What you will do:
- Deepening the relationship with B2B2C channel
- Strengthening the relationship with existing customers
- Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
- Managing relationship with onboarded customers and taking feedback and resolving customer queries
- Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
- Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
- Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system
Desired Candidate Profile
What you need to have:- At least a graduate in any stream from a reputed university
- A decent understanding of the sales and customer acquisition processes
- Good social skills with ability to understand customer needs and developing relationships with people
- Past experience in successfully closing sales deals remotely is a must
- Openness to move around in NCR and meet doctors
- Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
- Fluency in English and Hindi is a must
- Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel
Subodh Popalwar
Software Engineer, Memorres
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XML
JavascriptWho are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
1. Daily Bookkeeping of Financial Transactions
2. Finalization of Accounts for GST & IT Returns.
3. Clearing all Suspenses and Making Required Month-end/Year-End Provisions for
Accounts Finalization.
4. Execute other duties assigned by the company.
Candidate Profile:
1. Commerce/Semi Qualified CA's Preferrable.
2. Must have a Minimum of 1 yr Experience Working in an Accounts/Audit Office.
3. Prior Experience in using any Accounting Software is an Added Advantage.
NOTE:
WFH Allowance based on performance & candidature.
Angular (2+)
AngularJS (1.x)About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Requirements:
- Angular and Angular JS, Able to work Architecture, Design and Development ofComplex UI Screens
- OOP fundamentals (Encapsulation, Abstraction, Inheritance, Polymorphism), MVC architecture
- UML (Class/Sequence diagrams)
- Design Patterns (Should be able to explain some common design patterns)
- Versioning (CVS, VSS, Git etc. – why is it used?, check-in/check-out, merging, how to resolve conflicts?, etc.)
- JDBC (Statement types, Obtaining connection, ResultSet, Drivers)
- Hibernate/JPA , DB (PK, FK, Normalization), SQL (Insert/Update/Delete/select queries)
- CSS (Styles, Classes)
- SDLC (What is it?, benefits, etc.)
- Robust Programming, Debugging (Common IDE features and their use)
- Analytical skills – ability to look at a problem with different perspectives: define solutions understanding the pros and cons of each
- Hands on with Continuous Integration, Maven
- Estimation, Planning and Tracking, Timely Issue Escalation and Resolutions
- Exposure to Performance tools, Jprofiler, Dynatrace etc.
NodeJS (Node.js)AngularJS (1.x)
React.jsSkill: Node.js,Angular/React,SQL
Notice period: Immediate r 30days
Location: Bangalore
Experience:5 to 8yrs
Location:- RTO, Bhavnagar
No. Of Days Working:- 6Days
Job Description:
Cash and Credit Entries
Technical knowledge of Alpha or ornate or data care software of jewellery.
Handle Bank Reconciliation
Handle RTGS /NEFT for all branches, cheque Deposit.
Follow up for SCHEMES and SCHEMES for closing all accounts.
Job Specification:-
1. Competencies Expected:- convincing power and customer hand line
2. Behavioral Traits Expected:- Honesty and Patience.
3. Educational Qualification Expected:- Graduate/post Graduate.
4. Technical Qualification Desired:- Computer Literate.
Role and Responsibilities:-
1. Need to be very honest and patient with customer and system handling.
2. Need to be very vigilant while processing the RTGS/NEFT.
3. Cross checks all the credit balance for the customer in case of RTGS and NEFT.
4. Inform the customer about the cheque clearance.
5. Carefully make entries for the cash credit entire in to system.
6. Download daily statements of the of the bank reconcile it with the system entries
of ledger.
7. Take constant follow ups for cheque issue and deposits in bank.
8. Make all entire in the central account related to all the branches.
9. Prepare cash reports every branch and cross check with system.
10. Prepare cash reports of every branch and cross check with the system.
11. Prepare credit card reports and take follow up reports for payment.
12. Follow with the debtors.
13. Help the Sr. Manager along with the internal Audits.
14. Prepare the debtors list of customer from all branches.
15. Call the SCHEMES cheque customers and convince them to take the cheque returned and Close accounts.
React Native
Redux/Flux- Build pixel-perfect, buttery smooth UIs across both mobile platforms
- Strong knowledge of React workflows (such as Flux or Redux)
- Implement clean, modern, smooth animations and transitions that provide an excellent user
experience
- Integrate third-party APIs
- Release applications to IOS and Google Play stores.
- Ability to work through new and difficult React Native issues and contribute to libraries as
needed.
- Ability to create and maintain continuous integration and delivery of React Native applications.
- Experience with code optimization and performance improvements
- Experience in Mongo DB, Node JS, AWS is a plus
- Strong knowledge of GIT
Required Skills:
-Database - NoSQL (MongoDB), Restful, Express.JS, React.JS and Node.JS
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres