Sales Executive

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

We are hiring for the position of International Voice Process Executive/Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.

This is a US Inbound Ticketing Process Candidate have to take 15 to 30 inbound calls in a day only and book flight tickets for US customers as per their requirements and resolve their queries.

Need Candidates with Good communication skills 

Minimum 6 years of experience in International Outbound sales 

2 years experience in International Voice Process 

Working days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday Leave , 15 compensatory off for a year . 

Shifts: US night shift , Fixed shift with Roster off

Incentive : UP to 4-6 lakhs in a month ( Average incentive 30 k to 50k in a month ) apart from salary

Salary : 18k-30k ( No deduction on salary)

Training : 30 days Fully paid training will be provided

Responsibilities:-

1.Manage incoming phone calls

2.Identify and assess customers needs to achieve satisfaction

3.Provide accurate, valid and complete information by using the right methods/tools

4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

We are looking for a motivated Information Security who is a self-starter, has an eye for detail, is analytical in approach, loves solving problems, and someone who can take initiatives to build and improve the company’s information security, identify risks and act on the required changes quickly.

What you will do:

• Develop efficient strategies to protect the system, the networking infrastructure, data, and information systems against potential threats/cyber risks
• Routinely performing threat analysis, system checks, and security tests
• Defining and updating information security criteria and validation procedures
• Effectively discuss to understand safety and security and fix the problems along with different stakeholders
• To be a security representative or point of contact for all technical deliveries, initiatives, and project implementations.
• To develop technical processes and procedures and promote compliance in line with regulations, corporate policies, or standards as per ISO27001
• Assess technical security risks in terms of impact to systems and service confidentiality, integrity, and availability, and report and escalate results of risk assessments.
• Report any real or potential security breaches/vulnerabilities to various stakeholders and provide technical support during incident response
• Monitor security tools to detect security events & incidents Report and escalate any security breaches to the Information Technology Security Officer
• Operate vulnerability scanning and compliance tools to identify system weaknesses
• Represent IT Security matters at technical and business forums

Requirements:

• 3-5 years of relevant experience in the information security field.
• Team handling/Mentoring experience
• Relevant experience working with ISO Policies, GDPR guidelines.
• Strong knowledge of network architecture and security concepts related to routing
• Exceptional attention to detail
• Excellent analytical and problem-solving skills
• Great team player and able to work efficiently with minimal supervision
• Excellent communication skills, both written and verbal, work with the different stakeholders on strengthening the security risks
• Able to handle and cope with stressful situations and understands the pressures of a start-up environment.

Responsibilities

• Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
• Develop user interfaces for modern rich internet applications with the latest front-end technologies
• Developing features to enhance the user experience.
• Should have excellent in-depth knowledge on Nodejs and MongoDB
• Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries and their practical uses in building complex interactive experiences
• Building reusable code for future use
• Writing tested code and its documention

• 1+ years of experience in front end development and backend development is must
• Thorough knowledge of HTML5, CSS3 (LESS/SASS),React, Nodejs and Mongodb
• Solid understanding of JavaScript and the ability to pick up any framework quickly
• Strong Experience in back-end frameworks used to develop dynamic web pages (REST, GraphQL, WebSocket/socket.io)
• Expertise in developing and testing across multiple browsers, platforms, DOM implementations, etc.
• Strong experience in React, React Hooks, Redux, Thunk | Saga, ES6, Typescript, ESLint, Nodejs, GraphQL, Redis, AWS, Git, Github, Docker

Bonus but not mandatory

• UI/UX designs
• AWS
• Git
• CI/CD

Skills Required:

• Expertise in software development & programming using HTML5, JavaScript, CSS, Node.js, SAPUI5 and Fiori

• Experience in developing SAP Cloud Platform based applications is a plus.

• Must have experience in Fiori apps implementation including configurations.

• Build Custom Fiori and extend Fiori applications

• Experience working with SAP Web IDE, BAS and different http services integration like REST/Web service.

• Experience in building applications on Business Transformation Platform will be add on

• Must have experience in Fiori Design patterns, UI Theme designer and Fiori Launchpad configurations and database experience with SAP or S/4 HANA.

• Assist in the integration of front-end UI/UX components with back-end. Ability to assess the current processes, identify improvement areas and suggest technology solutions.

Professional Attributes:

Interactive communication with client and leadership. Strong conceptual, analytical, Troubleshooting, resolution and problem-solving skill. Team Handling experience, Good Communication Skills

• Bachelor’s degree in Electrical or Electronics Engineering with 1-3 years of relevant experience.
• Highly experienced in Embedded C, C++ coding as per MISRA standards
• Experience in firmware programming for 8 bit, 16 bit and 32 bit controllers.
• Knowledgeable in Linker Scripts, Make files & firmware debugging using JTAG or on the UART console. 
• Experienced in Communication peripherals like SPI, UART, I2C, CAN, etc.
•  

• Ideation, designing, prototyping, and developing as per product requirements.

• Expertise in system architecture and design for Embedded software systems.
• Develop modular Embedded Code to port into different projects.
• Experience on Real Time Systems and Scheduling mechanisms
• Development experience in "middleware" / “application” / Low layer.
• Experience with developing embedded code for networking technologies like TCP/IP and UDP would be a plus.
• Document state machine diagrams, flow charts to understand the system architecture
• Working closely with Design teams to understand Hardware Implementation.
• Develop Test methods, in some cases automated test cases to test the firmware code and support hardware engineers.
• Use Debuggers, oscilloscopes, power supplies, and other necessary electrical tools to debug the code for problem-solving.
• Excellent reading skills for complete understanding of technical documents such as Processor Architecture Specifications and MCU hardware manuals, schematics etc.
• Ability to generate ideas in response to complex issues and execute on solutions.
• Python programming is a big plus.

CTC - 12 to 14 LPA

Experience - 3+ Years

Skills:

• Mandatory experience on Angular 2+
• Hands-on experience on MEAN stack
• Proficient with OOPS and design patterns
• Frontend using Angular 2+/ReactJS/VueJS
• Backend using NodeJS (ExpressJS/SailsJS)/Python/Java
• Good understanding of NoSQL & SQL databases
• HTML, CSS(Knowledge of web semantics, CSS Pre-processors preferable)
• Should be able to translate design to HTML, CSS Git

Good to have:

Mobile app experience using react-native, flutter, etc

AWS/Azure/GCP

Experience:

3+ years

At least one application in production

We are looking for someone to work closely with the Ecommerce and Marketing teams on producing beautiful, unique and engaging design executions across all brand channels including Nykaa’s social media, newsletters, affiliate and print. We are looking for someone who is ideas-led and can apply intelligent, creative thinking to a range of different mediums. The right person needs to ensure that our digital creative product remains leading edge and that the quality of our delivery is upheld.

• Working on a weekly basis, to design and produce the homepage, site banners, social media graphics and partner campaigns
• Ensure designs are consistent across all of our online communications
• Have an outstanding attention to detail and a keen eye for razor sharp design
• Continually maintain awareness of customer behaviour to maximise sales online
• Working on enhancements to the site as well as suggesting new editorial designs
• Offline design as and when required
• Good appreciation of Clean, simple, image rich, usable interfaces
• Broaden and enhance knowledge by keeping up to date with digital innovations and competitors
• Being a brand ambassador ensuring that all touch points are protected and are in line with the creative vision
• Be aware and have an interest in all areas of design across beauty, fashion, trends, lifestyle and brands