Strategy & Operations Generalist (Visuals & Documentation)

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.

Role overview

You will work across the business with the founders, taking on the most important problem of the month and solving it end to end: opening the arena on time, fixing a supply issue, setting up a new sales channel, or building a process that does not exist yet. You will move between strategy and on-ground execution in the same day.

Key responsibilities

• Own founder-priority projects end to end, from framing the problem to a shipped result.
• Step in where the business is stuck: operations, supply chain and vendors, D2C, partnerships, finance or hiring.
• Build the operating rhythm: trackers, dashboards, weekly reviews and decision notes.
• Run quick analyses and models to support decisions: unit economics, pricing and scenarios.
• Set up new processes and hand them over to a function owner once they work.
• Represent the founders with vendors, partners and investors when needed.

KPIs

Projects shipped on time, problems closed rather than just analysed, and how quickly what you set up runs without you.

Requirements

• Experience in a startup, consulting, investment or founder's office role, or as a founder. Senior candidates are welcome, and so are candidates with 3–5 years who have grown fast.
• A track record of solving messy, cross-functional problems end to end.
• Strong with numbers: spreadsheet models, unit economics and quick estimates.
• Clear written and spoken communication, including one-page decision notes.
• Comfortable switching between strategy and on-ground execution.

Good to have

Ex-founder. Consumer, retail, D2C, gaming or hardware experience. Uses AI tools to work faster.

How we assess

A quick AI voice interview with your camera on and your screen shared (about 20 minutes, five main questions): a messy problem you personally solved (the numbers, the decisions, who did what and what went wrong), a live TorqWars problem with real constraints to think through out loud, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Specific, honest and structured answers score well; generic or rehearsed answers do not. We look at what you have done in the last 2–3 years, and we speak to references before any offer.

Your first 90 days

Two founder-priority projects shipped end to end, a weekly operating review and company dashboard running, and at least one new process handed to an owner who runs it without you.

What we offer

Direct work with the founders across every function, exposure to building a company and a new sport from the early stage, and a path to lead a function. A two-year mission across the business, ending with a function of your own to lead.

Location

Work from office, Mumbai: our Worli office and the Bandra arena, plus vendor and partner sites when needed.

Hiring process

A short AI interview, a call with a founder, a 48-hour assignment on a real problem from our business for shortlisted candidates, a working session in Mumbai with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.

When you apply, share

• One messy problem you solved end to end: what was broken, what you did, and the result in numbers.
• Current and expected CTC, and notice period.

How you will work

You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.

Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.

You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.

What you will do

• Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
• Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
• Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
• Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
• Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
• Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
• Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.

What we are looking for

1. Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
2. A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
3. Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
4. Relentless follow-up. Most of this job is making sure something that was promised actually happened
5. Good communication and the confidence to handle a client escalation without needing somebody senior on the call
6. Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
7. Ownership. You should be the person others stop following up with, because you have already closed it

Good to have

• Basic SQL, or experience writing report requirements for a technical team
• Used LLMs for daily tasks, both professional and personal
• Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
• Experience coordinating a small team, or running several clients and projects at once

About the Role

Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth. 

 Responsibilities 

• Support business operations using tech tools (Excel, CRM, dashboards)  
• Analyze data and generate insights for decision-making  
• Assist in automation workflows and process improvements  
• Coordinate between tech and business teams  
• Help in implementing digital solutions and tools  

 Skills Required 

• Basic knowledge of Excel / Google Sheets  
• Good analytical and problem-solving skills  
• Understanding of business processes  
• Interest in technology and automation  

 Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance 

Role Overview 

The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes. 

The Business Analyst ensures that AI acceleration initiatives across the Customer Success Platform are well‑defined, appropriately prioritized, and traceable from business objectives through system design and delivery. This includes refining problem statements, documenting requirements, supporting backlog readiness, and helping teams move quickly without losing alignment or clarity. 

Requirements 

• Proven experience as a Business Analyst supporting engineering teams, preferably in enterprise, platform, or SaaS environments. 

• Strong ability to translate business needs, customer success objectives, and AI use cases into clear functional and non‑functional requirements. 

• Experience working on AI‑enabled or data‑driven products, including concepts such as automation, recommendations, agentic workflows, or insights powered by analytics. 

• Ability to partner effectively with Engineers, Product Managers, Technical Program Managers, and UX to support backlog refinement and delivery planning. 

• Experience creating and maintaining artifacts such as user stories, acceptance criteria, process flows, data mappings, and dependency documentation. 

• Comfort operating in fast‑paced, iterative delivery environments, supporting AI acceleration efforts where requirements evolve quickly. 

• Strong analytical skills with the ability to identify gaps, risks, dependencies, and edge cases early in the development lifecycle. 

• Clear written and verbal communication skills, with the ability to align technical and non‑technical stakeholders. 

• Familiarity with ServiceNow‑style enterprise platforms, customer success workflows, or complex system integrations is a strong plus. 

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field—or equivalent professional experience. 

Job Title: Chief of Staff (AI & Data-Driven Strategy) 

Company: StarApps Studio 

Experience: 4+ years 

Location:Pune (On-site) 

About StarApps Studio 

StarApps Studio is a fast-growing Shopify app development company building high-impact ecommerce SaaS products for global merchants. We operate in a high-ownership, fast-execution environment where data, clarity, and speed matter.

Role Overview 

We are looking for a highly analytical and operational Chief of Staff to serve as the right-hand strategic partner to our founders and leadership team. This role is a force multiplier—you will drive executive execution, improve high-level decision-making, and lead strategic initiatives across the company. This requires strong analytical thinking, AI fluency, and the operational rigor to turn visionary ideas into measurable results.

Key Responsibilities

• Executive Strategy & Alignment: Act as a strategic partner to founders by managing business priorities and driving key organizational deliverables.
• Cross-Functional Leadership: Own the execution of high-impact cross-functional initiatives across Product, Growth, Support, and Operations.
• Business Intelligence: Build dashboards, trackers, and comprehensive reports to empower data-backed leadership decision-making.
• AI & Operational Excellence: Leverage AI tools (ChatGPT, automation, analytics) to aggressively optimize workflows and scale internal productivity.
• Operating Rhythm: Drive the cadence of leadership by preparing strategic meeting agendas, synthesizing notes, and ensuring relentless closure on action items.
• Market & Product Strategy: Conduct deep-dive market, competitor, and product research within the Shopify and SaaS ecosystem to inform strategic direction.
• Stakeholder Management: Drive seamless communication and alignment between internal teams and external partners.
• Trusted Advisor: Maintain strict confidentiality and high ownership while handling ambiguous, complex business challenges.

Preferred Qualifications

• 3+ years of experience as a Chief of Staff, Strategy Consultant, or in a similar strategic role.
• Strong data-driven mindset with proven experience using Excel/Google Sheets, dashboards, and reporting tools.
• High proficiency with AI tools like ChatGPT, Notion AI, automation workflows, and prompt-based productivity.
• Exceptional written and verbal communication skills paired with strong stakeholder management abilities.
• Proven ability to operate in a fast-paced startup environment, taking high ownership of outcomes.
• Elite organizational skills, sharp attention to detail, and the ability to multitask seamlessly across competing priorities.
• Experience in ecommerce, SaaS, the Shopify ecosystem, or tech startups is a strong advantage.
• Comfortable working directly with founders and independently solving ambiguous, unstructured problems.

What We Offer

• Direct exposure to startup leadership and strategic decision-making.
• A high-impact role with a significant ownership and growth trajectory.
• The opportunity to work at the cutting-edge intersection of AI, ecommerce, and product execution.
• Competitive compensation with performance-driven growth opportunities.

Business Operations Executive

Location: Mumbai  •  Experience: 0–2 Years  

▌ ABOUT BXI WORLD

At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.

▌ ABOUT THE ROLE

We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.

▌ KEY SKILLS

 Client & Vendor Coordination  |   Business Communication  |   Operations & Follow-up  |   MS Office / Excel  |   MIS & Documentation  |   Problem Solving  |   Task Management  |   Process Coordination 

▌ WHAT YOU'LL DO

•    Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure

•    Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly

•    Manage order, inventory, delivery, and other operational follow-ups across multiple requirements

•    Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets

•    Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery

•    Support client and vendor meetings, operational discussions, and on-ground activities whenever required

•    Work closely with different teams to solve operational issues and improve the overall execution process

▌ WHAT WE'RE LOOKING FOR

•    Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline

•    0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome

•    Excellent verbal and written communication skills with confidence in client and vendor interactions

•    Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting

•    Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions

•    Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities

•    Strong coordination, follow-up, problem-solving, and attention-to-detail skills

•    Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required

•    Exposure to B2B marketing or startup environments is a plus

- Assist the Founder with day-to-day business and operational tasks

- Conduct market and competitor research and prepare actionable insights

- Assist in business development and growth-related activities

- Coordinate with internal teams and candidates.

- Track ongoing tasks, deadlines, and deliverables

- Prepare reports, presentations, MIS, and business updates

- Support recruitment and HR-related activities when required

- Assist with marketing, social media, and content-related coordination

- Identify operational gaps and suggest practical solutions

- Follow up with team members and ensure tasks are completed on time

- Maintain organized records, trackers, and documentation

- Assist in special projects assigned by the Founder

- Take ownership of assigned projects from start to completion

We are looking for someone who:

- Doesn't wait to be told every small step

- Is comfortable working in a fast-paced startup environment

- Can take responsibility for tasks and follow them through

- Is good at finding solutions rather than only identifying problems

- Can communicate clearly and professionally

- Wants to understand how a business is actually built and scaled

Job description:

Marketing Specialist – CredXHire & CredXInfra

Companies: CredXHire and CredXInfra

Type: Full-time

Work mode: On-site

Location: Hyderabad

Experience: 3–5 years

Reports to: Founder

About us

You'll market two brands under one founder: a fast-growing HR tech startup and an established real estate company.

CredXHire is India's verification-first hiring platform. It connects verified job seekers with verified employers, helping companies hire genuine talent faster while protecting job seekers from fake job postings and fraudulent recruiters.

CredXInfra (formerly Karthikeya Developers) is an end-to-end real estate company with almost 25 years in the market. We handle the development, marketing, and sales of our projects in-house.

About the role

We're looking for a marketing specialist to own marketing for both CredXHire and CredXInfra, working directly with the founder.

You'll run social media, content, SEO and AEO, PR, and brand for both companies and support our two communities. You'll also lead a small team of a multimedia designer and two interns. The founder runs paid ads; you'll monitor them daily, report on results, and make sure your content and landing pages support every campaign.

This role suits someone who has handled multiple brands at an agency and wants real ownership in a growing company.

What you'll do

Strategy and planning

Build and run monthly marketing plans for both brands, with clear targets agreed with the founder.

Plan weekly priorities across CredXHire and CredXInfra based on what each business needs most.

Social media and content

Own the content calendar and social media for both brands on LinkedIn, Instagram, YouTube, Facebook, and X.

Plan and write content: posts, reel scripts, blogs, newsletters, emails, and WhatsApp messages.

Grow followers, engagement, and inbound inquiries for both brands.

SEO and AEO

Improve search rankings and website traffic through keyword research, on-page SEO, and regular blog content.

Make both brands visible in AI answers (ChatGPT, Gemini, Google AI Overviews) through FAQ content, structured data, and trusted mentions.

Manage Google Business Profile and online reviews, especially for CredXInfra.

Brand and PR

Keep each brand's voice, visuals, and messaging consistent across every channel.

Handle press releases, media outreach, and the founder's personal brand on LinkedIn.

Ads support and reporting

Monitor paid ads daily (Meta, Google, LinkedIn) and flag issues or opportunities to the founder.

Write ad copy and brief creatives for campaigns.

Prepare weekly and monthly reports on leads, sign-ups, cost per lead, reach, and engagement.

Communities

Support the CredXHire and CredXInfra communities with content, events, and member engagement.

Team leadership

Lead the multimedia designer and two marketing interns: assign work, review quality, and keep deadlines.

Manage freelancers for video, 3D renders, PR, or technical SEO when needed.

Use AI tools to speed up content and research, with every output reviewed before it goes live.

What we're looking for

3–5 years of experience in digital marketing.

Marketing experience in real estate or HR tech, recruitment, or job portals.

Experience leading a small team (designers, executives, or interns), assigning work, and reviewing quality.

Hands-on experience with social media, content marketing, and SEO, with results you can show in numbers.

Working knowledge of Meta, Google, and LinkedIn ads: you can read dashboards, track performance, and spot problems.

Comfort with analytics and reporting tools such as Google Analytics, Search Console, and platform dashboards.

Strong writing skills in English and the ability to adapt tone between a startup brand and a real estate brand.

Ability to manage several brands and deadlines at once without dropping quality.

Nice to have

Digital marketing agency experience handling multiple clients at once (strongly preferred).

Experience with AEO or getting brands mentioned in AI search results.

Experience running email and WhatsApp marketing (WhatsApp Business API, automated flows).

Experience building or editing landing pages in WordPress, Webflow, or Framer.

Experience growing a community, newsletter, or founder's LinkedIn presence.

Ability to write content in Telugu or Hindi.

Why join us?

Own marketing for two brands end to end, with direct access to the founder and fast decisions.

Build CredXHire's brand from the ground up while growing an established real estate business.

Lead your own team and grow into a marketing manager role as the team expands.

Work on a product that solves a real problem: fake jobs and fraudulent recruiters.

See the direct impact of your work on leads, sign-ups, and sales.

How to apply

Include links to two or three campaigns or brands you've worked on, with the results you achieved (for example, growth in leads, traffic, or followers).

Shortlisted candidates will go through a short assignment (one campaign idea each for CredXHire and CredXInfra) and a final interview with the founder.

About the company

House AI is an AI interior design app from Addicting Elements LLC that turns a photo of any room, exterior or garden into a photorealistic redesign in about 15 seconds, with 300+ styles on iOS, Android and the web, plus Shop from Image to find the real, in-stock furniture in a finished design across 330 retailers.

This role sits on the Creative team of the Creator Growth Internship Program. Build the before-and-after reveals, app demos and templates that make House AI videos look sharp.

Responsiblities

• Keep the shared task board current, from creator found to video posted to results in.
• Onboard new interns: welcome message, access to tools, first task and a check-in at the end of week one.
• Schedule team check-ins and reviews across the four teams.
• Collect weekly updates from every team and flag anyone who is blocked or falling behind.
• Prepare certificates and letters of recommendation at the end of each internship.

Requirements

• A high school student, a college student or a fresher. There are no degree or grade requirements.
• Very organized, with a habit of writing things down.
• Comfortable with Google Workspace, Notion or a similar tool.
• Friendly and clear when following up with many people at once.
• Clear written and spoken English.

Details

• Duration: 1 month
• Type: Unpaid, remote, flexible hours. Commission-based affiliate earnings available.
• Perks: Certificate of Completion, Letter of Recommendation

This is a one-month, remote, unpaid internship with a commission-based affiliate earning opportunity. Commission is linked to the results and value generated through eligible content and referrals. The opportunity is suitable for candidates seeking practical social media experience, a creative portfolio, and performance-based earning potential.

Social Media Strategist / Manager, AM:PM

Full-time, Andheri, Mumbai (in-office)

We are building a short-form vertical video news platform for people who stopped reading the news. You will own social end to end.

What you'll do:

• Ideate content daily. Trends in, ideas out, same day.
• Shoot and record with the team. On camera when needed, behind it when not.
• Execute the backlog of ideas we already have, fast.
• Run and grow our presence across Instagram, LinkedIn, and wherever attention moves.
• Read what is working, kill what is not, repeat.

Who you are:

• Fresh grad or someone with multiple internships behind them.
• Lives inside the feed. Knows what is trending before it trends.
• Ships. You are measured on output, not decks.
• Comfortable owning a channel without hand-holding.

This is a builder seat, not a support seat. If you want process and predictability, this is not it.