Technical Customer Success Manager

How do we do it?

The first step to changing the world is changing hearts and minds. The stories of people who lead, for example, move millions to action. We started to give a voice to millions of change-makers and innovators in the country, using the power of storytelling to

inspire change. With over 200 million readers and participants, we are today the world’s largest solution-focused platform.

As a Content Sales/ Branded Content Sales Head, with us, you will:

1. Drive sales and profitability from a dedicated set of industry verticals on a national level

2. Build solid relationships with corporate cause marketing functions, and large CSR teams and

foundations to attain large-scale campaigns for us.

3. Build and develop commercial and strategic relationships with brands and agency partners.

4. Negotiate partnership deals and encourage and supervise any collaborations with partner brands.

5. Establish TBI as a thought leader in the CSR / Development / Sustainability ecosystem

by developing IPs and campaigns with the marketing and editorial teams, participating in relevant events, applying for awards, and more.

6. Manage a multi-functional team and help sensitize & educate them on various social sector issues. 

7. Conceptualize digital led strategies and solutions to address client/brand requirements

8. Regularly contact, prospect for, and develop new advertising opportunities with key clients

and agency stakeholders.

9. Manage clients from initial engagement to campaign completion to re-engagement

10. Develop clear and consistent strategies to achieve the company stated business goals and revenue targets, while ensuring a healthy funnel of opportunities at all times.

Our ideal colleague:

1. A professional with 2-5 years of experience, in corporate/B2B sales in the Digital Media industry or having experience of working in the space of impact consulting, impact investing or CSR projects. 

2. An exceptional communicator with superlative written and oral communications skills, creativity, and attention to detail.

3. Possessing an ability to conceptualize branding and marketing opportunities and designing media-led CSR solutions.

4. Experience in forging partnerships with central & state level government agencies.

5. A pro at concept selling and should have a good CSR, agency and client connect.

6. Having a deep understanding of how to create business driven creative solutions.

7. Experienced in developing brand and marketing strategies as well as providing recommendations to the team.

8. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.

9. Able to work with cross-functional teams. Effectively meet client commitments by working with

teams across the organization – editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the company ethos and values.

10. A pro at managing relationships – Ability to plan, schedule & effectively deliver as per commitments to each client. Ability to scale brand/agency partnerships year on year.

11. Self-motivated – Ability to work under high-pressure environments and maturity to understand the business needs at all points.

12. A great negotiator, quick learner, thinker, and doer.

13. Have developed and executed end-to-end impact projects in the space of social change, sustainability and more.

Requirements:

•Proficiency in programming/scripting with Kotlin/Espresso

•Strong experience in developing Automation scripts, Automation framework

•Experience in automation of Mobile application and Rest APIs using Kotlin/Espresso framework

•Strong knowledge of automation tools/framework such as Espresso, Appium

•Hands-on expertise in using Kotlin programming

•Hands-on expertise in Atlassian tools like Jira, Bitbucket, Confluence etc.

•Experience with CI/CD tools such as GitHub, Jenkins, CI/CD

•Experience in using docker containers as automation execution engine

•Experience working in an Agile/waterfall development process

•Strong conceptual and problem-solving skills

•Logging Defects with relevant analysis and working on the same till closure with the root cause

•Expertise in Agile / iterative testing

•Experience in integration testing is an added advantage

•Experience in design and development of automation framework

•Experience in deriving quality metrics for Automation Delivery

•Experience in setting up CI/CD pipeline for automation execution

Oddr is looking for an experienced senior full-stack engineer to help us build scalable multi-tenanted enterprise Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and develop distributed microservices with a strong emphasis on security, resiliency, scalability, performance, and quality. As a senior engineer, the candidate should be able and willing to mentor and guide fellow team members on best practices like code styling, efficiency, and testability as the team scales and grows. The candidate should demonstrate leadership qualities, be a self-motivated team player, and take pride in what they deliver.

The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.

Requirements:

• Strong proficiency in .NET Core and C#
• Strong proficiency in React.js and its core principles
• Solid understanding of JavaScript/TypeScript, CSS, HTML, and other standard frontend technologies and tools
• Experience with backend and frontend test automation frameworks and tools
• Strong knowledge of Cloud development concepts
• Experience with successful end-to-end delivery of web applications in the Cloud. Azure knowledge is a strong plus.
• Experience with API-driven development and developing RESTful APIs
• Experience with database design and writing complex SQL
• Ability to write clean, well-structured code with adequate test coverage, proper abstraction, and reusability
• Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
• Good understanding and experience with Agile development methodologies
• Ability to understand business requirements and translate them into technical requirements
• Excellent communication skills
• Excellent problem-solving skills

Minimum qualifications required:

• Bachelor's degree in Computer Science from a reputable institute. Master's preferred.
• 5 years of experience. 7 years preferred.

Network Admin

What is the role?

As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key responsibilities

• From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
• Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
• Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
• Provide desktop support to the employees and manage the IT helpdesk.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Responsible for capacity, storage planning, and database performance.
• Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
• Represent the IT department during various internal and external ISMS and Quality audits.
• Maintaining the register of all the IT Assets, Including hardware's and Software's.
• Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
• Maintain procedures and reports that provide technical support to the entire organization.
• Support the implementation of new solutions or applications for the organization. 
• Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

What are we looking for?

• 5+ years of database, network administration, or system administration experience.
• Strong communication, organizational, problem-solving and time management skills.
• Ability to work independently and apply analytical skills.
• Familiarity with various operating systems and platforms.
• BSc/BA in Information Technology, Computer Science, or a related discipline.
• Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.

Whom will you work with?

This is an individual contributor role and you will be reporting to the Head – HR & Admin.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

1. Atleast developed 2-5 Application Individually & Publishing apps on Google PlayStore and Apple store. 

2.Heavy data storage in Preferences, SQLite database, and Realm and Any storage. 

3. Understanding of React app architecture (Android & IOS). 

4.Strong knowledge of OOPS concepts and Basic & Strong knowledge ofReact Native. 

5.Hands-on Exposure like Git, BitBucket, SVN, etc.

Position – Lead - TA

Reports to HR Head

Experience: 4 years + (Team Handling experience is must)

Roles & Responsibilities:

• Scour job search websites for potential recruits and contact those candidates personally
• Interview potential sales staff members using industry-standard techniques
• Familiarity with online job-hunting websites
• Develop multi-hire sourcing approaches and work in partnership with colleagues across the network to tap into overseas sourcing channels
• Works within a budget agreed
• Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
• Partner with hiring teams to build and execute effective sourcing, assessment, and closing of highly qualified candidates
• Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times.
• Handling TA team and monitoring their daily work.
• Strong leadership skills with a demonstrated ability to influence different styles
• Have exceptional communication skills and a very strong ability to manage a variety of leaders
• Strong willed, decisive, a fast learner and able to effect changes fast
• Strong attention to detail
• Excellent interpersonal and communication skills and ability to multi-task
• Ability to work independently and employ effective organizational, project and time management skills
• Ability to build relationships, recruit candidates, and influence selection decisions

We are looking for a React.js Developer to join our team! If you are interested in creating the best user experience and UI, you will love this job!

• Plan, develop and implement user interface strategy
• Work with designers and developers to develop modern, intuitive user interfaces for our web properties
• Work on design, look, and feel of our web properties
• Continuously improve the user experience
• Research user preferences
• Research new technologies and best practices
• Work in a team environment with shared code; disciplined use of source code control and process documentation
• Improve JS and CSS quality by conducting code analysis, and recommending changes in policies and procedures

• 1+ year of experience with  ReactJS, Next.js
• 1+ years of experience with SASS/LESS
• 1+ years of experience with TypeScript
• 1 years of experience with node
• 1 years of experience with HTML
• 1 years of experience with CSS
• 1 years of experience with DOM
• 1 years of experience with AJAX, AXIOS, etc
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Degree in Computer Science

Key Skills
Typescript, React, React.js, Javascript, Node