Key Account Manager (B2B SaaS, Retention, Upsell)

Technical & Professional Requirements

• MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• Understanding & proficiency in REST APIs.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Responsibilities & Skills

• MERN Fullstack eCommerce developer is responsible for writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• MERN software developer must have good communication & interpersonal skills

Designation: Business Development Executive
Role: International IT Project Acquisition

Responsibilities:
·Identify strong potential prospects and generate quality leads from designated target geographies.
·Using different online research tools to extract the contact information of prospects.
·Handle the initial discussions and collect the strategic information about the prospects through cold calling, e-mailing LinkedIn, and other sources.
·Identify the decision-maker through different channels and ensuring the optimum conversion within a short span of time.
·Understand complex requirements of the prospects and bringing up the projects for the company.
·Continue prospect engagement and account management throughout the sales cycle until closure.
·Independently collaborate with the technical team for presentation with prospects.
 
Skill & Experience Required
 
·Good written and oral communication without MTI is must
·Strong research and analytical skills.
·Proficient with international Call Centres with a minimum of 1-2 years of US & Australian IT project acquisition experience.
·Strong interpersonal skill, ability to handle the profiles independently and in a team.
 
Experience: 1-2 Years
Strong communication skill in English
Education: Any Bachelor Degree/ Post Graduation
Shift: US & Australian Shifts
Job Location: Cochin
Salary: Best in the industry

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen an upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Job Description

• Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
• Effective, consistent and reader-friendly writing style.
• Strong English writing skills and basic familiarity with the internet and search engines.
• Capable of writing an article on any subject, theme, blog or website.
• Ability to manage in a fast-paced and deadline-driven environment.
• Concise, clear and confident communication.
• Highly organized and self-motivated to establish and achieve goals.
• Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms.
• Work closely with content marketing and digital marketing to produce content that generates results
• A content writer should clearly understand the objectives, and target audience, and assure the content is user-friendly and keyword/SEO Optimized.
• Writing content as needed, including blogs, articles, web pages, etc.
• The content should be informative and engaging and should enable visitors to get their information promptly and efficiently.

Content and Relationship Manager Requirement

• Bachelor’s Degree in Mass Communication, English and Related field
• 1-2 years experience in writing content
• Strong communication and interpersonal skills and ability to build and maintain relationships
• Highly articulate with experience in developing content based on consumer needs or data insights
• Excellent command of written and spoken English, as well as an ability to assess visual communication, to enable evaluation of motivating, accurate and effective communications.
• Innovative, self-reliant and determined approach to duties with an ability to work and think creatively

• Attentive to detail and organized
• Must be self-motivated and flexible.

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have helped companies ensure their customers get the best digital experiences.

You would be working on a world class product in a technically strong team competing with ex-google teams and silicon valley startups. CloudQA is used by some of the leading enterprises, govt institutions and rising startups across the world.We seek a strong technical background in both front-end and back-end development. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

Developer Requirements and Qualifications:

1. Good communication skills, should able to demonstrate website features
2. Must have good hands-on experience on HTML/CSS and Javascript,C#,SQL, selenium framework and Docker
3. Good to have experience with vue.js, AngularJS and code repositories such as GitLab
4. Good to have experience on AWS, GCP Cloud Service Providers and kubernetes
5. Understanding of testing frameworks

Duties and Responsibilities:

1. Collaborate with other developers and engineers to design, build, and maintain applications
2. To Develop and maintain highly reliable and scalable web services.
3. Understand product requirements, engage with team members and customers to define solutions and estimate the scope of work required.
4. Develop and Deliver solutions that can keep up with a rapidly evolving product in a timely fashion.
5. Improve the product features and performance in any way possible
6. Write effective APIs
7. Writing javascript/jqury programmatically to make it work with html components.
8. Working with git repositories and CICD

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.

Requirement::

• Must Have worked with Flutter / Android Application development.

• Excellent ability to develop & understand algorithms

• Excellent verbal & written communication.

• Strong knowledge in Restful web services. Experience in interacting with web services from the Flutter mobile platform

• Experience with Offline Storage, Threading, And Performance Tuning

• Strong knowledge in Push Notifications

• Analytical, Problem Solving and Decision Making Skills.

• Should have knowledge on client requirements analysis.

Website - https://praxinfo.com/">https://praxinfo.com/