
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

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Strong Interaction Design / Product Design profile
Mandatory (Experience 1) – Must have 3+ YOE in Interaction Design / Product UX, specifically for B2C Mobile apps or digital products
Mandatory (Experience 2) – Must have strong experience designing micro-interactions, animations, and user flows (e.g., contextual UI responses like notifications, transitions, feedback states)
Mandatory (Experience 3) – Hands-on experience with designing intuitive, responsive, and engaging user interfaces, with focus on usability + delight (not just static UI screens
Mandatory (Experience 4) – Must have experience working closely with product managers and engineering teams to translate interaction concepts into shipped features
Mandatory (Experience 5) – Strong understanding of user behavior, heuristics, and interaction patterns across mobile platforms (Android/iOS)
Mandatory (Tools) – Proficiency in tools like Figma, Adobe XD, Principle, After Effects, Framer, or similar for interaction prototyping
Mandatory (Portfolio) – Strong portfolio showcasing: Micro-interactions, Motion/animation work, User flows and interaction thinking, Real product implementations (not just UI screens)
Mandatory (Education) – Design Education / HCI / Technology or related field
Experience: 6+ years • Must have experience in SAP delivery, with at least Two SAP implementations • Should be able to lead a team of SAP FICO, FM and FSCM functional experts in the design, implementation, and Support of SAP FICO, FM and FSCM modules • Act as the subject matter expert for SAP FICO, FM & FSCM modules, including design, configuration, and testing of the system • Should have experience with end-to-end implementation of SAP FICO and FM modules • Should be proficient in SAP FICO configuration, customization, and enhancement techniques. • Should have good understanding of finance and accounting principles and processes. • Should have strong knowledge of SAP FICO module functionalities, including general ledger, accounts payable. • Must have experience with accounts receivable, asset accounting, controlling, and Funds Management. • Should have knowledge in integration with PS, PM, HR, MM, SD, FICA, CS, REFX & Bank Application
Responsibilities:
What are we looking for:
-
● 2+ years working across the domain as an analyst in a Tech company or in fintech startup
-
● Expertise working with large data sets and prior working knowledge of Excel, R, QlikView, MySQL, Python etc
-
● Excellent communication and organization skills. Can work freely with everyone from an associate to senior leadership
-
● Sound understanding of levers affecting an organisation's topline and bottomline and how they could be linked to the product.
-
● Ability to predict the 3rd and 4th degree metrics movements.
-
● Strong attention to detail and ability to handle multiple activities simultaneously
-
● Ability to think strategically and implement with excellence
-
● A growth mindset and passionate about building things from the ground up and
most importantly, you should be fun to work with
As a business analyst, you will:
-
● Translate requirements and mock-ups into fully functional and technical features by working closely with Platform technical leads and Architects.
-
● Facilitate requirements gathering and process mapping workshops
-
● Experience performing detailed gap analysis, and preparing as-is & to-be
process documentation
-
● Understand client flows and integrate it with the current product offering
-
● Analyze large amounts of data and derive actionable insights
-
● Come up with new ideas to improve monetization post data analysis
Why join us?
-
- You will get to work with an experienced team who has worked in multiple startups.
-
- Experimenting is the name of the game
-
- Grow with us. It is a family
-
Primary Purpose
To assist in the development and execution of comprehensive marketing strategies, enhancing the brand& presence, and driving business goals in the salon, beauty, and wellness industry.
Key Activities and Responsibilities
- Contribute information, ideas, and research to help develop effective marketing strategies.
- Organize and oversee advertising/communication campaigns on social media platforms, exhibitions, and promotional events, ensuring they align with brand objectives and achieve full delivery.
- Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures.
- Maintain relationships with vendors to ensure collaborative efforts in promotional activities.
- Monitor the progress of campaigns using various metrics and submit performance reports.
- Collaborate with managers in preparing budgets and monitoring expenses to ensure efficiency and cost-effectiveness.
- Develop and execute communication strategies and initiatives to promote brand messaging and engagement.
- Regularly interface, consult, and collaborate with cross-functional teams across the company, as well as manage relationships with social media agencies, vendors, corporate activities, and influencers.
- Gain a deep understanding and knowledge of the salon, beauty, and wellness industry to tailor marketing efforts effectively.
*
Skills and Qualification
- Proven experience in developing marketing strategies and campaigns.
- Good understanding of market research techniques, data analysis, and statistical methods.
- Through knowledge of strategic planning principles and marketing best practices.
- Proficient in MS Office and familiar with marketing software and tools.
- Excellent communication and people skills for effective collaboration and relationship building.
- Strong organisational and time-management abilities, capable of handling multiple projects and deadlines.
Job Type: Full-time
Job Timing:- 11:00 to 7:00
Working Days:- Monday to Saturday
Job Responsibilities:
- You will build new features across everything from the backend logic to UI components.
- Working on back-end web development using core PHP/ Laravel framework.
- You have a good understanding of backend and database technologies. This means that you are comfortable owning and working on a feature end-to-end on both its frontend and backend parts.
- Working on database management and operations using MySQL
- Explore new technologies, new platforms, API integration and development, database development, etc. to help the company build desired product
- Ability to write clean, scalable, and highly testable code
- Solid understanding of software development best practices
Experience working with ExpressJS
Good Understanding of OOPS , Data Structure and Algorithms is required
A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience providing support to customers via different channels - Chat, Livechat, Call, etc
- Ability to understand functionality of web based application
- Provide Level-1/2 support and troubleshoot to resolve issues.
- Minimum 1 year of experience as part of ticket management team
- Very strong & professional communication skills - written & verbal
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment - pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
Experience:
- Min 2 year experience
Location:
- Ahmedabad Office Or,
- Work from home
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Full Stack Developers : (5 persons required)
- Should have excellent working technical skills in NodeJS, React JS, PreactJS and Mongo DB + AWS
- Must have done projects either at work or in college using these technical skills
- Should have sound logical and problem solving capabilities.
- Must have good communication and articulation skills in English.
- Overall should have a good go-getter attitude and willing to work in a Start-up environment.
We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.
React.js Developer Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
React.js Developer Requirements:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.









