Technical Interviewers

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Job description for Production Engineer

Production Engineer manages shifts, production supervisors and all operators &

ensures smooth running of the production process, organising & monitoring work-

flow.

Roles & Responsibilities:

 Completes production plan by scheduling and assigning personnel;

accomplishing work results; establishing priorities; monitoring progress;

revising schedules; resolving problems; reporting results of the shift

production summaries;

 Supervising the manufacturing processes, ensuring quality work is done in a

safe, efficient manner;

 Diagnosing problems in the production line and providing solutions;

 Ensures that all products are produced as per Customer's specifications;

 Ensures targets and deadlines are met as per Work Orders;

 Attending to minor breakdowns of machines;

 To maintain all Company machines/equipment so as to obtain optimal

performance; evaluate new equipment and techniques;

 Ensures all operators & contract staffs comply with health & safety

procedures;

 Manage, develop, and motivate direct reporting employees;

 Monitor, measure, and report on production-related process performance, and

general issues; update daily production reports;

 Use Problem-solving and troubleshooting skills to ensure that all employees

can identify root causes and take fast corrective and preventive action to

resolve the problems at hand;

 Keeping abreast of advancements in engineering and production, and sharing

knowledge with co-workers.

 Identifying, documenting, and reporting unsafe practices.

 To work closely with other production supervisors to ensure production

handovers are smooth & effective;

 To provide on-the-job training for improving production efficiency & quality;

 Maintain 5S standards to ensure a clean & safe workplace;

 Coordinates with PPC, Engineering, Sales & Marketing, Purchase, Stores,

Logistics, Accounts;

 Maintain records/reports as per ISO & IATF requirements;

 Work non-traditional hours on weekends and holidays during exigencies;

 Any other task assigned by management;

 Reporting to AGM-Operations

Key Result Areas/KRAs (annual evaluation across entire Company) for

Production Supervisors:

 To take full responsibility of the shift in terms of management of operators,

contract employees, production supervisors and achieving production targets;

 To take full responsibility for the quality and product that is produced within

the shift in line with the quality systems, processes, and procedures;

 To have an active role in the continuous improvement plan.

Key Performance Indicators/KPIs (monthly evaluation) for Production

Engineer:

1. On-time Delivery of WOs = % (Target: 98%)

2. Worst Point Photography (WPP)

3. Fixed Point Photography (FPP)

4. Labour Productivity = Units Produced/Man-hours used = ……Units per man-

hour

5. Production Charts

Experience in supporting Oracle E-Business Suite (EBS) and Oracle Fusion

Applications.

2. Familiarity with key Oracle modules such as P2P, O2C, and GL.

3. Understanding of ITIL framework and processes (Incident, Problem, Change,

Configuration, Service Request management).

4. Experience with ticketing systems of any ITSM tools.

5. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing

scripts.

6. Ability to communicate effectively with business users and technical teams.

7. Analytical and problem-solving skills with attention to detail.

We are currently looking for a Senior SEO and PPC Marketing Expert who will work with a team of developers, Product Owner, and Managers. You shall be responsible for conceiving and conducting the user research to translate them into actionable best SEO practices, activities and paid campaigns. You will also design the overall accessibility and 'findability' of the mobile application and web-platform, as well as other associated websites.  

• Gather the user requirements in collaboration with the Product Owner and Manager.
• Prepare and present the rough drafts to internal teams.
• Assist in translating best practices that lead to targeted organic user experiences.
• Helping to facilitate the product owners' product visions by researching, conceiving and implementing best SEO + PPC practices to achieve the targest.
• Help identify design problems and devise elegant solutions.
• Work with the team to create a strategic design and SEO decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with a cross-functional team of designers, product managers, and leads on all phases of the product development life cycle
• Incorporate best practices for accessibility, usability, web performance, and design into our products and ultimately champion more consistent and delightful user experience.
• Work with front-end developers and designers in all aspects of UX development.
• Perform research, evaluations, and validations of moderate complexity.
• Provide solutions using appropriate research methodology, tools, and protocols considering a user-centered approach.
• Perform usability/heuristic evaluations and validations across the product or solution life-cycle.

            Minimum Eligibility:

• Minimum 3 -4 years of experience in SEO and PPC
• Ability to effective communications and collaboration with other designers and product owners/managers to ensure the best possible ways of UX experience.
• Creative and Artistic nature.
• Knowledge of PPC and automation platforms would be ideal
• Experience in taking input from multiple sources and synthesizing it into coherent design ideas.
•  

Detailed job responsibilities:

• Serves customers by selling products/services as per customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Role and Responsibilities:

• As a backend developer, your primary focus will be the development of all server-side systems
• A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
• Work experience on Node.js is a must along with a server-side framework like Express.js
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with REST APIs
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• AgileScrum development cycle understanding.

Skills Required:

• At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Good knowledge of MongoDB(Must) & any other MySQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST APIs.
• Knowledge and working experience in Cloud environment - AWS or Azure
• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things