AWS Engineer

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Summary

We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.

Key Responsibilities

• Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
• Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
• Containerize applications using Docker and manage deployments with Helm charts
• Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
• Provision and manage infrastructure using Terraform (Infrastructure as Code)
• Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
• Write and maintain Python scripts for automation, monitoring, and operational tasks
• Ensure high availability, scalability, performance, and cost optimization of cloud resources
• Implement and follow security best practices across AWS and Kubernetes environments
• Troubleshoot production issues, perform root cause analysis, and support incident resolution
• Collaborate closely with development and QA teams to streamline deployment and release processes

Required Skills & Qualifications

• 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
• Strong experience with AWS services, including:
• EC2, RDS, OpenSearch, VPC, S3
• Application Load Balancer (ALB), API Gateway, Lambda
• SNS and SQS.
• Hands-on experience with AWS EKS (Kubernetes)
• Strong knowledge of Docker and Helm charts
• Experience with Terraform for infrastructure provisioning and management
• Solid experience building and managing CI/CD pipelines using Jenkins
• Practical experience with Prometheus and Grafana for monitoring and alerting
• Proficiency in Python scripting for automation and operational tasks
• Good understanding of Linux systems, networking concepts, and cloud security
• Strong problem-solving and troubleshooting skills

Good to Have (Preferred Skills)

• Exposure to GitOps practices
• Experience managing multi-environment setups (Dev, QA, UAT, Production)
• Knowledge of cloud cost optimization techniques
• Understanding of Kubernetes security best practices
• Experience with log aggregation tools (e.g., ELK/OpenSearch stack)

Language Preference

• Fluency in English is mandatory.
• Fluency in Hindi is preferred.

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most systems don’t fail because of one big outage.

They fail because reliability is treated as an afterthought.

Right now, uptime depends too much on individual heroics.

That doesn’t scale.

This role exists to build a reliability system where:

• Uptime is predictable
• Failures are contained
• Escalations don’t depend on leadership

What you’ll do

You will not just monitor systems.

You will own reliability as a product.

1. Drive uptime to production-grade reliability

• Improve system uptime to 99.9% customer-facing SLA within 4 months
• Define and track:
• SLAs / SLOs / error budgets
• Ensure reliability is measured from the customer’s perspective, not internal metrics

2. Build incident response as a system

• Set up a 24/7 incident response rotation across 3 engineers
• Eliminate dependency on leadership (no single escalation point)
• Define:
• Incident severity levels
• Response playbooks
• Escalation protocols
• Ensure fast detection → containment → resolution

3. Contain and fix erratic system behavior

• Identify and resolve:
• Latency spikes
• Downtime incidents
• Integration failures
• Build guardrails to prevent recurrence
• Focus on root cause elimination, not temporary fixes

4. Create continuous reliability feedback loops

• Work closely with engineering teams to:
• Surface recurring failure patterns
• Improve build quality
• Reduce production bugs
• Ensure learnings from incidents directly improve future releases

5. Improve observability and monitoring

• Build dashboards and alerts for:
• System health
• Performance metrics
• Failure signals
• Ensure issues are detected before customers report them

6. Reduce operational fragility

• Remove single points of failure (people, systems, workflows)
• Improve system resilience across:
• Deployments
• Integrations
• Runtime environments

What success looks like

• Uptime reaches 99.9%+ reliably
• Incidents are:
• Detected early
• Contained quickly
• Resolved permanently
• No dependency on a single individual for escalation
• System behavior becomes predictable and stable
• Engineering teams ship with higher reliability confidence

Who you are

• You have 2-5 years of experience in SRE / DevOps / backend systems
• You have worked on production systems with real uptime expectations
• You think in:
• Systems
• Failure modes
• Trade-offs
• You are comfortable debugging live, high-pressure environments

What will make you stand out

• Experience with:
• Distributed systems
• Cloud infrastructure (AWS / Azure / GCP)
• Monitoring & alerting tools
• Have built or improved:
• Incident response systems
• Reliability frameworks
• Strong debugging skills across:
• Infra
• Application
• Integrations

Compensation

₹60,000/month (fixed)

(Aligned with role scope and impact expectations)

Why join

• You will define reliability standards for a production AI platform
• Your work directly impacts:
• Customer trust
• Product performance
• Enterprise readiness
• You will move the system from reactive → predictable

What this role is not

• Not just monitoring dashboards
• Not limited to handling tickets
• Not dependent on escalation to leadership

What this role is

• A builder of reliability systems
• A guardian of uptime and performance
• A multiplier of engineering quality

One question to self-evaluate

Can you build a system where downtime is rare, predictable, and never dependent on a single person?

Job Summary:

We are looking for a highly skilled and experienced DevOps Engineer who will be responsible for the deployment, configuration, and troubleshooting of various infrastructure and application environments. The candidate must have a proficient understanding of CI/CD pipelines, container orchestration, and cloud services, with experience in AWS services like EKS, EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment. The DevOps Engineer will be responsible for monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration, among other tasks. They will also work with application teams on infrastructure design and issues, and architect solutions to optimally meet business needs.

Responsibilities:

• Deploy, configure, and troubleshoot various infrastructure and application environments
• Work with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment
• Monitor, automate, troubleshoot, secure, maintain users, and report on infrastructure and applications
• Collaborate with application teams on infrastructure design and issues
• Architect solutions that optimally meet business needs
• Implement CI/CD pipelines and automate deployment processes
• Disaster recovery and infrastructure restoration
• Restore/Recovery operations from backups
• Automate routine tasks
• Execute company initiatives in the infrastructure space
• Expertise with observability tools like ELK, Prometheus, Grafana , Loki

Qualifications:

• Proficient understanding of CI/CD pipelines, container orchestration, and various cloud services
• Experience with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc.
• Experience in monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration
• Experience in architecting solutions that optimally meet business needs
• Experience with scripting languages (e.g., Shell, Python) and infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation)
• Strong understanding of system concepts like high availability, scalability, and redundancy
• Ability to work with application teams on infrastructure design and issues
• Excellent problem-solving and troubleshooting skills
• Experience with automation of routine tasks
• Good communication and interpersonal skills

Education and Experience:

• Bachelor's degree in Computer Science or a related field
• 5 to 10 years of experience as a DevOps Engineer or in a related role
• Experience with observability tools like ELK, Prometheus, Grafana

Working Conditions:

The DevOps Engineer will work in a fast-paced environment, collaborating with various application teams, stakeholders, and management. They will work both independently and in teams, and they may need to work extended hours or be on call to handle infrastructure emergencies.

Note: This is a remote role. The team member is expected to be in the Bangalore office for one week each quarter.

About the Role

We are looking for a DevOps Engineer to build and maintain scalable, secure, and high-

performance infrastructure for our next-generation healthcare platform. You will be

responsible for automation, CI/CD pipelines, cloud infrastructure, and system reliability,

ensuring seamless deployment and operations.

Responsibilities

1. Infrastructure & Cloud Management

• Design, deploy, and manage cloud-based infrastructure (AWS, Azure, GCP)

• Implement containerization (Docker, Kubernetes) and microservices orchestration

• Optimize infrastructure cost, scalability, and performance

2. CI/CD & Automation

• Build and maintain CI/CD pipelines for automated deployments

• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation

• Implement GitOps practices for streamlined deployments

3. Security & Compliance

• Ensure adherence to ABDM, HIPAA, GDPR, and healthcare security standards

• Implement role-based access controls, encryption, and network security best

practices

• Conduct Vulnerability Assessment & Penetration Testing (VAPT) and compliance

audits

4. Monitoring & Incident Management

• Set up monitoring, logging, and alerting systems (Prometheus, Grafana, ELK,

Datadog, etc.)

• Optimize system reliability and automate incident response mechanisms

• Improve MTTR (Mean Time to Recovery) and system uptime KPIs

5. Collaboration & Process Improvement

• Work closely with development and QA teams to streamline deployments

• Improve DevSecOps practices and cloud security policies

• Participate in architecture discussions and performance tuning

Required Skills & Qualifications

• 2+ years of experience in DevOps, cloud infrastructure, and automation

• Hands-on experience with AWS and Kubernetes

• Proficiency in Docker and CI/CD tools (Jenkins, GitHub Actions, ArgoCD, etc.)

• Experience with Terraform, Ansible, or CloudFormation

• Strong knowledge of Linux, shell scripting, and networking

• Experience with cloud security, monitoring, and logging solutions

Nice to Have

• Experience in healthcare or other regulated industries

• Familiarity with serverless architectures and AI-driven infrastructure automation

• Knowledge of big data pipelines and analytics workflows

What You'll Gain

• Opportunity to build and scale a mission-critical healthcare infrastructure

• Work in a fast-paced startup environment with cutting-edge technologies

• Growth potential into Lead DevOps Engineer or Cloud Architect roles

General Description:

Owns all technical aspects of software development for assigned applications.

Participates in the design and development of systems & application programs.

Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation.

Required Skills:

In depth experience configuring and administering EKS clusters in AWS.

In depth experience in configuring **DataDog** in AWS environments especially in **EKS**

In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**

In depth knowledge of observability concepts and strong troubleshooting experience.

Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.

Experience in **Terraform** and Infrastructure as code.

Experience in **Helm**

Strong scripting skills in Shell and/or python.

Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.

Must have a good understanding of cloud concepts (Storage /compute/network).

Experience in Collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.

Experience with Git and GitHub.

Proficient in developing and maintaining technical documentation, ADRs, and runbooks.

• Pixuate is a deep-tech AI start-up enabling businesses make smarter decisions with our edge-based video analytics platform and offer innovative solutions across traffic management, industrial digital transformation, and smart surveillance. We aim to serve enterprises globally as a preferred partner for digitization of visual information.

  Job Description

  We at Pixuate are looking for highly motivated and talented Senior DevOps Engineers to support building the next generation, innovative, deep-tech AI based products. If you are someone who has a passion for building a great software, has analytical mindset and enjoys solving complex problems, thrives in a challenging environment, self-driven, constantly exploring & learning new technologies, have ability to succeed on one’s own merits and fast-track your career growth we would love to talk!

  What do we expect from this role?

  • This role’s key area of focus is to co-ordinate and manage the product from development through deployment, working with rest of the engineering team to ensure smooth functioning.
  • Work closely with the Head of Engineering in building out the infrastructure required to deploy, monitor and scale the services and systems.
  • Act as the technical expert, innovator, and strategic thought leader within the Cloud Native Development, DevOps and CI/CD pipeline technology engineering discipline.
  • Should be able to understand how technology works and how various structures fall in place, with a high-level understanding of working with various operating systems and their implications.
  • Troubleshoots basic software or DevOps stack issues

  You would be great at this job, if you have below mentioned competencies

  • Tech /M.Tech/MCA/ BSc / MSc/ BCA preferably in Computer Science
  • 5+ years of relevant work experience
  • https://www.edureka.co/blog/devops-skills#knowledge">Knowledge on Various DevOps Tools and Technologies
  • Should have worked on tools like Docker, Kubernetes, Ansible in a production environment for data intensive systems.
  • Experience in developing https://www.edureka.co/blog/continuous-delivery/">Continuous Integration/ Continuous Delivery pipelines (CI/ CD) preferably using Jenkins, scripting (Shell / Python) and https://www.edureka.co/blog/what-is-git/">Git and Git workflows
  • Experience implementing role based security, including AD integration, security policies, and auditing in a Linux/Hadoop/AWS environment.
  • Experience with the design and implementation of big data backup/recovery solutions.
  • Strong Linux fundamentals and scripting; experience as Linux Admin is good to have.
  • Working knowledge in Python is a plus
  • Working knowledge of TCP/IP networking, SMTP, HTTP, load-balancers (ELB, HAProxy) and high availability architecture is a plus
  • Strong interpersonal and communication skills
  • Proven ability to complete projects according to outlined scope and timeline
  • Willingness to travel within India and internationally whenever required
  • Demonstrated leadership qualities in past roles

  More about Pixuate:

  Pixuate, owned by Cocoslabs Innovative Solutions Pvt. Ltd., is a leading AI startup building the most advanced Edge-based video analytics products. We are recognized for our cutting-edge R&D in deep learning, computer vision and AI and we are solving some of the most challenging problems faced by enterprises. Pixuate’s plug-and-play platform revolutionizes monitoring, compliance to safety, and efficiency improvement for Industries, Banks & Enterprises by providing actionable real-time insights leveraging CCTV cameras.

  We have enabled our customers such as Hindustan Unilever, Godrej, Secuira, L&T, Bigbasket, Microlabs, Karnataka Bank etc and rapidly expanding our business to cater to the needs of Manufacturing & Logistics, Oil and Gas sector.

  Rewards & Recognitions:

  • Winner of Elevate by Startup Karnataka (https://pixuate.ai/thermal-analytics/">https://pixuate.ai/thermal-analytics/).
  • Winner of Manufacturing Innovation Challenge in the 2nd edition of Fusion 4.0’s MIC2020 organized by the NASSCOM Centre of Excellence in IoT & AI in 2021
  • Winner of SASACT program organized by MEITY in 2021

  Why join us?

  You will get an opportunity to work with the founders and be part of 0 to 1 journey& get coached and guided. You will also get an opportunity to excel your skills by being innovative and contributing to the area of your personal interest. Our culture encourages innovation, freedom and rewards high performers with faster growth and recognition.   

  Where to find us?

  Website: http://pixuate.com/">http://pixuate.com/                            

  Linked in: https://www.linkedin.com/company/pixuate-ai     

   

  Place of Work:

  Work from Office – Bengaluru

• Defining and documenting best practices and strategies regarding application deployment and infrastructure maintenance
• Providing guidance, thought leadership and mentorship to development teams to build cloud competencies
• Ensuring application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design
• Managing cloud environments in accordance with company security guidelines
• Developing and implementing technical efforts to design, build and deploy AWS applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling and advanced analytics
• Participating in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance
• Troubleshooting incidents, identifying root cause, fixing and documenting problems and implementing preventive measures
• Educating teams on the implementation of new cloud-based initiatives, providing associated training as required

Desired Candidate Profile

• Bachelor’s degree in computer science, information technology
• 2+ years of experience as architect, designing, developing, and implementing cloud solutions on AWS platforms
• Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytic
• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists and subject matter experts
• Self-motivation with the ability to drive features to delivery
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly
• AWS certifications are a plus
• Knowledge of web services, API, REST, and RPC