Endurance International Group is a publicly traded (NASDAQ: EIGI) technology company that helps power small and medium-sized businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including web hosting, eCommerce, eMarketing and mobile business tools to approximately 4.4 million subscribers around the globe. The company’s world-class family of brands includes Bluehost, HostGator, LogicBoxes, BigRock and ResellerClub, among others. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,700 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel and Brazil. It's Asia-Pacific headquarters, based in Mumbai India accounts for over 450 employees.
What is the Job like? *L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) *Handle all tickets/live chats with good efficiency and participate in 24/7 rotating shifts *Help fix any bugs that crop up in the product and contribute to the feature documentation for our product. Detailed requirements: *Understanding on DNS & Networking Fundamentals, TCP/UDP, IP Routing. * Understanding of SMTP,HTTP,FTP,IMAP,POP *Good understanding of Linux Systems will be a plus
• We are looking for graduates (Freshers can apply) from any stream with excellent communication and written skills who is extremely passionate about technology. • The Responsibilities would mainly involve troubleshooting, resolving technical issues, handling all tickets/live chats with good efficiency and participating in 24/7 rotating shifts • Good understanding of DNS & Networking Fundamentals, Top Level Domains, FTP, HTTP, HTTPS, SMTP, POP, Linux, windows, will be a plus