Technical Writer

About NxtWave 

NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with our CCBP 4.0 programs. 

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in mother tongue helps learners achieve higher comprehension, deeper attention, longer retention and greater outcomes.

NxtWave was founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur).

 

NxtWave now has paid subscribers from 250+ districts across India who have spent 200 million minutes on its learning platform so far. In the last 5 months, CCBP 4.0 learners have been hired by 1000 companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.

Know more about NxtWave at (https://www.ccbp.in/">https://www.ccbp.in/)

 

Job Summary

As a Technical Content Lead at NxtWave, You will lead and collaborate with the team to develop, review and manage technical content  in a variety of formats as needed (documents, videos, tutorials, etc). You contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

Responsibilities 

• Lead and Collaborate with the team to develop high quality technical content by setting goals and preparing phased rollout plans to thousands of CCBP users

• Collaborate with different stakeholders to understand user needs, prioritize content milestones based on user feedback and product roadmap

• Responsible for creating, developing, reviewing and managing technical content  in a variety of formats as needed (documents, videos, tutorials, etc)

• Ensure all content is up to standards by providing and receiving constructive feedback, make sure follow standards and guidelines

• Contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

• Lead technical discussions within the team and be the go-to person for the team for guidance and troubleshooting

• Making effective use of resources during the various stages of the work by ensuring that business objectives are met and deliverables achieved to agreed time, and quality

• Aligning to Agile principles, and adhering to Sprint methodology

• Coordinate with other departments to ensure the right message is being communicated in formats that match audience's technical expertise

• Gather and analyze feedback to identify gaps and enhance the content requirements based on priority

• Qualifications and Skills

• 2 + years of experience in developing the industry-leading content in front-end(HTML/CSS/JS and React) or backend technologies (Python, SQL, NodeJS)

• Strong and self motivated individual and should be able to independently drive decisions with excellent leadership qualities

• Strong command of the English language: an eye for detail, excellent grammar, and proofreading skills

• Ability to work in a fast-paced environment with a team and deliver high-quality work on tight timelines

• Excellent attention to detail and the ability to prioritize and work on multiple requirements simultaneously

• Proven ability in setting goals, and preparing phased rollout plans to thousands of CCBP users by discussing with multiple stakeholders and come up with an optimal approach with existing set of users

• Excellent written and verbal communication skills with a proven ability to communicate complex topics in an understandable way

Qualities we'd love to find in you 

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality content

• Strong collaboration abilities and a flexible & friendly approach to working with teams

• Strong determination with a constant eye on solutions

• Creative ideas with problem solving mind-set

• Be open to receiving objective criticism and improving upon it

• Eagerness to learn and zeal to grow

Overview

Location : Hyderabad

Experience : Min 2 years

Job Type : Full time

Working Days : 5 - Day Week

Compensation : 9 - 12 LPA

Hello Team,

Greetings of the day!!!

Hope you all are doing well,

We are looking for a Technical Writer who can join us within 15 Days or immediately.

Job Location: Permanent WFH

Experience: Min 3+ Years

Responsibilities:
●Write API documentation for API users, such as API reference docs and developer guides. Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.

● Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.

● Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.

●Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user’s understanding of the Open APIs.

●Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.

● Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open API’s.

Requirement

● Bachelor's degree in computer science, technical writing, core sciences or equivalent experience.

● Minimum of 3+ years’ experience in technical documentation, and / or developer outreach / technology partner management roles.

● Experience using Git to manage asynchronous collaboration across large teams

● Experience with authoring documentation in Markdown.

● Familiarity with API documentation tools such as Swagger

● Knowledge of REST APIs.

● Good to have knowledge of tools such as Jekyll, WordPress, Adobe Framemaker, Oxygen XML author, Lucid Chart, and Visio.

● Experience with programming to enable sample code, especially around core web technologies such as Python / Javascript / JSON / HTML

● Demonstrate experience in writing and proofreading of content, especially technology related content.

● Great communication skills and ability to work well with others.

● Ability to organize and create multimedia content to explain use cases and process flows.

● Ability to handle stressful, time critical projects and deliver great user outcomes



Feel free to reach out if you need me to clarify the qualification criteria or the scope of responsibilities. I’m also happy to answer any other questions you may have about the position.