Deepak Parghi
Senior Manager
UpMan Placements Pvt. Ltd
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide, and our customers include Fortune 1000 companies, top universities, leading agencies, and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India/International Business Groups. He/she would drive the new customer acquisition, customer relationship management, operations, & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback • Key Account Management • New account development
Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfactio
We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.
iOS App Development
Objective C
SwiftJob Title: iOS Developer (Swift Developer)
Experience: 6months-1 year
Location: Onsite (Noida sector 63)
Note: FRESHERS ARE NOT CONSIDERED
PERFERRED CANDIDATE LOCATION: Delhi/NCR
Role Overview:
Responsibilities:
- Designing & building mobile application for Apples iOS platform.
- Collaborating with the design team to define application features.
- Ensuring Quality & performance of the application to specifications.
- Identifying potential problems & resolving application bottlenecks.
- Fixing applications bugs before the final release, publishing application on Application store.
- Maintaining the code & optimization of the application.
- Designing & implementing app updates.
Skills Required:
- Swift
- Objective-C
- Xcode
- iOS Development
- UIKit
- Core Data
- Interface Builder
- Cocoa Touch
- MVVM
- JSON
- Memory Management
Python
Django
Flask
Amazon Web Services (AWS)WHO WILL LOVE THIS JOB?
• Attracted to creativity, innovation, and eagerness to learn
• Alignment to a fast-paced organization and its short-term and long-term goals
• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels
• Strong value system and sense of ethics • Absolute dedication to premium quality
• Want to build strong core product team capable of developing solutions for complex, industry-first problems.
• Build balance of experience, knowledge, and new learnings
ROLES AND RESPONSIBILITIES?
• Driving the success of the software engineering team at Datamotive.
• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.
• Build strong development team with focus on building optimized & usable solutions.
• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid cloudsr
• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.
• Assist in building product roadmap.
• Conduct pilot tests to assess the functionality of newly developed programs.
• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.
• Assist customers by giving product demos, conducting POCs, trainings etc.
• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting. • Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds. • Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.
TECHNICAL SKILLS?
• Experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.
• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)
• A strong understanding and experience of designing and developing architecture of complex, distributed systems.
• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.
• Experience of building and leading strong development teams with systems product development background
• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.
• Should be a computer science graduate with strong fundamentals & problem-solving abilities.
• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable
Working on off-page SEO and building external links on high domain websites, getting featured in high Domain Authority publications
Working on email marketing and creating emailers and running automated campaigns
Researching on influencers, bloggers, competitors, etc and reaching out to them using email/LinkedIn
Using various tools like SEMrush, Ahrefs, etc. for tracking
Learning and configuring marketing automation software
Working on paid ads like Facebook, Instagram & PPC.
Primary/Essential Duties and Key Responsibilities:
- Proactively manage a portfolio of customers once the implementation phase is completed
- Develop and build strong relationships with key customer stakeholders
- Understand customers’ needs and priorities to optimize the use of the platform
- Identify new opportunities: up-sell, cross-sell, additional training
- Effectively communicate application features and product information for new releases and facilitate their adoption
- Be the voice of the customer and provide internal feedback on how we can better serve our customers
- Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results
- Resolve billing and Support inquiries in a timely and productive manner
- Coordinate small customer projects
Required Qualifications:
- Well-organized and excellent time management abilities
- Proven ability to collaborate and build strong relationships with customers especially at the Executive level
- Exceptional oral and written communication skills and attention to detail
- Minimum 4-5 years experience
Travel Requirements:
PythonDjango
Javascript- Write clean, well- designed code
- Produce detailed specifications
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
- Follow industry best practices
- Develop and deploy new features to facilitate related procedures and tools if necessary.
Requirements :
- Knows best practices for front- end development
- Strong knowledge of Javascript APIs.
- Must have experience in building web applications in Python/Django
- Able to handle multiple databases in Django.
- Knows how to do multiple environments (production/ staging)setup in Django.
- Knows how to set up/deploy Django apps in AWS.
- Knowledge of MongoDB, postgresql mysql
- Familiar with Docker/Docker- compose
Role:-
1. PCB design of ECU of vehicle.
2. CAN communication interfacing.
3. Data logging and sensor interfacing.
4. IOT gateway interfacing.
Python
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Full Stack Developer - Averlon