
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

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Required Skills and Qualifications
· Development experience of 6+ years in Reactjs and Nextjs (preferred)
· Proven expertise in Leading, architecting and organizing large-scale Nextjs projects.
· Hands-on experience with project deployment and cloud platform as AWS (preferred)
· Strong proficiency in JavaScript (ES6+), TypeScript, MaterialUI and CSS Frameworks
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· Solid understanding of SSR, SSG, and SEO best practices
· Excellent problem-solving, communication, and teamwork skills
· Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
Nice to Have
· Experience with CSS frameworks (Tailwind, Bootstrap, Sass)
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Position Title: Senior Software Developer
Freestone Infotech is a global IT solutions company providing innovative best-in-class turnkey solutions toenterprises worldwide. http://freestoneinfotech.com/
Experience: 5+ yrs
Core Experience:
• Experience in Core Java, J2EE, Spring/Spring Boot, Hibernate, Spring REST, Linux, JUnit, Maven, Design Patterns.
• Sound knowledge of RDBMS like MySQL/Postgres, including schema design.
• Proficient in general programming, logic, problem solving, data structures & algorithms
• Exposure to Linux environment.
Secondary Skills:
• Agile / Scrum Development Experience preferred.
• Comfortable working with a microservices architecture and familiarly with NoSql solutions.
• Experience in Test Driven Development. • Good analytical, grasping and problem-solving skills.
• Excellent written and verbal communication skills.
• Hands-on skills in configuration of popular build tools, like Maven and Gradle
• Good knowledge of testing frameworks such as JUnit.
• Good knowledge of coding standards, source code organization and packaging/deploying.
• Good knowledge of current and emerging technologies and trends.
Job Responsibilities:
• Design, Development and Delivery of Java based enterprise-grade applications.
• Ensure best practices, quality and consistency within various design and development phases.
• Develop, test, implement and maintain application software working with established processes.
Education and Experience: • Bachelor’s / master’s degree in computer science or information technology or related field.
- Willing to relocated Bangalore
- 4+ years of relevant, hands-on Product Management experience at the leading
- Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS.
- 2+ years of Development/QA/Testing/Test Automation experience is a must.
- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must
Job Role and Responsibilities :
What you will be doing :
- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs
- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams
- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly
- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas
- Conceptualize and create educational product and solution content for a variety of platforms
- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time
- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements
- Have strong solution skills in translating customer needs to product functionalities.
- Work with the leadership team in planning the product roadmap
- Convert ideas to prototypes and demonstrate them to the key partners
- Represent the company in product or domain-specific conferences and event
What we are looking for :
- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS
- 2+ years of Development/QA/Testing/Test Automation experience is a must
- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must
- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts
- Excellent strategic thinking and prioritization skills.
- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals
- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation
- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive
- Experience with SCRUM/Agile development process
- Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends
Develop UI screens ( Developers must ) using Teamcenter SOA in Active Workspace. |
Having insightful knowledge of Teamcenter, Active Workspace, ITK
Develop web apps with Angular JS, HTML, CSS
- Should have experience in Teamcenter Unified Solution development
- Should have experience in Teamcenter Active Workspace Customization
- Should have experience with Siemens Web Framework based on UI Pattern Library.
- Should have experience with BMIDE Configuration.
- Should have experience in the development of Angular JS-based AWC Clients.
Having Expertise on the Manufacturing Vertical.
- Tools:
Teamcenter BMIDE, Eclipse, Active Workspace
- Application Technologies and frameworks :
GWT/GWTP, Angular JS, HTML, CSS, SQL, XML, Oracle, SQL query
We’re currently looking for rockstar developers to help us build a next-gen social audio community engagement platform. Avalon is hiring for both backend & frontend engineering roles. Our tech stack is majorly Ruby on Rails & React Native.
If you were looking for a rocket ship, this is it!
As a senior front-end developer, our primary requirement is that you are proficient in React Native.
Apart from that the job entails:
- Building new features (while squashing bugs) for our growing mobile app to extend device support especially across the Android ecosystem
- Architect elegant and maintainable code with support from the team
- Collaborate with design, data, and other teams to build beautiful interfaces that look great and run smoothly
- Guide and improve the technical direction of mobile, bolstering the technical foundational, improving performance, and re-architecting.
- Create Email, SMS & push campaigns to increase conversions rates & repeat purchases
- creating user journeys using marketing automation tool (web engage) to increase retention rates (purchases from returning users)
- A/B testing the campaigns to increase CTRs, open rates & conversions from the campaigns
Requirement
- Should have exposure of working on D2C (Direct to Consumer)/B2C (Business to Consumer) brands E-commerce websites
Skill required
- Expertise in creating email & SMS campaigns
- Analytical mindset
- Prior experience with web engage is an added advantage
- Candidates working for B2C or D2C background is mandatory.
- Expertise in retention and retargeting campaigns is an added value.
- Candidates who can join immediately or max 15 days can apply
Client Acquisition - BDM role.
Job Description.
- Will be involved in Client Acquisition.
- Needs to do cold calls and generate leads.
- Identify the potential prospects and work accordingly by prioritising the tasks.
- Responsible for sales target.
-Build Client relationship professionally and have a good rapport.
- Will have to bring in New clients who have Recruitment and Staffing Requirements to THB.
- Should have the ability to contact & speak to the HR Heads of Organizations and give them an introduction about THB.
- Should convince Clients to give their requirements on a regular basis & maintain a good rapport with the client.
- Should ideally interact with the HR Heads (Director, VP, HR Head, Talent Acquisition Head, Recruitment Head, Managers etc) in these organizations
- Excellent Communication & Convincing ability required.
- If needed promoting and selling THB concepts and Software Products.
- 75% field work(Cold calls, Meetings demos etc) and 25% office works(Follow-ups, proposals closures etc)

