Inside Sales & Customer Services Manager
Chronic Diseases Management Startup
3 - 5 yrs
₹2.5L - ₹5.5L / yr
Delhi, Gurugram, Noida
Skills
Inside Sales
Join one of the most advanced healthcare startups, which is led by professionals and startup experts from various sectors.
The company has been founded by a group of highly experienced professionals from IIT, IIM and ISB with a background in strategy,consulting and healthcare technology. The members come with extensive experience working with start-ups in India.
As an Inside Sales & Customer Services Manager, you will be responsible for driving the customer acquisition process forward primarily through B2C route.
What you will do:
- Deepening the relationship with B2B2C channel
- Strengthening the relationship with existing customers
- Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
- Managing relationship with onboarded customers and taking feedback and resolving customer queries
- Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
- Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
- Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system
Desired Candidate Profile
What you need to have:- At least a graduate in any stream from a reputed university
- A decent understanding of the sales and customer acquisition processes
- Good social skills with ability to understand customer needs and developing relationships with people
- Past experience in successfully closing sales deals remotely is a must
- Openness to move around in NCR and meet doctors
- Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
- Fluency in English and Hindi is a must
- Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel
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Link: https://tickledmedia.com/">https://tickledmedia.com/ / https://sg.theasianparent.com/">https://sg.theasianparent.com/
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