ETL IDQ Developer

What you will do:

• Understand the process of CaaStle business teams, KPIs, and pain points
• Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
• Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
• Leverage advanced analytics to drive key success metrics for business and revenue generation
• Operationalize, implement, and automate changes to drive data-driven decisions
• Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis

We would love for you to have:

• Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
• Experience: 2-4 years of professional experience
• Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
• Experience in A/B testing and measure performance of experiments
• Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
• Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
• Excellent communication, social, and presentation skills with meticulous attention to detail
• Programming experience in Python, R, or other languages
• Knowledge of Data mining, statistical modeling approaches, and techniques

CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

ROLES AND RESPONSIBILITIES:

We are looking for a senior brand strategist professional, who can help us deliver innovative strategic directions that benefit our client’s business with measurable results. The candidate should have thorough knowledge and experience in the methods and application of tools to deliver an effective programme. Candidates should have experience with both mass and premium brands as well as FMCG, durables, and service categories.

Experience with digital-first or digitally marketed brands is an advantage that we look forward to.

ROLES & EXPECTATIONS:

• Drive brand and business strategy processes in our firm.
• Thorough practical knowledge and experience in implementing methods, tools and processes with capabilities to handhold teams to deliver at the highest standards.
• Proficient in conducting research programs to uncover customer and user needs, business and market findings, drawing insights for branding, service and CX design for digital and traditional applications.
• Conduct primary and secondary market research in marketing, sales and consumer experience.
• Programming workshops, conducting them and creating a comprehensive outcome report with insights and recommendations.
• Bring an idea to life on a whiteboard, articulate it, create systems and deliver.
• Strong understanding of pan-India markets across a wide range of verticals and categories.

IDEAL CANDIDATE:

• Excellent storytelling skills, capable of good verbal and written communications, client interfacing and presentation skills.
• Proficient in putting together presentations and strategy decks.
• Good articulation and writing skills.
• Understanding business, data tools and analytics (The math of it)
• Capable of managing and building relationships with senior client executives with strong domain-level competence along with a well-informed worldview.
• Team player capable of working across verticals with leadership skills.

ADVANTAGEOUS / OPTIONAL SKILLS:

• Experience in ethnographic, observational and behaviour studies.
• Management skills, idea creation, directing and delivering through a creative team.
• Interest in trends and analysis of brands, brand strategies and staying up-to-date and well-informed.
• Experience in analyzing the brand and marketing landscape and writing advisory and opinion articles on branding and brand communication.
• Well-informed and knowledgeable with a world view.
• Observant and aware of current trends and their evolution.

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

About PinnacleU HR

We’re a fast-growing HR consultancy that helps startups and job seekers find their perfect fit. Our clients range from disruptive startups to scaling giants across industries like SaaS, EdTech, FinTech, Travel, L&D, Consumer Electronics, AI platforms, and more.

We're on a mission to make hiring smarter, faster, and more human. If you thrive in fast-paced environments and love building lasting relationships, we’d love to meet you!

Role Overview

We’re looking for a high-energy Business Development Executive who’s ready to hustle, own their pipeline, and grow with us. You’ll drive B2B client acquisition, nurture leads, and unlock new opportunities across our growing verticals.

What You’ll Do

• Identify and reach out to potential clients (startups, enterprises, etc.) in need of recruitment solutions
• Build and manage a sales pipeline – from lead generation to closing deals
• Conduct product/service pitches over email, LinkedIn, and calls
• Collaborate with internal teams to deliver customized solutions
• Maintain CRM hygiene and track metrics to hit targets
• Represent PinnacleU in a professional, persuasive, and consultative manner

What We’re Looking For

• 1–3 years of experience in B2B Sales/Business Development (HR services background is a plus)
• Excellent communication skills (spoken + written)
• Go-getter attitude with strong ownership and accountability
• Ability to work US hours (5 PM–2 AM IST)
• Comfortable in a hybrid work model

Why Join Us?

• High-growth role with leadership potential
• Young, driven, and passionate team
• Competitive compensation with performance bonuses
• Real impact in shaping the hiring ecosystem for India’s top startups

Job Title: Senior QA Engineer – Manual Testing (Hardware Focused)

Location: Navi Mumbai (Only local candidates from Mumbai/Navi Mumbai will be considered)

Work Mode: 5 Days Working | Work From Office

Experience Required: 5+ Years

Notice Period: Immediate Joiners or Candidates Who are already serving or served notice period.

About the Role:

We are looking for an experienced and detail-oriented Senior Manual QA Engineer with strong proficiency in hardware-based and emulator-driven manual testing. The ideal candidate will also possess 1–2 years of hands-on experience in Java, ideally for scripting or basic automation tasks. This role is ideal for someone with a background in hardware testing looking to contribute to highly integrated systems involving both hardware and software components.

Key Responsibilities:

• Design and execute manual test cases focused on hardware-integrated systems, embedded environments, and emulators.
• Translate complex system requirements and user stories into well-structured, actionable test cases.
• Plan and maintain comprehensive test documentation ensuring traceability and thorough coverage.
• Identify, document, and follow up on bugs and inconsistencies across releases and change requests.
• Collaborate with development and hardware teams to ensure robust system validation across interfaces.
• Utilize Java (1–2 years' experience) to support test scripting or automation where applicable.

Must-Have Skills:

• Manual Testing Expertise: 5+ years in QA with a primary focus on hardware/manual testing.
• Hardware & Emulator Testing: Proven experience in testing physical devices, hardware components, or emulators.
• Java Scripting: 1–2 years of experience in Java for test scripting or automation utilities.
• Proficiency in test case design, defect tracking (e.g., JIRA), and understanding of testing life cycle models.
• Exposure to DevOps practices, CI/CD pipelines, and cloud platforms like AWS.
• Hands-on experience with SQL and working knowledge of databases.

Preferred Skills:

• Experience with Python or other test automation frameworks.
• Testing certifications (ISTQB, CP-SAT, CP-MAT, etc.)
• Familiarity with location-based technologies (GPS, mapping, navigation systems).
• Strong analytical mindset with excellent communication and collaboration skills.

Skills:

·      Strong knowledge of the Go programming language, including its paradigms, constructs, and idioms.

·      Familiarity with common Goroutine and channel patterns.

·      Experience with a wide range of Go frameworks and tools, including:

·      Knowledge of dependency management tools such as Godep, Sltr, etc., is a plus.

·      Familiarity with Go's templating language.

·      Experience with Go's code generation tools, such as Stringer, is beneficial.

·      Understanding of popular Go web frameworks like Gin.

·      Familiarity with router packages like Gorilla Mux is advantageous.

We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of Socure’s existing code and developing thorough test approaches for new features and products. 

This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies, apply now! 

• Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment
• Participate in product design discussions and sprint planning meetings
• Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release
• Design and write comprehensive test plans and test cases for releases
• Perform manual and automated testing for REST web service APIs / web applications
• Build and enhance automated test suites and test harnesses
• Improve and maintain high coverage of regression automated tests
• Improve and innovate the tooling to run tests reliably and efficiently
• Test and verify requirements of newly implemented code by Engineering for Data Scientists
• Perform statistical analysis on project data for Data Science

• 5+ years of experience with testing, test automation and development
• Strong experience in designing and reviewing test plans and test cases
• Solid experience in both manual and automated testing for REST web service APIs and/or web applications
• Experience in automation frameworks, like testNG, Selenium or Cypress
• Strong coding skills in programming languages like Java, Scala or Javascript
• Experience working in an agile development environment
• Capable of comprehending and contributing to high level requirements and designs
• Good understanding of Linux / Unix platform

• Prior experience with Amazon Web Service (AWS)