Zoop.one is Looking for a Business Head who will be closely working with the Founding team. Role will include mapping and planning the revenue and P&L; goals for the business unit and responsible for driving revenue and growth for the company's primary product line.
Role and responsibilities
Forging, Developing and Maintaining relationships with customers, and internal teams and Identifying, fostering and maturing new business opportunities.
Monitoring and ensuring cost effective use of funds for overheads, incentive payout, marketing strategies.
Managing relationships with Banks and Financial institutions, NBFCs and cracking high revenue accounts.
Creating and pitching Product Presentations to prospective clients.
Working closely with key stakeholders, which includes the sales, technology & product teams also Working on strategies for retention and referrals to increase company revenue.
Motivating and monitoring the complete team and helping them to achieve the overall targets and business objective.
Responsible for mapping competitors - pricing, product features and distribution channels to ensure we are ahead on the curve. Will be a part of product and pricing to ensure both growth and profitability.
Responsible for the collective target achievement of business development unit.
Responsible for product innovation, customer experience, channel strategy and P&L; management.
Driving revenue growth in the budgeted financial and team resources, ensuring the company becomes the fastest growing, scalable Platform .
Required Experience and Skills:
Excellent knowledge of the Indian Financial Services landscape, and deep understanding of Payments / Banking / Financial Services.
Ability to set clear measurable objectives, delegate responsibilities, assess, recognize and reward performance.
Has an impressive track record in sales, operation and general management in B2B Sales
Come with an impressive track record of work in the KYC & Fintech domain.
Significant experience in setting up, managing and leading a high performing team.
Strong leadership with excellent influencing, communication and presentation skills.
Excellent business analytical skills.
Experience in integrating customer needs, product design and technology.
Highly motivated individual with an entrepreneurial drive to excel.
Strong understanding of technology and business.
Qualifications:
You would have worked in B2B sales profiles for banks and financial institutions or experience of sales in Fintech Companies.
Should be from Technical Background who has fair understanding of KYC Space, API and Fintech ecosystem.
You would have handled a team in your previous role.
You would have 6-10 years of sales experience in the BFSI and Fintech .
About Zoop.one
We are a happy team of millennial's and Gen-Z who love working on advancing our products and offerings. We’ve gone from one verification API to an entire platform, helping 200+ clients in streamlining their onboarding process, make it effortless with the help of sophisticated engineering, data and a drive to make things better everyday.
Our platform aims to bring a change in the current KYC process and make it extremely secure and consent-driven by enabling users with a Universal Digital Identity. Zoop.One powers the futuristic business on-boarding process, enabling Identity, merchant, financial and asset verification very unconventionally. We are working towards building one digital identity for all, ever accessible, ever helpful.
We hoot - ’Zoop.one is the future of identity
What’s working at Zoop.one like?
Absolute freedom to know and grow, become wiser to help us in our journey to transform identity management. We value ownership and interests. We give you not one but many hats. We value your acumen, authenticity and appreciate sophistication. We will always be thankful for your contribution anywhere across teams.
Our teams are go-getters and over-achievers who function across product and business to deliver outstanding products to solves real world business problems at scale. We imbibe a deep sense of ownership and responsibility among each other, work ethics are you real charm. At Zoop.one, we are fostering an environment of shared responsibilities, mutual respect and authenticity in individuals, an ultimate work life is the goal.
And you are..Your contribution at Zoop.One is way more than your work, we value work ethics, collaborative spirit and making sure that everyone is equally excited about the things we pursue at Zoop.One. We love learning by doing, getting into the heart of things and spearheading things even outside your KRAs if need be. Someone who doesn’t get tired of getting better each day and making sure that your contribution to company is growing and growing each day alongside us. We like working with people who are confident in their abilities to grow horizontally and vertically.
Working at Zoop.one means managing yourself, taking ownership of your goals and finding your way out. All of us are troubleshooters and we expect you to be one too. Discipline is the most important ingredient at Zoop.one and we welcome people who love work ethics and have a spirit to be better everyday.
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Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
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- Developing periodic (annual, quarterly and monthly} targets and sales plans for the business basis overall product category targets and capacity, past sales performance and market potential
- Evaluating and selecting appropriate sales model and distribution channels to further sales growth across the focused zones
- Developing and managing the sales budget and ensuring internal operating costs are within the allocated budget
- Ensuring top line and volume targets and gross margin contribution of sales across all regions, identifying areas of concern and driving corrective action
- Driving market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and Implement sales campaigns
- Analysing and evaluating the effectiveness of sales, methods, costs, and results and providing feedback to the team
- Maintaining key customer relationships and developing strategies to expand organization's market share
- Periodically reviewing customer engagement and interaction processes and identifying areas of improvement to achieve higher levels of customer service
- Coordinating with external dealers to obtain detailed information on market and consumer trends and feedback on customer satisfaction
- Maintaining strong relationships with key customers, distributors and wholesalers to ensure sustainable and repeat business
- Communicating and aligning with relevant internal stakeholders to ensure on-ground implementation of the sales strategy
- Leading talent acquisition activities to build a capable and effective sales force
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Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.
Job Roles and Responsibilities:
- Create a sales strategy for our range of products & execute it with excellence.
- Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Own the entire sales funnel & improve conversion rates, generating Sales Reports
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.
Who Would Be a Best Fit:
- 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
- Building, developing & leading a high performance in telesales team.
- Managed a sales quota of more than 1 crore per month.
- Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
- Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
- Have exemplary people management skills with inspirational leadership skills.
- Have showcased the ability to connect with team members & lead them to achieve stretch goals.
- Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
- Comes with very strong problem-solving skills.
- Has proven ability to do root cause analysis, create & execute long-term sustainable solutions.
- Have very strong communication skills.
- Should be able to work with both internal & external stakeholders exceedingly well.
Description
- Dynamic Professional in Leading & Driving the Telecalling Team, setting up Revenue Targets in line with Organisational Goals.
- Motivating & Mentoring team to achieve & Exceed Individual & Team Targets.
- Ability to forge alliances quickly.
- Provide team with a vision and objectives and manage key performance indicators.
- Set the monthly, weekly, daily Targets for the team and ensure that the targets are achieved.
Requirements
- MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
- 3 - 6 years of Business to Consumer (B2C) tele-sales experience is preferable.
- Awareness of the subjects taught from classes 5 to 12 across various boards/curriculum globally.
- Sound knowledge and understanding of the challenges students face in schools/coaching classes.
Benefits
- Weekly incentives: Opportunity to earn incentives on a weekly basis.
- Perks and bonuses: Contests, parties, trips and much more!
- Medical Insurance: We provide medical insurance to all our employees.
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- Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
- Generating leads by identifying Specific Building Material Manufacturers / Suppliers.
- Meeting or exceeding sales goals.
- Negotiating contracts with prospective clients.
- Preparing weekly and monthly reports with respect to a number of calls, meetings & conversions.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contracts & following up fulfillment.
- Visiting clients and potential clients on a timely basis to ensure Customer Satisfaction & Subscription Renewals.
- Dual Reporting to Magnate + TSB management at regular intervals and/or when called for.
Candidate Pre Requisites & Qualification Criteria.
- Any Bachelors / Masters Degree with Min Exp of 2 years in Corporate Sales.
- Candidates with their Own Vehicle & Laptop will be given preference.
- Strong WiFi Connection at Residence in case of Future Lockdown(s).
- Candidate must be willing to travel Intra State & Inter-State to Unlock Sales Possibilities.
- Candidates from Real Estate / Building Materials / Concept Selling Backgrounds will be given preference.
Inside Sales Executive Responsibilities:
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
Inside Sales Executive Requirements:
- High school diploma or GED.
- Bachelor's degree in Business Administration or Management, Marketing, or related field is preferred.
- Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- BSc/BA in business administration, sales or relevant field
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