Platform Engineer (Backend + Cloud)

A primary source of raw materials for manufacturers globally. A raw material sourcing platform with a mission to be the primary source of raw materials for manufacturers globally. Their cross border supply chain and tech solutions ensures manufacturers have access to the best quality raw materials at the right price.

Job Description

As a Backend Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs need to be very efficient and high performing.

This requires optimizing queries for faster execution and introducing database changes that may be required. We are looking for individuals with great attention to detail, who are genuine, confident, committed and not only passionate about technology, but excited to work in a fun and friendly start-up environment. T

he ideal candidate will be passionate about technology and GETTING IT DONE.

Responsibilities include:

Develop, test, implement and maintain application software

Take part in software and architectural development activities

Debug application issues and helping support respond to client queries

Participate in application development meetings

Provide accurate estimates, clearly communicate status of tasks and identification of risks

Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem

Performance tuning of application code at different service levels

Interact with customers of the application and help address issues reported

ESSENTIAL SKILLS / EXPERIENCE REQUIRED

1. Bachelor's degree in Computer Science or equivalent
2. 1-3 years of experience with Java and Spring frameworks.
3. Having good knowledge of a scripting language like python is a plus
4. Experience with Spring and Hibernate/ ORM
5. Understanding of relational databases and normal forms
6. Understanding of NoSQL / RDBMS (Mongo or Postgres) and ability to write optimized and high-performing queries
7. Strong understanding of Java concurrency, concurrency patterns, experience building thread-safe code
8. Experience building RESTful web services
9. Strong written and verbal communication skills
10. Strong interpersonal skills and time management skills
11. Strong problem-solving and analytical skills
12. Experience with GIT as a VCS, Unix-based systems
13. Experience with NoSQL Database is a plus Following are a set of 'good to have' skills
14. React AWS Bitbucket, JIRA

IT Sales Communication Skills Business Development Outsourcing

Mobile Development Software Marketing IT B2B Sales Application Development Client Servicing Software Sales Learning Management Web Development Software Solution Sales Client Relationship

1. Java development knowledge is a must

1. Springboot preferred
2. 2.AWS exposure is a must
3. Engineering degree in Computer Science, Electronics and, Communication or Information Science.

1. Or MCA is agreeable.
1. Location: Bangalore

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Must have strong experience in Information Security Management system(ISMS), creation of policy, procedures and implementation.
• Operates as a key contributor to the RFP, Third-Party Risk assessment, cloud security assessment etc.
• Lead the strategic and tactical development of information security framework, risk management and new compliance initiatives
• Subject matter expertise in ISO 27001, SOC2, CCPA, CPRA, GDPR, PCI DSS and HIPAA.
• Must have a strong experience in the documentation process and reviewing MSA, SCC, SLA & DPA.
• Good knowledge of BCP/DR, Incident response, VA/PT and Audit methodologies of various compliance frameworks.
• Good knowledge of Access management, Network, Application Security, Encryption, Backup, Physical Security, ISMS Training & Awareness etc..
• Ability to deal with the customers and vendors on Security and privacy matters.
• Knowledge of Core IT processes, SDLC, network infrastructure will be useful.

• Good written, oral, and interpersonal communication skills.
• Ability to conduct research into IT security issues
• Ability to present ideas in business-friendly and user-friendly language.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and hardworking.

• Bachelor’s/master's degree in Security, Computer Science, Management Information Systems, Engineering or related field.
• Should be at least ISO 27001 lead auditor or lead implementer. 
• 3+ years of related work experience in information security governance, risk and compliance (GRC) or relevant compliance roles in the SaaS industry.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

What we look for: 

We are looking for an associate who will be doing data crunching from various sources and finding the key points from the data. Also help us to improve/build new pipelines as per the requests. Also, this associate will be helping us to visualize the data if required and find flaws in our existing algorithms. 

Responsibilities: 

• Work with multiple stakeholders to gather the requirements of data or analysis and take action on them. 
• Write new data pipelines and maintain the existing pipelines. 
• Person will be gathering data from various DB’s and will be finding the required metrics out of it. 

Required Skills: 

• Experience with python and Libraries like Pandas,and Numpy. 
• Experience in SQL and understanding of NoSQL DB’s. 
• Hands-on experience in Data engineering. 
• Must have good analytical skills and knowledge of statistics. 
• Understanding of Data Science concepts. 
• Bachelor degree in Computer Science or related field. 
• Problem-solving skills and ability to work under pressure. 

Nice to have: 

• Experience in MongoDB or any NoSql DB. 
• Experience in ElasticSearch. 
• Knowledge of Tableau, Power BI or any other visualization tool.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.