System Administrator V3

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

We are seeking a passionate and knowledgeable Tutor in Nutrition and Dietetics to educate undergraduate or diploma students. The candidate should have strong academic knowledge, practical experience, and a commitment to fostering student development in the field of health, nutrition, and diet management.

Engineering Head / Tech Lead (React + Node.js)

About MrPropTek

MrPropTek is building the future of real estate technology. We're looking for a hands-on Engineering Head / Tech Lead to drive our tech strategy and lead the development of scalable web applications across frontend and backend using React and Node.js.

Responsibilities

• Lead and mentor a team of full-stack developers
• Architect and build scalable, high-performance applications
• Drive end-to-end development using React (frontend) and Node.js (backend)
• Collaborate with product, design, and business teams to align on priorities
• Enforce code quality, best practices, and agile processes
• Oversee deployment, performance, and security of systems

Requirements

• 7+ years in software development; 3+ years in a tech lead or engineering management role
• Deep expertise in React.js, Node.js, JavaScript/TypeScript
• Experience with REST APIs, cloud platforms (AWS/GCP), and databases (SQL/NoSQL)
• Strong leadership, communication, and decision-making skills
• Startup or fast-paced team experience preferred

Job Location- Mohali, Delhi/ NCR

Job Type: Full-time

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Job Title: Database Engineer   

Location: Bangalore, Karnataka 

Company: Wissen Technology   

Experience: 5-7 Years 

Joining Period: Immediate candidates, Currently Serving, 15-20 days ONLY 

About Us: 

Wissen Technology is a global leader in technology consulting and development. We specialize in delivering top-notch solutions for Fortune 500 companies across various industries. Join us to work on cutting-edge projects in a collaborative and innovative environment.   

Key Responsibilities: 

• Develop and maintain ETL processes using the Informatica ETL tool, adhering to best practices.   
• Write efficient and optimized SQL queries and manage database operations.   
• Create and manage UNIX shell scripts to support automation and database activities.   
• Analyze business requirements, propose robust solutions, and implement them effectively.   
• Work collaboratively with global teams to deliver high-quality solutions within an Agile framework.   
• Leverage JIRA or other ALM tools to maintain a productive development environment.   
• Stay updated with new technologies and concepts to address business challenges innovatively.   

Required Skills: 

• Proficiency in Informatica ETL tools and ETL processes.   
• Strong SQL database expertise.   
• Advanced hands-on experience with UNIX shell scripting.   
• Experience working in Agile methodologies.   
• Familiarity with JIRA or similar ALM tools.   
• Excellent problem-solving, verbal, and written communication skills.   
• Proven ability to collaborate with global teams effectively.   

Desired Skills:  

• Knowledge of financial markets, payment solutions, and wealth management.   
• Experience with Spark scripting (preferred but not mandatory).   

Qualifications:   

• BTech / MTech/ MCA or any related field 
• Candidate needs to be an immediate joiner / serving notice period / 15-20 days 

Why Join Wissen Technology? 

• Opportunity to be part of a growing team focused on data-driven innovation and quality. 
• Exposure to global clients and complex data management projects. 
• Competitive benefits, including health coverage, paid time off, and a collaborative work environment. 

At Wissen Technology, we value our team members and their contributions. We offer competitive compensation, opportunities for growth, and an environment where your ideas can make a difference! 

We look forward to welcoming a detail-oriented and driven Data Analyst Associate to our team! 

What will I be doing? 👩💻👨💻

1. You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
2. You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support

What do I need? 🤓

1. Strong quality sense and experience working closely with web/mobile development teams
2. Excellent communication skills and passion for tough technical problems
3. Attention to detail and voice of customer experience
4. Familiarity with Agile frameworks and regression testing is a plus
5. Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
6. Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience

Brownie points 🍰

1. Understanding of the importance of test plans and how to approach writing informative bug reports

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

Java

Mandatory:

1. Strong expertize in Java/J2EE(4-7 years of experience)
2. Strong  expertize in Microservices, SpringBoot
3. Java including multithreading and concurrency

Preferred skills :

1. Experience in  Virtualization, SDN, NFV, Yang, Netconf
2. Good Knowledge on Networking
3. Multithreading and concurrency