PPC Executive/Specialist

Position Summary

We are looking for enthusiastic and self-motivated Sales Executives (female candidates preferred for diversity hiring).This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

• Make outbound calls to potential or existing customers to promote logistics services.
• Handle inbound calls, respond to queries, and provide basic service information.
• Generate leads and record relevant customer information for follow-up.
• Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
• Maintain customer data and call records accurately in the CRM system.
• Perform regular follow-ups with leads to maintain engagement and interest.
• Share customer feedback or complaints with the relevant team for resolution.
• Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

• Education: Minimum 12th pass / HSC or Graduate in any stream
• Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
• Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
• Soft Skills:
• Excellent verbal communication
• Positive attitude and eagerness to learn
• Ability to handle rejections gracefully
• Basic understanding of customer service
• Technical Skills:
• Basic computer literacy (MS Excel, Email, Internet)
• Willingness to learn CRM software

Based on experience, developers will be responsible for building various elements of a music app for an international client. Urgent requirement and immediate joining as project is already underway.

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

• Job Title

• Actively seek out new sales opportunities through cold calling, networking and social media
• Conduct market research to identify selling possibilities and evaluate customer needs
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales data
• Participate on behalf of the company in conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Client handling
• Gather feedback from customers and share with internal teams

Job Responsibilities:

• Apply your knowledge of ML and statistics to conceptualise, experiment, develop & deploy machine learning & deep learning systems.
• Understanding the business objectives & defining the right target metrics to track performance & progress.
• Defining & building datasets with the appropriate representation techniques for learning.
• Training & tuning models. Running evaluation & test experiments on the models.
• Build ML pipelines end to end. (Everything MLOps.)
• Building pipelines for the various stages.
• Deploying models.
• Troubleshooting issues with models in production.
• Reporting results of model performance in production.
• Retraining, performance logging & maintenance.
• Help the business with insights for better decision-making. You will build many predictive models for internal business operations
  you will derive insights from the trained models & data to help the product & business teams make better decisions.

Requirements:

• 2+ years of work experience as an ML engineer or Data Scientist with a Bachelors Degree in Computer science or related field
• Theoretical & practical knowledge of Machine Learning, Deep Learning and Statistical methods. (NLP Tasks, Recommender Systems, Predictive Modelling etc)
• Since Pepper is a content company, you will work on many interesting text based problems. Solid understanding of Natural Language Processing techniques with Deep Learning is a must for this role.
• Familiarity with the popular NLP applications and text representation architectures & techniques: text classification, machine translation, named entity recognition, summarisation, question answering, zero-shot learning etc.  Bag of Words, TF-IDF, Word2vec, GloVe, BERT, ELMo, GPT etc.
• Experience with ML frameworks (like Tensorflow, Keras, PyTorch) & libraries like Sklearn.
• Experience with ML infrastructure & shipping models.
• Excellent programming & algorithmic skills. Good understanding of Data Structures and algorithms (fluent in at least one object oriented programming language). Proficiency in Python is a must.
• Strong understanding of database systems & schema design. Proficient in SQL

Please let us know if you are interested in the above opening and if interested please let us know your

Current CTC :

Expected CTC :

Notice Period :

Relevant experience in  Machine Learning :

Relevant experience in Deep Learning:

Relevant experience in NLP Applications:

Regards

Ashwini

• Define and execute the recruitment strategy for our India hub
• Directly source high caliber technical talent using tools like LinkedIn, GitHub, StackOverflow to name a few
• Manage the end of the end recruitment process from direct sourcing, interviewing, and offer negotiation 
• Partner with a variety of hiring managers to create robust interview processes
• Articulate company culture and values throughout recruiting process
• Use data and metrics to measure our performance and provide insights on how we can improve our recruiting efforts 
• Build talent pools of candidates for key disciplines like Engineering and Product
• Develop and implement a delightful candidate experience
• Partner with our global Talent Team and work on key strategic projects 

• You’ve got extensive experience as an internal recruiter in a high growth tech company/startup 
• You have strong knowledge of the talent market in India and know where to source high caliber candidates from 
• Proven track record in direct sourcing for candidates using a variety of tools
• You are confident managing and advising stakeholders on how to approach building their teams
• Experienced in building and utilizing a variety of recruiting tools and channels
• Strong ability to work in a fast-paced, dynamic work environment
• Strong ability to work in a team environment
• Excellent written and verbal communication

The interview process for this role is: 

• 30m interview with one of our Talent Team or Recruitment Partners
• 1h interview with Operations Lead
• Final interview with our Leadership Team

We can be flexible with the structure of someone's circumstances or timescales require it for good reason, just let us know! 

Please reach out if you have any specific requirements so we can be as accommodating as possible for you.