
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

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Job description:
About Us
AtDrive Infotech is a forward-thinking IT company delivering innovative, scalable, and intelligent web solutions using modern technologies. We focus on building high-performance applications and integrating AI-driven capabilities to enhance user experience and business efficiency.
We are looking for an experienced Angular/Node.js Team Lead who can drive technical excellence, lead development teams, and ensure successful delivery of scalable applications.
Key Responsibilities
- Lead the design, development, and deployment of scalable web applications using Angular and Node.js.
- Provide technical leadership and mentor developers to maintain coding standards and best practices.
- Manage the end-to-end development lifecycle, including requirement analysis, development, testing, deployment, and maintenance.
- Assign tasks, track progress, and ensure timely delivery of project milestones.
- Design and maintain RESTful APIs and backend services.
- Review code, identify technical risks, and optimize system performance.
- Collaborate with clients and stakeholders to translate business requirements into technical solutions.
- Participate in Agile/Scrum ceremonies such as sprint planning, reviews, and stand-ups.
- Drive the implementation of AI-powered features and integrations where applicable.
- Ensure quality through testing, debugging, and performance optimization.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of total experience in web development.
- Minimum 1 year of experience leading or coordinating development teams.
Required Technical Skills
- Strong expertise in Angular for enterprise-level frontend development.
- Proficiency in Node.js for scalable backend development.
- Advanced knowledge of MySQL database design and optimization.
- Strong experience in REST API development and third-party integrations.
- Hands-on experience with:
- JavaScript
- HTML5
- CSS3
- Bootstrap
- jQuery
- Experience working with MVC architecture.
- Familiarity with AJAX and JSON/XML.
- Strong knowledge of Git/version control systems.
AI Skills (Required)
- Understanding of AI concepts and their application in web development.
- Experience integrating AI-powered APIs (e.g., chatbots, automation tools).
- Basic understanding of AI workflows and automation tools is preferred.
Leadership & Collaboration Skills
- Experience leading small teams (2–5 developers).
- Ability to mentor team members and support technical growth.
- Strong task management and delivery tracking skills.
- Experience working in Agile/Scrum environments.
- Ability to manage multiple priorities and deadlines effectively.
Client Communication Skills
- Strong written and verbal communication skills in English.
- Ability to gather requirements and communicate project updates to clients.
- Ability to explain technical concepts clearly to non-technical stakeholders.
Personal Attributes
- Strong leadership and problem-solving skills.
- Self-motivated and proactive mindset.
- Ability to work in a fast-paced environment.
- Strong sense of ownership and accountability.
- Ability to multitask while maintaining quality standards.
Evaluation Criteria
Candidates will be evaluated based on:
- Angular Development & Architecture Skills
- Node.js Backend Development Expertise
- MySQL Database Skills
- API Development Capability
- AI Integration Knowledge
- Team Leadership Experience
- Communication & Problem-Solving Ability
Why Join Us?
Join AtDrive Infotech and work on innovative projects that leverage modern web technologies and AI integration. We provide opportunities to lead teams, solve complex challenges, and contribute to impactful digital solutions.
Schedule
- Day shift
- Monday to Friday (Mon-Sat during Probation)
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Work from home
Work Location: Remote
Required Skills: Program Management, Collaboration and Coordination, Analytical and Problem-Solving skills, Excellent cross-functional leadership experience, Strategic Planning & Execution, Leadership & Stakeholder Management
Criteria:
● Experience in Program Management / Strategic Planning / Demand Planning.
● Must be from Tier-1 academic background (IIT, NIT, NSU preferred).
● Need candidate from Ecommerce and Startup only.
● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.
● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.
● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.
● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.
● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.
● Candidate having Founder's Office Experience will be an added advantage.
● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.
Description
About the Role
As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.
You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.
Key Responsibilities
- Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
- Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
- Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
- Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
- Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
- Identify new business improvement opportunities and co-create strategies with leadership.
- Track key performance metrics, identify trends, and drive course-correction using real data.
- Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
- Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.
What We Are Looking For
- Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
- 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
- Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
- A structured problem-solver who can simplify complex challenges into scalable solutions.
- Exceptional stakeholder management and cross-functional collaboration skills.
- Solid understanding of forecasting processes, planning tools, and operational levers.
- Ability to thrive in fast-paced, ambiguous startup environments.
What We Offer
- Opportunity to shape how we scale and operate at the next level.
- A chance to be at the forefront of driving change in a fast-growing startup.
- A collaborative, dynamic work environment.
- Competitive compensation and benefits.
- Proficiency in Unity3D and C# programming language.
- Strong understanding of unity 3d and 2d principles and best practices.
- Familiarity with version control systems such as Git.
- Excellent problem-solving and communication skills.
- Ability to work effectively in a collaborative team environment.
- Familiarity with VR/XR/AR hardware and platforms, including Oculus, HTC Vive, HoloLens, and ARKit/ARCore.
- Excellent problem-solving skills and ability to adapt to evolving technologies and project requirements.
· Skilled in English verbal and oral communication.
· Strong experience in hiring OPT/CPT candidates from universities, networks, Social Networking sites, and other sources.
· Should be capable of bringing consultants on Payroll.
· Maintaining an active database of OPT candidates.
· Should have some understanding about the latest IT skills in the market.
Designation (internal nomenclature) CIC (Certified Internet Consultant)
Base Location Chennai
Start Date Immediate
Role and Responsibilities:
• Making cold calls in the given territory
• Creating a pipeline of potential clients
• Making client presentation and handling the complete sales cycle.
• Upselling/ cross selling to the existing customers.
Required Experience, Qualification and Skills:
• Fresher or experienced (1 – 3 years of relevant work experience)
• Pursuing degree, graduate or postgraduate
• Personable, attentive, self-motivated, and driven by targets.
• Good communication skills – including both verbal and written.
• The ability to influence and negotiate with others.
• Customer centric approach to go extra mile to keep up the user experience
• Good interpersonal skills and communication skills in English and Tamil
Other Requirements:
• Candidates with or without bike both can apply.
• 06 days’ work week.
CTC Details
• Freshers – maximum up to 3 Lakh pa (Full time)
• Experienced – Basis last drawn CTC
At PivotRoots we follow a user centred and value driven design thinking process. As a UX designer,
- You should be able to understand product specifications and know how to convert business requirements into user journeys and wireframes.
- Able to create personas through user research and data.
- Adept in developing wireframes and prototypes around customer needs.
- Use various UX processes to fefine the right interaction model and evaluate its success
- Work with UI designers to implement attractive designs
- Communicate design ideas and prototypes to developers
- Keep abreast of competitor products and industry trends
This is a pure UX role and does not require any prior experience in visuals and graphics.
What would you be responsible for in this role?
Responsibilities
-
- Tracking and optimizing ad campaigns through Google, Facebook Ad Manager, TikTok and other ad networks aiming to maximize revenues for the wide portfolio of games of the company;
-
- Prospecting and integrating new potential Ad Networks through open bidding by Google, Header Bidding and Tag-based;
-
- Implementation, monitoring and optimization of in-game advertising features;
-
- Responsible for technical troubleshooting (Ad networks integration, API Reporting);
-
- Forecasting major ad monetization KPI's (Ad Revenue, eCPM, ARPDAU, etc);
-
- Plan, execute, and analyze user acquisition campaigns across performance UA channels;
-
- Managing existing relationships with Ad network partners;
-
- Lead negotiations with new relevant Ad partners and accompany adding new Ad
networks into our in-game ads system;
-
- Collaborate closely with stakeholders including Data Analysts, Product, Developers
teams;
-
- Testing and evaluation of new in-game ad formats (rewarded video, interstitials, offer
wall, native, banners);
-
- Deriving holistic vision for the long-term usage of in-game advertising in our games;
-
- Self-reliant creation of management reports and performance comparisons;
-
- Own and drive our mobile marketing funnel optimization efforts;
-
- Setup our app store optimization strategy to optimize app store conversion rates;
-
- Optimize the performance of our app store creative assets with quantitative testing;
-
- Steer and execute the metadata optimization;
-
- Monitor and report relevant funnel and conversion KPIs using in-house tracking
technologies and tools;
-
- Collaborate with the game teams to coordinate around upcoming game releases and
update launches;
-
- Ability to work with MS Office products (such as Word, Excel, PowerPoint);
-
- Awareness of social media tools (such as the ones of YouTube, Twitch, Facebook,
Twitter, TikTok and Instagram);
-
- Excellent command of English, other language skills would be a plus;
-
- Excellent problem solving ability, attention to detail;
-
- Proactive and self-motivated with a positive attitude.
Role and Responsibilities:
As a Software Developer, you will be primarily involved in developing new features & fixing the bugs for our apps built to work with the Atlassian products. You will work closely with the product team to understand customer needs & co-ordinate with QA/Release management teams for maintaining quality of delivery.
Must have KSA (Knowledge Skills Abilities):
Hands on experience in JAVA
Spring MVC framework
CSS / HTML / Java Script
Should have knowledge of databases and must have used any of Postgres / SQL server/ My SQL/ Oracle
Additional KSA for advantage:
Knowledge or hands on experience of ReactJS
Knowledge of bug tracking tool Jira
Experience in web services development
Responsibilities:
Writing and implementing efficient code
Unit test driven development
Should be able to interpret requirements and suggest solutions to implement them
Must be able to break big stories in to smaller tasks and estimate
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.
Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus









