Technical Support

About the Role

SwitchKart is on a mission to make technology more accessible and more sustainable — we're in the business of recommerce, giving old smartphones a second life, cutting down e-waste, and extending the lifecycle of every device we touch.

We're looking for a Junior Full Stack Developer who's eager to learn, build, and grow with us. You'll work closely with senior engineers on real features across our procurement app, retailer app, pricing engines, and warranty systems, gaining hands-on experience across a diverse product ecosystem.

What You'll Do

• Build Features: Work on both frontend and backend tasks across our suite of products, under guidance from senior engineers.

• Write Clean Code: Contribute well-tested, maintainable code to our React and Node.js codebases.

• Build AI-First: Get hands-on with building features that use AI at the core — not bolted on. You'll learn to think about where AI can automate, assist, or enhance what you're building.

• Learn the Stack: Get hands-on with our databases, APIs, and deployment processes across multiple applications.

• Collaborate: Participate in code reviews, stand-ups, and sprint planning.

• Debug and Fix: Troubleshoot issues across the stack and ship fixes.

• Adapt and Grow: Adapt quickly and positively in a fast-changing environment with tight timelines, and stay open to learning new tools and technologies as our stack evolves

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What We're Looking For

Must Have

• 2+ years of full stack development experience

• Working knowledge of React and Node.js

• Basic understanding of relational databases (PostgreSQL/MySQL)

• Eagerness to learn and grow quickly

• Strong fundamentals in data structures and problem-solving

Good to Have

• Personal projects or open-source contributions

• Exposure to REST APIs

• Familiarity with Git and collaborative workflows

• Exposure to cloud platforms (AWS/GCP)

Why SwitchKart

• Hands-on learning with real ownership from day one.

• Access to the latest AI coding agents and tools — we invest in keeping our engineers on the cutting edge.

• Work closely with senior engineers who'll help you grow.

• Be part of a genuinely differentiated business with real impact.

• Fast-moving team where you'll learn quickly and see your work ship.

Job Title:

Emergency Care Technologist / Accident & Emergency Care Technologist

Institution:

KGiSL Educational Institutions.

Department:

Allied Health Sciences / Emergency & Trauma Care Services

Job Summary:

We are seeking a skilled and dedicated Emergency Care Technologist to provide immediate and critical care support in emergency and trauma situations. The candidate will assist emergency physicians and healthcare teams in the rapid assessment, stabilization, and management of patients with acute illnesses or injuries. The role includes participation in academic and clinical training activities (if applicable) while ensuring adherence to institutional protocols and emergency care standards.

Minimum Qualification:

• B.Sc. Accident & Emergency Care Technology / B.Sc. Emergency Care Technology
• Minimum 2 years of relevant experience in emergency/trauma care settings
• Valid registration (if applicable as per regulatory norms)
• Certification in BLS / ACLS (preferred)

Key Responsibilities:

• Provide immediate care and stabilization to patients in emergency and trauma situations.
• Assist emergency physicians in clinical assessment, triage, and treatment procedures.
• Perform basic and advanced life support procedures under supervision.
• Assist in airway management, CPR, trauma care, and emergency interventions.
• Monitor vital signs and maintain accurate patient documentation.
• Prepare and maintain emergency equipment and crash carts.
• Coordinate with multidisciplinary healthcare teams for effective patient management.
• Ensure strict adherence to infection control and safety protocols.
• Assist in disaster management drills and emergency preparedness programs.
• Participate in academic demonstrations, simulations, and student training (if required).

Required Skills:

• Strong knowledge of emergency and trauma care protocols.
• Ability to work efficiently in high-pressure environments.
• Quick decision-making and critical thinking skills.
• Good communication and teamwork abilities.
• Proficiency in basic computer applications and electronic medical records.
• Physical and mental stamina to handle emergency situations.

Preferred Attributes:

• Experience in a multi-specialty hospital or Level I/II trauma center.
• Certification in ACLS, PALS, or trauma life support courses.
• Ability to remain calm and composed during emergencies.
• Commitment to continuous professional development and skill enhancement

AWS & Cloud Computing

We are looking for a passionate and motivated AWS & Cloud Computing Professional to join our team. The ideal candidate should have a strong understanding of cloud computing concepts and AWS services, with the ability to deploy, manage, and maintain cloud-based solutions.

Key Responsibilities:

• Design, deploy, and manage cloud infrastructure using AWS services.
• Monitor and maintain cloud environments to ensure performance and availability.
• Configure and manage AWS services such as EC2, S3, RDS, VPC, and IAM.
• Implement cloud security best practices and access controls.
• Troubleshoot and resolve cloud infrastructure issues.
• Collaborate with development and operations teams to support cloud-based applications.
• Assist in automating deployment and infrastructure management processes.
• Stay updated with the latest AWS technologies and industry trends.

Required Skills:

• Knowledge of AWS services and cloud computing concepts.
• Understanding of Linux, networking, and system administration.
• Familiarity with scripting languages such as Python or Shell.
• Basic knowledge of Docker, Kubernetes, or DevOps tools is an added advantage.
• Strong problem-solving and communication skills.

• 4-8 years Asp.net web API
  ● Asp.net core 1
  ● Asp.net core 2
  ● Asp.net core 2.1

Preferred Skills:-

• Micro-services with C#
• Having worked in a product development environment is desirable.
• Having worked in the finance and banking domain is desirable.
• Docker and Linux knowledge is desirable

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

• Develop Websites in React JS

• Use the best architecture suited for the project
• Familiar with state management
• Integrate API & SDKs
• Covert design to code
• Knowledge of typescript is a plus
• Write clean, structured code
• Should have good experience in Redux / Next

Required experience candidates who is currently working in life insurance companies or health insurance

CTC would be as per the profile

Minimum CTC 2.50 lac to 8 lac

• Develop and execute end to end projects and programs central to building a fast-paced high growth startup.
• You'll report to our founders and work closely with members of the leadership team.
• Should have exp. in working and collaborating with colleges/universities PAN Indian and Internationally
• If you are looking to build a career working with multiple teams and stakeholders by driving things centrally, then we should talk.
• We are hiring for multiple positions. An ideal candidate should have 3-6 years of experience. Preferred candidate should have experience in consulting + startup.

• Act as a central POC to design, drive and execute projects from the Founder's office.
• Take complete ownership of assigned projects - which have a direct impact and coordinate end to end.
• Maintain key internal and external stakeholder relationships. Own strategic relationship with external stakeholders including investors
• Identify gaps and roadblocks that functions/teams are struggling with and troubleshoot them.
• Build systems and processes to run a smooth engine across multiple functions/teams.
• Define the key metrics (KRAs and KPIs) of different functions and make sure they are being completed as per the set targets.
• Plan out an approach/analysis strategy (data + qualitative) to infer underlying trends/actions specific to a program.
• Build high-quality reports and deducing insights from the same.
• Ability to work with cross-functional teams and resolve escalations.
• Review all the student feedback received from various sources.
• Market research competitor analysis to identify threats and opportunities.
• Analyze consumer behavior and determine student personas.
• Identify opportunities to reach new market segments and expand market share.
• Monitor competition (acquisitions, pricing changes, and new products and features.
• Understanding the student behaviour and gathering insights to suggest improvements in the product/programs.

• 3-6 years in a business or executive management/consulting roles, organizing and directing multiple teams and departments.
• Must have worked in a fast-paced growing technology startup and consulting experience
• Should have exp. in working and collaborating with colleges /universities
• Ability to share and seek feedback across functions
• Well versant with people/talent challenges and ability to manage the same in a high growth- stage startup.
• Extraordinary communication skills - written and verbal
• Extremely versatile, dedicated to efficient productivity with experience in planning and leading strategic initiatives

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).

• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Keeping yourself updated on company products to effectively manage customer queries

Desired Candidate Profile

• Graduates/ MBA or equivalent
• 6 months to 3.5yrs of experience working in customer support roles
• Excellent verbal & written communication skills
• Willing to take ownership and grow
• Empathetic, organized, problem solver
• Active listener with the ability to stay calm when customer is stressed
• Open to work in shifts (rotational day and night shifts)