
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

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About Nirmitee.io
Nirmitee.io is a fast-growing product engineering and IT services company building world-class products across healthcare and fintech. We believe in engineering excellence, innovation, and long-term impact. As a Tech Lead, you’ll be at the core of this journey — driving execution, building scalable systems, and mentoring a strong team.
- What You’ll DoLead by Example:
Be a hands-on contributor — writing clean, scalable, and production-grade code.
Review pull requests, set coding standards, and push for technical excellence.
- Own Delivery:
Take end-to-end ownership of sprints, architecture, code quality, and deployment.
Collaborate with PMs and founders to scope, plan, and execute product features.
- Build & Scale Teams:
Mentor and coach engineers to grow technically and professionally.
Foster a culture of accountability, transparency, and continuous improvement.
- Drive Process & Best Practices:
Implement strong CI/CD pipelines, testing strategies, and release processes.
Ensure predictable and high-quality delivery across multiple projects.
- Architect & Innovate:
Make key technical decisions, evaluate new technologies, and design system architecture for scale and performance.
Help shape the engineering roadmap with future-proof solutions.
- What We’re Looking For10+ years of experience in software development with at least 2 years in a lead/mentorship role.
- Strong hands-on expertise in MERN Stack or Python/Django/Flask, or GoLang/Java/Rust.
- Experience with AWS / Azure / GCP, containerization (Docker/Kubernetes), and CI/CD pipelines.
- Deep understanding of system design, architecture patterns, and performance optimization.
- Proven track record of shipping products in fast-paced environments.
- Strong communication, leadership, and ownership mindset.
- Believes in delivering what is committed, has a show-up attitude
- Nice to HaveExposure to healthcare or fintech domains.
- Experience in building scalable SaaS platforms or open-source contributions.
- Knowledge of security, compliance, and observability best practices.
- Why Nirmitee.ioWork directly with the founding team and shape product direction.
- Flat hierarchy — your ideas will matter.
- Ownership, speed, and impact.
- Opportunity to build something historical.
The Impact you will create on the Job
Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)
Software Solution Engineer – UI Development
(1-3 yrs of experience)
• 1-3 years of software development experience in Web Development.
• Willing to learn new technologies and frameworks.
• Demonstrable knowledge of web technologies including HTML, CSS, JavaScript,
AJAX,Bootstrap,React JS, jQuery etc.
• Self-starter with strong self-management skills.
• Ability to organize and manage multiple priorities. Basic knowledge of programming
languages.
• A team player with high level of dedication.
• Work closely with Project Managers and other members of the Development Team to both develop
detailed specification documents with clear project deliverables and timelines, and to ensure
timely completion of deliverables.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites.
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations
to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to
emerging technologies or applications and the opportunities to integrate them into operations
and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice.
Develop innovative, reusable Web-based tools for activism and community building.
What you will do:
- Customer Oriented: Being obsessed with providing the highest quality product and experience to the customer.
- A Go-Getter: Being a highly driven individual who goes that extra mile to deliver an outstanding product to the business team.
- Analytical and a Problem Solver: Understanding the needs and requirements and accordingly conceptualizing and designing solutions for the problems.
- Data Driven: Maintaining a track record of data driven decision making
- Adaptable: Demonstrating the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
- A Technology Geek: Being fanatical about technology and always on the look-out for newer and better ways of building solutions
- A Team Builder: Being a thoughtful interviewer/ mentor who constantly raises the bar for excellence. Mentoring and coaching tech talent to become tomorrow’s leaders, ensuring each new hire be significantly better than the team to raise the collective bar.
- A Visionary: Complementing product and design leadership with finding the right solution to the problems company is trying to solve for tomorrow.
- Entrepreneurial Mindset: Aligning our cross-functional teams to design and develop products aligned with our ambitions and strategy.
What you need to have:
- Good to have Bachelors/ Masters in Computer Science or a related field from IITs/ NITs/ BITS Pilani or other premium institutes
- 7 + years of overall experience with 2 to 5 years of people management experience as an Engineering / Software Development Manager
- Experience with managing people and projects is a must
- Expertise in J2EE server technologies
- Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc.
- Experience with high performance websites catering to high daily traffic is a plus
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Some of the technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes
What you’ll do:
• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
What you’ll need:
• Proven experience as a Full Stack Developer or similar role
• Experience as a node.js developer
• Experience as a React Native Developer
• Experience in handling build systems, deployments, and cloud systems
• Experience developing desktop and mobile applications
• Knowledge of multiple front-end languages and libraries (e.g. JavaScript, XML, jQuery)
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WORK FROM HOME / 1 year Contract Role |
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Designing a modern highly responsive web-based user interface with the latest user-facing features ·
·Building reusable components and front-end libraries ·
Translating wireframe and design into high-quality code ·
As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive ·
· Maintain code and write automated tests to ensure the product is of the highest quality ·
· Optimizing components for maximum performance across a vast array of web-capable devices and browsers ·
· Leverage assets and resources provided by the client into applications ·
· Write and optimize code in a well-documented and clean way alongside its benchmarking products
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REQUIREMENTS:
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We are looking for experienced React JS developers who are proficient with JavaScript and TypeScript.
The primary focus of the selected candidates would be on developing user interface components implementing and executing them following well-known React.js workflows (such as Next and redux). Enduring these components, the overall application should be robust and easy to manage.
You should be a team player with commitments to achieve perfection by every stage of development that includes collaborative problem solving, sophisticated design, and quality products |
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TECHNICAL SKILLS:
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·Proficiency in JavaScript and TypeScript including DOM manipulation
· Knowledge of functional and object-oriented programming in JS/TS · Experience with HTML, CSS, ECMAScript (ES6), Restful APIs (application programming interfaces)
Experience with common front-end development tools such as babel, Webpack, NPM, Yarn, etc. ·
Knowledge of modern authorization mechanisms, such as JSON Web Tokens · Knowledge of other frameworks such as Gatsby JS, Angular, Vue, etc. is a plus · Knowledge of Code versioning tools such as Git, SVN, etc. ·
Understanding of automated testing tools like Jest, Mocha, etc.
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We are looking for someone having 4-7 years of experience in Android development with good work experience in writing & debugging Android applications, experience in OOPs fundamentals, Java, Kotlin, SQLite, MySQL database management system.
Responsibilities
- Be involved in all aspects of development: playing a critical role in design, planning, development and deployment and help develop best practices for future development.
- Fast prototyping of proof-of concept features/applications based on a brief.
- Develop and maintain new features in Mobile Application development.
- Own the delivery of an entire piece of a system or application.
- Use technical knowledge and creative thinking to provide the most innovative solutions.
- Optimize the performance of the apps and keeping up to date with the latest industry trends in mobile technologies.
Technical Skills
- Comprehensive understanding of Android application architecture, Activities, Services, Intents, Content.
- Strong Kotlin development experience
- Strong OO design and programming skills in Java (J2EE/ J2ME)
- Familiar with the Android SDK and Studio.
- Experience in web service integration (SOAP, REST, JSON, XML) is desired.
- Architecture: MVP, MVC.
Non-Technical Skills
- Must have excellent oral and written communication skills
- Must be dedicated to delivering high-quality work and adhering to timelines
- Must be a good team player, good learner and a self-starter
- Must have the ability to work independently
- Must have good analytical and problem-solving skills
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.








