Store Manager

Job Description – Retail Sales / Customer Service

Position: Retail Sales Executive / Customer Service Executive

Industry: Apparel / Fashion Retail

Locations: Mumbai & Jaipur

Experience: Relevant experience in an Apparel Retail Brand

Employment Type: Full-Time

About the Role

We are looking for an energetic and customer-focused Retail Sales / Customer Service Executive to join our apparel retail team in Mumbai and Jaipur.

The ideal candidate must have prior experience working with an apparel/fashion retail brand and should possess excellent communication and customer-handling skills. The candidate will be responsible for delivering a premium in-store customer experience while achieving sales targets.

Key Responsibilities

• Welcome and assist customers in the store and understand their requirements.
• Provide personalized product recommendations based on customer preferences, occasion, size, and budget.
• Achieve individual and store-level sales targets.
• Explain product features, fabrics, fits, sizes, pricing, and promotions to customers.
• Maintain strong customer relationships and encourage repeat purchases.
• Handle customer queries, feedback, exchanges, and complaints professionally.
• Maintain proper product presentation, visual merchandising, and store standards.
• Ensure merchandise is properly displayed, tagged, sized, and replenished.
• Assist customers with trials, product selection, and styling suggestions where required.
• Coordinate with the store team for stock availability and customer requirements.
• Maintain accurate records of sales, customer interactions, and daily store activities.
• Support stock counting, inventory management, inward/outward processes, and stock replenishment.
• Ensure smooth billing and coordination with the cashier/POS team.
• Follow company policies and standard operating procedures.
• Maintain a clean, organized, and premium shopping environment.
• Stay updated on new collections, product launches, offers, and brand guidelines.

Required Skills & Qualifications

• Graduate/12th pass or equivalent; relevant retail qualification will be an advantage.
• Previous experience with an Apparel/Fashion Retail Brand is mandatory.
• Good English and Hindi communication skills.
• Strong customer-handling and interpersonal skills.
• Excellent verbal communication and presentation skills.
• Positive, confident, and customer-oriented personality.
• Strong sales and target-achievement mindset.
• Basic knowledge of POS systems and MS Office will be an advantage.
• Good understanding of apparel, fashion, fabrics, sizes, and styling will be preferred.
• Ability to work in a fast-paced retail environment.
• Willingness to work in shifts, weekends, and during peak retail periods.

Mail updated resume with salary details-

Email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

Daily / Shift Duties

üConduct pre-opening inspection of the outlet, including cleanliness, equipment readiness, stock position, staffing, ambience, and checklist completion.

üLead daily team briefing covering targets, guest focus points, menu availability, priorities, and service reminders.

üRemain visible during service periods to monitor guests, coach staff, remove bottlenecks, and intervene before issues escalate.

üCheck in with guests actively, especially during busy periods or after recovery situations.

üReview billing trends, sales opportunities, stock concerns, wastage, and service bottlenecks through the day.

üEnsure opening, mid-shift, and closing reports are completed accurately and on time.

üHandle escalations relating to product quality, delay, staff conduct, refunds, and exceptional guest requests.

üReview team performance daily and provide immediate coaching or recognition as required.

üVerify closing discipline including cash, inventory concerns, unresolved complaints, hygiene closure, and next-day readiness.

Knowledge, Skills & Behavior Standards

üStrong outlet leadership, team supervision, and floor presence.

üHands-on understanding of restaurant/cafe operations across service, kitchen coordination, cash, stock, hygiene, and guest handling.

üExcellent guest relations and complaint-handling capability with mature judgement.

üCommercial awareness of sales drivers, labor productivity, wastage control, and customer retention.

üAbility to train, coach, correct, and motivate teams consistently.

üGood reporting discipline, accountability, and attention to detail.

üDecisive, calm, solution-oriented, and willing to do what managers sometimes forget: manage.

Performance Measures

üGuest satisfaction scores, repeat guest feedback, and complaint resolution quality.

üSales achievement, average bill value, upselling conversion, and productivity targets.

üSOP compliance, checklist completion, audit readiness, and hygiene scores.

üTeam punctuality, grooming, training completion, and attrition control.

üWastage control, stock discipline, and operational error reduction.

üOverall outlet readiness, smooth service flow, and management confidence in the unit.

Minimum Preferred Profile

ü3–7 years of relevant hospitality, restaurant, QSR, or cafe operations experience, with at least some team leadership exposure.

üStrong service mindset with practical experience in outlet opening/closing, guest handling, and people management.

üComfort with POS reports, shift planning, and basic commercial tracking.

üDiploma/degree in hospitality preferred but not mandatory for a proven operator.

Assistant Sales Manager

The Assistant Sales Manager supports the Sales Manager in achieving sales targets, expanding the customer base, managing sales operations, and driving revenue growth. The role involves supervising the sales team, developing customer relationships, identifying new business opportunities, and ensuring effective execution of sales strategies.

Key Responsibilities:

• Assist in developing and implementing sales strategies and plans.
• Support the Sales Manager in achieving monthly and annual sales targets.
• Manage and motivate the sales team to improve performance.
• Generate leads and identify new business opportunities.
• Build and maintain strong customer relationships.
• Handle key customers and support account management activities.
• Monitor sales pipeline, leads, conversions, and follow-ups.
• Prepare sales reports, forecasts, and performance updates.
• Conduct market research and monitor competitor activities.
• Support pricing, negotiation, and deal-closing activities.
• Manage distributors, dealers, channel partners, or sales territories.
• Coordinate with marketing, operations, finance, and customer service teams.
• Track team performance and ensure timely achievement of targets.
• Provide sales training, coaching, and guidance to team members.
• Resolve customer issues and ensure high customer satisfaction.
• Ensure proper usage and updating of CRM and sales databases.

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

Job Role: Sales Manager

Experience Level: 2+ years

Location: Bangalore

Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.

Responsibilities:

Lead Follow-up &. Nurturing:

Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.

Client Engagement:

Understand client requirements, preferences, and budgets to engage rightly.

Property Site Visits:

Schedule and conduct property visits, showcase features and benefits of property to prospective buyers promptly.

Sales Conversion:

Help clients through the sales process, negotiate terms, and close deals effectively.

Documentation & Coordination:

Assist clients with documentation, paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.

Market & Product Knowledge:

Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.

Reporting:

Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on regular basis.

Requirements & Qualifications

Educational Qualification:

Bachelor's degree in Business / Marketing.

Experience:

3-4 years of proven sales experience, preferably in real estate.

Key Skills:

o Excellent communication and interpersonal skills

o Strong negotiation and convincing abilities

o Self-motivated and target-driven mindset

o Ability to work independently and as part of a team

Additional Requirements:

o Valid driving license and willingness to travel for site visits

o Willingness to work on weekends

o Ability to handle multiple leads and prioritize effectively

Compensation & Benefits

Competitive salary as per industry standards

Attractive commission structure based on sales performance

Opportunities for career growth and professional development

Be part of dynamic and fast paced team

Job Description – Manager, Business Development - (Apparel industry)

Department: Business Development

Location: Gurgaon

Experience: 3–4 Years

Qualification: Graduate in any discipline

Working Days: 5 Days a Week

Role Overview

We are looking for a proactive and result-oriented Manager – Business Development to drive retail expansion by identifying suitable store locations, negotiating lease and rental agreements, and managing the end-to-end execution of new store openings. The ideal candidate should possess strong commercial acumen, excellent negotiation skills, and experience in retail expansion, leasing, or business development.

Key Responsibilities

• Identify, evaluate, and finalize new store locations in line with the company's expansion strategy.
• Manage the end-to-end process of new store openings, coordinating with internal teams and external stakeholders.
• Lead rental and lease negotiations for new and existing stores to secure favorable commercial terms.
• Build and maintain strong relationships with landlords, property owners, brokers, and real estate consultants.
• Evaluate location feasibility, rental costs, and commercial viability to ensure cost optimization.
• Develop and maintain a pipeline of potential retail locations to support future expansion plans.
• Conduct market research and competitor analysis to identify high-potential locations.
• Coordinate with relevant teams to ensure timely execution of store openings.

Required Skills & Qualifications

• Graduate in any discipline.
• 3–4 years of relevant experience in business development, retail expansion, real estate, or leasing.
• Strong negotiation skills and commercial acumen.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and decision-making abilities.
• Good understanding of lease agreements, rental negotiations, and location feasibility.
• Ability to manage multiple projects and meet deadlines.

Preferred Experience

• Prior experience in retail store expansion, site selection, and commercial leasing.
• Experience managing landlords, brokers, and property consultants.
• Exposure to end-to-end retail store opening processes.

Key Responsibilities:

👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs

to position an appropriate solution.

👉🏼 Update and create tailored client proposals and negotiate further to close the deals.

👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.

👉🏼 Manage proposal response process, including detailed RFP requirements, content

creation, and inputs from various sources.

👉🏼 Nurturing accounts and contacts through various mediums of communication.

👉🏼 Develop and implement overarching sales and business development strategy, sales

processes, structure, and best practices across the company.

👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for

proactive bids and proposals.

Associate Sales Manager (Smartphones)

Company Name - Savex Technologies Pvt. Ltd.

Location - Amritsar - 1 Position

Mode of Working- Work Form Office

Days of Working 6 days a week

Responsibilities

• Minimum 1 - 3 years of experience in mobile phone sales and IT distribution, with at least 3 years in a managerial or leadership role
• Strong understanding of the Local Regional Landscape and the local retail and distribution landscape
• In-depth knowledge of mobile phones, IT distribution, and related technology products.
• Ability to analyze market trends, customer needs, and competitor activities to make data-driven decisions.
• Must be willing to travel extensively. 
• Self-starter and self-motivated individual
• Excellent influencing and communication skills
• Well versed with MS Office (Word, Excel and PowerPoint)
• Achieve or exceed the sales plan according to Business Strategy.
• Build, develop and maintain good customer relationships. Manage relationships to Company’s and  customer’s mutual advantage
• Search for, recognize, and act upon sales opportunities that contribute to Net Margin development and  improvement according to the business strategy.
• Manage first line response on technical inquiries from customers
• Manage pricing to maximize margins while retaining wanted business
• Anticipate commercial issues e.g. market news, competitive activity that impacts a delivery of the agreed  plan, and recommend actions to enhance Company’s market position.
• Maintain a close liaison with the Technical specialist to be fully aware of any ongoing technical issues  which may affect the commercial situation.
• Prepare reports on all visits to customers and present monthly reports to management, detailing selling  efforts, customer relationships, competitive activity and strategies, customer service issues, etc.  Any other duties, congruent with the accountabilities of this role

Skills Needed

Male Candidate

Good communication

Strong Knowledge on IT Infrastructure products, Telecom or Hardware products

Interview process

Virtual + Face to Face

The role

Every insight we produce starts with a working device on a shop floor. Getting it there, and keeping it working, is this job.

You build and pack the YoYo Retail Kits, check every device and accessory before it leaves, get them dispatched and delivered, and keep the inventory records straight. Once a store is live, you are also the person they call. A device not charging, a kit short of an accessory, a salesperson who cannot get something working. You pick up, you find out what is wrong, and you get it fixed.

It is detailed work and it is not glamorous. A wrong count in a kit or a shipment nobody chased becomes a store that cannot go live on time. 

How you will work

Nothing here moves unless you move it. Couriers will not update themselves, and a pending issue will sit pending until you pick up the phone. The people who do well in this job are the ones who close things rather than report them. You will work closely with the Technical Assistants on the ground, with the Operations Manager on anything that needs escalating, and directly with store teams once they are live. Most of what you need will not come to you. You will have to go and ask for it.

A lot of this job is currently tracked by hand. If you spot something that should not be manual any more, say so. We would rather fix it than have you keep doing it. 

What you will do

• Prepare and pack the kits. Build YoYo Retail Kits to what the deployment needs. Verify devices, accessories and quantities before anything is dispatched, because a short kit is found at the store and not in the warehouse
• Keep the inventory honest. Maintain records of devices, kits and accessories. Know what is active, what is faulty, what is spare and what is out for replacement, without having to go and count.
• Run last-mile logistics. Coordinate dispatch, track shipments, and follow up with logistics partners on anything delayed or pending until it actually lands.
• Handle replacements, returns and recoveries. Get faulty devices back, get working ones out, and keep the mapping correct through all of it. 
• Support live stores. When a store hits a problem after go-live, connect with their team, understand the issue and resolve it. Loop in a Technical Assistant when it needs someone on the ground. 
• Maintain the trackers. Devices, kits, shipments, TA activity and deployments. These are what everyone else plans from, so they have to be current.
• Support new deployments. Make sure everything operational for a new store or brand is done on time, and escalate anything critical to the Operations Manager early rather than late.

What we are looking for

Must have

• 1 to 3 years in operations, logistics, field operations or inventory management
• Basic Excel and Google Sheets. You should be comfortable maintaining a tracker and spotting when something in it does not add up 
• Attention to detail. Counts, mappings and serial numbers have to be right the first time 
• Relentless follow-up. Most of this job is making sure something that was promised actually happened 
• Good communication. You will be talking to couriers, store staff and technical assistants in the same hour 
• Fluent Hindi, plus two South Indian languages, preferably Kannada and Tamil. You will be speaking to store teams directly, in whatever they speak on the floor
• Comfort working hands-on with devices, packaging and inventory 

Good to have 

• Experience with hardware, electronics or any inventory that has serial numbers attached to it
• Exposure to e-commerce or last-mile delivery operations
• Any experience supporting customers over phone or WhatsApp 
• Comfort with AI or automation tools to cut down repetitive tracker work