Application Support Engineer

We are looking for an experienced and innovative quality analyst to join our team. The candidate will be responsible for supporting and developing the planning, design and execution of several test plans, test scripts and process plans for different projects.

Responsibilities

• Design, Develop and Execute test strategies, test scenarios, and test plans for new components and help root-cause issues working with software development teams.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Participate in product and feature design with developers, product managers, and business systems analysts.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products to meet client needs.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
• Stay up-to-date with new testing tools and test strategies.

Qualifications

• Quality Analyst (Manual) = 2 Openings
• Relevant Experience: Manual min 2 years
• Education: BE / BTec/ MCA / MTec / ME / Msc

Location: Gurgaon (Work from Office).

Mandatory: At least Manual 2 years

Job Description:

• Works with team to drive improvements in code quality via manual testing
• Works to develop and execute QA strategies to meet and exceed corporate quality goals
• Delivers on capabilities for the product suite automation strategy
• Develops manual and automated test cases and configurations needed to meet testing of business requirements
• Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing 
• Generates test data to support the requirements and test case for various test phases
• Building and maintenance of quality standards as well as enforcing technical and testing standards
• Creates logs to document testing phases and defects
• Monitors and tracks resolution of defects and takes part in daily standup 
• Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status
• Identifies opportunities to adopt innovative testing technologies and techniques
• Looks beyond the obvious for continuous improvement opportunities

Qualification and Experience Requirements: 

• Bachelor’s Degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience required
• 3+ years of experience in Technology, with an emphasis on QA, and proven ability in writing test cases, running functional or performance tests, and managing defects
• Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues
• Proficiency in written and spoken English
• Solid knowledge of QA methodologies, SDLC and STLC
• Working knowledge of test management software like Jira
• Strong in analytical skills and should be a team player
• Competent in executing test cases and passionate about quality
• Ability to handle conflict effectively

Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review

• Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
• Analyze complicated software system and design a strategy to test this system
• Understand and represent customer needs in product feedback discussions
• Participate in release management and post deployment testing
• Work closely with developer team to ensure proper test coverage is done
• Documentation and Release cycle

Job Profile Requirement : 

Experience of testing web applications, mobile applications.

• Knowledge of Responsive Testing
• Working knowledge of functional, GUI, Performance and Regression testing
• Strong knowledge of QA procedures, principles, and tools.
• Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
• Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
• Strong organisational and time management skills - know what you need to do, and DO IT!

Role & Responsibilities:

1. Performing Manual Functionality Testing
2. Preparing Documentation like Test Plan, User manual etc.
3. Co-ordination with Business team for requirement understanding
4. Providing operational support as needed

Skills & Qualification:

1. BE or MCA
2. 2+ years of relevant work experience
3. Experience in Manual Testing of App, Web and APIs
4. Basic Knowledge of SQL
5. Knowledge of JavaScript and Automation Tool like Selinium, Jmeter etc. is preferred

• As a Senior Software Test Engineer, your primary responsibility will be to test/qualify new products and enhancements to existing products as part of a cross functional team. You are required to verify and validate software changes for new products, enhancements and defects.
• Responsible for verifying that the software complies with the requirements and that the various customer use-cases can be satisfactorily met by the software.
• Work very closely with the project/baseline manager and development team to understand the architecture and design of the system and the interaction between various software sub-systems and components.
• Prepare and execute test plans for software releases, document and automate test cases to exercise the various features and capabilities of the software, identify and capture bugs and related information in the bug tracking database.
• Develop higher complexity test cases, test suite selection and execute all necessary testing activity required for a customer software release (negative and backward compatibility scenarios) per assignment, group objectives and product requirements.
• Document, enhance and maintain regression test procedures over the lifecycle of the software.
• Execute the software release test plans and certify that a software release has met the quality criterion(s) for various phase exits (pre-alpha, alpha, beta).
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Independently manage schedule for his/her projects and deliverables, seamlessly works with all key stakeholders to ensure delivery is never on the critical path
• Consistently look out for areas of improvement in all areas of software product development and processes, champions implementation of identified best practices

• Strong understanding of SDLC processes and the QA lifecycle and methodology
• Prior experience in supervisory control systems software would be a plus (but not mandatory)
• Strong knowledge of software test methodologies, tools, standards and processes.
• Good hands on programing experience in any of the scripting/programming languages (C++, C#, Java Script)
• Strong interpersonal skills. Excellent written and verbal communication skills
• Prior experience of working in global teams and interfacing with multiple stake holders

• Reviews design specifications to understand the scope, requirements, and function of the software product.
• Preparation of test data and execution of test cases (including functional, system, regression, performance, API and database layer etc.)
• Identifies appropriate processes, parameters, functions, and data to test and validate; parameters may include general function, the validity of results, accuracy, reliability, and compliance with industry standards.
• Lead and participate in test case reviews with Business, Developers, other team members
• Estimate, prioritize, plan and coordinate testing activities
• Ensure that user expectations are met during the testing process
• Design, develop and execute automation scripts using open source tools
• When a product does not perform within specifications, reporting defects to programmers while identifying and recommending solutions, improvements, and updates.
• Identifies, logs, and recreates error codes, bugs, and defects.
• Draft quality assurance policies and procedures
• Investigate production issues
• Conducts testing to ensure products perform according to product requirements and within established guidelines.

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor