Senior Assoicate - DB (MSSQL)

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Job Title: Cold Calling Expert – EdTech (India)

Remote | Commission-Based + Incentives

Industry: EdTech | LMS + ERP for Schools

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About Us

Student Diwan is a global EdTech platform delivering a powerful LMS + ERP solution designed for modern schools. As we expand in India, we’re looking for a Cold Calling Expert who can open doors, spark conversations, and generate qualified leads with school decision-makers.

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Role Overview

The Cold Calling Expert will be responsible for initiating contact with school leaders, generating interest in our platform, and setting up meetings for our Business Development team.

This is a high-impact role for someone with persistence, communication skills, and proven success in tele-sales.

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Key Responsibilities

Make outbound calls to school decision-makers (principals, directors, IT heads, school owners)

Introduce Student Diwan’s LMS + ERP platform and its benefits

Qualify leads by understanding school requirements and decision-making timelines

Schedule product demos and appointments for the Business Development team

Maintain accurate call logs, lead records, and follow-ups in CRM tools

Consistently meet or exceed daily/weekly calling and lead generation targets

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Requirements

Proven experience in cold calling / telesales / inside sales (EdTech, SaaS, or B2B is a plus)

Excellent spoken English; Hindi/regional languages a strong advantage

Confidence in handling objections and keeping conversations engaging

Self-motivated, target-driven, and disciplined in remote work

Familiarity with CRM tools, LinkedIn, or outreach software preferred

Based in India (Tier-1 or Tier-2 city) with strong internet connectivity

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What We Offer

Remote flexibility

Attractive commission per qualified lead + bonus for conversions

Opportunity to transition into a senior inside sales role

Be part of a fast-growing EdTech company shaping the future of schools in India

Responsibilities:

- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.

- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.

- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.

- Implement data migration and transformation tasks between different data sources.

- Write efficient and reusable code, following best practices and coding standards.

- Conduct thorough testing and debugging of applications to identify and fix issues promptly.

- Collaborate with DevOps team to deploy applications on servers or cloud platforms.

- Continuously monitor application performance and optimize it for scalability and reliability.

- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.

Requirements:

- Strong proficiency in Node.js and JavaScript.

- Solid understanding of server-side development and asynchronous programming concepts.

- Experience working with NoSQL databases (e.g., MongoDB).

- Knowledge of database design and query optimization techniques.

- Familiarity with web application security principles and best practices.

- Proficiency in using version control systems (e.g., Git).

- Good understanding of agile development methodologies.

- Excellent problem-solving and analytical skills.

- Effective communication and collaboration abilities.

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Compute, Storage, Containers, Automation, DevOps, Web applications, Power Apps etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Work with other technology vendors, ISVs to build solutions use cases in the Center of Excellence based on sales demand (opportunities, emerging trends)
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners.
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events.
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills and Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 7 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

HIRING for Automation Quality Analyst with MAX 30days of NOTICE PERIOD

Job ID: TNS2022QATEST08

Only for Serious job seekers

Technically Strong Candidates who are willing to take up challenging roles and want to raise their Career graph.

Exposure to latest Technology. Opportunity working in different platforms Direct client interaction

Rapid Career Growth

Friendly Knowledge sharing Environment

BE/MTech/MCA with Min 70% GPA

Professional Quality Engineering and or development experience with 3+yrs Immediate joiners preferred

Candidates will be selected based on logical / technical and scenario-based testing

Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.

Automation Testing Engineer - Job description

QA Automation Test Engineer is expected to plan, design, implement and maintain test automation infrastructure to enable continuous automated testing of all solutions.

• Analyze product architecture; define, develop, and drive functional test automation strategy using appropriate automation/performance tests
• Develop/enhance the framework for creating a test automation suite for smoke and regression testing integrated with the release process
• Create and prepare end-to-end technical solutions for CI/CD
• Develop test plan/strategy to support testing
• Conduct Proof of Concept for automation testing feasibility on a project as required
• Prepare roadmap for progressive automation and focus on low maintenance
• Ensure test cases have full traceability back to business requirements and technical specifications
• Develop, maintain, and communicate automated reports and testing metrics to the project stakeholders

SKILLS AND CANDIDATE QUALIFICATIONS:

• Demonstrated 3+ years’ experience in Test Automation (or software development) with web-based software
• Experience working within a fast-paced Agile/SCRUM system is a strong preference
• Proven experience in both open-source UI & API test automation tools like Selenium WebDriver, Rest Assured, Cucumber using Java & other scripting languages with exposure to performance testing
• Experience delivering Selenium Frameworks for API testing web portals
• Should be able to create a Selenium automation framework from scratch
• Proven experience in using continuous integration technologies like Bamboo / Jenkins to integrate automated testing (unit, smoke, and regression) with the release process
• Experience in open-source tools with exposure to below is a plus:
  • Eclipse
  • Junit/TestNG
  • Maven/Gradle
  • GITHUB
  • Cucumber
  • Selenium WebDriver
  • Jira
  • JMeter
• Advanced knowledge on different design/architecture/integration/cloud/data patterns
• Exposure to Testing Life Cycle with a Test-Driven Development (TDD) / Behavior Driven Development (BDD) environment
• Efficient with AWS environments or other cloud environments
• Mentor other test engineers and automation engineers to grow overall team capabilities
• Create training, workshops, and handbooks
• Creativity and initiative to improve test coverage and effectiveness for the entire team
• Comfortable communicating cross-functionally and across management levels in formal and informal settings
• Experience in performance testing including developing NFRs, reporting and results evaluation
• Has created execution and reporting dashboards

• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Own code for the products with responsibilities including but not limited to designing, developing, testing, maintenance of products.
• Building RESTful services and do DevOps.
• Talking to customers and business teams to suggest improvement areas in product flows.
• Create peer learnings for team members and build context for new teammates
• Help with building the company's tech team and iterating on the hiring framework.
• Provide regular feedback to your team (peers and managers) to ensure continuous improvement.
• Keeping abreast with the latest technologies and working on your skills regularly.

Skills & Requirements

• Good knowledge and experience of working with backend systems; designing server-side architecture, including production maintenance experience are must-haves.
• At least 1-8 years of experience in any programming languages like Java, Ruby, PHP, Python, and Node.js(Node.js preferred).
• Understanding of micro-services-oriented architecture.
• Experience with Databases design (SQL, NoSQL) and analytics
• Experience in driving and delivering complex features/software modules from technical design to launch.
• Expertise with unit testing & Test Driven Development (TDD)
• Have empathy for the users you build for

Good to have

• Experience in the fintech industry
• Experience leading design and implementation of robust and secure web services

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrivals.
• Informs visitors by answering or referring inquiries.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.

Java_FullstackDeveloper_DGT II