
Job Description
Role- Technical Writer – SaaS Product
About Saras Analytics
We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.
Our Products
Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.
Halo is our eCommerce focused Business Intelligence and Analytics platform. Halo helps eCommerce businesses save time and money by automating the replication, transformation, preparation, and quality control of data for reporting and analysis. Halo transforms silos of eCommerce data into actionable data sets and useful reports that help you grow your business. Visit https://sarasanalytics.com/" target="_blank">https://sarasanalytics.com/
Responsibilities:
· Responsible for developing technical documentation detailing product features
· Responsible for creating product manuals, detailed how-to guides and FAQs
· Responsible for developing and maintaining technical documentation for both external usage and internal guidance across various teams.
· Responsible for setting up new processes and improve existing technical documentation process
· Responsible for converting product support questions into how to guides
· You would be working closely with product managers, product support and engineering teams to gather insights to document
Eligibility:
- 2-6 years of experience as a Technical Writer and in product documentation.
- Familiarity with third-party API integration analysis.
- Excellent logical, analytical and communication skills to interact with the Development team.
Requirements
· 2-6 years of experience as a Technical writer in SAAS products
· Engineering background in IT or Computer Science
· Excellent written and oral communication skills
· Familiarity with APIs, databases, and SQL
· Hands on experience with documentation and automation tools
· Hands on experience with version control tools
· Ability to grasp complex technical concept and make them easily understandable through documentation while paying attention to detail
· Prior work experience in E-Commerce domain is a plus

About Saras Analytics Private Limited
About
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Key Responsibilities:
● Design, develop, and maintain high-performance, scalable, and secure backend systems using Java.
● Build and maintain RESTful APIs and microservices to support application functionality.
● Collaborate closely with frontend developers to ensure smooth integration with React/Angular-based frontend systems.
● Work with both relational databases (SQL) and NoSQL databases to design data schemas, optimize queries, and maintain data integrity.
● Leverage cloud platforms (AWS, Azure, Google Cloud) to deploy, monitor, and scale applications.
● Implement and maintain containerization using Docker and Kubernetes (K8S).
● Write unit tests for both backend and frontend code to ensure code quality and reliability.
● Participate in code reviews to maintain code quality standards and mentor junior developers.
● Contribute to a culture of continuous improvement, proposing and driving best practices in backend development, testing, and deployment.
Required Skills And Experience
● Bachelors or Masters in computer science or related fields.
● 5+ years of experience in backend development, with strong expertise in Java (must-have).
● Solid experience with frontend frameworks such as React or Angular.
● Hands-on experience with RESTful APIs, Docker, and NoSQL databases (such as MongoDB, Cassandra, etc.).
● Strong experience with SQL databases (such as MySQL, PostgreSQL, etc.), including database design, optimization, and query writing.
● Familiarity with cloud platforms (AWS, Azure, Google Cloud) and Kubernetes (K8S).
● Experience in writing unit tests and understanding of test-driven development (TDD) principles.
● Strong understanding of Agile/Scrum methodologies.
Nice to Have:
● Exposure to Automation Testing Frameworks (e.g., Selenium, Cypress).
● Experience working in a SaaS (Software as a Service) environment.
● Knowledge of Agile/Scrum methodologies.
Job Description
Key Responsibilities
• Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
• Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
• Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
• Translate mockups and wireframes into functioning front-end code.
• Write and maintain documentation for new and existing features.
• Keep up-to-date on best practices and new technologies.
• Rapid prototyping, and presenting conceptual design and working prototypes to management.
• Conduct design and code reviews and collaborate to ensure your own code passes review.
• Work with Product Management to analyze require
Required Skills & Experience
General
• Solid understanding of OOP design principles
• Visual Studio 2017 and above, SQL Server 2016 and above
• Remote debugging
• Unit Testing
Front-end
• C#, ASP.NET MVC and MVC core, Web API and .Net Core web Api
• JavaScript, jQuery, AJAX
• HTML5, CSS3, Responsive Design understanding
• Understanding of web technology stack, including HTTP, REST, cookies, caching, and asset loading
Back-end
• Windows & web services, WCF, MSMQ
• C# and .NET Framework • Experience with scalable, performant design and architecture
Database
• Working knowledge of SQL and relational databases
• Should be able to read and write basic SQL queries, stored procedures, views, and functions
• ADO.NET & LINQ to SQL
Desired Skills & Experience
General
• Familiarity with Azure
• Installation and deployment (Azure App)
• Experience with automated builds and deployment (Azure DevOps, TeamCity and Docker)
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
Front-end
• Angular or React UI framework
• Experience with Logi Analytics (Graylog etc.)
• Experience with .NET Web Forms and migrating to MVC
Back-end
• Azure Function, Azure Service bus, Event hub, AWS Lambda, ElastiCache
Experience with NOSQL databases (Mongo or Cosmos)
Qualifications
• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
• Hands on experience in development
• Preferred experience in leading a team
We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.
To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.
Telemarketer Responsibilities:
- Contact potential clients telephonically.
- Read the prepared script when pitching the company's products and services.
- Provide any information that the client requests.
About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
Backend - Principal IC/Lead SDE
Minimum Requirements
- 8+ years development experience
- Solid Experience and knowledge of
- Coding and debugging using Object Oriented languages like Java, C++, Go or similar languages.
- Database design, Query optimizations, pitfalls (both SQL, NoSQL)
- Developing Scalable, distributed systems and patterns
- Developing REST and/or GraphQL based APIs
- Writing and driving Clean code in a team (via SOLID principles).
- Knowledge of writing unit tests
- NodeJS
Good to have
- Experience with GoLang/Python
- Experience with Microservices, designs and patterns
- Experience with Dockers/Kubernetes and orchestration
- Familiarity with Reactive programming and patterns like RxJs/RxJava, CQRS, Eventing systems
- Experience with automating DevOps lifecycle
- Proficiency with
Responsibilities
- Work with Product team and Drive design, development and deployment of the overall architecture and individual modules to support our Apps , website and internal tools
- Ensure the entire stack is designed and built for availability, speed, scalability, testability, debugging
- Design and development of our REST and GraphQL API
- implement and improve continuous integration and deployment
- Serve as a technical lead for the team
- Mentor team members
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large-scale social or location-based app.
• Experienced Developer in Shell scripting,
• PERL Scripting
• PL/SQL knowledge is required.
• Advance Communication skill is a must.
• Ability to learn new applications and technologies
Roles , Responsibilities& Skills :-
- Proficiency in js, deep knowledge of SQL and NoSQL databases.
- Knowledge of ElasticSearch is a plus.
- Design, build and maintain high performance, reusable system applying best Engineering practices.
- Experience in building and consuming REST API.
- Work with Agile methodology
- Go getter attitude with delivery mindset.
- Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
- Team player
- Ability to multi-task and work in fast paced environment
- Quality focus.
UI experience
- Angular Version 7+ or React experience
- Knowledge of CSS/design frameworks
- Ability to coordinate and implement UX designs.











