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Technical Account Manager (Customer success, Adtech)
Technical Account Manager (Customer success, Adtech)

Technical Account Manager (Customer success, Adtech) at TalentXO · Noida · 6 - 10 years · ₹30L - ₹35L / yr · Profitable · Posted 21 May 2026

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Technical Account Manager (Customer success, Adtech)

tabbasum shaikh's profile picture
Posted by tabbasum shaikh
6 - 10 yrs
₹30L - ₹35L / yr
Noida
Skills
Customer success
Adtech
Account Management
technical account handling

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

  • Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
  • Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
  • Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
  • Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
  • Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
  • Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

  • Strong Technical Account Manager (Publisher Side) Profile
  • Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager / Publisher Operations professional in AdTech, Programmatic Advertising, or Digital Media
  • Mandatory (Experience 2) – Must have hands-on experience managing top publisher accounts or supply-side relationships; specifically publisher-side technical account handling
  • Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
  • Mandatory (Experience 4) – Proven experience in technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
  • Mandatory (Experience 5) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
  • Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
  • Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
  • Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support


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About TalentXO

Founded :
2018
Type :
Product
Size :
20-100
Stage :
Profitable

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Apply for this job


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Great! Now let’s talk about You and this Role! 🙌

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👯 Skill we are looking for in this role

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👯 What qualities we look for in our team members?

While there is no stencil for the type of people we like, there are a few traits that might make Reo.Dev a better fit for you. Reo.Dev might be a good fit if you:

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  • Have a longish view of your career growth and not optimising for the next 1-2 years.


Read more here:

👋 Hi There, Meet Reo.Dev

  • Origins: Reo.Dev was founded in March 2023 by Achintya, Gaurav and Piyush – All of them are 2nd time Entrepreneurs [read more on the Founding team below]
  • Value Prop: Reo.Dev provides Revenue Intelligence for Developer tool companies. We are category creators and currently no other company has the capabilities Reo.Dev has. Our closest parallel is 6sense.com which operates in the B2B SaaS industry and does not serve DevTool companies
  • Customers: Our Customer base includes some of the most respected DevTool companies [see more details below]. All of our Customers are in the US and EU. We are hugely Customer centric and satisfaction scores are very high. [read more on customer feedback below]
  • Traction: We have grown 5X in 2024 vs. Dec’2023 and are on track to grow 10X in 2024 vs. Dec’2023. We price at a Premium and have 90%+ Gross margin
  • Funding: We are funded by the most reputed VCs from India and the US [see more on Fundraise below]


Origins and Value Prop

🏗️ About the Developer Tools industry:

Developer tools is a $500 billion industry, generates $50B in revenue annually and has been growing at 22% year on year. Source

By definition, this industry is at the frontier of technology. Innovation happens extremely fast in this industry. Teams need to have a strong technological background to build for this industry

Developer tools can scale up globally, generate strong revenue and have high profit margins


🏆 Reo.Dev Value Prop

Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.

Our customers include CROs, VP Sales, VP Marketing, AE, SDR teams and Marketing teams of Devtool companies


👷‍♂️ Founding Team:

Reo has been founded by experienced entrepreneurs. All three founders have a strong track record of building start-ups and leading teams

  • Achintya: Achintya was previously the co-founder at Phyllo, which is a developer tool company. Phyllo raised ~$18M in VC funding from top tier VCs. Achintya is a Chemical Engineer from IIT Delhi (2009) and MBA from Indian School of Business (2013)
  • Piyush: Piyush is a second time entrepreneur. He previously founded Scholr, which was an EdTech start-up and was acquired by BYJU’S in 2020. Piyush is a Mechanical Engineer from IIT Kharagpur (2008) and MBA from India School of Business (2013)
  • Gaurav: Gaurav is a senior Tech leader with 16 years of experience. Previously he was VP Engineering at Ninjacart (valued at $1B+) and CTO of Kuliza where he led a team of 150+ developers. He is a Computer Science Engineer from IIIT Allahabad (2006)


💡 As co- founders we take pride in the fact that people who have worked with us in the past, want to work with us again!


Customers and Traction

In 9 months since Product Launch, we have amassed a large customer base comprising of some of the most well known and highly reputed DevTool companies. 90% of our Customers are HQ’d in North America and Europe



Some of our Customers:

Customer Feedback and NPS:


Our customers love us!! Check this out!

https://www.youtube.com/watch?v=DzvixiSd7GA

Customer Feedback

Unleash Shorts.mp4

“Reo Helped us identify needle in haystack accounts. We overachieved our targets for consecutive months with Reo.Dev”

**Micheal, CMO, Unleash [Spark Capital. Series A| Open Source Feature Mgmt. Platform]**

Aporia Shorts.mp4

“The most beautiful things about Reo.Dev is that it was built for developer focused companies. We saw a 2X increase in meetings booked!”

**Shai Alani, VP Marketing, Aporia [Tiger Global. Series A | ML Ops Platform]**

Fluree Shorts (1).mp4

“Reo.Dev data is some of the best data I have ever used. It helped us increase sign-ups by 30%”

Kevin Doubleday, Director - Marketing, Flur.ee [Sinewave. Series A | Data Mgmt. Platform]

Lightbend Shorts (1).mp4

“With Reo.Dev, we identified more than 10,000 target accounts that we had never interacted before”

**Alec Cross, VP Sales, Lightbend [Greylock, Dell Capital. Series D| Low Latency Microservices]**

Chronicle Shorts .mp4

“Reo.Dev is integrated into our SDR process. It is helping us learn who is evaluating our competitors and triangulate intent on web”

Andrew Twigg, Sales Director, Chronicle [Low Latency Trading PaaS]

WhatsApp Audio 2023-10-19 at 10.52.54 AM.mpeg

“I was never able to crack technical prospecting and this cracked it.”

Micheal, AE (Outsourced), Outerbounds [Foundation Capital, Series A | AI Infra platform]

Traction

In 2024, we have grown 5X vs. 2023 and are on track to grow 10X by the end of the year!



Fundraise

Pre-Seed round: Q3’2023

Read about our Pre-Seed round here:

https://inc42.com/buzz/reo-dev-bags-funding-to-provide-sales-intelligence-to-developer-focused-enterprises/

https://business.outlookindia.com/corporate/reodev-secures-12-million-in-pre-seed-funding-round-led-by-india-quotient

https://entrackr.com/2024/02/revenue-intelligence-startup-reo-dev-raises-1-2-mn-led-by-india-quotient/


Seed round: Q2’2024

We have raised a Seed round funding in Q2’ 2024 from one of the most reputed VC funds in the US. This round has not been announced yet.


Series A: Q2’ 2026

Reo.Dev just raised $11.3M in Series A funding (Q2**’**, 2026), led by Elevation Capital, with participation from Heavybit, India Quotient, Foster Ventures, Uncorrelated Ventures, and other angel investors. This brings our total funding to $15.3M.

Media:

  • Reo.Dev Raises $11.3 Million Series A to Scale AI Signals for Companies Selling to Engineering Teams (PR Newswire)
  • Reo.Dev raises $11.3M in Series A led by Elevation Capital (YourStory)
  • Reo.Dev Bags $11.3M Series A to Scale Across the US (Yahoo Finance)
  • Reo.Dev Raises $11.3M in Series A Funding (FinSMEs)


Read more
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