Program Advisor

Strong B2B SaaS Product Manager / Early Product Talent profiles

Mandatory (Experience 1) – Must have minimum 10 months+ of Product Management experience OR strong product-focused internships where candidate has owned outcomes end-to-end

Mandtaory (Experience 2) - Proven experience owning products end-to-end – from problem discovery and PRD creation to launch, iteration, and impact measurement

Mandatory (Experience 3) – Comfort with data and ability to define KPIs, analyse performance, and iterate based on insights

Mandatory (Company ) - Must have worked in B2B SaaS companies only, preferably in Series A to Series C funded startups OR top B2C product company

Mandatory (Education 1) – Must be an Engineer and an alumnus of Top 7 IITs only (IIT Bombay, IIT Delhi, IIT Kanpur, IIT Kharagpur, IIT Madras, IIT Guwahati, IIT Roorkee) and BITS Pilani

Mandatory (Education 2) – Year of graduation should be 2023 or later

Mandatory (Note) - Overall experience should not be more than 2 years

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

About the Company

Cyborgwave offers IT services and consulting to help enterprises improve their efficiency, adaptability, reliability, and productivity.

Job Title: UI/UX Design Intern

Location: Remote

Duration: 30 to 60 Days

Stipend: Unpaid

About the Role

We are looking for a creative and motivated UI/UX Design Intern to join our team. In this role, you will work closely with our design and product teams to create intuitive and visually appealing user interfaces. You will gain hands-on experience throughout the entire design process, making this a great opportunity to enhance your portfolio and grow your skills in a professional setting.

Key Responsibilities

• Designing wireframes, prototypes, and high-fidelity mockups for web and mobile applications from scratch.
• Conduct user research, usability testing, and competitor analysis to inform design decisions.
• Collaborate with product managers to ensure designs are feasible and aligned with business goals.
• Help refine and maintain design systems, style guides, and UI components.
• Participate in brainstorming sessions and contribute creative ideas for improving user experience.
• Iterate on designs based on user feedback and data-driven insights.

Requirements

• Currently pursuing or recently completed a degree in Graphic Design, HCI, Interaction Design, or a related field (or self-taught with a strong portfolio).
• Basic knowledge of Figma, Adobe XD, Sketch, or similar design tools.
• Familiarity with UI/UX principles, typography, color theory, and responsive design.
• Strong attention to detail and a passion for creating user-centered designs.
• Ability to take feedback constructively and iterate on designs.
• Bonus: Basic understanding of HTML/CSS, prototyping tools (Framer, ProtoPie), or animation tools (After Effects, Lottie).

What You’ll Gain

• Hands-on experience working on real projects with an individual contribution approach.
• Opportunity to build a professional portfolio with live case studies.
• Exposure to collaboration tools like Jira, etc.
• A certificate of completion and a letter of recommendation (based on performance).

Job Description:-Technical Support Executive

The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.

Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.

Conduct product demos and training

Should be open to work in general shift.

Should be open to travel locally or out of state.

Skills:-

Hardware and Networking are a must

Graduation is must

Good Knowledge of Hardware and Networking concepts

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Should be capable of handling a team of L1 engineers.

Prepare documents on technical knowledge.

Create and compares different solution from the same league.

Job Types: Full-time, Regular / Permanent

About client:

Our client is the world’s largest media investment company. In fact, they are responsible for one in every three ads you see globally. In this role, you will be leading the advocacy narrative for a large cluster of brands for the largest FMCG organization in India.

BEST THINGS ABOUT THE JOB

1. Strategic Leadership Opportunities: As the Director of Product Marketing, you will play a pivotal role in shaping and driving the product marketing landscape for a leading consumer goods company. Your strategic insights and hands-on expertise will directly impact product marketing campaigns, contributing to the organization's growth and market dominance.

2. Transformational Role: In just three months, you'll immerse yourself in the product marketing landscape, and within a year, you'll lead process excellence, innovation, and collaboration. This dynamic progression will challenge you and provide a platform to showcase your capabilities in product marketing strategy.

3. Global Exposure and Collaboration: Working closely with global and APAC teams will allow you to collaborate across diverse markets, cultures, and strategies. Your insights will contribute to a cohesive global product marketing strategy, expanding your professional horizons.

4. Innovation and Creativity: The role offers the chance to introduce innovative product marketing strategies, technologies, and creative campaign approaches. Your ideas will drive exceptional results, ensuring that your creativity is recognized and celebrated.

5. Established Industry Leader: The FMCG brand is a market leader in the fast-moving consumer goods sector. Working with them means being a part of a company that values excellence, growth, and innovation. Your efforts will be instrumental in shaping the product marketing landscape for this industry giant.

REQUIRED EXPERIENCE

• You bring a proven track record of at least 8 years in product marketing, with progressively increasing responsibilities.

• Extensive hands-on experience with Google, Meta (Facebook, Instagram), Google Ads Data Hub, Snapchat, Spotify, and Programmatic Advertising platforms like The Trade Desk and DV 360.

• Working knowledge of Customer Data Platforms (CDP), Data Clean Rooms, First Party Data enhancement tools, and techniques.

REQUIRED COMPETENCIES

• Digital Marketing Expertise: Demonstrated expertise in digital marketing strategies, including SEO, SEM, social media, email marketing, content marketing, and more.

• Data Analysis: Proficiency in analysing data to derive actionable insights, track KPIs, and measure the effectiveness of campaigns. Experience with tools like Google Analytics, marketing 

automation platforms, and CRM systems.

• Process Optimization: Proven ability to design, implement, and optimize processes to improve efficiency and effectiveness. Knowledge of methodologies such as Lean, Six Sigma, or Agile is a plus.

• Project Management: Strong project management skills, including the ability to prioritize tasks, manage timelines, and ensure successful campaign execution within deadlines.

• Collaboration: Excellent communication and collaboration skills to work effectively with crossfunctional teams. Ability to lead, inspire, and influence team members to achieve common goals.

• Technical Proficiency: Familiarity with various digital marketing tools, software, and platforms, including advertising platforms, marketing automation software, and CMS systems.

• Effective Communication: Strong written and oral communication skills in English, with the ability to articulate ideas clearly and persuasively. You can communicate complex concepts to 

both technical and non-technical stakeholders.

• Extreme Ownership: You take full ownership of your projects, campaigns, and decisions, embracing accountability and driving results. Your proactive attitude ensures that challenges are 

met head-on.

• Strategic Thinking: You possess a strategic mindset, able to analyze the bigger picture and translate it into actionable digital marketing strategies that align with business goals.

• Innovative Mindset: Your creative thinking and willingness to explore new ideas contribute to the constant evolution of our digital marketing efforts.

PHP Developer Requirements:

1. Candidate should have experience on Core PHP, Web services,Yii Framework, Web servers, Linux working environment & MVC.

2. Excellent skills in MySQL, Optimization techniques, schema design, Stored procedures, Triggers

3. Good command over design patterns.

4. Good command over OOPS

5. Strong debugging & troubleshooting skills

6. Writing algorithms on application security.

7. Writing shell scripts & integration of third party web services

8. Knowledge on any one of server monitoring tools much appreciated.

9. Should have any one version control (git is more advantage)

10. Should be proactive.

Responsibilities:

1. Writing PHP & shell script code.

2. Analyzing requirements, maintain design patterns & making deployments on time. 3. Understanding the client requirements and implement the tasks in time.

4. Writing Stored procedures, functions and Views in Sqlserver.

Must Have:

1. Solid programming & logical skills.

2. Candidate must have experience on MySQL, Yii framework, MySQL database.

3. Hard working, positive attitude and ability to deliver under time and resource constraints.

• Strong C/C++ programming hands on experience
• Should have work experience on firmware development with strong Linux internals.
• Very good development, design and debugging experience on embedded firmware.
• Added advantage to have experience on Systems management/Out of Band/BMC domain experience
• Good to have automation experience using Python or shell scripting  
• Excellent communication and problem solving skills  
• Experience on tools like JIRA, Yocto, Visual studio, etc.

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a Startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although difficult early on, we can assure you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Designing and developing user interfaces using AngularJS best practices, with a minimum experience of 2+ years.
• Ability to work with other frameworks.
• Proficient in CSS, HTML and writing cross-browser compatible code.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Making complex technical and design decisions for UI framework
• Developing application codes and unit tests in AngularJS, Java Technologies, and REST based web services.
• Conducting performance tests and performance improvement for our user interface on web and mobile.
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
  
  

Key skills:

• Strong object-oriented JavaScript
• AngularJS, MVC frameworks – Angular
• Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• HTML 5, CSS Modules, NPM
• REST, Micro services
• Prior experience with building extensions for browsers, IDEs is a plus
• Experience with Git, CI/CD frameworks

• Hands-on experience in backend programming languages.
• Experience in Python 3.X & Django is a must. Knowledge of .NET, Java, PHP is an added advantage.

• Hands-on experience in front-end technologies like Angular, jQuery, JavaScript, HTML, CSS, SCSS, etc.

• Experience with leading technical teams and acting as a technical mentor.
• Experience in client communication & reporting to the client-side management team.
• Experience in AWS is an added advantage.