
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

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Job Description:
• Drive end-to-end automation from GitHub/GitLab/BitBucket to Deployment,
Observability and Enabling the SRE activities
• Guide operations support (setup, configuration, management, troubleshooting) of
digital platforms and applications
• Solid understanding of DevSecOps Workflows that support CI, CS, CD, CM, CT.
• Deploy, configure, and manage SaaS and PaaS cloud platform and applications
• Provide Level 1 (OS, patching) and Level 2 (app server instance troubleshooting)
• DevOps programming: writing scripts, building operations/server instance/app/DB
monitoring tools Set up / manage continuous build and dev project management
environment: JenkinX/GitHub Actions/Tekton, Git, Jira Designing secure networks,
systems, and application architectures
• Collaborating with cross-functional teams to ensure secure product development
• Disaster recovery, network forensics analysis, and pen-testing solutions
• Planning, researching, and developing security policies, standards, and procedures
• Awareness training of the workforce on information security standards, policies, and
best practices
• Installation and use of firewalls, data encryption and other security products and
procedures
• Maturity in understanding compliance, policy and cloud governance and ability to
identify and execute automation.
• At Wesco, we discuss more about solutions than problems. We celebrate innovation
and creativity.

We are seeking a Production Support Engineer to join our team.
Responsibilites:
- Be the first line of defense for production and test environment issues.
- Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
- Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
- Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
- Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
- Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
- Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
- Keep up with info alerts, patching alerts, and delivery partners' activities.
- Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
- Manage and communicate about upcoming maintenance in the test environment on a daily basis.
- Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
- Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
- Submit Application Redirects tickets for planned maintenance after gaining approval from management.
- Participate in analysis and improvement of system performance.
- Host daily operational standup.
- Provide additional support to existing production support procedures and process improvements.
- Provide regular status reports to management on application status and other metrics.
- Collaborate with management to improve and customize reports related to production support.
- Plan and manage support for incident management tools and processes.
Requirements:
- Bachelor's Degree in computer science, engineering, or related field.
- AWS Cloud certification.
- 3+ years of relevant IT work experience with cloud experience.
- Knowledge of Java and microservice development and deployments.
- Understanding of the business processes behind applications.
- Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
- Strong oral and written communication skills, including process documentation.
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Proficiency in knowledge of computer systems, databases, and SharePoint.
- Knowledge of Splunk and AppDynamics.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
Position: Sr. Java Developer
Qualification: BE, B. Tech, MCA, M. Tech
Experience: 6+ Years
Skills:
Java 8+, Microservices, Spring Boot, Nosql, Kubernetes, AWS, REST
Job Role and Responsibilities:
- Bachelor’s degree in Computer Science or equivalent
- Min 6 years of development experience in Spring Boot & Microservices architecture
- Working experience with Java, Spring Boot, Hibernate, MySQL, Spring Data JPA, AWS, Spring Cloud, Maven, GitHub, Swagger, Eureka, Zuul etc.
- Strong understanding of API Security for Microservices (Spring Security, OAuth 2.0, JWT)
- Strong understanding of web development cycle and programming techniques and tools
- Ability to work independently or with group
- Strong understanding of modern development methodologies and best industry standards
- Experience working with APIs, RESTful APIs & Microservices
- Experience building highly scalable applications using Redis, Kafka, Akka, gRPC
- Mentor, Train 3-4 engineers
- AWS knowledge is a plus
- Strong knowledge on SQL and NoSQL Databases
- Should have worked on developing large scale products and services
- Knowledge on Agile processes is a must
- Able to work with multiple distributed teams
Required Skills:
- Experience in Node.js Frameworks
- Hands-on experience with MongoDB
- Strong proficiency with JavaScript, Socket IO, ExpressJS & SailsJS
- Experience working with third-party developer tools, including documentation, APIs, and SDKs
- Good Grasp of Asynchronous Programming and Its Workarounds
- Database Schema design for Business Processes
- Working Knowledge of JWT-based passport Authentication
- Can Write and Refactor Efficient Codes
- Experience in Implementing Data Protection
- Must have demonstrated the ability to deliver high-quality products on time
- Knowledge of GIT, SVN technology


We are looking for an experienced Full Stack PHP Developer for immediate hiring.Candidate must have at least 1 years of experience in working on PHP based projects with MySQL backend. The ideal candidate should have the drive and passion to thrive in a startup environment. Should be involved in all aspects of the development cycle of a project. Skills Required:
- Strong experience in PHP with deep understanding of Codeigniter framework
- Working experience with SQL, table design, and entity relationships.
- Familiarity with relational databases mySQL or MS SQL Server
- Deep knowledge of how the web works (Servers, Sockets, HTTP, Rest API).
- Up-to-date knowledge of modern HTML5, CSS3/4, Bootstrap.
- Developing APIs and RESTful services
- Version control systems like Git and GitHub ·
- Proficient in data structures and algorithms.
- Helping with the design and development of software
- Testing and debugging software to keep it optimized
- Writing clean code for the front and back end of the software
- Creating servers and databases for the back end of the software
- Ensuring cross-platform compatibility and optimization
- Testing and maintaining the responsive design of applications
- Working with graphic designers to design new features
Education: Bachelor's Degree in Computer Science or any equivalent experience Experience: Minimum 1 years of experience.
Job Type: Full-time
Staffing Account Manager Job Description
Due to a promotion in our team, we are hiring Staffing Account Manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Staffing Account Manager Responsibilities:
- Directly interacting with clients on Regular Basis
• Evaluating the Requirement
• Analyzing the prior requirement
• Sharing the Requirements to the team
• Reviewing all resume before sending to the Client.
• If needed need to go on a second call with the candidates.
• Sending aligned profiles to the client within 24 hrs from the requirement shared
• Following up on the feedback from the clients
• Follow up on the feedback on the interviewed consultants
• Rate card Negotiation
• Maintaining client relationship by regularly attending client meetings and conference calls
Reports includes – Profiles Submission Tracker . Weekly, Monthly Requirement , Interview Tracker, Joiner Tracker , Contract Extension Tracker & Billing Tracker.
Team Management
• Supervising & mentoring Recruiters and a lead as per the company policies & procedures.
• Helping the team in understanding the Requirements
• Guiding team and helping source right profiles through multiple sources
• Getting the aligned profiles from the team
• Motivating the Team, Guiding the team & helping them achieve their own target.
• Providing Training to the team on skill area
• Building a good and Positive Team
• Evaluating the resumes before processing to the client
• Extracting the work from the team without pressurizing
• Responsible for team targets that includes Daily,Weekly & Monthly Targets with respect to submittals,interiews and placements.
• Maintain Discipline and direction of team members. Also approve leaves, weekend coverage for team member
Graphic Design Intern
DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.
- Create and design various materials for socials
- Select colors, fonts, images, and layouts
- Ensure projects are completed in a timely manner with a quality product
- Advise best practices and optimizations throughout design projects.
- Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company
- Work with a wide range of media and graphic design software
- Hands on knowledge in Canva, Illustrator, Photoshop. Adobe after effects would be an added advantage.
- Should have good idea about the colour theory


Role- Php Developer
Location- Mumbai
Experience- 2 to 4 yrs
Mandatory skills - Php , codeigniter.
Job Description
REQUIREMENTS:
Primary Skills -
- PHP Version 7.1.33 or higher
- Codeigniter 3 or higher (PHP MVC Framework)
- MS SQL Server 2005 (DB)
- Apache 2.4.6 or higher (Web Server)Ubuntu 18.04 or higher / Red Hat Linux / Similar (Operating System on machines).
Good to Have:
The knowledge of any of the following Content Management Systems:
- Magento
- Wordpress
- Prestashop
- Drupal
- Opencar

from the office.
Experience Required - 2 years to 6 years
Location -A-45 Atrium of Quark city Mohali
Requirements :
We are looking for a Full-stack Node.js, React js.
- 2+ years of experience with ReactJS
- 2+ years of experience with NodeJS
- MongoDB Knowledge
-Skills : Node.js, React js HTML, CSS,javascript.
-Should have experience in working on Linux (Ubuntu) Environment and basic Linux
commands.
-You will also be responsible for integrating the front-end elements into the application.
- availability to start the work and join immediately
- good communication skill and have knowledge of Slack/Trello/GitHub/Bitbucket

