Strategy Intern

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

Responsibilities

• Develop, deploy, and maintain scalable products
• Participate in code reviews, and design discussions to ensure code quality and distribute knowledge
• Pair with team members for functional and non-functional requirements to write well-crafted, well-tested, readable, and maintainable code.
• Help to define roadmap and architecture based on technology and business needs
• Understand business requirements and work closely with the business to provide solutions

Eligibility

• Strong expertise in Backend Python Development with skills to create APIs, integrate the functions into UI, and store and retrieve data from a variety of databases.
• Strong experience with Django/Flask.
• Strong experience in writing unit tests.
• B.Tech/B.E (Preferred CSE)

Introduction :

iOS is one of the world’s leading mobile platforms, which makes Aertrip’s iOS app supremely important. Millions of users worldwide shall access Aertrip via the iOS app. You will have the opportunity to build one of the most amazingly designed apps in the world. The app shall be a benchmark - not just in the field of travel but for app developers worldwide across categories. So far, we've built a reasonably-sized, high-powered team and are always striving to be the best place to work we can be.

Our Tech Deck :

Architecture

Linux

Docker

HAProxy

Nagios

Munin

Backend & Servers

PHP

MySql

MongoDB

Redis

Memcached

Frontend

JavaScript

jQuery

Sass/Less

GruntJs

Bower

NPM

Repositories

Git

Collaboration

Slack

Evernote

Google Drive

Your Part :

You would be responsible for the complete development and continuous improvement of our iOS app.

Preferred Qualification & Experience :

Bachelor's Degree in Computer Science or equivalent experience/knowledge

5+ years of software engineering

3+ years of IOS platform experience, with strong background in algorithms.

Proficient with Swift, Objective-C, and Cocoa Touch

Experience with iOS frameworks such as X Code, Core Data, Core Animation, etc.

Familiarity with RESTful APIs to connect iOS applications to back-end services

Understanding of Apple’s design principles and interface guidelines

Knowledge of third party SDK integrations.

Hands-on technical experience with scalable Architecture.

Unit-test code for robustness, including edge cases, usability, and general reliability

Experience with performance and memory tuning

Familiarity with cloud message APIs and push notifications

Knowledge of other web technologies and UI/UX standards

Proficient understanding of code versioning tools such as Git

Preferred Skills & Abilities :

As a Developer:

Write clean, manageable code and maintain proper documentation

Capable of designing large applications with stabllity and performance

Continuously discover, evaluate, and implement new technologies and frameworks to maximise development efficiency

Excellent command over Data Structures and Algorithms

Familiarity with continuous integration

Strong problem solving and analytical skills

Knack for benchmarking and optimization

Passion for quality and innovation

An eye for detail

As a team player

Collaborate with cross-functional teams to define, design, and ship new features

Ability to manage and drive small teams

Ability to work independently in small teams

Estimate timelines and deliver as per schedule

Responsible and capable of meeting tight deadlines

Thrive in a variable and demanding startup environment

Collaborate with multiple disciplines like product, engineering, marketing, research and support, and enjoy working in a collaborative environment

Understand technical and business needs and fulfil them

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Job Location -Bangalore

Requirement

4+ years ​of experience building frontend for ​consumer facing​ products

- 2+ years​ experience on   ​React Native ​ and core principles

- Good to have experience with popular React.js

 - 1+ years ​of ​Team Lead/Management ​experience

- Develop all user-facing products in React

-Solid SQL / relational database experience MySQL is a plus

-  Thorough understanding of ​architecting​ the frontend system with ​Server Side   Rendering –

- Familiarity with modern front-end build pipelines and tools

 - Understands ​app development cycle

-Flexibility and deadline driven

Regards
Team Merito

4 - 6years of experience in web and API development

4+ years experience with http://asp.net/MVC/C" target="_blank">ASP.NET/MVC/C#.

4+ years working with SQL Server (2012+).
Good Knowledge of scripting libraries like jQuery, Knockout, Angular JS

• Plan, manage, and deliver solutions.
• Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
• Determining and managing tasks, issues, risks, and action items.
• Scheduling and facilitating scrum events, meetings, and decision-making processes.
• Monitoring progress and performance and helping teams to make improvements.
• Planning and organizing demos and product/system testing.
• Ensuring the proper use of collaborative processes and removing impediments for the scrum team.
• Tracking project processes, deliverables, and financials.
• Preparing and presenting status reports to stakeholders.

Enpass Technologies Pvt. Ltd. (Gurugram) is seeking for an experienced Windows C++ GUI software developer. We have a product for securely managing the credentials across platforms through a native productivity app, GUI of which is written in Qt toolkit and we are looking for a talented, enthusiastic developer for the same.

JOB RESPONSIBILITIES:

• Design, build, and maintain efficient, reusable, and reliable Windows Qt/QML/C++ code.

• Implement performance and quality modules.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization, and automatization.

• Collaborate with cross- functional teams to define, design, and ship new features.

MUST HAVE SKILLS (Please do not apply if you do not fullfill this criteria):

* Desktop Applications using QT/Qml in Windows Environment

* Minimum 1 Year experience in Windows UWP development

• 4-6 yrs experience in C++11 or C++14 standerd.

• Very good knowlege of STL.

• Experience of Multithreading in ANSI C++

• Practical experience in Win32 apis.

• Basics of socket programming and inter process communication.

• Good understanding of REST apis and internet protocols in general.

• Must be able to write unit test.

GOOD TO HAVE SKILLS

* Experience with development of Qt Quick Controls 2 based applications

* Experience in software development for mobile or tablet devices

• Familiarity with Cryptography basic concepts.

• Familiarity with agile processes and development / SW quality practices such as code reviews.

• Expertise on methods and tools for CI and test automatization.

• Build distributable packages (msi or wix).