Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
About AttendNow
Similar jobs
Urgently Hiring React-Native App developer.
Job Location : Indore ( work from Office)
Experience needed : minimum 6 months needed ( Strictly No fresher please)
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1) React-native developer must have expertise in designing as well as development with latest expo cli.
2) Must have expertise in json parsing with web services to make dynamic app.
3) Must have completed some fully dynamic React-native app.
4) He or she can work individually or in a team , immediate joiner will be preferred as we need on urgent basis.
*****
..***..
- Build and manage a team of software engineers as the team’s capacity requirements grow
- Organize software development lifecycle
- Prepare specifications and determine operational feasibility
- Write well-designed, testable, and efficient code
- Organize, document, and maintain software functionality
- Integrate software components into a fully functional software system
- Evaluate and deploy software tools, processes, and metrics
- Provide support and consulting on software systems usage
- Ensure compliance with project plans and industry standards
- Research, implement and improve on a range of cutting-edge technologies.
Ideal Experience & Skills
- 8+ years experience of working in a Computer Software Engineer or Software Developer position
- 3+ years experience leading a team of developers
- Significant experience in developing web applications
- Excellent knowledge of Relational Databases, SQL and ORM technologies 1
- Good experience in designing interactive applications with test-driven development
- Experience with Go, React, AWS, React Native, Python
- Experience documenting requirements and specifications
- Close familiarity with software engineering tools, software development methodology, and release processes
- B.E/B.Tech or any equivalent degree
About You
- A+ character. We are team-first here at the company.
- A hard-working mentality. It’s early and there is still a lot to build.
- An excellent communicator.
- A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
- Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.
- Perks & Benefits
- Competitive salary and benefits
- Group Medical insurance
- Life and long term disability insurance
- Collaborative workspace
- The opportunity to join the fastest-growing startup alongside a team of motivated and driven individuals
DevOps Engineer, Plum & Empuls
As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.
Key Responsibilities
- Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Working on Docker images and maintaining Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Working on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
- Required Technical and Professional Expertise.
- Minimum 4-6 years of experience in IT industry.
- Expertise in implementing and managing Devops CI/CD pipeline.
- Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
- Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
- Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience with working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience and well versed with Jira tool is a plus.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
About Wise
Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 2mn users in 12 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.
What we need
We need you, if you are a senior software engineer with 4+ years of experience in building robust scalable systems. Work would involve building things quickly and adapting based on market feedback while ensuring the security and quality of the codebase. If you love coding and building things excites you, we would like to talk to you.
What you will need (Skills)
- Experience building microservices and distributed systems, RESTful APIs, user interfaces
- Knowledge and will of writing unit, integration tests is a must. TDD is a plus
- Preferably a polyglot: Strong command Ruby/Golang/Java/Python
- Some exposure to infra: Deployments, CI/CD setup, security. AWS exposure is good to have
- Strong database concepts. Experience with MongoDB is a plus
What you will do
- Feature analysis, hands on development, code reviews, deployment & rollouts
- Passionately maintain coding practices, quality & good design standards
- Design and develop highly scalable, available, secure and fault tolerant systems
- Actively contribute in assessing & improving/optimizing security & infrastructure
Great to have
- Sense of ownership
- Developers who can talk product and strategy
- Experience in building scalable consumer products
- Strong opinions, loosely held
Good to have
- Interest in mentorship
- Good written communication skills
- Bangalore love
Probably not ideal if
- If you have always been right about stuff in life
- No flexibility around working hours (this doesn’t mean we work long hours but if our systems get attacked in the middle of the night, we would need you to HODORR!)
Definitely get in touch if you
- Would have started the exact same company but willing to build it together with a great team
- Find our current product unbearably slow or inadequate
- Think this company isn’t going to work as it is right now
About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures, and Smile Group.
Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.
Location: We are location agnostic & our teams work from anywhere. Physically we are based out of Gurugram
Core Responsibilities:
- Handling all Devops activities
- Engage with development teams to document and implement best practices for our existing and new products
- Ensure reliability of services by making systems and applications stable
- Implement DevOps technologies and processes i.e. containerization, CI/CD, infrastructure as code, metrics, monitoring, etc.
- Good understanding of Terraform (or similar ‘Infrastructure as Code’ technologies)
- Good understanding of modern CI/CD methods and approaches
- Troubleshoot and resolve issues related to application development, deployment, and operations
- The expertise of AWS ecosystem (EC2, ECS, S3, VPC, ALB, SG)
- Experience in monitoring production systems and being proactive to ensure that outages are limited
- Develop and contribute to several infrastructure improvement projects around performance, security, autoscaling, and cost-optimization
What are we looking for:
- AWS cloud services – Compute, Networking, Security and Database services
- Strong with Linux fundamentals
- Experience with Docker & Kubernetes in a Production Environment
- Working knowledge of Terraform/Ansible
- Working Knowledge of Prometheus and Grafana or any other monitoring system
- Good at scripting with Bash/Python/Shell
- Experience with CI/CD pipeline preferably AWS DevOps
- Strong troubleshooting and problem-solving skills
- A top-notch DevOps Engineer will demonstrate excellent leadership skills and the capacity to mentor subordinates
- Good communication and collaboration skills
- Openness to learning new tools and technologies
- Startup Experience would be a plus
- Hands-on/ Implementation OR exposure to Front end tools and frameworks like
Angular.js/React.js
- Strong experience handling large data (batch and real-time), workflows and scheduling,
building pluggable frameworks and systems, strong abstraction, and design skills
- Knowledge of Linux with advanced knowledge of command-line interface
- Knowledge of AWS required for cloud set up and configuration and system security
- Advance MySQL knowledge required with hand-on experience with query building and query optimization
- Currently Hands-on with coding and development process.
- Team management is highly preferred.
- Drive strategy and vision across teams in a rapidly evolving environment
- Work closely with diverse stakeholders and enable them by providing scalable, high-quality, and secure technology solutions.
- Understand company needs to define system specifications and system architecture, and ensure the implementation of agreed architecture
- Oversee assigned tasks and provide guidance to team members and follow best practices
- Take accountability for optimizing key technology and business metrics
- Drive agility in execution, create a strong team culture of responsiveness by leading by
example
- Keep eye for technology and competitive landscape to stay ahead of the trends and
competition.
LOCATION: DELHI/NCR
COMPANY TYPE: COMMERCIAL PRINTING PRESS
EXPERIENCE: Min. 4-5 YEAR OF COMMERCIAL PRINTING PRESS (OFFSET PRINTING M/C SETUP). HAVING SOME CLIENTS OF ITS OWN
JOB PROFILE : PRECUREMENT OF WORK FROM PUBLISHERS, GOVT OFFICE, INSTITUTES, ETC…
QUALIFICATION: GRADUATE / DIPLOMA OR DEGREE FROM PRINTING
SALARY: AS PER TARGET /KNOWLEDGE appx 40,000 AND ABOVE
Backend Developer
Role : Backend Developer
Department : Technology Team
Experience : 2 - 3 Years of working experience in Backend
Experience in a related position from Gaming Industry would be preferred
Location : South Delhi; 5 Day Working
Qualification : Bachelor’s degree in Technology
Major Skills : Java, NodeJs, Microservices, Data Structures, etc
Ideal Candidate Requirements :
- Experience in development of Java and NodeJs based applications.
- Experience in building microservices from scratch to production level.
- Strong experience in Core Java and MultiThreading
- Good Knowledge of Data Structures
- Worked on Oracle, REDIS and DYNOMITE
- Good Knowledge of Telecom Protocol SIP
Ideal Candidate Skills Requirements :-
- Distributed systems - Microservices - Algorithm design, System Design
- Performance Engineering, Scalability and Architecture
- Gaming Models, Matching and Allocation Algorithms
- Spring Boot, Hibernate, Java reactive, JPA
- Relational Databases - MSSQL,
- Design Patterns : MVC, Singleton, Adapter, Factory, Builder, Strategy
- Messaging Queues - Apache Kafka
- Cache - Redis
- Search - Elastic Search
- Java
- NoSQL - Mongo, Cassandra
- Jenkins, GIT, BitBucket, JIRA