TIBCO Developer

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

The candidate would be responsible for ascertaining the working of various asset classes basis

market research (both primary and secondary)– with focus being on retail centric development.

Key asset classes that would be covered are- retail, offices, hospitality, warehousing and

residences.

1. Market research report – primary survey, secondary survey, data collation by self/agency

2. Viability study – Rent /income benchmarking

KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES

1. Market Research – Retail centric development predominantly. Would also include hospitality,

commercial developments, warehousing, residences, helping certain retail brands to enter macro

and micro.

Market Research- non operational assets : To undertake

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City Analysis

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Site / Project Analysis

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Catchment Analysis (Demographics)

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Retailer Trading Density Analysis

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Competition Benchmarking

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Best Use Analysis on the site / project

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Feasibility Assumptions & Monitoring

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Proposals, IM, Reports & Presentations

Market Research- Operational assets:

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Catchment Analysis

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HN1 – Data

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Catchment Profiling –Demographics/ Psychographics (The candidate would be expected to be

hands on in the beginning – and later create a template for the local teamplate to follow for

periodic data update)

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No of House hold

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Income

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Age

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Occupation /Education

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Understand the attitude/ loyalty -Tools/ Resource

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Brand affinity

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Shopping Habits

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Cultural Influences

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Understanding competitions and profiling the activations conducted by them

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Problems/ Opportunities

a) Relative to Market

b) Relative to consumption

c) Relative to Centre/competition

d) Relative to retailers/ customers relationship

Development:

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Business Development with Investors, Developers, Retailers & Landowners

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Site / Project Analysis

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Proposals & Presentations

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Research Analysis

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Design Development Process Management

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Tenant Mix Process Management

General Business Development:

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International Relationship Initiations (new partners, vendors, suppliers)3

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Draw up project proposals

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Engage with prospective clients for appointment closure

Managerial

1. Analytical abilities

2. Logical / practical / time conscious – able to plan and work to deadlines.

3. Good presentation skills

4. Ability to adhere to timetables and meet deadlines

5. Initiative, drive and judgement

6. Drive decision making

Behavioural

1. Good communication skills

2. Strong team player

3. Ability to work as a team as well as independently

4. Ability to handle confidential information

5. Integrity

6. POSITIONREQUIREMENTS

Level of Education

B.Arch

M. Arch- Urban Planning or any other relevant/equivalent field

Experience

5+ years of experience in research and business development

7. COMPETENCIES

Functional

MS Office- proficient in MS Power point and Excel

Job Description:

Title : Python AWS Developer with API

Tech Stack : AWS API gateway, Lambda functionality, Oracle RDS, SQL & database management, (OOPS) principles, Java script, Object relational Mapper, Git, Docker, Java dependency management, CI/CD, AWS cloud & S3, Secret Manager, Python, API frameworks, well-versed with Front and back end programming (python).

Responsibilities: 

·      Worked on building high-performance APIs using AWS services and Python. Python coding, debugging programs and integrating app with third party web services.

·      Troubleshoot and debug non-prod defects, back-end development, API, main focus on coding and monitoring applications.

·      Core application logic design.

·      Supports dependency teams in UAT testing and perform functional application testing which includes postman testing

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

• Over all 2-4 years’ experience in Inventory Management System and customization with third party systems,
• Atleast 2  years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.
• Java/PL SQL Development hands on experience.

• Partner with hiring managers to ensure pre-determined SLA’s and take ownership of identifying and engaging with potential future Colt employees across multiple geographies.

• Contribute ideas toward Colts online presence and brand awareness across relevant social media platforms and Colts website

• Define and coach on best practice to ensure a market-leading candidate/stakeholder experience

  • Demonstrable track record of successfully recruiting within sales and/or technology in an agency or in-house environment within your specialist territory

  • Ability to craft compelling role profiles and job adverts

  • Super user of LinkedIn, Xing; Facebook, Glassdoor & Twitter (plus other regional sites as appropriate)

  • Composed under pressure with the ability to multi-task

  • Results orientated with high levels of commitment, resilience and a can-do attitude

  • Solid commercial business acumen
    

    • Consistently positive feedback from candidates and hiring managers based on an exceptional and seamless experience

    • Keep abreast of market trends in recruitment innovation and suggest adoption of suitable solutions that can contribute towards Colts wider hiring strategy

    • 3-6 Years exp

    • Technical Recruitment Exp in domains like as Data Science, Cyber Security/ Infra Security, Software Testing, Application Developers

    For skills such as Java /Fullstak, Python, EMC Smarts, Webmothds SAP (FICO, HCM, SCM, PS), OSS/BSS, BI Architect, IT Architects.
    
    

    • Graduate/Post Graduate

    • Good understanding & Experience around Job Portals/sites

    Role title:	Senior Analyst/Lead Analyst, Talent Acquisition
    Colt Level:	Contractor
    Function:	Human Resource
    Reports to:	Manager Recruitment
    Location:	Gurgaon/ Bangalore

     

     

   

Job Responsibilities:

• Taking ownership of building out and extending campaigns across different touchpoints

• Will advocate for a good user experience across our digital touchpoints, ranging from website, social media, newsletters, etc.

• Identify the tools, templates and techniques that evolve existing approaches for the larger creative community
• Closely working with marketing team understanding the exact requirement for the creative & tech part
• You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues.
• Design and development (Design/HTML/CSS.) emails, landing pages and other digital assets.
• Will Manage social media post Design, SEO pages design & html Part, Responsive Emailer.
• Execute all visual design stages from concept to final hand-off to Marketing.

• Research, assist and present new ideas for a variety of creative marketing campaigns.

Required Skills:

• A minimum of 3-5 years of UI/UX experience in product companies.
• Outstanding UI abilities, a keen eye for good design shown, and an extensive portfolio of live projects.
• Good Knowledge Photoshop, Dreamweaver, Adobe XD, Figma, HTML5,
• Deep knowledge of Modern UI patterns
• A deep understanding of the end-to-end iterative UX process (personas, scenarios, wireframing, and high-fidelity visuals).
• Understanding of principles of visual design and composition, gestalt’s laws, colour theory, laws of UX, etc.
• Understanding of implementation challenges across mobile (iOS and Android), web and hybrid solutions. Working knowledge of responsive grids.
• Proficiency in responsive web designing and knowledge about HTML and CSS
• Proficiency in rapid prototyping.
• Deep understanding of brand, visual design, user experience and digital marketing to design beautiful and intuitive experiences
• Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience-
• Experience of working with product-based companies will be preferred
• Understanding of financial products in equity space is a plus
• Proven ability to develop creative solutions for ambiguously defined problems

This role requires you to work and collaborate with the customers, product & Engineering teams to meet and fit customer to our product. This role will be responsible for building technical project plans for Compass as well as tracking and driving the delivery of those projects. Additionally, the ideal candidate will be a driving force in the continuous improvement of our planning and execution pipeline. This role heavily involves mathematical and analytical skills, since you would be directly responsible to set incentives programs for customers and consult them over that.

• Strengthen and maintain relationship with the new & existing clientele.
• Partners with Product, Project Manager, and other business owners to define the business need for the project.
• Provides domain knowledge for project feasibility and software solution by researching customer needs and problem areas with internal/external stakeholders, understanding system flow, reporting need and regulatory impact.
• Coordinate with internal and external stakeholders to meet customer requirements and expectations. 
• Ensures problem definition, requirements, user stories, success criteria and interface design efforts.
• Understand and manages changing business and technical requirements.
• Support and contribute to stakeholders with information needed for publication and user training documentation.
• Delivers innovative and best value options to increase ease of implementation and outperform the competition.
• Ability to contribute to implementation/Onboarding process improvements
• Follows the company’s software development life cycle.
• Performs other duties as assigned.

• BTech or MCA or MBA required
• 2+ years of Business Analyst experience and in a customer facing role
• Good exposure to SAAS product.
• Exceptional soft skill, including the ability to talk with both technical and business concerns.
• Good Microsoft Excel which involves using Pivots and mathematical formulae
• Ability to think logically and constructively about complex problems.
• Must be able to work independently. 
• Ability to work effectively in team environment.
• Ability to conduct cost/benefit analysis.
• Ability to easily pivot from one task to another, including managing multiple project and timelines.

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.