Technical Lead/ Engineering Manager

• Proven software development experience in PHP

• Understanding of open source projects like Laravel, Drupal, Mysqletc

• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

• Good knowledge of relational databases, version control tools and of developing web services

• Experience in common third-party APIs (Google, Facebook, Ebay etc)

Design and implement scalable and efficient data architectures to support generative AI workflows.

2 Fine tune and optimize large language models (LLM) for generative AI, conduct performance evaluation and benchmarking for LLMs and machine learning models

3 Apply prompt engineer techniques as required by the use case

4 Collaborate with research and development teams to build large language models for generative AI use cases, plan and breakdown of larger data science tasks to lower-level tasks

5 Lead junior data engineers on tasks such as design data pipelines, dataset creation, and deployment, use data visualization tools, machine learning techniques, natural language processing , feature engineering, deep learning , statistical modelling as required by the use case.

Key Responsibilities

🧪 AI/ML Research & Development

• Develop AI models to identify learning difficulty patterns based on multi-domain assessments.
• Train models to classify LD categories (e.g., dyslexia, dysgraphia) from scoring + qualitative inputs.
• Build recommendation logic for intervention strategies based on child profiles and educator feedback.

📊 Data Processing & Pipeline

• Design data pipelines to preprocess structured and semi-structured data (scores, observations, logs).
• Work with educator-generated reports and build logic to convert qualitative insights into ML-readable formats.

🔎 Model Evaluation & Iteration

• Perform evaluation using accuracy, recall, precision; but also focus on interpretability and ethical AI.
• Use techniques like SHAP, attention weights, or decision trees for explainability in recommendations.

🤝 Collaboration & Integration

• Work closely with frontend/backend teams to integrate AI insights into the assessment tool UI.
• Sync with special educators to validate model predictions and continuously improve the output quality.

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

Responsibilities

• Writing clean and secure modular codes that have undergone strict testing and evaluation.
• Maintaining and designing databases effectively.
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Write quality code with robustness and re-usability for secured web applications and web services (REST and SOAP) for mobile apps.
• Ability to work in a team environment as well should be able to manage a team.
• Must meet the deadline.

Requirements

• Strong hands on experience with PHP Laravel framework
• Knowledge of object oriented PHP programming
• Must have strong experience with API (Web Services) development using JSON, RESTFUL.
• Understanding of MVC design patterns
• Should be best at writing and understanding complex queries using any of two from - MySQL, NoSQL, MongoDB, PostgreSQL, T-SQL.

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

• Proficient understanding of code versioning tools, such as Git, SVN.

• Excellent communication and problem-solving skills.