Customer sales executive

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

Your Role at ProCreator

At ProCreator, we primarily work on complex B2B products, including web applications and mobile applications. We do not focus on simple websites or marketplace apps like e-commerce, food delivery, kind of platforms. Instead, our expertise lies in niche and complex B2C products, such as loan applications, healthcare solutions, edu-tech solutions and similar other industry-specific digital products requiring innovative solutions to sophisticated user problems.

We are looking for someone who can lead projects, communicate effectively with clients, and solve complex UX problems while fostering a collaborative and innovative environment.

• Passion for Innovation: A relentless drive to create user-centric designs that exceed expectations, especially within complex B2B or niche B2C environments.
• Leadership & Collaboration: Experience leading design processes from concept to final hand-off, while creating an environment that encourages creativity and collaboration.
• Client & User Engagement: Strong skills in understanding both client and user needs, and translating them into exceptional products. Experience with web and mobile applications is a must—no website or marketplace design work here!
• Design Systems Mastery: Expertise in building and implementing robust design systems and scalable UI components for web and mobile applications.
• Problem-Solving Mindset: Ability to identify and resolve UX issues in complex workflows. Proven experience in refining user experiences through iterative design and usability testing.
• Mentorship: Proven experience mentoring and guiding a team of UX designers, fostering growth, and maintaining high-quality design output.
• Complex Product Design Experience: Minimum of 3 years working on complex web or mobile applications (B2B or niche B2C products like loan or healthcare apps), with a strong portfolio that highlights your approach to UX problem-solving.
• Critical Thinking: Strong analytical skills to tackle design challenges, paired with innovative and actionable solutions.

What You Will Do:

• End-to-End Design Execution: Lead and execute all stages of the design process, from wireframes to visual design, across complex B2B and niche B2C applications (web and mobile).
• Prototyping & Specifications: Develop high-quality design prototypes that reflect deep user insights, solving complex UX challenges specific to our clients’ industries.
• Review & Feedback: Critically evaluate wireframes, user flows, and visual designs, ensuring they meet both ProCreator’s high standards and client expectations.
• Design Systems & Problem-Solving: Establish and maintain scalable design systems while proactively troubleshooting UX issues in products with advanced functionality.
• Team Leadership: Mentor junior designers, ensuring their growth and the delivery of high-quality output across projects. Lead by example in refining UX processes and contributing to our continuous improvement.

Requirements

What We’re Looking For

• UX Methodologies: Mastery in research, persona development, wireframing, prototyping, and iterative design, particularly in complex, multi-step workflows.
• Design Expertise: Ability to translate complex user journeys into intuitive UI designs, while maintaining a deep understanding of modern UI/UX principles.
• Design Systems: Extensive experience in building design systems for complex B2B and B2C applications, especially for web and mobile platforms. Proficiency in Figma is essential.
• Platform Experience: Demonstrated success in designing web applications and mobile platforms (iOS and Android) with a portfolio that showcases successful projects across these platforms.
• Communication: Excellent verbal and written communication skills to articulate design decisions effectively to both internal teams and clients.
• Leadership & Mentorship: Strong ability to lead, mentor, and inspire junior designers, promoting a culture of excellence and innovation.
• Bonus Skills: Experience with motion design or prototyping tools like After Effects and ProtoPie is a plus.

Benefits

Why Join ProCreator?

At ProCreator, we’re not just offering a job; we’re providing a platform for you to thrive, grow, and lead. Here’s what makes us unique:

Unmatched Growth Opportunities  :

• Wealth-Building Benefits: ESOPs, Shared Appreciation Rights (SAR), profit-sharing, and referral bonuses to recognize your contributions.
• Skill Development: Access professional growth funds, learning courses, and mentorship programs tailored to your ambitions.

A Work Environment That Inspires:  

• Comfort Redefined: Ergonomic furniture, standing desks, and training for optimal productivity and well-being.
• Flexibility: We offer the flexibility of working from the office as well as hybrid work arrangements.

Health and Wellness Focus  :

• Comprehensive Health Coverage: Insurance up to INR 5,00,000, subsidized gym memberships, and regular health check-ups.
• Team Bonding Retreats: Strengthen connections and recharge during annual team-building getaways.

A Culture That Values You  :

• Feedback-Driven Growth: Transparent policies, wellness seminars, and a supportive community invested in your success.
• Leadership Opportunities: Participate in hackathons, design sprints, and leadership programs to accelerate your career.

Ready to Shape the Future of Design?

At ProCreator, we believe in the power of collaboration and the art of storytelling through design. If you’re ready to bring your unique voice to a team that values innovation and impact, join us.

Let’s redefine what’s possible—together.

Skills and Competencies

• Strong ability to facilitate meetings with individuals and groups to gather, understand, and articulate their business needs.

• Experience in working at Client site, gathering requirements, and translation of business requirement to solutions

• Extensively work on office 365, SharePoint Online, SharePoint 2016, SharePoint Server 2013 SharePoint Server 2010, Microsoft Office SharePoint Server 2007, ASP.Net using C#, SQL Server, T-SQL queries, REACT, SPFx.

• Proven ability to interact with end users and gather and document complex user / business requirements

• Strong hands-on experience on issue tracking tools like TFS, Azure DevOps, GIT. as well as exposure to configuration management, deployment, and application rollouts.

• Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools, and methodologies

• Having experience in designing, developing, and testing client applications as part of software development cycle using an agile development approach.

• Ability to work independently with minimal supervision and perform as part of a team.

• Excellent analytical, problem solving, communication and interpersonal skills, Able to interact with individuals at all levels.

Looking for Linux BSP Engineers for one of our clients

Skills Required: C Programming, Device Driver Development, BSP, U-Boot, Board Bring-up

Location: Bangalore

Experience 3 to 6yrs

Education/Qualification: B.E/B.Tech (EEE / ECE)

Domain: - Bootloader, Linux BSP, Device driver for Ethernet, PCIe, USB, etc

○    U-Boot and Linux porting / upgrading to ARM based SoC

○    Device drivers for SPI, I2C, Touch screen, MEMS Sensors

○    Device drivers for Audio, camera, display etc.

Additional considerations:-

Must have: - Ground up driver development and debugging experience

Job Title: UI Graphic Designer

Experience Required: Minimum 3+ Years

Location: Remote

Employment Type: Full-Time

Website: https://coincrowd.com/

Domain : Finance, Blockchain, Crypto

Job Description:

We are seeking a talented and experienced UI and Graphic Designer to join our creative team. The ideal candidate will have a strong background in designing intuitive and visually appealing user interfaces, with hands-on experience in Figma. You must be highly creative, innovative, and possess a keen aesthetic sense to deliver exceptional design solutions.

Key Responsibilities:

Design and deliver high-quality UI designs for web and mobile applications.

Create wireframes, prototypes, and mockups to effectively communicate design ideas.

Collaborate with product managers, developers, and stakeholders to ensure design alignment with business objectives.

Create intuitive and appealing creatives and posts for social handles.

Must have the good sense of design principles, colour theory.

Stay updated on design trends, tools, and best practices.

Translate complex concepts into user-friendly interfaces and visually compelling designs.

Requirements:

A minimum of 5 years of professional experience in UI and graphic design.

Expertise in Figma and other design tools (Adobe Creative Suite, Sketch, etc., is a plus).

Strong understanding of user-centered design, and responsive design.

Exceptional creativity and innovation with a proven ability to produce aesthetic designs.

Excellent communication and collaboration skills.

A portfolio showcasing a range of design projects, including web and mobile UI/UX work.

Knowledge of front-end development principles (HTML/CSS) is a bonus.

What We Offer :

In recognition of your valuable contributions, you will receive an equity-based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

• Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams

• Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company

• Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research

• Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention

• Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation

• Manage operational execution level elements as we scale and build new businesses

• Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus

• Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter

• Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time

• Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before

• Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable

• Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions

• Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
  
  

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Our Mission

Mercari is a Japan-based company with the mission of “create value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

Work Responsibilities

• Native Android app development for Mercari and group companies' apps
• The development environment is as follows.
• Development language: Kotlin
• Development environment: Android Studio
• Build tool: Gradle
• CI/CD： CircleCI
• Others: GitHub, Firebase, Slack, Figma, JIRA, Confluence

Minimum Requirements

• Shared understanding and belief in Mercari Group mission and values
• At least 3 years of experience developing native Android applications with Kotlin Developing, operating, making decisions when selecting technology, and continuous improvement of large-scale product codebases
• Ability to design and develop with performance and scalability in mind
• Extensive knowledge of object-oriented software development, networking, memory management, and software testing
• Good communication and interpersonal skills with the ability to collaborate with multiple stakeholders
• Familiarity with architecture frameworks like MVVM, MVP, declarative UI, or similar architectures

Preferred Requirements

• Experience using and installing Jetpack functions such as Android Architecture Components
• Understanding of UI development
• Familiarity with Agile methodologies like Scrum, Kanban, etc
• Experience in iOS or web development
• OSS contribution experience/familiarity with the OSS community
• Customer-centric product development in E-commerce/Fintech
• Working in multi-cultural and diverse teams
• Team Leadership experience

Working Conditions

Employment Status

Full-time

Office

Bangalore

• Hybrid Workstyle

Work Hours

• Full flextime (no core time)
• *Does not apply to all positions

We have multiple open positions for full-stack engineers to work with us on a cutting-edge eCommerce trade analysis platform.

Must have experience with:

• Typescript
• NextJS
• Firebase / AWS services
• Experience working on SaaS applications with a large codebase

Nice to have

• Tailwind
• DynamoDB
• Chart libraries such as ChartJS

   

• Must have - Javascript, React JS, React Native, Typescript
• Good to have - Andriod/iOS, Express.JS, Angular, VUE, Team Lead experience/Scrum Master, Design Experience
• Working Experience on building Dashboards, UI Prototypes, Internal Tools
• Profile - Independent, Self-Organised, Problem Solver