Graphic Designer

Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

MERN Stack Devolper:-

Job Description: -**

Full Stack Developer will work closely with cross-team to discover effective and elegant solutions to complex problems.

Excellent knowledge of HTML, CSS, Material-UI and Responsive.

Strong concepts of Javascript, ReactJs, NextJS.

Should have Excellent Experience of Node.js.

In-Depth knowledge of Express Js, JavaScript,

Should have experience in MongoDB, GraphQL, and any graph Database

Experience working with REST APIs.

Good Knowledge of AWS – Beanstalk, EC2, S3, Lambda, Cloud Watch.

Good Knowledge of JSON, API, and JWT.

Good Knowledge of Firebase – Authentication, Firestore, Realtime DB, Hosting.

·Good understanding of/experience with CI tools (Jenkins, Github Actions) and testing frameworks

Good to have Agile Continuous Deployment experience.

Ability and willingness to manage multiple projects/tasks.

Great collaborator who takes initiative, asks questions, explains themselves clearly, and are open to feedback

Ability to Identify and fix production and non-production application issues as a part of the deployment.

Should have completed B. Tech and 2+ years of experience in IT department

Understanding accessibility and security compliance (Depending on the specific project)

User authentication and authorization between multiple systems, servers, and environments.

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application.

Good communication and language skills.

Strong focus on performance optimizations, caching, and scalability.

Ability to deal well with ambiguous/undefined problems; ability to think abstractly.

No salary bar for a good candidate

• Lead the data science, ML, product analytics, and insights functions by translating sparse and decentralized datasets to develop metrics, standardize processes, and lead the path from data to insights.
• Building visualizations, models, pipelines, alerts/insights systems, and recommendations in Python/Java to support business decisions and operational experiences.
• Advising executives on calibration strategy, DEI, and workforce planning. 

Job Title: Java Full Stack Developer

Work Location: Bangalore, Chennai, Mysore

Experience: 5+ Years

Budget: up to 18 Lakhs

Notice Period: Immediate to 30 days

Mandatory Skills: Java, Java Script, HTML, CSS

Job Description:

A Bachelor's degree in computer science, statistics, or Engineering.

· At least 5 years of strong knowledge and experience in developing web applications using J2EE, Multi thread programming, Data structure, Junit and Mockito

· Strong knowledge in Spring Boot, Microservices, LOG4j, Spring security

· Strong Experience in Angular JS responsive frameworks. ReactJS.

· Strong knowledges in JavaScript, TypeScript, jQuery, HTML5, CSS.

· Experience working with tools like Git, Maven, Gradle.

· Demonstrate strong design and programming skills using JSON, Web Services, XML in Unix and Windows environments.

· Experience with Build Automation, Continuous Integration and Test Automation (npm, Gradle, Maven, Jenkins).

· Thorough understanding of Integrated Development Environments like Visual Studio Code, Eclipse and IntelliJ.

· Good understanding of Databases, Frameworks, Design, Algorithms, etc.

· Working knowledge with Oracle, Mongo DB databases.

· Strong agile/scrum development experience

· Experience in Cloud platforms including deploying applications in a containerized platform is preferred.

· Experience in full lifecycle with requirements to development to support.

· Excellent verbal communication skills.

· Good problem-solving skills.

*Must Have Experience in IT service (web development) based industry*

Responsibilities:

• Research industry-related topics
• Write clear marketing copy to promote our services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Requirements

• Proven 2-4 years’ work experience as a Content Writer, Copywriter or similar role
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Graduation / Masters in Marketing, English, Journalism or related field