Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
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Job Summary
The Engineering Org is looking for a proficient Engineering Manager to join a team that is building exciting
and futuristic Data Products at Condé Nast to enable both internal and external marketers to target
audiences in real time. As an Engineering Manager, you will drive the day-to-day execution of technical
and architectural decisions. EM will own engineering deliverables inclusive of solving dependencies
such as architecture, solutions, sequencing, and working with other engineering delivery teams.This role
is also responsible for driving innovation, prototyping, and recommending solutions. Above all, you will
influence how users interact with Conde Nast’s industry-leading journalism.
● Primary Responsibilities
● Manage a high performing team of Software and Data Engineers within the Data & ML
Engineering team part of Engineering Data Organization.
● Provide leadership and guidance to the team in Data Discovery, Data Ingestion, Transformation
and Storage
● Utilizing product mindset to build, scale and deploy holistic data products after successful
prototyping and drive their engineering implementation
● Provide technical coaching and lead direct reports and other members of adjacent support teams
to the highest level of performance..
● Evaluate performance of direct reports and offer career development guidance.
● Meeting hiring and retention targets of the team & building a high-performance culture
● Handle escalations from internal stakeholders and manage critical issues to resolution.
● Collaborate with Architects, Product Manager, Project Manager and other teams to deliver high
quality products.
● Identify recurring system and application issues and enable engineers to work with release teams,
infra teams, product development, vendors and other stakeholders in investigating and resolving
the cause.
● Required Skills
● 4+ years of managing Software Development teams, preferably in ML and Data
Engineering teams.
● 4+ years of Agile Software development practices
● 12+ years of Software Development experience.
● Excellent Problem Solving and System Design skill
● Hands on: Writing and Reviewing code primarily in Spark, Python and/or Java
● Hand on: Architect & Design end to end Data Pipeline (noSQL databases, Job Schedulers, Big
Data Development preferably on Databricks / Cloud)
● Experience with SOA & Microservice architecture
● Knowledge of Software Engineering best practices with experience on implementing CI/CD,
Log aggregation/Monitoring/alerting for production system
● Working Knowledge of cloud and devops skills (AWS will be preferred)
● Strong verbal and written communication skills.
● Experience in evaluating team member performance and offering career development
guidance.
● Experience in providing technical coaching to direct reports.
● Experience in architecting highly scalable products.
● Experience in collaborating with global stakeholder teams.
● Experience in working on highly available production systems.
● Strong knowledge of software release process and release pipeline.
About Condé Nast
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social
platforms - in other words, a staggering amount of user data. Condé Nast made the right move to
invest heavily in understanding this data and formed a whole new Data team entirely dedicated to
data processing, engineering, analytics, and visualization. This team helps drive engagement, fuel
process innovation, further content enrichment, and increase market revenue. The Data team
aimed to create a company culture where data was the common language and facilitate an
environment where insights shared in real-time could improve performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The team at
Condé Nast Chennai works extensively with data to amplify its brands' digital capabilities and boost
online revenue. We are broadly divided into four groups, Data Intelligence, Data Engineering, Data
Science, and Operations (including Product and Marketing Ops, Client Services) along with Data
Strategy and monetization. The teams built capabilities and products to create data-driven solutions
for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse forms of
self-expression. At Condé Nast, we encourage the imaginative and celebrate the extraordinary. We
are a media company for the future, with a remarkable past. We are Condé Nast, and It Starts Here.
- Architect, develop, test and deploy robust products that are fast, scalable and highly responsive.
- Design and maintain large and complex databases, both relational and non-relational databases.
- Establish, refine and integrate development environment tools and software as needed.
- Developing front end website architecture and designing user interactions on web pages.
- Developing back end website applications.
- Ensuring cross-platform optimization and responsiveness of applications.
- Identify production and non-production application issues as a part of deployment.
- Staying abreast of developments in web applications and programming languages.
Requirements:
- Vast knowledge in Data Structure.
- Previous working experience as a developer for at least 6 months.
- Proficiency with fundamentals such as HTML, CSS and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS and React.
- Familiarity with database technology such as MySQL or Oracle and MongoDB.
- Proficiency with Node js, javascript
- Experience with MEAN Full-stack paradigm.
- Good problem solving skills.
- Attention to detail.
Must required skill: Mongo DB, Express, Angular(2+), Node.
Win Exciting Prices /Job Offer by participating in Hackathon for Unity, click on https://tecknotrove.com/
Job responsibilities:
Applicants for this position must have a good working knowledge of Unity and/or Unreal Engine.
Additionally, good candidates should have:
Familiarity with standard AR and VR hardware, software, best practices, and design patterns
Ability to understand and apply 2D and 3D mathematical concepts (linear algebra, matrix
multiplication, quaternions, etc.)
Proficiency in Object Oriented Programming and coding best practices, especially in C# and/or
C++
Knowledge of game engine concepts such as lighting, shaders, materials, meshes, scripting, etc.
History of working collaboratively on multi-person teams with source control and (ideally) issue
tracking
Creativity in finding solutions to abstract design problems, particularly with respect to translating real-world concepts and interactions into VR
Capacity to prioritize tasks through self-directed time management and organization
UI/UX ability and experience a plus
Nice to have: general familiarity with industry-standard 3D graphics software such as 3DS Max,
Maya, Substance, etc.
Working in a small project-oriented development team to create custom AR and VR experiences
for enterprise use cases (engineering, biomedical, marketing, training, etc.) in Unity and/or Unreal
Engine
Collaborating with other developers and clients to evaluate project needs and come up with clever
solutions
Setting up virtual environments for a wide range of AR or VR scenarios, depending on the project
type
Implementing user interfaces based on mockups and storyboards
Crafting intuitive user interactions for both novice and experienced users
Writing well-documented, reusable code in C++, C#, or other languages as necessary
Diagnosing, documenting, and fixing bugs reported by testers and users
Using industry-standard source control and issue tracking systems (Git, Jira, Trello, etc.)
Participating in project planning and team code reviews
Keeping up with the latest trends and advancements in augmented and virtual reality
As an Architect within a web development team, you’ll be responsible for the architecture, design, and implementation of modern JavaScript-based in-browser.
On the daily basis, you’ll actively collaborate with geographically dispersed, cross-functional teams to deliver high performant complex end-to-end software solutions that support a high-traffic web application.
More precisely you will:
- Communicate with UI/UX, business, analyze and suggest efficient solutions based on their requirements
- Define and maintain architecture roadmap, technical solutions for new and existing functionality for each part of the projects
- Take ownership over architecture qualities of front-end applications (e.g.: usability, accessibility, performance, etc.)
- Good active listener, being able to hear and include propositions from engineers in the final solution
- Deliver architectural services, including guidance and conceptual design as well as technical and process innovations
- Bring a passion to remain up to date with the latest trend of ever-changing web front-end development.
- Investigate the latest technology and build quick Proof of Concept functionalities to address future business needs
- Preparing, improving, and introducing new approaches/methodologies/tools and techniques within the department
- Work to meet delivery commitments of feature content throughout the whole Software Delivery Lifecycle (SDLC).
- Preparing of technical documentation
cadidate should be able to work on maya
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
● Own architecture, design, development, and implementation of different modules/features of the services
● Design, develop, deploy and support web applications.
● Discover opportunities for performance improvements
● Recommend ways to improve reliability, efficiency and code quality
● Focus on continuous delivery and reducing complexity
● Carry out code reviews and manage pull requests
● Build applications based on micro-services architecture
Requirements
● Overall 1-3 years of experience in Backend development.
● B.E/B.Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,
IIITs or equivalent)
● Strong object oriented design skills & knowledge of design patterns
● Experience designing & developing distributed systems involving multiple web services, databases (both SQL and NoSQL), caches, queues, etc. taking into consideration scalability, availability, fault tolerance, consistency, etc. of the overall system
● Well-aware of and enforces development best practices: Unit Tests, Code Reviews,
Integration Tests, CI/CD, Monitoring, Alerting, etc
● Strong programming skills in designing and implementation of multi-tier applications using web-based technologies like Spring MVC andSpring Boot.
● Knowledge in Spring Core such as Dependency Injection,Annotations and XML based Configurations.
● Knowledge in Spring JDBC & Spring Hibernate ORM.
● Good experience in developing applications with RESTFul Web Services.
● Knowledge in technologies like Apache Tomcat 7.0/8.0/8.5, Nginx
● Expertise in MySQL database technology
● Proficient at designing dynamic web applications using HTML5,
CSS3, JavaScript, jQuery, AJAX, JSON with responsive web applications using Bootstrap.
● Knowledge in AngularJS, Angular 2+ practices in commonly used
modules and creating reusable Components, Pipes and Services.
● Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.