Application Support Engineer

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Job Description

 Interact with Project management and development teams to develop a strong understanding of the project and testing objectives.

 Analyze requirements for validity. Design and prepare test plan/cases for mobile and web applications based on requirements

 Experience in handling a complete project from a QA engineer perspective.

 Create relevant tasks for Engineers in JIRA, track and ensure closure  Reproduce issues reported by the customers and document the steps clearly so developers can fix them

Requirements & Desirable skill sets

 Hand-on experience in Excel

 Basic knowledge of mobile applications

 Hands-on experience in Defect management tools like JIRA or similar tools

 Intermediate written/verbal communication

 Comfortable to work with large volumes of data and Attention to detail  Knowledge in testing iOS or Android native

 Knowledge in testing web applications

 Ownership of assigned tasks and escalate whenever required

 Very good analytical and problem-solving skills

 Good communication and interpersonal skills

Test Engineer

Education Qualification: B.Tech / MCA

Experience: 3+ Years (Manual Testing – Temples knowledge is preferable)

Roles & Responsibilities:

 Prepare test cases and test scenarios.

 Perform functional and regression testing.

 Identify document and track defects.

 Support UAT and production validation activities.

Job Title: iOS Tester

Location: Remote/Work from home✨

Type: Full-Time(8 hrs)/Part-Time(4 hrs)

Experience Level: Entry-Level/Mid-Level/Senior

Application Deadline: 22 may 202

Job pay-5k+2k performance bonus

(Pay depends on performance as well)

About Us:

MemoNeet Private limited is a dynamic and innovative Edutech company focused on delivering cutting-edge mobile applications. We are looking for a detail-oriented iOS Tester to join our team and ensure the highest quality for our iOS applications.

Responsibilities:

* Design and execute test plans and test cases for iOS applications.

* Perform manual and automated testing to identify bugs and ensure performance quality.

* Collaborate with developers and product managers to understand requirements and provide feedback.

* Conduct regression testing and verify bug fixes.

* Report and document bugs and issues clearly and concisely.

* Participate in release processes and contribute to continuous integration and delivery pipelines.

Join the hirring group-

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And complete task!!!

Task link-

https://lnkd.in/gbjjCD9h

Note: Please apply only if you are ready to work in the long term and you must think of your own product. We want a core team member, not a regular employee!

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We are looking for a highly skilled Senior QA Engineer to join our team. The successful candidate will be responsible for ensuring the quality of our products through manual and automated testing. The Senior QA Engineer will work closely with the development team to identify and resolve quality issues, as well as develop and maintain automated test scripts to improve testing efficiency. The ideal candidate will have experience with both manual and automation testing methodologies and tools.

What you’ll be doing:

• Develop and execute manual test cases for new features and enhancements
• Develop and maintain automated test scripts using industry-standard automation tools
• Collaborate with developers and other QA team members to identify, reproduce, and resolve defects
• Participate in code and design reviews to provide feedback on testability and quality
• Create and maintain comprehensive test plans and test cases
• Identify, prioritize, and report defects and issues to the development team
• Analyze and interpret test results to ensure that software meets or exceeds specified standards and quality criteria
• Ensure that all testing is completed on time and within budget
• Continuously improve the testing process through the use of new testing tools, methodologies, and best practices
• Mentor and train other team members in manual and automation testing techniques

What you’ll bring:

• 5-7 years of experience in the software quality field
• At least 1 year of experience working in the eCommerce domain and familiarity with Agile methodology
• Familiarity with the entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
• Understanding of microservices and serverless architecture and deployment
• Understanding of existing QA best practices and methodologies to design, implement and automate processes
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Highly organized, detail-oriented, extremely responsive and able to prioritize a large number of tasks
• Self-motivated, work well independently and with others

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
• Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
• A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.
• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

• Lead and manage a team that:
• Reviews and refines software requirements.
• Drafts and executes test plans and test cases.
• Identifies and drafts steps to reproduce defects utilizing our defect tracking system, JIRA.
• Enters and tracks defects to closure.
• Utilizes testing tools to increase the effectiveness of testing.
• Maintains test environments that mimic our production systems.
• Maintains and updates Selenium driven UI automation test cases.
• Maintains and updates ReadyAPI API automation test cases.
• Maintains and updates manual test cases.
• Maintains and updates JMeter performance/load test cases.
• Coach, mentor, and assist the team in performing their duties as needed.
• Provide formal QA approval and reporting for each release.
• Operate within the SAFe Agile methodology.
• Coordinate with other QA teams across the company.

• Experience leading a SQA or Software Development team
• Experience managing projects and processes cross-functionally
• Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
• Proven track record of attracting, hiring, motivating and developing the best quality-minded individuals
• Excellent cross-functional communication and influencing skills
• In-depth knowledge and experience in one or more of the following technologies: Java, Python, Selenium, JMeter, ReadyAPI
• Automation planning, execution, and triage for projects on multiple Platforms.
• Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways
• In-depth knowledge and experience in identity management including OpenID Connect, SAML2, OAuth2, and SCIM.
• In-depth knowledge and experience of application security testing.
• Unix command line scripting skills

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

• Develop and execute both manual test scripts/cases based on analyzed requirements for the Hematology Medical Device.
• Investigates software, hardware, system problems and determines root causes for failures.
• Report and track the defects to closure, support for defect investigation, validate defect fixes and analyze the impact of fixes.
• Be involved in test lab management and improvement of test process activities.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Biomedical Engineering or other relevant degree and 6+ years of relevant experience
• Work Experience Requirements: 6 or more years of experience in developing software system test designs and procedures.
• Experience in testing of software systems, preferably related to medical instrumentation
• Able to evaluate system specifications and requirements for completeness and testability
• Able to generate test designs and procedures from specifications and use cases, using industry-standard test design techniques, with minimal guidance
• Good understanding of software testing methodologies
• Experience with Requirements Management and Traceability
• Experience with Automated Software Testing is a plus
• Able to Document specifications, and or test documentation
• Able to execute test procedures manually, with minimal guidance
• Ability to work independently and proactively with minimal direction.
• Excellent communication skills. Ability to interface with various internal and external stakeholders.
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems, a plus.

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus

Candidate should have experince in L2 L3 Testing
Experience in Automation, Manual and Rgression Testing
Scripting language Python
Experience in Networking