IT Network Engineer CCNA

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

We are looking for an HR Manager with outstanding people skills to manage our personnel and ensure that our human resources programs and initiatives are effective, efficient, and aligned with overall business objectives. The ideal candidate for this role should possess a high work ethic, excellent communication skills, knowledge of labour regulations and HR practices, strategic thinking abilities, strong organisational skills, and excellent interpersonal skills.

Responsibilities:

Provide professional leadership, support, and development to HR staff, in order to increase knowledge, share best practices, and ensure that relevant professional standards are met.

Advice and strategies on the development of effective employment policies across the company.

Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.

Ability to handle Employee Relations issues end to end.

Coordinate playbooks for annual HR activities such as compensation planning and open enrolment.

Handle a team of recruiters and end-to-end IT recruitment.

Parse specialised skills and qualifications to screen IT resumes

Perform pre-screening calls to analyse applicants’ abilities

Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioural questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalised recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals.

Required Skills:

Good knowledge of employment regulations.

Proven work experience as a Technical Manager or Manager 

Hands-on experience with various interview formats (e.g., phone, Skype and structured)

Technical expertise with an ability to understand and explain job requirements for IT roles

Familiarity with Applicant Tracking Systems and resume databases

Solid knowledge of sourcing techniques (e.g., Job portals and Boolean search)

Excellent verbal and written communication skills, Solid understanding of HR practices and labour legislation.

A software developer's job description may vary depending on the organization and specific project, but generally, it includes:

• Bachelor's degree in computer science, software engineering, or a related field (sometimes, relevant experience can substitute for formal education).
• Proficiency in one or more programming languages and related technologies.
• Strong problem-solving skills and attention to detail.
• Knowledge of software development methodologies (e.g., Agile, Scrum).
• Familiarity with software development tools, IDEs, and frameworks.
• Excellent communication skills for effective collaboration with team members and stakeholders.
• Ability to work independently and in a team.
• Continuous learning to stay updated with the latest technology trends.
• 
  

Whom we are looking:

We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.

To be successful in this role, you will have

1. Degree in Computer Science/any stream, Masters in Marketing and Sales
2. High energy Selling aptitude with a natural flair to meet people
3. Ability to create and deliver high impact presentations
4. Excellent assertive and pleasant communication skills,
5. Logical analytical and inference skills, ability to show the “big benefits

picture” to prospects;

1. Negotiation skills for a win-win deal for both-Prospect and MOBtexting

Roles &Responsibilities:

1. Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
2. Create a continuous funnel across the sales cycle
3. End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
4. Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
5. Create Referral strategies to mine for new business references from satisfiedclients.
6. Client Demos to close the deal.
7. Evolve different calling scripts and follow up methodologies.
8. Understand client need and customize pitch a relevant product/solution
9. Ability to cope with competitive high-pressure business demands
10. Achieve Sales Targets
11. Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.

FULL STACK DEVELOPER

Skills Required:

• The ideal candidate should be hands-on, creative and passionate for new technology in Angular, NodeJS, AWS, MVC and enjoys collaboration, love software programming/coding and carries appetite for learning and sharing knowledge to make an impact on project delivery.
• Experts in multiple technologies such as Modern Java Script framework (preferably Angular 2 and above), Plain old Vanilla Java Script, MVC, jQuery, Web API, Node.JS, AWS, HTML, CSS etc. across software engineering, security, data interchange, data management (No Sql and Relational Database) etc.
• Must have good understanding of TypeScript, Materialized CSS, Sass, Less etc.
• Good to have Task Runners (Grant, Gulp, Webpack), Transpilers like Babel.
• Guide and mentor reporting team and create high performing technology teams.
• Monitor module progress and ensure regular publishing of status report and quality matrices to track the risks work to actively to resolve/mitigate the same.
• Solid understanding of the practical application of agile development methods and leading software development teams in an Agile/Lean/Continuous Delivery environment.
• Solid understanding and experienced of verson control systems like Git, GitHub, BitBucket, SVN etc.
• Should be passionate, voracious continuous learner who keeps up with the latest trends, tools, and technologies in the industry.
• Understands all times, technical depth and client expectation to maintain check on project health, monitors critical path items, risks and impact to timelines.
• Proficient communication/interactive skills

Key Skills:

Angular, MongoDB, Node.JS, MVC Architecture, HTML5, CSS, jQuery.

Azine Technologies is known for our innovative technologies, products and services - and for the people behind them. At Azine, we create identity verification products which are essentially apps, APIs, SDKs which have different modules that undergo OCR, Face Recognition, and other AI and machine learning.

As Project Manager - Software Development you will be responsible for managing engineering and developing cohesive codes with high proficiency in multiple languages and be comfortable on both front end and back end programming.

• Report directly to the CEO
• Lead, motivate, and manage a multidisciplinary IT team.
• Provide coaching, mentoring, performance management, and technical guidance that encourages growth within the team with the ability to manage teams in Ahmedabad.
• Increase the technology aspect of product development throughput 20x.
• Review code, lead technical discussions and promote best practices.
• Guide the team to deliver clean code and architecture and enable the business to scale
• Be able to jump in and lead by example; writing high-quality, highly-testable code.
• Promote lean and agile ways of delivering value through the technology team.
• Be the steward of the company's technology resources and technology spend.
• Creating timelines for the development and deployment of all technological services.
• Integrate the technology element with the company's business partnerships.
• Collaborate with the executive team members on strategic planning and management.
• Provide visibility into the development roadmap, sprints, throughput and expected timelines.
• Develop and design new scalable, loosely coupled and high-performance architecture.
• Work closely with the CEO on effective product management practices.

B.E./B. Tech

6+ years of experience in a digital product development role in a software engineering business

6+ years of experience in Java for a commercial software company.

UX/UI, product development and project management experience.

Understanding of emerging technologies like Artificial Intelligence, Machine Learning, Optical Character Recognition, Anti-Spoofing, etc.

Proven experience in growing markets for technology products & services.

An ability to collaborate internally and externally with business partners.

Self-starter, independent and proactive.

Excellent interpersonal and communication skills.

Java, Python, Artificial Intelligence, Machine Learning, Optical character recognition, Self-organizing maps, Artificial Intelligence (AI), Machine Learning (ML), Computer Vision,

We are offering amazing career growth opportunities, great compensation, and benefits. This begins with: - weekly lunches, alternate weekends-off, annual medical checkups, social engagement, financial assistance and more.

Job Type: Full-time

Office Hours: 10 a.m. to 7 p.m. Mon TO Fri; 9 a.m. to 2.30 a.m. Saturday (alternate Saturdays are off)