Sales Manager

As an Inside Sales Representative at WeAssemble, you will play a critical role in generating new business and managing existing customer relationships. You will be responsible for identifying new sales opportunities, qualifying leads, and nurturing them into long-term business relationships. This is an exciting opportunity for someone with a passion for technology and a strong sales acumen to make an impact in the IT industry.

Key Responsibilities:

• Lead Generation & Prospecting: Identify and engage with potential clients through outbound calls, emails, and social media outreach.
• Sales Qualification: Qualify leads through discovery calls and email communication to determine their needs, and introduce WeAssemble’s products/services.
• Product/Service Presentations: Conduct virtual meetings and demos to showcase WeAssemble’s IT solutions and services tailored to client needs.
• Relationship Building: Develop and maintain strong relationships with prospective and existing clients, ensuring high levels of customer satisfaction.
• Sales Pipeline Management: Accurately track all sales activities in CRM and ensure timely follow-ups to move prospects through the sales pipeline.
• Negotiation & Closing: Collaborate with the sales team to close deals, negotiate pricing, and overcome objections to secure business.
• Collaboration: Work closely with the marketing team to ensure alignment between lead generation efforts and sales processes.
• Reporting: Provide regular updates to the sales manager on lead progress, sales forecast, and performance metrics.

Qualifications:

• Bachelor’s degree in Business, Marketing, IT, or related field (preferred).
• 1-3 years of experience in inside sales, preferably in the IT or technology sector.
• Strong understanding of IT products and services (such as software development, cloud solutions, etc.) is a plus.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a collaborative team.
• Experience with CRM software (HubSpot, Salesforce, etc.) and sales reporting tools.
• Results-driven, with a strong desire to meet and exceed sales targets.
• Positive attitude, strong work ethic, and willingness to learn.
• Immediate availability for joining.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: 

You are looking for an opportunity to bring your creative, organized, and strategic thinking to an impactful senior-level managerial role that allows you to lead, develop, and grow our Premium support team. You will monitor and own your team’s KPIs, while consistently driving and tracking towards optimal results.

To be successful in this role, you will exemplify our “customer obsessed” ethos and demonstrate best in class customer service and support practices. You are comfortable leading in a high-performance, high-accountability environment, and will leverage your excellent leadership skills and working knowledge of people/team management and the SaaS landscape to serve you well as you lead several teams of customer support representatives. You will be responsible for managing teams operating across multiple shifts, ensuring smooth and continuous support

Roles, Responsibilities & Requirements

What You’ll Be Doing:

• Supervise a team of Customer Support Managers focused on solving customer issues and achieving high levels of customer satisfaction
•  Support the organizational goals and participate in business planning activities such as staffing, goal setting, and resource planning
• Lead and ensure your managers and teams are successful by coaching, developing, inspiring and holding them accountable against established KPIs, policies and procedures - measure and provide detailed analysis on success against team’s growth KPIs and metrics
• Conduct consistent and impactful performance conversations and coaching sessions with team members and managers
• Responsible for providing your teams with technical resources and advice, resolving problems, and disseminating advisories, warnings, and corrective action plans when warranted
• Delegate and assign responsibilities and tasks based on team member strengths to foster an exceptional customer experience. 
• Identify and implement process improvements and alternative solutions to drive team efficiency, productivity and engagement. 
• Serve as an influential leader by demonstrating professionalism, operating in a fast-paced environment, taking ownership of your team’s success, and fostering a team culture of encouraging growth, innovation, and proactive problem solving. 
• Monitor the overall health of the support system, which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Confidently work with large amounts of data and have a data-minded approach to resource planning, goal setting, and analyzing its outcomes
• Partner with the Associate Director of Customer Support regarding forecasting, budget management, optimization of talent and resources, and the impact
• Manage projects involving complex work streams and cross-functional collaboration - Communicate and collaborate with internal departments to create and confirm efficient workflows and relationships
• Improve customer service quality results by collaborating with your team of managers to study, evaluate, and redesign processes; establish and communicate service metrics; monitor and analyze results; and implement change
• Update job knowledge and managerial skills by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer and team member issues that arise from within the team, directly from customers, or from other HighLevel functions
• Other duties may be assigned and/or modified as business needs change.

What You’ll Bring: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience/Education/Certifications Required:

• BA/BS in a relevant field or equivalent managerial experience in the Account/Business Relationship Management domain required.
• 5+ years of experience leading a fast-paced, results driven team for a SaaS or Product-Led Growth startup company preferred.
• 5+ years of experience with staffing/hiring, performance management, career conversations, coaching and developing front-line employees and junior managers required
• You are a true people manager at heart, you love mentoring, leading and contributing to the professional development of those around you.
• Prior experience partnering and influencing customers and team members in developing their strategic direction
• Prior experience exercising and utilizing project management skills to identify and align strategies and new processes that will impact the customer experience. 
• Strong collaboration, time-management and prioritization skills are critical to the success of this role
• The ability to build and maintain strong relationships internally with senior leadership, teams and customers
• Strong experience using data/analytics tools to measure the impact of your work and develop new projects
• Ability to collaborate and influence cross-functional teams and champion new concepts and ideas
• A strong technical aptitude to help our customers succeed with the HighLevel software
• Experience working with and or ability to learn the use of various reporting tools to leverage data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated approach to problem solving and conflict management
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results. 
• Working Knowledge of the following applications strongly preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, Mac, etc
• Experience managing teams in different shifts is highly preferred

 Optimize website content, structure, and performance.

- Conduct keyword research and implement on/off-page SEO.

- Manage and optimize PPC campaigns on platforms like Google Ads.

- Create, schedule, and manage engaging social media content.

- Monitor, measure, and analyze digital marketing performance using tools like Google Analytics.

- Keep up-to-date with industry trends and best practices.

We're looking for a Data Entry Executive who is down to earth and is willing to learn. In this role, most of your time is likely to be spent on data entry related tasks.

Responsibilities

->Collecting and managing data.

-> Maintaining documents and sheets, updating changes.

->Maintaining bills and expense invoices

->Data entry tasks

Qualifications

-> Candidates must have good computer knowledge and typing skills.

-> Web browsing and data collection from the internet

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Our growing Web 3 media company is looking for an experienced and ambitious Business Development Executive responsible for building new opportunities with existing/new clients.

Requirements:

• A minimum of 3-4 years of work experience in the crypto, Web 3, and blockchain industry with an understanding of the digital ads space, along with branded content sales.

• The ability to up-sell to existing clients and discover new potential brands to collaborate with. Actively pitching to clients or advertisers and presenting them with creative brand solutions. Monitor, analyze sales, and market trends, and develop an effective strategic sales plan.

• Will be responsible for driving revenue, growth & customer satisfaction. Provide leadership to the brand partnerships department's day-to-day operations while focusing on the company’s strategic goals.

• The ability and agility to switch between tasks and priorities without losing focus or speed. Work with internal teams across content, ad-ops, and data to create compelling solutions for clients including rollout plans, budgets, logistics, etc.

Good to have:

• The ability to work in a structured manner as the team scales equally depending on processes and people.

• Attention to detail — in everything. Champions ad space, properties, and campaigns internally to help drive revenue further.

• Needs to have strong contacts and relationships in the industry across clients and agencies like ad networks, direct media buyers, crypto exchanges, wallets, Coins, etc.

Benefits at CoinGape:

• Working in a cutting-edge field of Crypto & Blockchain.
• Huge responsibilities from Day 1. Be the owner of your own learning curve.
• The possibilities are limitless and depend on you. You get to work in a very dynamic environment.

Roles & Responsibilities:

• Building smooth UIs and designing responsive screens across both mobile platforms.
• Leveraging native APIs for deep integrations with both platforms.
• Diagnosing and fixing bugs and performance bottlenecks.
• Reaching out to the open source communities to encourage and help implement mission - critical software fixes (React Native updates frequently and dependent libraries might break).
• Maintaining code and writing automated tests to ensure the product is of the highest quality. 

Skills Required:  

• Familiarity with native build tools, like XCode, Gradle
• Understanding of REST APIs and offline storage
• Experience with unit testing and integration testing
• Experience with Cl/CD and version control (i.e., GitHub) highly valued 
• Bachelor's degree in computer science, computer engineering, or similar
• Strong communication skills: you possess the ability to communicate complex problems in a simple and effective way
• Have worked in an agile and fast-paced environment (ideally at an e - commerce or logistics company)
• Ready to join the team immediately

• Website and software application designing, building, or maintaining.
• Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
• Determining user needs by analyzing technical requirements.
• Bachelor's degree in web development or related field, or relevant experience.
• Solid knowledge and experience in programming applications.
• Proficient in JavaScript, HTML, CSS, Angular.
• Proficient in Web development.
• Should have 4 years of experience in web development.
• Solid ability in both written and verbal communication.
• Knowledge of programming language and technical terminology.
• Able to develop ideas and processes and clearly express them.
• Able to solve complex problems.

We are seeking a Full Stack developer in Bangalore, India to join our development team. These roles represent a great opportunity for the right candidate.

Requirements:

• B. E/B. Tech/ M. Tech from a top-tier college.
• 3 to 5 years of experience in a product development environment.
• Good understanding of one or more topics such as React, Redux, JWT, and REST APIs.
• Experieence with Node and NPM (and the Node ecosystem in general).
• Comfortable working with Git/SVN and a good understanding of version control.
• Knowledge of SaaS/Microservices-based environments.
• Ability to understand business requirements/ workflows and come up with technical designs and implementations.
• Good communication skills (written as well as verbal/spoken).
• Understanding cloud environments would be a plus.

Required Skills:

• Experience with React JS and Redux.
  • A background in building JavaScript UI applications, with a strong understanding of UI frameworks and paradigms available including concepts like asynchronous programming, closures, types, and ES6.
  • HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
  • Experience with browser APIs and optimizing front-end performance. Understand the full web technology stack, e.g. HTML, CSS, HTTP, cookies, headers, asset loading / caching.
  • Have a deep understanding of frontend application structure and architecture
  • Have great customer empathy and appreciate the User’s experience
  • Experience with unit testing, using test frameworks like Jest, Mocha, Enzyme etc.
  • Experience in Web Development end-to-end, from design to release.
  • Experience or aspiration to be a full stack developer(Node.js).