Technical Support

Collections Associate

The company's mission is simple: we want to make financial products accessible to everyone. They offers the ambitious a plethora of products to simplify banking in the US, such as: A Bank Account you can create from anywhere in the world in under five minutes A high-limit Credit Card that helps build a healthy credit score Easy, lightning-fast, cross-border money transfers with the best rates in the market Zolve is expanding its horizons, and we're excited to open our doors to everyone expanding theirs. We believe: that if space tourism is real, so is reaching for the stars.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose

solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues

● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card,

Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skills

Responsibilities:

• Build and maintain REST APIs
• Proficient in Python or any other programming language
• Experience in writing Unit/Integration tests.
• Experience with Distributed Version Control System.
• Elasticsearch or Solr experience.
• NOSQL experience- Cassandra, MongoDB.
• Experience in Message brokers - Rabbitmq.
• Experience with AWS Infrastructure, Lambda, Docker/Containers

Desired to have:

• Should be pragmatic and realize when a solution is over-engineered as well as knowing when to spend time on creating the right abstraction that allows us to move faster in the long run.
• Passion for your work and striving to do things “the right way”.
• Familiarity with Agile/Lean process.
• Willingness to work in a Startup environment.
• Excellent debugging and optimization skills.
• Knowledge of emerging technologies and a solid understanding of the full product development life cycle.
• Excellent knowledge of mobile user experience, information architecture and trends

Woliba is leading the way with a fully virtual, one-stop platform to help organizations small and large continue to drive success with company culture, morale and workplace wellbeing. We help companies enhance their employee experience with one comprehensive platform to manage wellbeing, engagement, recognition, and rewards. We are currently ranked as one of the top Corporate Wellness Programs globally beating out many of the long-standing competitors in the industry. We are looking to disrupt our space but need the right team in place to help with these efforts. If you’re looking to grow your career in a fast-paced environment and work for a company that helps organizations and their teams, we’d love to hear from you! You must be a self-starter, motivated and passionate about wellness. 

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds and maintains our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize the user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Supports and guides the direction of email marketing campaigns 
• Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• Creating and maintaining client relationships
• Coaching and subordinate involvement
• Managing processes
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Able to develop budgets
• Familiar with financial planning and strategy

• Bachelor's degree in marketing or business
• Great problem-solving skills
• Proficient in photo and video editing software such as Adobe
• Deep knowledge of web design principles
• Proficient in MS Office Suite, including Outlook, Excel and Word.
• Great communication skills
• Strong project management skills
• Experience working with project management tools such as Asana or Trello
• SEO and SEM experience such as link building and on-page optimization 

Education and Experience Requirements:

• Bachelor’s or Master’s degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the SaaS industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Experience with marketing tech tools for social media management and email marketing, and influencer outreach such as BuzzSumo, BuzzStream, Buffer, MailChimp, and HootSuite.
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints

• Applying engineering and analytical skills to solve real business problems.
• Owning end-to-end responsibility of design/architect/develop/deploy phases.
• You will build modules from the ground up, write modular and maintainable code
• Participate in code reviews.

•  3+ years experience in software development building production-grade web systems.
• Extensive knowledge in Node.js & React.Js
• Able to design APIs and associated database schema.
• Experience developing software services and an understanding of design for scale, performance and reliability.
• API Documentation and Unit Testing.
• Full stack experience

• Immediate Joiner(max within 30 days)
• Worked in a reputed product-based company in past
• Immediate Joiners are preferred.

Responsibilities:

• Work with the client from the start of each project to ensure you understand the project scope and vision
• Oversee the beginning of each turn-key project, including details like permit submission and design evaluations
• Create the schedule for each project and match talent to the job
• Process change orders
• Collaborate with the architect and construction crew to ensure feasibility of each project
• Conduct meetings on-site with architect, client and construction crew.
• Prepare and submit project estimates to clients

We at BitClass are looking for a Sr Product Manager to build the product management function at BitClass and be responsible for end to end product delivery.
We are looking for someone who has a few solid years of experience in product management across B2C companies.

Looking for people who are extremely good with thinking product specs, getting things live in quick time without compromising on the value. Looking for people with extremely strong logical reasoning, designing workflows.

This is as Entrepreneurial as a role can get at a startup and we are only looking for people who believe in what we are trying to do, are supremely vested in what we are building at BitClass and have a very very high sense of ownership.

What we offer in return is a chance to build something magical, generation defining, global product right from the very heart of Namma Bengaluru.
Can't wait to speak with you !

Job description

Roles and responsibilities:

Platon is looking for a minimum 2 - 3 years experienced and motivated Full Stack professional with SaaS to be an integral part of Web Apps team. The team is an essential part of the Technology team at Platon and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Platon platform.

You should have hands on experience with PHP, Laravel, Java, COREJAVA, J2EE, javascript, Bootstrap, HTML, CSS, MYSQL/Oracle, MongoDB, Redis, AWS, Vuejs, Source code management (GitHub/Bitbucket),PWA etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment. mind Good to have experience in Native App development

What we are looking for:

• Strong coding and design skills
• Good command over Data Structures & Algorithms
• The ability to produce bug-free and production grade code
• Skills we consider PHP, Laravel, Java, COREJAVA, J2EE, javascript, Bootstrap, HTML, CSS, MYSQL/Oracle, MongoDB, Redis, AWS, Vuejs, Source code management (GitHub/Bitbucket),PWA.

• To Develop Enterprise Applications using PHP, Laravel, Javascript, MySQL, PWA.
• Help in Design of Web Application
• Interaction with Clients
• Quality & Timely Delivery
• Helping Team Members on Technical issue

• Extensive experience in development using PHP, Laravel, Vue.js, MySQL and Javascript
• Eye for Detail & Quality Delivery
• Ability to work in a team environment
• Must meet deadline
• Knowledge of CRM/ERP
• Mind Good to have experience in Android application development, COREJAVA, J2EE, React.js, js, PWA.