Inside Sales & Customer Services Manager at Chronic Diseases Management Startup · Delhi, Gurugram, Noida · 3 - 5 years · ₹2.5L - ₹5.5L / yr · Posted 24 Feb 2022
What you will do:
- Deepening the relationship with B2B2C channel
- Strengthening the relationship with existing customers
- Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
- Managing relationship with onboarded customers and taking feedback and resolving customer queries
- Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
- Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
- Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system
Desired Candidate Profile
What you need to have:- At least a graduate in any stream from a reputed university
- A decent understanding of the sales and customer acquisition processes
- Good social skills with ability to understand customer needs and developing relationships with people
- Past experience in successfully closing sales deals remotely is a must
- Openness to move around in NCR and meet doctors
- Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
- Fluency in English and Hindi is a must
- Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel
Shubham Vishwakarma
Full Stack Developer - Averlon
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Roles & Responsibilities
Handle fresh and follow-up leads generated through app traffic, marketing campaigns, referrals, and partner channels.
Understand customer needs, health goals, and readiness to recommend the appropriate GLP-1 program journey.
Educate customers about the program, process, benefits, and next steps using approved communication guidelines.
Book consultations and follow up with missed or pending leads to drive conversions.
Convert qualified leads into paid GLP-1 program enrollments and ensure smooth onboarding.
Maintain accurate CRM records, call dispositions, lead status, and follow-up schedules.
Handle customer objections related to pricing, safety, side effects, outcomes, and program commitment.
Coordinate with doctors, care teams, and operations for a seamless post-sale handover.
Build trust and rapport with customers through empathetic and consultative conversations.
Achieve daily and monthly targets for calls, connects, consultation bookings, conversions, revenue, and collections.
WE ARE HIRING | SALES EXECUTIVE – GLP-1 TELESALES
Location: Sultanpur, New Delhi
Work Mode: On-site
Working Days: 6 days a week
Experience: 1–7 Years
Qualification: Graduation
We are looking for a Sales Executive – GLP-1 Telesales to join a growing healthcare and wellness organization.
ROLE & RESPONSIBILITIES
• Handle fresh and follow-up leads generated through campaigns, referrals, app traffic and partner channels.
• Understand customer requirements and explain the healthcare/weight-management program.
• Book consultations and follow up with interested customers.
• Convert qualified leads into paid program starts and complete onboarding.
• Handle objections related to pricing, safety, side effects, outcomes and commitment.
• Maintain accurate CRM records, call dispositions and follow-up timelines.
• Coordinate with doctors, care teams and operations for smooth customer handover.
• Achieve daily and monthly targets for calls, consultations, conversions, revenue and collections.
REQUIRED SKILLS & EXPERIENCE
• 1–4 years of experience in Telesales, Telecalling or Inside Sales.
• Experience in healthcare, weight-loss, diagnostics, pharmacy, wellness, EdTech or FinTech is preferred.
• Strong sales closure and follow-up skills.
• Excellent Hindi communication and decent English.
• Comfortable working with sales targets and CRM systems.
• Strong customer-handling and objection-handling skills.
• Candidates must be comfortable working from office 6 days a week.
Our client is India's largest and fastest-growing radiology network — an AI-in-medical-imaging company with scaled products across hospitals and diagnostic centres nationally and internationally. They're looking for an Inside Sales Representative to drive new business and expand their healthcare client base.
If you're a consultative seller who understands the healthcare space and loves the hunt — this one's got real impact built in.
What you'll be doing:
🔹 Proactively identifying & qualifying leads via cold calling, email campaigns & social media
🔹 Engaging prospects to understand their needs and presenting AI teleradiology solutions
🔹 Managing a robust sales pipeline with accurate CRM updates & metric tracking
🔹 Navigating the full sales cycle — from first contact through negotiation & closure
🔹 Building long-term client relationships with hospitals & diagnostic centres
🔹 Identifying upsell & cross-sell opportunities within existing accounts
🔹 Collaborating with sales, marketing & customer success for seamless delivery
You're the right fit if you have:
✅ Proven inside sales experience — healthcare or tech sector preferred
✅ Strong communication & rapport-building skills
✅ CRM proficiency (Salesforce or similar)
✅ Results-oriented mindset with a track record of hitting targets
✅ Understanding of teleradiology, AI healthcare tools or diagnostic industry is a big plus
✅ Bachelor's in Business, Marketing, Healthcare, or a related field
📍 Bangalore | Full-time
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Full Stack Developer - Averlon