Technical Support

Roles & Responsibilities: -

• Create engaging motion graphics, animations, and explainer videos for e-

learning content and promotional materials.

• Transform scripts, concepts, and storyboards into visually captivating motion

sequences.

• Collaborate with designers, instructional creators, and video editors to bring

educational content to life.

• Design and animate graphics, icons, typography, and characters aligned with

brand style.

• Ensure smooth visual flow, timing, and transitions for high-quality output.

• Stay updated on design trends, animation techniques, and tools to elevate

creative work.

Required Skill Set: -

• bachelor’s degree in Animation, Design, Media, or related field.

• 1–2 years of experience in motion graphics or animation (preferably in e-learning

or digital media).

• Strong command of tools like Adobe After Effects, Illustrator, Premiere Pro, and

Photoshop and Figma.

• Solid understanding of visual storytelling, timing, and rhythm.

• A creative thinker with attention to detail and design aesthetics.

• Excellent collaboration and communication skills.

Key Responsibilities:

• Develop engagement strategies and content calendar for official online communities/groups on platforms like instagram, facebook, twitter & more
• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
• Create social engagement playbook/guidelines for community moderators
• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

Qualifications:

• Graduate with at least 5 years experience in social media & community management
• Active and engaged participant in social media
• Strong verbal, written and presentation skills to communicate effectively
• Strong interpersonal skills and ability to build relationships with cross functional stakeholders
• Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
• Ability to identify and track relevant community KPIs

· Participate in the entire application lifecycle, focusing on coding and debugging

· Write clean code to develop functional web applications

· Troubleshoot and debug applications

· Perform UI tests to optimize performance

· Manage cutting-edge technologies to improve legacy applications

· Collaborate with Front-end developers to integrate user-facing elements with server- side logic

· Gather and address technical and design requirements

· Provide training and support to internal teams

· Build reusable code and libraries for future use

· Liaise with developers, designers and system administrators to identify new features

· Follow emerging technologies

HR ASSISTANT

Responsibilities 

HR responsibilities include formulating and reviewing policies, working towards PMS and succession planning, identifying training needs, work closely with senior management towards setting up processes in different departments, driving recruitment process in proactive manner.

• Good understanding of full-cycle recruiting and strategic HR administration.
• Basic knowledge of labour legislation and competitive policy formulation.
• Organizational skills – HRIS Management, reporting & analysis, setting of the processes.
• MBA/PG with HR specialization.
• Problem solving capabilities necessary to accomplish the duties and tasks of the position.
• Ability to correctly make decisions involving employee issues/ problems including when to escalate the problem to a more senior consultant Exceptional written and oral communication skills Excellent organizational and planning skills
• Ability to share knowledge and work in a strong team oriented environment. Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail.
• Pursue an Attitude of Learning and Development, Attends seminars and meetings relative to the HR profession, Should have cultivate interpersonal skills, Develop negotiating and public speaking skills.

EXCECUTIVE ASSISTANT

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system

Mandatory Skill set:

• Multiple solution stack development experience along with MEAN(Mongo, Express, Angular and Node)

• Python with any web framework

• Micro Services, Performance Engineering, Docker, Kubernetes, AZURE, CI/CD pipeline, , MySQL and Database design

Job Role:

• Responsible for component selection, design standardization, common library building.

• Build services and templates based on published standard (RFC type)Build coding templates and architypes adhering to design standard.

• Understand NFR and define architecture, design and validation for each NFR element.

• Design data model, service contract and document framework.Define and ensure coding standards

• Define and ensure UI standards are followed. Design micro services, security, deployment Well-versed in module level effort estimationWell-versed in application integration patterns Exposure to bug fixing, maintenance, continuous integration releases.

• Exposure to building architectural view like logical, physical and deployment.Exposure to performance bottleneck, RCA and remediation.Exposure to security issues, RCA and remediation.

Process Exposure:

• Able to interact with team, stakeholders and architects. Understand functional requirements and create design documents for features.

• Participate in sprint planning and story elaboration sessions.

• Candidate should be able to work independently in an Agile project.

• Experience with Test-Driven Development, Integration testing and Agile processes.Code review from a standard and design adherence perspective.