Customer Success Executive

NodeJS with React Developmet

Responsibilities

1. Writing scalable, robust, testable, efficient, and easily maintainable code
2. Translating software requirements into stable, working, high performance software
3. Write high quality technical specifications.

What we are looking for:

• Primary Skill: NodeJS React JS
• Secondary Skill: MongoDB (Experience with Redis is a plus). and other front-end

languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)

Job Role- Scrum Master

We are seeking a highly skilled and experienced Scrum Master to join our organization. The ideal candidate will have at least 8-10 years of overall experience which should include at least 3 years of experience as a Scrum Master, an excellent practical understanding of agile practices, principles, and framework and great people manager. The successful candidate will be a self-starter with excellent communication skills and a track record of delivering successful projects.

What you’ll be doing:

 Plan and coordinate all aspects of projects/sprints from initiation through delivery

 Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, retrospectives and refinements

 Coach and mentor team members on Agile methodologies and best practices

 Collaborate with multiple internal and external stakeholders for plan and prioritize backlog for upcoming releases and iterations

 Manage conflicts and facilitate problem-solving within the Agile teams

 Facilitate team progress by addressing and removing any blockers and proactively managing project delivery risks and issues

 Prepare project status reports and communicate progress to stakeholders

 Monitor team performance, velocity and sprint sizing and identify areas for improvement

What you’ll bring:

 Minimum 3 years of experience as a Scrum Master and experience in managing large and complex agile projects

 Extensive knowledge of Agile project management standards, processes, procedures, and guidelines

 Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, and backlog refinement)

 Expertise in Scrum & Kanban model

 Ability to motivate and inspire team members

 Experience working with distributed teams and stakeholders  Strong knowledge of project management tools and techniques, specifically Clickup,Jira and Confluence

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

 A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.

 34 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.

 Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.

 Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.

 A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.

 Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Digital Media Marketing

The Digital Marketing, Online Marketing, and Digital Promotion specialist will be responsible for developing and executing marketing campaigns across a variety of online platforms, including Digital media, email, and the company website. This individual will work closely with the marketing team to identify target audiences and develop strategies to reach and engage potential customers.

Roles and Responsibilities

• Developing and implementing Digital Media Marketing campaigns to increase brand awareness and drive website traffic.
• Managing the company's media accounts and creating engaging content for a variety of platforms, including LinkedIn.
• Utilizing email marketing and automation tools to create and send targeted campaigns to potential customers.
• Developing and executing digital promotion campaigns, including paid advertising on Digital media platforms and search engines.
• Analyzing and reporting on the effectiveness of marketing campaigns using tools such as Google Analytics.
• Collaborating with the marketing team to develop and implement brand management strategies.
• Assisting with the development and execution of online advertisement campaigns, including banner ads and display ads.
• Utilizing SEO techniques to improve the company's search engine ranking and drive traffic to the website.

Perks and Benefits

• 6 Day Working (Monday-Saturday)
• Flexi Working Hours.
• Work from Home available (Need Basis)
• Salary is always on time.
• The best work Culture.
• The Best Working Environment.
• Alter Saturday leave

We are Actively Looking for Business Presentation Designer: -

Who are we looking for:​

- We are looking for a designer with 3+ years of experience who's not married to their cubicle and can effortlessly convert complex concepts into elegantly simple presentations​.

- You should be able to translate business and marketing objectives into visual stories that are compelling, exciting, and coherent.​

- You should have a knack for design, attention to detail, and ninja-level expertise with design fundamentals, including composition, typography, color, iconography, and data visualization.​

- Along with in-depth knowledge of PowerPoint, Word, Keynote, and familiarity with Adobe Creative Suite, you should also have strong data visualization skills. ​

- Collaboration with other designers, copywriters, internal partners, and clients should come naturally to you.​

- An open-minded person who loves to set new benchmarks is desirable. ​Also, should be respectful of deadlines and willing to add value wherever required.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

Job responsibility

• A strong understanding or work experience of all phases of software development life cycle including analysis, design, functionality, testing and support.
• Deep experience with troubleshooting, HTTP traffic inspection, authentication methodologies, session management and browser automation.
• Experience with unit testing frameworks and TDD.
• Familiarity with architecture styles/APIs (REST, RPC).
• Able to develop large scale web/database applications.
• Capable of working on multiple projects with meeting multiple deadlines.
• Maintaining and supporting multiple projects and deadlines.
• Ability to innovate and provide functional applications with intuitive interfaces.
• Capable of working in team environment& individually on projects.
• Smart enough to work with Project Manager to determine needs and applying / customizing existing technology to meet those needs.
• Ability to handle clients, understanding client requirements, coding, designing on .dot net platform, C#, asp.net. Hand on Experience with OOPS concept and Design patterns. 
• Ability to construct user guides and Project Documentation, Project Progress Report and other documentation.

Technical Skills required: 

.Net with c# core, Ajax, MVC, linq, entity framework, ADO.net, Java script, JQuery, SQL Server, Angular (advance), Socket programming.

In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure. 

• It is a hybrid role of 60-70% UX and 40-30% UI design focus. 
• You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
• You will need to understand and produce design assets for a responsive website.
• You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
• You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.

Key responsibilities include:

• Define and map information architectures and user journeys for the responsive web design solution
• Create, iterate and prototype testable design concepts
• Provide designs and precise specification to the dev team for implementation
• Ensure consistent approach and to be able to contribute as well as using design systems
• Gather briefs and communicate ideas clearly and effectively
• Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys

Experience

• In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
• Experience in designing responsive websites and applications
• Experience in creating, testing and iterating prototypes with stakeholders
• Experience with conducting research and articulating outputs incoherent and understandable formats
• Experience in setting/managing expectations
• Knowledge of accessibility standards and guidelines

Desirable skills include

• A design or research-related degree
• Experience speaking about design at conferences or meetups
• Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
• DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
• Understand Bootstrap or basic responsive HTML/CSS framework
• Embrace Mobile First and Lean UX Design Iteration
• Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
• Must be a champion of Accessibility and Compliance
• Understanding CMS system integrations
• Understanding of third party integrations
• Usertesting knowledge moderated / unmoderated – OR be comfortable to learn

Personality - You will be a good fit if you ...

• Have the ability to manage multiple tasks and changing priorities
• Work with all stakeholders, including the dev team, copywriter, leadership teams
• are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
• Are a good collaborator - you involve main stakeholders for design decisions.
• a champion in meeting user needs, even if it means challenging the brief or assumptions made
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
• Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)