Technical Architect – Product Engineering

Key Responsibilities

·       System Design: Design secure, scalable, and highly available multi-tenant cloud-based application architectures.

·       Integration Strategy: Build robust APIs, webhooks, and data pipelines for complex enterprise client connections.

·       Technical Guidance: Mentor software engineers and lead critical code and architecture reviews to ensure engineering excellence.

·       Performance & Security: Drive non-functional infrastructure needs including high uptime, strict data privacy compliance, and fast application response times.

·       Cross-Functional Collaboration: Partner closely with Product, Security, and Customer Success teams to align technical execution with business roadmaps.

Required Qualifications

·       Experience: 8+ years of experience in software engineering with at least 3+ years operating as a technical or solutions architect within a B2B SaaS environment.

·       Cloud & DevOps: Deep production knowledge of major cloud infrastructure (AWS, GCP, or Azure), containerization technologies (Docker, Kubernetes), and modern CI/CD automation pipelines.

·       Architecture Patterns: Proven expertise designing microservices, event-driven architectures, and high-performance relational and NoSQL database structures.

·       Communication: Strong written and verbal communication skills, with a proven ability to translate complex technical concepts clearly to both engineers and business stakeholders.

·       Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical work experience).

Preferred Skills

·        Prior experience managing architectural frameworks for enterprise compliance frameworks like SOC2, ISO 27001, or GDPR.

·        Background in building real-time data processing engines, stream frameworks, or integrating enterprise AI/ML components.

Sr. Technology Architect

Experience Range: 12–15+ years of IT experience, including 3–5+ years in leadership / people management roles.

Location: Chennai, Hyderabad, Bangalore

Qualification: B. Tech /B.E in computer science or equivalent

Minimum 10+ years of experience in Advanced Java

At least 2+ years of experience for the following areas:

• Lead and mentor full-stack development teams across multiple projects and workstreams.
• Define technical architecture, coding standards, and development best practices.
• Drive end-to-end delivery of enterprise applications using Agile methodologies.
• Oversee application design, development, testing, deployment, and production support.
• Ensure adherence to security, performance, quality, and compliance standards.
• Collaborate with clients, product owners, architects, and cross-functional teams.
• Manage resource planning, risk mitigation, technical reviews, and stakeholder communication.
• Promote DevOps, CI/CD, and automation practices to improve delivery efficiency

Must Haves-

• Strong experience in Java Full Stack Development.
• Expertise in Spring Boot and Microservices Architecture.
• Proficiency in Python, Shell Scripting, and backend development.
• Hands-on experience with SQL, Oracle, and PostgreSQL databases.
• Front-end expertise in React, Angular, HTML5, CSS3, Bootstrap, and JSP.
• Experience with Kafka or similar event-driven messaging platforms.
• Strong understanding of API Design, REST Services, and Swagger/OpenAPI.
• Experience implementing security frameworks including OAuth 2.0.
• Hands-on expertise with Jenkins, CI/CD pipelines, and DevOps practices.
• Experience with code quality and security tools such as SonarQube and Fortify.
• Proven people management, stakeholder management, and delivery leadership experience.
• Experience working in Agile/Scrum environments.

Good to Haves-

• Experience with cloud platforms (AWS, Azure, or GCP).
• Knowledge of containerization and orchestration technologies such as Docker and Kubernetes/OpenShift.
• Experience with performance tuning, observability, and application monitoring tools.
• Telecom, OSS/BSS, or enterprise digital transformation domain experience.
• SAFe Agile, PMP, Scrum Master, or cloud certifications.
• Exposure to AI-assisted development tools and engineering productivity platforms.

Read This Before Anything Else

We have 6 developers who can ship. What we don't have is someone who turns that into a real engineering function: real architecture, real leverage, real AI-driven advantage. If that gap sounds like an opportunity rather than a headache, you're in the right place. If it sounds like a lot of undefined work with no playbook handed to you, this one probably isn't for you. That's completely okay. There are plenty of great roles that fit differently.

About CraftMyPlate

CraftMyPlate is Hyderabad's go-to platform for food experiences for micro-events: house parties, birthdays, office celebrations, festive gatherings, and more. We're building the operating system for how India discovers, customises, and orders food for smaller events. We're backed by established founders and investors, and we're funded and growing fast. The next phase of that growth runs through engineering.

Where We Stand

Some numbers, because they matter more than adjectives. Order volume has grown 50x in two years, and we're compounding at roughly 3x year over year, without giving up equity to fund it. That means the business runs on its own economics. The growth is real demand, not runway bought with dilution, and every efficient architectural decision this role makes directly protects that.

Most people size up an opportunity by asking what's going to change in ten years. The more useful question, and the one this company is built around, is what won't change. People will keep gathering. They'll keep celebrating, hosting, and marking festivals, in 10 years and in 20. That permanence is the bet. You're not building infrastructure for a trend cycle. You're building for a category that outlasts the current AI wave, the next funding round, and probably us too.

The Technical Reality

Here's an honest read of the engineering problem, not a sanitized version of it.

Event-driven commerce doesn't scale like typical e-commerce. Demand isn't smooth, it's spiky: weekends, festival calendars, and event dates create real load concentration, and each order is tied to a hard deadline that can't slip the way a shipped package can. That has direct architectural consequences: systems need to handle bursty, unpredictable traffic without paying for idle capacity the rest of the time, which is exactly why we're serverless-first on AWS rather than running a fixed fleet sized for peak.

Underneath that, every order touches multiple systems that have to stay consistent: kitchen and vendor fulfillment status, inventory across partners, payment gateway settlement, and refunds, often in real time and often across more than one vendor for a single event. Getting that consistency right across SQL and NoSQL stores, without it becoming a source of support tickets and manual reconciliation, is a real architecture problem, not a CRUD problem.

The AI-agent layer is the next lever, and it's a business lever as much as a technical one. Every workflow we can hand to a well-orchestrated agent instead of a new hire is a workflow that scales without adding headcount, which is exactly how a company grows 3x a year without diluting equity to fund the team behind it. That's why agent orchestration across multiple LLMs, using LangGraph, sits in the "go deep" tier of this role rather than being a nice-to-have.

You'll likely find some of this framing right and some of it worth challenging once you're actually in the codebase. That's expected, and honestly preferred over someone who just nods along.

Why This Role Exists

You'll be the most senior technical person in the company, reporting directly to the founder. Not a manager brought in to run standups. An owner. You set the architecture, you write code yourself, and you make the team materially better. You also own where AI and automation take this company next, starting with our first in-house AI agent product (details shared in the interview), and expanding from there into how the company runs, department by department: HR, finance, marketing, design, development, all sitting on an engineering layer that you design.

If you've outgrown a role where you plan but don't build, or where good ideas die in a committee, this is built to be the opposite of that.

What You'll Own

• Architecture, end to end. Scalable, cost-efficient systems from day one, not "fix it later" engineering. You own the decisions and their long-term consequences.
• Hands-on building. You are still writing code and shipping. This isn't a seat where you review other people's work all day. You lead by building.
• The engineering team. Directly manage, mentor, and level up our 6 developers. Build the technical bar, the review culture, and the calibration that lets the team ship independently.
• The AI-agent roadmap. Own the architecture behind our first AI agent product, then the broader strategy for AI agents and automation across every function in the company, with engineering as the layer underneath all of it.
• Team scaling. Build the next layer of leads under you so execution quality scales without you being the bottleneck.
• Technical accountability. When something breaks, you fix it. You don't escalate and wait.

Our Stack, and the Depth We Expect

Not everything on this list needs the same level of mastery. Some of it you need to own at an architectural level. The rest you need to be strong enough to build yourself, direct the team on, or delegate to AI agents with confidence.

Go deep here. This is where the real architecture decisions live, and where the business impact is highest:

• AWS, serverless first. You should be genuinely well versed in AWS application development, not just "have used AWS." You should be able to design and guide serverless architecture (Lambda, API Gateway, DynamoDB, Step Functions, and similar) as our default way of building, because our demand curve is spiky by nature and fixed infrastructure is money left on the table.
• TypeScript, our primary language across backend and frontend.
• Agent orchestration across multiple LLMs, using LangGraph. This is core to our AI roadmap and our path to scaling operations without scaling headcount. You own how it's architected, not just how it's used.

Working proficiency. Build it yourself, direct the team, or hand it to an AI agent and know if the output is right.

This Is You If

• You've built and shipped real production systems yourself, not just reviewed other people's architecture from a distance.
• You go deep wherever the problem is, and you're comfortable owning the exact stack described above, not just "full-stack" in the abstract.
• You've made engineers around you measurably better, whether or not you've held the title for it yet.
• You're already using AI coding tools and agents seriously, like Claude, Cursor, or similar tools, as part of how you build, not as something you tried once. We'll likely explore this together in the interview.
• You have a bias toward leverage over hours. You'd rather automate or systematize a problem than grind through it. But when something's live and needs to be done right, you see it through completely, with no half-finished work.
• You want to build something for years, not land somewhere comfortable. We'll know the difference from how you talk about your last three years.

This Might Not Be the Right Fit If

• You'd prefer a stable, well-defined role with clear boundaries and someone else making the calls. That's a fair thing to want, just not what this is.
• You'd rather receive direction than bring us architecture and AI strategy yourself.
• You haven't yet gotten hands-on with AI coding tools in your daily work.
• You're drawn more to the title than the work behind it.

If none of that sounds like you, we'd love to hear from you.

Requirements

• 5 to 7 years of experience in software engineering, with real ownership of architecture-level decisions, not just feature delivery.
• Prior experience leading or mentoring engineers, formally or informally.
• Tier-1 or Tier-1+ engineering college strongly preferred (IIT, BITS, top NIT tier, or equivalent). We'll consider other institutions only with clearly commendable, verifiable work: real systems you can walk us through in depth, strong open-source contributions, or a track record that speaks for itself. Pedigree is a proxy for speed, not a checkbox. We test for the underlying ability regardless.
• Comfortable in an early-stage environment: undefined problems, few processes, and the expectation that you help define both.

Compensation

Competitive, with equity. We're formalizing a structured ESOP program alongside this hire. Specific numbers are discussed directly in later interview rounds.

If reading this got you a little excited about what you'd build here, we'd genuinely love to talk. If it didn't quite land, no hard feelings. We just want the right fit for both sides.

This is a remote position.

About Leegality:

Leegality works with large Indian businesses to digitally transform critical compliance processes in a fast, easy and secure way.

We have multiple products across 2 categories:

Document Infrastructure:

Products that help businesses build paperless processes at scale:

1. Document Execution Workflow: A unified platform for businesses to digitally execute (eSign, eStamp, Template Pre-fill, Document Fraud Prevention etc.) agreements, forms and other documents in a compliant way. Currently in use by 2000+ Indian businesses from giants like HDFC and SBI Cards to high-growth disruptors like goDigit and Cars24.
2. Contract Management: An AI-powered platform for businesses to quickly review, negotiate and take action on contracts
3. Signstation: A simple platform for businesses to digitally sign simple documents like invoices, policies and letters in a cost effective manner

Consent Infrastructure:

1. Consentin: An end-to-end DPDP and Privacy compliance platform for Indian businesses
2. Consentin Lens: A data discovery platform for businesses to identify the personal data they collect and store.

If you’re interested in building mission critical software that operates at population scale (75 million + Indians have signed at least one document through Leegality) then join Leegality.

Curious about our impact? Explore our customer success stories: leegality.com/case-studies

Our Culture

At Leegality, trust, ownership, transparency, and having fun while doing meaningful work are core to how we operate — not just values on paper. Our team rated us an incredible 97 eNPS for FY 2023–24 — the highest among 175+ startups surveyed.

We focus deeply on helping our people grow and stay motivated. Some of the perks you’ll enjoy:

• Flexible working hours
• Hybrid work setup
• Bi-annual performance appraisals
• A culture that rewards initiative, curiosity, and impact

If you're looking for a place where you can make a real difference while working with smart, driven, and genuinely nice people, welcome to Leegality.

Location: Hybrid

Role Overview

We are looking for a Technical Lead – Python to lead the design, development, and evolution of scalable backend systems that power Leegality's products. This role combines hands-on backend development with technical leadership, enabling you to influence architecture, mentor engineers, and drive engineering excellence across the team.

You will work closely with Product, Design, QA, DevOps, and other engineering teams to build reliable, secure, and high-performance applications while fostering a culture of ownership, collaboration, and continuous improvement.

Key Responsibilities

• Lead the design, development, and maintenance of scalable backend applications using Python.
• Own the technical architecture of backend systems, ensuring scalability, reliability, maintainability, and security.
• Design, develop, and optimize RESTful APIs and microservices for high-performance applications.
• Drive architectural decisions, establish engineering best practices, and promote clean, maintainable code.
• Conduct code reviews and mentor engineers through technical guidance, pair programming, and knowledge sharing.
• Lead technical estimation, sprint planning, solution design, and execution for engineering initiatives.
• Optimize application performance through database tuning, caching, asynchronous processing, and efficient system design.
• Ensure high code quality through unit testing, integration testing, CI/CD pipelines, and automated deployment practices.
• Troubleshoot and resolve complex production issues while driving root cause analysis and long-term improvements.
• Evaluate and adopt new technologies, frameworks, and engineering practices to continuously improve the platform.
• Build and foster a high-performing engineering culture focused on collaboration, accountability, innovation, and continuous learning.

Desired Skills

• 7–11 years of experience in backend software development, with at least 2–4 years in a technical leadership role.
• Strong proficiency in Python and object-oriented programming concepts.
• Hands-on experience with Python frameworks such as Django, Flask, or FastAPI.
• Strong understanding of RESTful API design and development, authentication mechanisms (JWT/OAuth), and API security best practices.
• Experience designing scalable backend architectures, distributed systems, and microservices.
• Strong knowledge of relational databases such as MySQL or PostgreSQL, with experience in query optimization, indexing, and schema design.
• Exposure to NoSQL databases such as MongoDB and caching technologies like Redis.
• Experience with cloud platforms such as AWS, containerization using Docker, orchestration using Kubernetes, and CI/CD pipelines.
• Strong understanding of software engineering best practices, including design patterns, SOLID principles, code reviews, testing, and documentation.
• Experience with version control systems such as Git and modern development workflows.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Ability to balance hands-on development with technical leadership and delivery ownership in a fast-paced product environment.
• Experience working in SaaS or product-based organizations is preferred.
• Exposure to AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT is an added advantage.

We’re Hiring | Technology Lead – Java & AWS

Locations: Kochi | Trivandrum | Bangalore

Experience: 15–18 Years

Key Skills: Java, AWS, AI/ML

What We’re Looking For

Strong hands-on expertise in Java and enterprise application development.

Solid experience with AWS and cloud-based architectures.

Practical experience implementing AI/ML solutions.

Expertise in solution architecture, system integration, and scalable application design.

Proven ability to lead technical initiatives while remaining actively involved in coding, design, and troubleshooting.

Experience delivering end-to-end enterprise solutions.

We’re on the hunt for a Principal Engineer who loves solving tough problems, mentoring others, and shaping the future of our platform. In this role, you’ll be leading the design and build of scalable systems and integrations across major cybersecurity platforms. Sometimes you’ll be deep in the code, other times you’ll be guiding teams and customers to the right solutions. If you enjoy balancing hands-on work with big-picture thinking, this could be your spot. 

About Us

At Metron Security, we help top cybersecurity companies supercharge their tools through automation and integrations. Our engineers connect and extend platforms like Splunk, IBM QRadar, ServiceNow, CrowdStrike, Cybereason, and many more. We believe in a developer-first culture where creativity, ownership, and continuous learning drive everything we do. 

Why You’ll Love Working Here

• A true developer-first environment where your ideas and technical chops matter.
• Hands-on exposure to 250+ security platforms (yep, really).
• Direct contact with customers so you can see the impact of your work right away.
• A fast-paced, growth-focused culture—but we also respect work-life balance. No weekends, and only occasional evening calls. 

What We’re Looking For 

We’re hoping to meet someone who has both deep technical expertise and natural leadership instincts. You think holistically about systems, enjoy digging into tricky problems, and can guide both teammates and customers to success.

Must-Have Skills

• Solid programming experience across multiple languages (Python, TypeScript, Java, Node.js, Angular, React, C#, C++… we’re language-agnostic and use the best tool for the job).
• Quick at learning new security platforms.
• Proven ability to design and build scalable systems, APIs, and integrations.
• Experience mentoring and leading engineering teams.
• Strong debugging and problem-solving skills in complex environments.
• Organized, reliable, and able to set and meet clear timelines.
• Comfortable working directly with customers to understand needs and design solutions.
• Familiar with cloud platforms (AWS, GCP, or Azure) and security best practices. 

Bonus Points If You

• Have experience building or leading integrations with enterprise security tools.
• Like approaching challenges with a “hacker mindset.” 
• Know your way around Docker, Kubernetes, and cloud deployments. 
• Contribute to open source or share technical insights publicly. 

What You’ll Do

• Be the face of Metron Security with our customers—collaborating on solutions and keeping communication clear.
• Bridge the gap between customers and our dev team, ensuring the right info flows both ways. 
• Mentor and train junior developers, helping them level up. 
• Step in to tackle tough technical problems when the team needs backup.
• Build and document knowledge about security platforms.
• Spot potential roadblocks early and help keep projects on track.

Who You Are

• Strategic thinker who isn’t afraid to roll up their sleeves.
• Clear communicator who collaborates openly.
• Proud of building strong, maintainable solutions that exceed expectations.
• Curious, quick learner, and always exploring new technologies.
• Positive, “let’s figure it out” teammate who lifts others up. 

At Metron Security, we’re all about helping security teams work smarter. If you’re excited to take on big engineering challenges, mentor others, and drive technical vision in a growing company, we’d love to talk.

AI Architect – Enterprise AI & Generative AI ( Remote) - Contractual

Experience: 8+ years

Location: Remote, India

Employment Type: Contractual

Working Hours: 3:00 PM – 12:00 AM IST

Client Engagement: US-based client

About the Role

We are looking for a hands-on, client-facing AI Architect to lead the architecture, technical direction, and production implementation of enterprise AI and Generative AI solutions for a US-based client.

You should combine strong software engineering and cloud architecture fundamentals with practical experience building secure, scalable, and reliable AI applications. This role involves end-to-end technical ownership, from solution design and prototyping to production deployment and optimization. It is not a research-only, advisory-only, or prompt-writing position.

Key Responsibilities

• Lead end-to-end architecture and delivery of AI/ML and Generative AI solutions, from discovery and proof of concept to production rollout.
• Design LLM-powered applications using Retrieval-Augmented Generation (RAG), embeddings, vector databases, AI agents, and orchestration frameworks.
• Define data ingestion, chunking, retrieval, grounding, evaluation, and knowledge-refresh strategies.
• Select appropriate AI models and platforms based on quality, latency, cost, security, and operational requirements.
• Design cloud-native architectures, APIs, integrations, identity controls, monitoring, and resilient deployment patterns.
• Create architecture diagrams, technical designs, implementation roadmaps, and technical standards.
• Implement AI quality and safety measures, including hallucination mitigation, guardrails, access controls, and prompt-injection defenses.
• Guide engineering, data, ML, and DevOps teams through implementation, code reviews, troubleshooting, and go-live readiness.
• Lead technical discussions and design reviews with US client stakeholders.
• Establish production monitoring, CI/CD, versioning, incident handling, and performance and cost optimization practices.

Required Skills & Qualifications

• 8+ years of relevant experience in software engineering, AI/ML engineering, data engineering, or technology architecture.
• Proven experience personally architecting and deploying at least one enterprise-grade AI or Generative AI solution into production.
• Strong practical knowledge of LLMs, RAG, embeddings, vector databases, orchestration frameworks, and model evaluation.
• Hands-on experience with Python and APIs, including prototyping, code review, and troubleshooting.
• Experience with at least one major cloud platform: Microsoft Azure, AWS, or Google Cloud Platform (GCP).
• Understanding of data pipelines, SQL/NoSQL databases, containers, CI/CD, MLOps, and LLMOps.
• Knowledge of enterprise security, privacy, identity and access management, and responsible AI practices.
• Experience independently leading architecture workshops, design reviews, and technical discussions with US clients.
• Excellent written and spoken English, documentation, and stakeholder management skills.
• Availability to work from 3:00 PM to 12:00 AM IST and willingness to accept a contractual engagement.

Preferred Experience

• Azure AI Foundry, Azure OpenAI, Amazon Bedrock, or Google Vertex AI.
• Azure AI Search or equivalent retrieval tools.
• LangChain, LangGraph, Semantic Kernel, and agent/tool orchestration.
• Model fine-tuning, predictive ML, document intelligence, multimodal AI, or real-time AI applications.
• Experience in cloud modernization, enterprise integrations, data analytics, or technology consulting.
• Relevant AI/cloud architecture certifications and experience mentoring technical teams.

What Success Looks Like

• Designing secure, scalable, production-ready AI solutions rather than demos or conceptual presentations.
• Making sound technical decisions around feasibility, performance, reliability, cost, and AI risks.
• Taking ownership of architecture decisions and resolving technical blockers with limited supervision.
• Building trust with senior US stakeholders and collaborating effectively with India-based delivery teams.

Contract Details

• Initial engagement: Minimum 3 months, with extension subject to project requirements and performance.
• Working schedule: 3:00 PM – 12:00 AM IST.
• Potential permanent employment: After 18 months, the client may consider direct permanent employment at its sole discretion. Conversion is not guaranteed.

Mandatory Screening Criteria

Candidates should be able to:

• Explain an enterprise AI/GenAI solution they personally architected and deployed, including architecture, scale, evaluation, and business impact.
• Whiteboard an enterprise RAG or agentic solution covering data flow, security, authentication, authorization, monitoring, and cost controls.
• Discuss real-world model-quality issues, hallucinations, privacy risks, incidents, and architectural trade-offs.
• Lead a technical design review with US client stakeholders.
• Confirm acceptance of the working hours and contractual engagement.

Apply only if you have hands-on experience architecting and deploying enterprise AI/GenAI solutions in production.

• Business: Immerse in operations until you think like an insider.Rapidly acquire domain expertise through direct observation, translate between business and engineering seamlessly, and mentor engineers in your area on immersion. Influence senior stakeholders effectively, manage complex stakeholder landscapes with competing agendas, and build trust rapidly with new stakeholders.
• Delivery: Lead rapid delivery initiatives across teams in your area, coach on prototype-first approaches, and establish trust through consistent fast delivery. Build complete applications rapidly across any technology stack, select the right tools for each problem, and define clear criteria for prototype-to-production transitions.
• Generative AI: Architect RAG systems for complex use cases across teams, implement advanced techniques (hybrid search, reranking, query expansion), mentor engineers on RAG best practices, and establish RAG standards. Lead evaluation strategy across teams, establishing annotation guidelines, training human-calibrated LLM judges, and building evaluation pipelines that connect tracing to datasets to experiments.
• People: Build high-performing teams across your area, navigate complex interpersonal dynamics, foster psychological safety, and create environments where diverse perspectives are valued. Influence through communication at all levels — from frontline to executive. Handle difficult conversations skilfully and train engineers in your area on effective communication.
• AI-Augmented Development: Optimise AI tool usage across teams in your area, train engineers on AI-augmented and agentic engineering workflows, evaluate new AI development tools, and establish practices that balance AI speed with verification rigour.
• Scale:  Design  complex  multi-component systems  end-to-end,  evaluate architectural options for large initiatives across teams, guide technical decisions or your area, and mentor engineers on architecture. Create debt reduction strategies across teams, influence roadmap decisions to include debt work, and teach engineers when to accept debt for speed versus when to invest in quality.

What You Bring

• Bachelor’s degree in computer science, Software Engineering, or related field with 7+ years of relevant professional experience.
• Deep production experience with Python and JavaScript/TypeScript across backend and frontend, with demonstrated ability to work comfortably across the full stack.
• Strong experience with modern frontend frameworks (such as Next.js or React) and backend API development.
• Extensive experience with cloud platforms (AWS preferred; Azure or GCP also valued), including infrastructure-as-code tools (such as CloudFormation or Terraform).
• Deep Working knowledge of multiple database paradigms, including relational databases (such as PostgreSQL), document databases, and key-value stores (such as Redis), with the ability to select the right storage technology for each problem.
• Strong experience with CI/CD pipelines (such as GitHub Actions), containerisation, and production deployment strategies.
• Demonstrable fluency with AI coding tools (such as Claude Code, Cursor, GitHub Copilot, or similar) and proven ability to design agentic engineering workflows and train teams on AI-augmented development practices.
• Hands-on experience architecting production generative AI applications (LLM integrations, vector databases, RAG systems, evaluation pipelines) is essential.
• Experience leading technical initiatives across multiple teams, mentoring engineers, and establishing engineering practices is required.
• Experience navigating ambiguous problem spaces, working directly with business stakeholders and end users, and shipping working solutions rapidly is required.
• Experience in an embedded, forward-deployed, or consulting-style engineering model is a strong plus.

• Must have exceptional communication skills and demonstrated ability to influence at senior levels. This role requires comfort leading across ambiguous environments, building trust-based relationships with commercial stakeholders at all levels, developing junior and mid-level engineers, and making strategic decisions that balance delivery speed with architectural integrity. You will shape engineering practices across your area and be expected to lead multi-team initiatives.

About the Company

As the world moves toward AI-native applications, one element matters more than anything: data.

We are building a platform that helps organizations unlock the value hidden within customer feedback. By centralizing data from multiple sources—including CRM platforms, support systems, collaboration tools, surveys, community forums, and customer conversations—into a unified intelligence layer, we enable teams to understand customer needs and make better product decisions.

Built on top of this foundation is an AI-powered platform that allows teams to query, monitor, and act on customer intelligence directly within their workflows. Our customers include some of the fastest-growing product-led technology companies as well as large global enterprises.

Backed by leading global venture capital firms, our engineering culture is AI-native from the ground up. Agents, LLMs, and applied machine learning are not side projects—they are central to how we build products. We operate at the cutting edge of agentic systems and continuously push the boundaries of what modern AI applications can achieve.

What You Will Do

• Convert product direction into phased technical plans, including estimates, milestones, dependencies, and risk assessments.
• Make thoughtful trade-offs across correctness, latency, user experience, AI/model behavior, reliability, cost, and delivery speed.
• Define clear ownership boundaries across frontend applications, BFF layers, backend services, agent workflows, ML platforms, and data contracts.
• Review ERDs, PRDs, design documents, and implementation plans to identify gaps before they become execution challenges.
• Drive planning and execution for complex initiatives while empowering area leads and senior engineers to maintain ownership.
• Partner closely with Product, Design, Engineering, and GTM teams to turn ambiguous problem statements into executable solutions.
• Influence technical direction through strong engineering judgment, architectural leadership, and hands-on involvement.
• Mentor senior engineers and contribute to engineering excellence through reviews, incident analysis, and proactive risk management.

What It Takes

• 9+ years of experience as a Senior Engineer, Technical Lead, or equivalent role.
• Demonstrated experience owning architecture and execution for large-scale product or platform initiatives spanning multiple teams.
• Strong foundation in distributed systems and modern software architecture.
• Exposure to agentic AI systems, machine learning engineering, MLOps platforms, and frontend/BFF architectures.
• Ability to own end-to-end product and technical problems rather than specializing exclusively in a single layer of the stack.
• Proven track record of converting ambiguity into actionable engineering plans.
• Excellent written communication skills, including design documentation, architectural reviews, trade-off analyses, and RCA documentation.
• Ability to challenge requirements constructively and collaborate effectively across Product, Design, Engineering, and GTM functions.
• High ownership mindset, attention to detail, and a low-ego, collaborative approach.

Required Experience: 10–15 years (with at least 3–5 years in leadership roles)

● 10–15 years of overall experience in backend engineering, with strong exposure to

Python and/or Golang.

● 3–5 years of experience managing engineering teams.

● Proven experience delivering large-scale, distributed systems in production

environments.

● Strong understanding of microservices, cloud-native architecture, and DevOps

practices.

● Hands-on background in backend engineering (able to guide teams technically, even

if not coding daily).

● Familiarity with CI/CD pipelines, observability, and performance optimization.

● Experience in financial services or high-transaction domains is a plus.

● Experience leading teams that have utilized AI-driven development practices (e.g.,

agentic coding, LLM integration) to improve productivity and innovation is a

significant advantage.

Skills

● Excellent leadership and people management abilities.

● Strong communication and stakeholder management skills.

● Ability to balance technical depth with business priorities.

● Problem-solving mindset with a focus on delivery and impact.

● Passion for building engineering culture and improving developer experience.