Technical Lead Salesforce

Toolstr builds software that helps businesses sell better and manage operations more efficiently. We are a fast-growing SaaS startup serving merchants globally and are looking for a Customer Relations Executive to join our team.

This role blends sales, support, and service responsibilities. You will be the first point of contact for merchants, helping them understand our products, resolving their queries, and ensuring a smooth experience throughout their journey with us.

Responsibilities

• Identify, qualify, and convert leads through inbound and outbound channels
• Conduct product demos, explain value propositions, and close deals
• Handle incoming customer queries during shift hours (sales, support, or general service)
• Troubleshoot customer issues and coordinate with internal teams for resolutions
• Maintain accurate records of interactions and pipeline in CRM or helpdesk tools
• Consistently meet sales and service targets while ensuring customer satisfaction
• Share customer insights with product and marketing teams to improve overall experience

Requirements

• 1 to 3 years of experience in B2B SaaS or Shopify apps sales, support and service
• Excellent communication skills (spoken and written English)
• Comfortable working in late-shift hours (3:00 PM – 12:00 AM IST)
• Ability to manage both sales conversations and support queries with professionalism
• Self-motivated, target-driven, and eager to grow with a fast-moving startup

What We Offer

• Competitive salary with performance-based incentives
• Hybrid working flexibility from Pune
• Opportunity to work with global customers across multiple regions
• Growth path into senior roles in sales, customer success, or account management
• A collaborative environment with direct exposure to the leadership team

Full Stack Engineer

We are seeking a talented Full Stack Engineer to join our dynamic team. As a Full Stack Engineer, you will play a crucial role in developing and maintaining our systems. You will work in a collaborative environment and have the opportunity to contribute to both backend and frontend development, driving features from concept to launch.

Responsibilities:

• Participate in all phases of the software development lifecycle, from ideation and prototyping to deployment and iteration.
• Focus on backend development while also contributing to web or mobile frontend projects as needed.
• Collaborate effectively with a small team, working closely with other engineers, product managers, and designers.
• Take ownership of major features or releases, working with the team to ensure successful delivery and launch.
• Utilize qualitative and quantitative feedback to iterate on features and releases, driving continuous improvement of our services.
• Design, develop, and maintain scalable and reliable distributed systems.
• Contribute to DevOps processes, including deployment and monitoring.
• Utilize AWS services to build and manage cloud infrastructure.

Requirements:

• 3+ years of experience with Go or related systems languages.
• Proven experience with distributed systems and DevOps.
• Proficiency with Amazon Web Services (AWS).
• Ability to work effectively in a small, collaborative team environment.
• Experience taking ownership of major features or releases and driving them to completion.
• Passion for iterating on features and releases based on user feedback.
• Strong problem-solving skills and attention to detail.
• Ability to transition from whiteboard ideas to prototypes, internal usage, and customer beta quickly.

Preferred Qualifications:

• Experience with frontend technologies (e.g., React, Angular, Vue.js, mobile frameworks).
• Knowledge of database systems and data modeling.
• Familiarity with CI/CD pipelines.

We are excited to hear from passionate engineers who thrive in a fast-paced, collaborative environment and are eager to make a significant impact. If you meet these qualifications and are ready to contribute to our team's success, please apply.

Responsibilities include designing and developing high-volume, low-latency applications for mission-critical business systems/application services and modules. Delivering high availability and performance. We expect them to contribute to all phases of the development lifecycle including writing well-designed, testable, efficient code. Must be capable of working independently and collaboratively. Responsibilities: Developer responsibilities include, but are not limited to the following:

• Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8

• 6-10 years Java development experience with JSE/JEE, Java-based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc

• Hands on experience on Spring boot & SPARK Microservices and OSGi specifications

• Hands-on experience with ReactJS

• Strong knowledge of micro-service logging, monitoring, debugging and testing

• Implementations experience of micro-service integration, packaging, build automation and deployment

• At least two years of experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)

• Object Oriented analysis and design using common design patterns.

• Insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)

• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)

• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)

• Hands-on experience with Relational and NoSQL databases (Mongo DB or Cassandra either one is a must)

• Hands-on experience in one of the cloud AWS, Google or Azure.

• Hands-on with Rest based web services

• Work experience either following CLOUD (AWS or Azure or GCP) will be an advantage.

Roles & Responsibilities:

• Responsible for handling enquiries and getting the enrollments done over the phone.

• Performing counseling & career guidance to working professionals via phone.

• Responsible for converting prospects into Enrollment.

• Responsible for resolving queries related to the course offered.

• Responsible for maintaining day to day reports as required.

Key Skills Required:

• Must have effective communication skills & convincing power.

• Should be comfortable for telesales/ inside sales

• Should have relevant experience in telesales/ inside sales.

• Should be at least graduate.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Develop entry level staff into valuable salespeople.

Behavioural strengths :

• Strong communication skills and confidence
• Strong presentation skills
• Problem solving skills

Experience : * 5-8 Year experience in solar industry (Preferably solar modules, Inverter, Robot Sales)

• B.tech/Mtech/MBA

Job Types: Full-time, Permanent

About the Organization

Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM,  SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!

What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team. 

Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets. 

About the Role

SyndicationPro.com is looking for an experienced Technical Lead who has scaled Enterprise SaaS Products built using JavaScript and AWS. Past experience in building a secure and scalable app is a critical requirement.

50,000 ft View

• Technology Evangelist: Research, create proofs of concept and introduces new technologies to the team
• Evolve System Architecture: Evolve the architecture to support future requirements and defines its SLAs
• People Coordination: Coordinate team members providing effective feedback and moderating discussions
• Define Process: defines the right processes for the team’s maturity level, balancing agility and discipline

Here is a visual representation of what we are expecting from this role

shorturl.at/hjwRU

You will work with the team on the following:

• Architecture and System Design & Integration
• Tech Mentoring, Adoption and Alignment
• Technical Spikes and Experiments​
• Code Reviews and Feedback
• Technical Capacity Planning​
• Production Issues Escalation
• System SLAs, Metrics & Monitoring
• Platform Direction, Patterns and Practices
• Alignment with other Tech Leads​
• Hands-On Coding 30% to 70% of the Time
• Playing an important part in building the company technical roadmap and development processes
• Playing the role of Engineering Manager as required

Tech Stack

MERN & MEAN Stack
AWS

What Success Looks Like

In 90 Days

• Clear understanding of the platform, current code base, and the product roadmap
• Understanding of the your team member’s strengths and weaknesses
• Clear plan of action to tackle the product roadmap, address technical debt, and upskilling team members

In 180 Days

• Work with the team to deliver the planned roadmap and address technical debt
• Leading the development of POCs, managing code reviews, and process design and implementation
• Building and maintaining the SLAs that we define together
• Playing an important role in hiring out for key technical roles 

In 365 Days

• We have built a solid team and systems, processes, and infrastructure in place to scale 
• We have delivered against the product roadmap 
• Becoming an important part of the company leadership team by being a voice for the tech team

Location

• Preferred: Bangalore, India. 

Open for Remote work with the right candidate

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the backend
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of advanced JavaScript libraries and ReactJS frameworks.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN.
• Self-motivated and a good team player.
• Good communication and interpersonal skills.
• Preferred years of experience- 2- 3 years
• Bachelor’s Degree in Engineering from a reputed Institute.