TEAM LEADER

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for a skilled MongoDB Database Administrator (DBA) to support and maintain client database systems within our services organization. The MongoDB DBA will be responsible for managing day-to-day database operations, ensuring optimal performance, security, and availability of database environments. This role requires working closely with clients, stakeholders, and teams to resolve issues, implement changes, and deliver database solutions that meet business and technical requirements.

Location - Onsite Navi Mumbai

Employment Type: Full-time

Key Responsibilities:

• Install, configure, and manage MongoDB EA on-premise databases for applications, ensuring high availability and optimal performance.
• Implement and maintain MongoDB database clusters, including replica sets and sharded clusters, ensuring data distribution and fault tolerance.
• Perform regular database performance tuning and optimization to maximize query efficiency and reduce response time.
• Implement backup and recovery strategies to ensure data availability and minimize downtime.
• Monitor and troubleshoot MongoDB database issues, including performance bottlenecks, query optimization, and replication problems.
• Execute and support version upgrades and migrations.
• Document database configurations,and troubleshooting steps to maintain a comprehensive knowledge base.
• Provide guidance and troubleshooting support on MongoDB
• Provide regular updates to stakeholders on issue status.

Requirements:

• Proven work experience as a MongoDB Database Administrator, with a focus on setting up and managing MongoDB databases.
• Strong understanding of MongoDB architecture, including replica sets, sharded clusters, and data distribution.
• Proficiency in MongoDB database performance tuning and optimization techniques.
• Experience with MongoDB backup and recovery strategies, including point-in-time recovery and disaster recovery procedures.
• Knowledge of MongoDB security features and best practices for securing MongoDB databases.
• Familiarity with MongoDB monitoring and diagnostic tools, such as MongoDB Cloud Manager, Ops Manager, or third-party solutions.
• Strong problem-solving and troubleshooting skills, with the ability to identify and resolve complex database issues.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• MongoDB certifications (e.g., MongoDB Certified DBA) are highly desirable.
• Bachelor’s degree in Computer Science, Business, or related field with 5+ years of relevant experience.

LogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.

You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.

Responsibilities

Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work

Requirements

Bachelor/Master’s degree in Computer Science, Information Technology or a related field 2 to 3 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills

We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.

This person MUST have:

• Minimum of 2 year's experience in a similar role.
• Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
• Perform network maintenance and system upgrades
• Must be good in Linux platform and basic hardware.
• Provide Level-1/2 support and troubleshooting to resolve issues.
• Work on ticket portal for ongoing customer queries.
• Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
• Good verbal and written communication skills providing call support to Internal and External End Users.
• Handle customer calls/emails regarding technical issues for end users.
• Strong communication skills
• Attention to detail.
• Linux, drafting for email and tickets, basic understanding of vmware is important.

Experience:

• Min 3 year experience

Location:

• Ahmedabad

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

This is a remote position.

• Design and build strong, resilient, and robust APIs, libraries, and tools to power customers, engineers, and operations
• Own functionality and scalability features by taking responsibility from inception to post-deployment.
• Be responsible for full software development life-cycle - design, development, testing, operating in production
• Uphold our high engineering standards and bring consistency to the codebases, infrastructure, and processes you will encounter.
• Serve as technical lead, contributing to and directing the execution of complex projects with other engineers
• Mentor software engineers and set the standard for the next generation of Finly engineers
• Proactively identify and prioritize improvements to the team's processes, codebases and best practices

• 3 to 6 years' experience creating libraries and designing scale-able backend systems
• Experience working with SQL or NoSQL databases
• Familiarity with software engineering development cycles
• Experience working with backend programming languages (Ruby, Python)
• Ability to hold yourself and the team to high standards
• Strong communication (written and verbal) and interpersonal skills
• Ability to provide in-depth evaluation of multiple technical directions and determine trade-offs of each
• Strong propensity to make data-driven decisions on technical architecture and project prioritization

• Experience collaborating with experts in product, design, and operations.
• Experience driving initiatives at a broader level across an organization or company
• Strong writing skills
• Proactive approach

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline