
Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

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Job description
Role: Senior Content Editor
Job Type: Full-time
Exp: 4- 6yrs
Location: Ambattur, Chennai
Requirements:
Roles and responsibilities:
- Review and edit articles for grammar, spelling, punctuation, and style.
- Ensure clarity, coherence, and consistency in writing.
- Conduct meticulous final checks to catch any errors, inaccuracies, or formatting issues.
- Collaborate with writers to address feedback and make necessary revisions.
- Uphold and enforce high editorial standards to maintain the publication's credibility.
- Verify the accuracy of information, perform fact-checking, and address any discrepancies.
- Execute the final approval process for articles before publication.
- Utilize content management systems (CMS) to publish and schedule articles and multimedia content.
- Manage tight deadlines and prioritize tasks effectively to meet publishing schedules.
- Stay on top of industry trends, developments, and best practices in the crypto and blockchain space.
- Contribute insights to discussions on improving editorial processes and content quality.
Qualifications:
- Bachelor's degree in Journalism, English, Communications, or a related field.
- Proven experience as an editor in a digital media environment.
- Exceptional command of the English language, with strong writing and editing skills.
- Familiarity with the crypto and blockchain industry is a plus.
- Proficiency in using content management systems (CMS).
Let’s get started on building your path to success!
Key Responsibilities:
- Identify and understand customer technical requirements and recommend suitable products or solutions.
- Deliver product presentations, technical demonstrations, and training to clients.
- Collaborate with the sales team to develop proposals, quotations, and contracts.
- Provide pre-sales technical assistance and post-sales support services.
- Support marketing efforts by attending trade shows, conferences, and other industry events.
- Liaise with product development and engineering teams to relay customer feedback and improve offerings.
- Maintain a strong understanding of industry trends and competitive landscape.
- Manage and grow assigned customer accounts.
The Senior Manager - Demand Generation - will report to the CEO and will be responsible for generating an agreed number of qualified leads via outbound prospecting. To achieve this, the individual will build and lead a team of business development Associates who will reach out to customers via LinkedIn In-mails, Emails, Cold Calling, and WhatsApp messages.
Key Responsibility Areas (KRAs)
1. Commit a certain number of qualified leads to the management on a monthly, quarterly and annual basis.
2. Build and lead a team of Business Development Associates to drive the committed number.
What do we look for?
1. A minimum of 5 years of experience in B2B lead generation via outbound.
2. Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
3. Bonus if you have two or more years of B2B sales experience.
4. Should have hired and led a team of at least 5 people.
5. Should have had at least 3 years of experience working in a B2B SaaS company.
6. Should have taken up Lead Generation goals/targets in the past.
7. Should have reported to a Founder/CXO in the past.
8. Should have worked at a fast-growing startup for at least 2 years.
- Minimum of 5 years of experience in B2B Lead Generation via outbound.
- Bonus if you carry 2 or more years of B2B Sales experience.
- Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
- Should have hired and led a team of at least 5 people.
- Should have had at least 3 years of experience working in a B2B SaaS company.
- Should have taken up Lead Generation goals/targets in the past.
- Should have reported to a Founder/CXO in the past.
- Should have worked at a fast-growing startup for at least 2 years.
Job Title: Marketing Head
Job Summary: We are seeking an experienced and innovative Marketing Head to lead our marketing efforts. The ideal candidate will have a strong background in ecommerce marketing and will be responsible for developing and implementing strategies to enhance our brand presence, drive traffic, and increase sales.
Key Responsibilities:
- Develop and execute comprehensive marketing strategies to achieve business objectives.
- Oversee all marketing initiatives, including digital marketing, social media, email campaigns, and content marketing.
- Collaborate with cross-functional teams to create and implement marketing campaigns.
- Analyze market trends and customer insights to identify growth opportunities.
- Manage and optimize marketing budgets to maximize ROI.
- Monitor and report on the effectiveness of marketing campaigns.
- Lead and mentor the marketing team to achieve targets and foster professional growth.
- Build and maintain relationships with external partners, such as agencies and vendors.
- Ensure brand consistency across all marketing channels.
- Focus on increasing sales ROI through various marketing channels and aim to boost the number of sales.
Requirements:
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience as a Marketing Head or similar role in the ecommerce industry.
- Strong understanding of digital marketing channels and tools.
- Excellent analytical and decision-making skills.
- Ability to think strategically and creatively.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Experience with data-driven marketing and analytics.
- Knowledge of the latest marketing trends and best practices.
- Experience in a fast-paced, high-growth environment.
Industry Preference: Ecommerce Client: Uplers Office: JP Nagar, Bangalore

Roles and responsibilities:-
Risurge is looking for an experienced and motivated Senior Full Stack professional to be an integral part of its Apps team. The Apps team is an essential part of the Technology team at Risurge and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Risurge platform.
You will need to have hands-on experience in the latest technologies and skills like ReactJS, NodeJS, ExpressJS, PostgreSQL, Webpack, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.
What we are looking for:
-Strong coding and design skills
- Good command over Data Structures & Algorithms
- The ability to produce bug-free and production grade code
- Skills we consider: React.JS, D3.Js, Node.js, Express.JS, webpack. Bootstrap, Material UI, PostgreSQL, Redis, ELK, Ansible, AWS, Docker
Key Deliverables:-
- Develop very high sense of ownership, the zeal to build scalable applications
- Develop a deep understanding of the start-up ecosystem
- Work with a performance oriented team driven by ownership and open to experiments
- Build customer facing technology product for global customers
- Design and develop end to end applications with very high quality
What we have to offer:-
- Work with a performance oriented team driven by ownership and open to experiments.
- Learn to design systems for high accuracy, efficiency and scalability.
- No strict deadlines, focus on delivering quality work.
- Meritocracy driven, candid culture. No politics.
- Very high visibility regarding which startups and markets are exciting globally.

Have experience using and writing REST Apis.
Someone who can provide technical leadership across UI engineering, and help guide the overall engineering vision.

