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We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.
Strong Enterprise SaaS Sales profile with focus on Revenue Growth & Account Management
Mandatory (Experience 1): Must have 2+ years of experience in Enterprise B2B SaaS Sales / Account Management with revenue ownership.
Mandatory (Experience 2): Must have handled large Enterprise clients (e.g., Hindalco, Britannia, Adani, or similar large conglomerates) and managed an ARR portfolio of ₹2 Cr+ from assigned accounts.
Mandatory (Experience 3): Must have proven experience in upselling and cross-selling SaaS solutions, leading commercial negotiations, preparing pricing proposals and detailed costings, and actively managing payment follow-ups with a focus on improving DSO and revenue realization.
Mandatory (Experience 4): Must have led End-to-End enterprise account lifecycle management — including CXO-level engagement, QBRs, renewals, PO management, escalations handling, and revenue expansion.
Mandatory (Company Background): Must be from B2B SaaS Product companies (Tech-enabled platforms preferred).
Mandatory (Gender) - Male candidates are preferred
Manatory (Note) - This role requires a clear 60% focus on sales (revenue generation, expansion, collections) and 40% focus on customer success
- We are seeking a highly motivated and result-oriented Business Development Executive (BDE) with 1-2 years of business development experience, including expertise in freelancing platforms like Fiverr, Upwork, Freelancer, and similar. This role is crucial in expanding our client base, fostering strong relationships, and ensuring smooth onboarding of new clients via these platforms.
Job Type: Full-time
Location: Adajan, Surat
Experience: 1 to 2 years
Salary: Based on experience and skills
Key Responsibilities:
- Identify and engage potential clients on freelancing platforms such as Fiverr, Upwork, and Freelancer.
- Create compelling bids and proposals to secure projects and build lasting client relationships.
- Manage client onboarding, documentation, and agreements with precision and clarity.
- Analyze trends in freelancing ecosystems to optimize client acquisition strategies.
- Collaborate with internal teams for seamless project execution.
Skills and Expertise:
- Proficiency in freelancing platforms for client acquisition and project bidding.
- Strong communication, organizational, and documentation skills.
- Goal-driven, self-motivated, and able to thrive in both team and independent settings.
Regards,
HR Manager
MacyMind
Job Description:
We are looking for an experienced SQL Developer to become a valued member of our dynamic team. In the role of SQL Developer, you will be tasked with creating top-notch database solutions, fine-tuning SQL databases, and providing support for our applications and systems. Your proficiency in SQL database design, development, and optimization will be instrumental in delivering efficient and dependable solutions to fulfil our business requirements.
Responsibilities:
● Create high-quality database solutions that align with the organization's requirements and standards.
● Design, manage, and fine-tune SQL databases, queries, and procedures to achieve optimal performance and scalability.
● Collaborate on the development of DBT pipelines to facilitate data transformation and modelling within our data warehouse.
● Evaluate and interpret ongoing business report requirements, gaining a clear understanding of the data necessary for insightful reporting.
● Conduct research to gather the essential data for constructing relevant and valuable reporting materials for stakeholders.
● Analyse existing SQL queries to identify areas for performance enhancements, implementing optimizations for greater efficiency.
● Propose new queries to extract meaningful insights from the data and enhance reporting capabilities.
● Develop procedures and scripts to ensure smooth data migration between systems, safeguarding data integrity.
● Deliver timely management reports on a scheduled basis to support decision-making processes.
● Investigate exceptions related to asset movements to maintain accurate and dependable data records.
Duties and Responsibilities:
● A minimum of 3 years of hands-on experience in SQL development and administration, showcasing a strong proficiency in database management.
● A solid grasp of SQL database design, development, and optimization techniques.
● A Bachelor's degree in Computer Science, Information Technology, or a related field.
● An excellent understanding of DBT (Data Build Tool) and its practical application in data transformation and modelling.
● Proficiency in either Python or JavaScript, as these are commonly utilized for data-related tasks.
● Familiarity with NoSQL databases and their practical application in specific scenarios.
● Demonstrated commitment and pride in your work, with a focus on contributing to the company's overall success.
● Strong problem-solving skills and the ability to collaborate effectively within a team environment.
● Excellent interpersonal and communication skills that facilitate productive collaboration with colleagues and stakeholders.
● Familiarity with Agile development methodologies and tools that promote efficient project management and teamwork.
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center
A quick overview of our stack:
Python, MySQL, NoSQL, Memcache, Bigquery, Microservices.
Responsibilities
As a backend developer, you would be responsible for building, scaling, and maintaining the multiple modules, encompassing - external integration, API management, building business and operation processes, designing and defining microservices, designing multi-input/output state machines
You will be given complete ownership of modules and processes. You will work with business, product, and UI teams to work on new features and products. You are expected to drive the services/modules to maximize its business impact and customer delight.
- Acumen for good, secure API design
- Write clear and effective API documentation
- Write/review test cases for code and process coverage
- Stickler for good, clear, secure coding, both oneself and team members by code review
- Reviewing designs, code, and processes from a system security standpoint
- Defining and building micro-services
- Building systems with positive business impact Tracking module health, usage, behavior tracking, measure and improve code and processes
Requirement
You will be working on multiple projects/modules. You are expected to write code to integrate - external providers, internal business and process tools, customer-facing applications, and partner-facing applications.
- At least 1-3 years of working experience in web services, preferably in Python
- Should have built and released APIs in production
- Experience working with RDBMS and NoSQL databases
- Designing thoughtful, extensible data models
- Knowledge of identifying, defining and building micro-services
- Working knowledge of GCS, AWS, Azure or any other cloud provider
- Aggressive problem diagnosis and creative problem-solving skills
- Good communication skills - written and spoken
Good to have
- Focus on constant improvement of developer experience
- Building or Working knowledge of CI/CD
- Basic know-how of front-end technologies like AngularJS/React
- Have worked on additional languages like Javascript/Ruby
Job Location - Bangalore
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Communicate with product designers and developers to understand product details and documentation requirements.
- Gather and analyze technical and product information to document new or changing product functionality.
- Produce high-quality documentation that is appropriate for its intended audience
- Create video tutorials, help manuals to help end-users use applications
- Write easy-to-understand user interface text, online help, and guides
- Good command over the English language
- Excellent skills in content presentation
- Hardworking & Committed
- Self-Learner
Work for one of the fastest growing financial ecommerce platforms, and give your career great exposure to global processes and systems.
- Developing cross-platform (Android & iOS) applications and their integration with back-end services.
- Working along-side other engineers and developers working on different layers of the infrastructure.
- Being committed to collaborative problem solving, sophisticated design, and creating quality products is essential.
- Principal Duties / Responsibilities:
- Developing app using Flutter for both Android & iOS platforms.
- Writing quality code independently that is simple, reliable, and scalable.
- Evaluating and implementing out-of-the-box ideas for application development.
- Working with the team to manage, optimize, and customize multiple applications.
- Detecting and troubleshooting application issues.
What you need to have:
- Must have 1+ years of experience in Flutter.
- Should have worked and successfully deployed apps using Flutter framework.
- Good knowledge of Flutter SDK & Dart programming language.
- Should have worked on mobile platforms like Android or iOS.
- Should have developed & worked with Flutter widgets for iOS & Android
- Experience with any of the state management solutions like Bloc, Provider, Mobx, etc.
- Mobile app architecture design and optimization.
- Extreme attention to detail and the ability to match the design as closely as possible.
- Ability to work closely with Product Managers, other development team members.
- Understanding of Functional Reactive Programming is a must.
- Comfortable with Test-Driven Development.











