Interior Marketing Manager

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Requirements:

• 7+ years in enterprise application development
• Proven track record of delivering complex digital solutions
• Advanced knowledge of React hooks, context API, and component and global state management
• Experience with atomic design, component libraries, and TypeScript
• Proficiency in React performance optimization and modern features
• Strong experience with modern .NET (6+)
• Proven track record applying Clean Architecture & Clean Code & SOLID principles & DDD patterns
• Expertise in building scalable REST APIs and microservices
• Experience with Azure Service Bus, Event Grid, and message-based architectures
• Proficiency in resources like App Insights, Function Apps, Key Vaults, and App Services
• Expertise in cloud development and deployment strategies
• Strong understanding of business needs, ability to meet them by creating cutting-edge solutions
• Brilliant communication abilities, knowing how to explain technical details and processes to a non-tech person
• Fluency in English

Nice to have:

• Test automation (Playwright/Cypress)
• Building CI/CD pipelines in Azure DevOps
• API-first development and OpenAPI specifications
• Experience with agile at scale (SAFe/Spotify)
• Proficiency with AI-powered development tools (GitHub Copilot, Cursor, etc.) to enhance productivity
• Bachelor's or Master's degree in Computer Science or a related field

 Responsibilities:

• Front-end, API, and back-end development, ensuring the successful delivery of digital solutions
• Drive innovation by staying informed about emerging technologies, industry trends, and best practices
• Collaborate with the Product Manager, UX/UI Designers, and Engineering Manager to define agile technical requirements, provide technical estimation, and prioritize backlogs based on business needs and technical feasibility
• Participate in sprint planning, backlog grooming, and release planning meetings to ensure alignment between technical implementation and product roadmap
• Participate in hands-on development activities, including coding, debugging, and troubleshooting, to deliver high-quality applications
• Design, architecture, development of digital applications, ensuring adherence to best practices, coding standards, and architectural principles
• Design scalable architectures for multi-region deployment
• Implement test automation strategies and frameworks to automate testing processes and ensure the quality and reliability of applications
• Automate test cases and integrate testing into the CI/CD pipeline
• Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
• Define and implement code best practices, development standards, and documentation processes to maintain code quality and readability
• Integrate digital applications with existing digital assets, backend systems, and third-party APIs, ensuring seamless data exchange and interoperability
• Collaborate with integration teams to design and implement integration solutions that meet business requirements and architectural standards
• Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

We are seeking a dynamic and knowledgeable Assistant Professor in the Department of Computer Science to deliver high-quality teaching, engage in impactful research, and contribute to departmental and institutional service activities. The candidate must demonstrate a passion for education and an ability to inspire and mentor students.

Responsibilities: 

● Work with principal stakeholders & decision makers in client organizations to understand their Business/Organization Goals, User/Customer Behavior, and create Design Roadmaps & Strategies for their Services & Products. 

● Collect & analyze Business Requirements, create Design briefs & proposals, convert sales inquiries into projects. 

● Lead prioritization discussions with leadership teams, defining scope, budget, timelines and resource allocation. 

● Lead the Design Studio & projects to on-time and quality delivery as agreed by the client. 

● Guide excellent design delivery, with thorough understanding of UX & UI Design. 

● Work closely with Frontend & backend development, Content & Communication, Digital Marketing and other teams to ensure the success of the projects. 

● Raise and negotiate issues and risks with senior management of the client. 

● Manage profitability of the projects & design studio. 

● He/she needs to guide team members well and facilitate their constant learning in the organization. 

● Stay up-to-date with latest achievements, best practices and trends in design. 

● Establish best practices and design-thinking processes across the organization. 

Expectations: 

● Minimum 10+ years of core UX & UI Design experience. 

● At least 3 years of experience leading and managing a small to medium design team (20 to 40 Members). 

● Should have led at least 12 product design client projects hand-on, involving UX & UI Design teams, Front end development teams. 

● Should have led & delivered at least 3 client projects in CX or Service Design. 

● Experience in UX & UI Design for web, mobile & TV.

● Should be willing to travel for short/long durations in India and abroad for work. 

● Thought Leader in Strategic UX Design. 

● Ability to decode complex technical content

Responsibilities:

· Prepare periodic reports, such as summaries and dashboards, for the senior management, that provide Revenue and Resource Utilization pipeline, and present current status on various dimensions such as project management, execution, quality of delivery, process compliance and project profitability.

· Executing various revenue and non-revenue related contracts, and renewing those well in time. Tracking actual v/s the targets on weekly basis, and preparing specific Project wise Profitability Reports.

· Provide inputs on revenue comparison and arriving at a benchmark.

· Report revenue leakage by tracking non-billed hours put in by the resources in each project.

· Reviewing the rates and renewing them based on the inputs received from the manager.

· Collaborate closely with auditors, internal engineering and functional teams to keep the organization ready for audits through proper planning, internal audits and keeping evidences ready, and finally getting the organization audited from external agencies.

· Drive status meeting with the relevant stakeholders, leaders and mangers to check the status of various goals and initiate action through right channel wherever it is needed.

· Participate in Project Retrospective Meetings and record action items, and ensure that they get closed in timely manner.

· Maintain up-to-date documents related to the tasks managed by self.

Essential Skills (Technical):

· Excellent written and oral communication skills.

· Hands on experience in creating procedural documents and reports.

· Sound knowledge of business operations such as revenue, profitability, utilization of resources.

· Exposure to working with Senior Management team, and understanding their vision as well as way of working.

· Hands on experience in tools, such as MS Excel, Power-point, MS Word, Google Sheets, Docs, and One Drive to create various reports, documents and presentations.

· Exposure to document management systems.

Essential Skills (Leadership):

· Self-motivated, and have ability to manage and motivate the teams.

· Ability to drive the function and achieve the goal.

· Sense of ownership.

· Flair for data collection, maintenance and ability to draw conclusions from a maze of data points, and present it in a right way.

· Drive the communication in a positive and result oriented way.

· Getting the support from people not directly reporting and resolving the conflicting goals in a professional way, and work as a mediator wherever required. Great interpersonal skills.

· An eagle’s eye for detail.

· Focus on organization, rather than on any individual, from goals and work perspective.

Job description

Job description

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.

Role and Responsibilities-

Dialing 50-80+ calls and counseling students who have enquired about the product/ services.

Scheduling free demo lectures for the students.

Doing post demo calls and closing sales.

Maintaining a pipeline of all sales administration using CRM software.

Work on targets and under pressure as this is a hardcore sales profile.

Flexible to work on additional days and hours.

What we offer you-

A salary that you can't get in your current company.

Incentives and perks that you can't imagine.

A work culture that doesn't feel like work.

Fresher or experienced

Salary-3lpa+incentives

Thanks and Regards,

Jaweriya khan

Talent Acquisition Executive