Moreover, technical support needs to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree/Diploma in computer science or information technology.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
About AttendNow
Similar jobs
Background
Praan (Praan, Inc.) is an impact focused deep-tech startup democratising clean air using breakthrough filterless technology. The company is backed by top tier VCs and CXOs globally and currently operates between the United States and India. Our team puts extreme attention to detail and loves building technology that's aspirational. Praan's team and culture is positioned to empower people to solve large global problems at an accelerated pace.
Why
Everyone worries about the dooms-day in climate change which is expected to occur in the 2050s. However, there's one doom's day which is the reality for millions of people around the world today. Air pollution takes more than 7 Million lives globally every single year. Over 5% of premature children death occur due to air pollution in developing countries. Everyone has relied on governments or experts to solve the problem, but most solutions up until today have either been too expensive or too ineffective. Praan is an attempt at making the future cleaner, healthier, and safer for the generations to come.
Job Description
- Lead the technical sales efforts for Praan's filterless purification systems, targeting industrial clients for the MK II platform, and commercial clients for the HIVE platform
- Identify potential customers, establish and nurture relationships, and conduct product demonstrations to showcase the features and advantages of our product portfolio
- Collaborate closely with the engineering and product teams to understand technical details, product capabilities, and competitive advantages, enabling you to effectively communicate the value proposition to potential customers
- Understand customer requirements and tailor product solutions to meet their specific needs, providing technical recommendations and guidance throughout the sales process
- Develop and deliver persuasive sales presentations, proposals, and product demonstrations to key decision-makers, highlighting the benefits and ROI of our products
- Actively track and manage sales opportunities through the entire sales cycle, from lead generation to deal closure, ensuring timely follow-ups and effective communication to meet sales targets
- Provide feedback from the market to the product development teams, helping to shape future product enhancements and new offerings based on customer needs and market trends
Skill Requirements
- Past academic education in Engineering + MBA or equivallent
- Proven track record working on engineering projects and have sold products like vibro sifters
- Past experience of 7 years to 10 years in the relevant industry
- Proven track record of successful technical sales, preferably in the B2B environment, with a focus on complex products or solutions
- Proven track record of achieving monthly/quarterly and yearly targets
- Strong leadership skills - will be managing a team of 4-5 Inside sales representatives
- Strong technical acumen and the ability to understand and explain technical concepts to both technical and non-technical audiences
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely
- Demonstrated ability to build and maintain strong relationships with customers, understanding their needs and providing effective solutions
- Self-motivated, results-oriented, and able to work independently as well as collaboratively within a cross-functional team environment
- Willingness to travel as required to meet with clients, attend trade shows, and participate in industry events.
We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Expertise in backend programming with Node.js and MongoDB.
- Experience with React.js and redux.
- Material UI and 3rd party libraries.
- Experience with clean code writing practices like avoiding callback hell like promises, async.
- Thorough understanding of Node.js and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
Responsibilities:
- Build Node.js APIs using microservices.
- Rewriting backend code with microservices architecture & Unit tests.
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.
Responsibilities:
- Design and create services and system architecture for your projects, while working.
- Closely with the product, design and engineering team.
- Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
- Dive into difficult problems and successfully deliver results on schedule.
- Own services related to OkCredit features in active development.
- Develop and deploy required services responsible for evolution of the overall product.
- Do server side development in golang/python preferably (or any other language).
- Deploying stuff in production in docker containers.
- Write tests.
- Invent awesome stuff to make your job easier
- Motivation to design and build reliable, elegant backend services.
- At least 2 - 5 years of backend development experience.
- Proficiency in GoLang is MANDATORY.
- Familiarity with infrastructure concepts related to docker, kubernetes is preferred.
- Familiarity with Protocol buffers. Protocol buffers are now OkCredit's lingua franca for data.
- Familiarity with message-oriented middleware like rabbitmq, google pubsub.
- Familiarity with cloud platforms like gcp, aws etc.
We are seeking extremely smart programmers who are gung ho about building large scale systems that are going to have a big impact on millions of customers.
Responsibilities:
- Design and develop products by working closely with business team.
- Gain experience with hands on coding and independent ownership of software components.
- Build performant, scalable, enterprise ready back end architectures that can support millions of users in parallel.
- Follow strong engineering best practices and champion their adoption.
Requirements:
- 2+ years’ experience in software product development and delivery.
- Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
- All experience should be from good product development or e-commerce background.
- Must have shown good stability in all your previous associations.
- Have strong backend knowledge and cloud development exposure.
- Expert at Java, Spring boot, Hibernate, REST API development.
- Worked with at least 1 RDBMS (Mysql preferred). NoSql is a plus.
- Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
- Writing high quality code which is made better by unit tests and integration tests is how you work.
- Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
- Knowledge of test driven development and AWS tech stack will be a good plus.
Senior Software Engineer - Backend
About the company
We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey
Roles & Responsibilities
- Working closely with founders to develop the entire backend and build out product features at a rapid pace.
- Identifying and driving innovative solutions to address the most critical needs of our customers.
- Work in close collaboration with cross-functional partners in data science, design and frontend functions.
- Solve complex MLOps (model deployment, monitoring, training) challenges.
- Build cost effective and scalable systems.
- Contribute to product development by pitching in with ideas and doing proof-of-concepts.
Qualifications
- Over 2 years of work experience in the industry.
- Experience of domain modelling and deep understanding of distributed systems.
- Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
- Hands-on experience in using versioning systems like Git.
- Experience working with CI/CD pipelines.
- Experience with automated test suites
- Strong interpersonal skills and a desire to work collaboratively to achieve objectives
- Excellent organisational and analytical abilities
Benefits and Perks
- Autonomy and Ownership
- Smart, Humble and Friendly peers
- Competitive remuneration package with equity options
- Generous vacation
- Maternity and Paternity leaves
- Learning & Development resources
- Initial grant to setup home-office
- Monthly stipend for coffee / nutritional supplements
Very good understanding of SDLC and STLC.
Hands-on experience in understanding various requirements and creating documentation
for it.
Hands-on experience in Multiple types of testing and techniques: Functional testing,
Regression testing, Smoke testing, Exploratory testing.
Hands-on experience in writing Test Cases and Test data creation.
Real time experience in Test Case Execution and Test Reports preparation.
Hands-onReal-time experience in any of the Defect tracking tools and logging Defects.
Ability to work in a fast-paced, start-up environment.
Be able to independently research issues using existing documentation (specifications
and user manual).
Proven interpersonal, analytical, attention to detail/strategy, and creative problem-solving
skills.
Good written and oral communication skills.
Experience working in a team-oriented, collaborative environment.
Knowledge of at least one programming language (Java/Python).
Hands-on experience in Automation testing tools such as Selenium, Appium.
Proven experience leading all aspects of web or mobile apps, from definition to operations, and can guide our product through scale and avoid common pitfalls.
- 4-6 years of experience as a full-stack engineer with in-depth knowledge of modern tech stacks and cloud infrastructure.
- Firm knowledge of scalable backend architecture, DevOps and scaling applications infrastructure for web and mobile applications from 1000 users to 1,000,000 users.
- At least 3 years of people management experience with leadership qualities, preferably at an early stage startup.
- Advanced knowledge of Project Management, Strategic Planning, and Agile/Scrum Methodology.
- Ability to deal with high pressure situations in a fast paced environment and meet targets without compromising the quality of the deliverables.
- Excellent organisational and communication skills, especially for a remote first work environment.
Extra Credits for:
- Familiarity with CI/CD processes using Docker / Kubernetes.
- Skilled in tech stack: Spring Boot, MySQL, AWS and Angular.
- Experience with cross-platform mobile app frameworks like React Native or Flutter.
- Knowledge of SCORM, Learning Tools Interoperability (LTI) framework and/or Moodle plugins.
Company Profile:
Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.
We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors. The company is based out of Pune and has a total strength of 180 employees. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.
Easebuzz Pvt. Ltd. has its presence in Pune, Bangalore, Gurugram.
Salary: As per company standards.
Designation: Data Engineering
Location: Pune
Experience with ETL, Data Modeling, and Data Architecture
Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services in combination with 3rd parties
- Spark, EMR, DynamoDB, RedShift, Kinesis, Lambda, Glue.
Experience with AWS cloud data lake for development of real-time or near real-time use cases
Experience with messaging systems such as Kafka/Kinesis for real time data ingestion and processing
Build data pipeline frameworks to automate high-volume and real-time data delivery
Create prototypes and proof-of-concepts for iterative development.
Experience with NoSQL databases, such as DynamoDB, MongoDB etc
Create and maintain optimal data pipeline architecture,
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
Evangelize a very high standard of quality, reliability and performance for data models and algorithms that can be streamlined into the engineering and sciences workflow
Build and enhance data pipeline architecture by designing and implementing data ingestion solutions.
Employment Type
Full-time
- Be psyched to push the boundaries of what an Android app can do
- Be comfortable digging around in Android source code
- Be an independent self-starter seeking innovation
- Like to ship fantastic products
- Have really good taste, considering form not just function.
- Be able to show published Android applications
- 4+ years of android experience
Big plus if you're experienced:
- In design and development of SDKs in Android
- Experience with messaging apps
- Experience with audio and video processing
- Working knowledge of Exoplayer
- Experience with NLP
- C/C++ and/or OpenGL
Skills
Dagger 2, Rxjava, Java, design patterns, software testing
JOB SUMMARY...
Welcome to AA MANPOWER SOLUTIONS,
Your resume makes you an excellent candidate for the following job. We would like to invite you to an interview with our organization Head for immediate openings in Auto Parts Manufacturing Companies.
Job Responsibilities:
- Provide engineering support for production and maintenance activities to ensure maximum production.
- Determine quality metrics for all manufacturing procedures.
- Identify the root of technical issues and recommend fixes.
- Planning and undertaking scheduled maintenance
- Managing stocks of supplies and equipment.
- Research and draft blueprints, engineering plans, and graphics.
Qualification:
B.E/B.Tech(Mech,EEE,ECE)
Function of Work:
Production,Quality,Maintenance,Design Engineering
Role:
GET,NEEM,On Role
SALARY:
15000 to 20000
Eligibility:
01 year to 3 years
Walk In Interview
09 Nov to 15 Nov (Sunday Holiday)
Pandiyan(HR)
Venue:
AA MANPOWER SOLUTIONS.
No.24, F1, First Floor,
Bajanai Kovil 2nd street,
Vadapalani,
Chennai-600026.
Landmark: SIMS Hospital Back side.
(Above south Indian Movie Still camera Man Association)