TechOps / Production support

Top college graduate with experience as Ex-Founder's Office / Ex-founder / Ex-product manager / Ex-Sales / Ex-Customer Success profile

Mandatory (Experience 1): Must have 6+ years of experience in roles such as Ex-Founder’s Office / Ex-Customer Success / Ex-Sales / Ex-Program / customer-facing Ex-Product profiles

Mandatory (Experience 2): Must have strong strategic thinking and excellent communication skills

Mandatory (Experience 3): Must have direct external customer-facing experience, owning enterprise and/or mid-market customers, across post-sales, solutions, delivery, or customer success charters

Mandatory (Experience 4): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams

Mandatory (Experience 5): Must have managed and led a team of 4+ members, with ownership of outcomes

Mandatory (Experience 6): Must have experience scaling customer-facing functions (1→10 or 1→100 journeys)

Mandatory (Graduation): Only IIT candidates from Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati OR BITS Pilani (Pilani campus)

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before

Mandatory (Compensation): Candidate's current CTC should not be less than 45 LPA

About Us:

Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology!

Position: Inside Sales Representative (ISR)

Location: Bangalore, Karnataka

Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry.

Key Responsibilities:

• Conduct outbound calls to prospective clients to generate leads and qualify prospects.
• Build and maintain strong relationships with existing and potential clients through proactive communication.
• Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
• Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
• Utilize CRM software to track sales activities, update client information, and generate reports.
• Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
• Upsell additional products or services to existing clients based on their needs and preferences.
• Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
• Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
• Work closely with the marketing team to support promotional campaigns and initiatives.
• Attend industry events and webinars to expand professional networks and stay informed about market developments.
• Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.

Requirements:

• Bachelors degree in business administration, Marketing, or a related field.
• Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Excellent listening skills and the ability to understand clients needs quickly and effectively.
• Proficiency in using CRM software and other sales tools to manage leads and opportunities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-driven mindset with a focus on achieving and exceeding sales targets.
• Adaptability and willingness to learn new technologies and industry trends.
• Prior experience in upselling or cross-selling products or services.
• Strong organizational skills and attention to detail.

Benefits:

• Comprehensive health and wellness benefits package.
• Opportunities for career growth and advancement within the company.
• Dynamic and collaborative work environment.

If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world.

Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

• Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
• Analyzing automation test results for failures, identifying issue trends and quantifying impact
• Isolating and reporting defects effectively quantifying customer impact and verifying fixes through regression testing and other test methodologies
• Working cross-functionally with other QA teams, Developers and Project Managers

Desired Candidate Profile

• BE– CS/ECE, MS, ME, MTech
• 2+ years of QA experience, preferably on consumer hardware/ software products
• Automation experience in modern scripting or compiled languages (Python, JavaScript, C etc.)
• Experience with hardware and/ or software development lifecycle processes
• Knowledge of Unix and Unix shell scripting
• Ability to communicate technical concepts to a non-technical audience
• Deep understanding of SQA methodologies and practices
• Ability to solve hard problems with creative and sustainable solutions
• Be detail-oriented and strive for the best product for our customers
• Self-motivated with the ability to drive features to delivery
• Should have strong hands on experience in developing applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly