Senior Platform consultant (SFMC)

About koolio.ai

Website: www.koolio.ai

koolio Inc. is a cutting-edge Silicon Valley startup dedicated to transforming how stories are told through audio. Our mission is to democratize audio content creation by empowering individuals and businesses to effortlessly produce high-quality, professional-grade content. Leveraging AI and intuitive web-based tools, koolio.ai enables creators to craft, edit, and distribute audio content—from storytelling to educational materials, brand marketing, and beyond—easily. We are passionate about helping people and organizations share their voices, fostering creativity, collaboration, and engaging storytelling for a wide range of use cases.

About the Full-Time Position

We are seeking a Junior Backend Engineer (Fresher) to join our team on a full-time, hybrid basis. This role is ideal for motivated recent graduates eager to gain hands-on experience in backend development. Working closely with senior engineers, you’ll play a vital role in enhancing koolio.ai’s backend infrastructure, focusing on building, maintaining, and optimizing server-side applications and APIs. This is a unique opportunity to grow within an innovative environment that values creativity and technical excellence.

Key Responsibilities:

• Assist in developing and maintaining backend services and APIs, ensuring stability, scalability, and performance
• Collaborate with the frontend and QA teams to ensure seamless integration of backend systems with user-facing features
• Help troubleshoot and resolve backend issues, working alongside senior developers to enhance system reliability
• Participate in code reviews, learning best practices and contributing to maintaining high code quality standards
• Support in monitoring and improving backend performance metrics
• Document processes, code, and system architecture under guidance to ensure comprehensive, up-to-date technical resources

Requirements and Skills:

• Education: Degree in Computer Science or a related field
• Work Experience: No prior work experience required; internships or academic projects related to backend development are a plus
• Technical Skills:
• Basic understanding of backend systems and APIs
• Working experience in Python
• Familiarity with basic version control systems like Git
• Knowledge of databases (e.g., MySQL, MongoDB) and basic proficiency in SQL
• Understanding of cloud platforms or services like Google Cloud is an advantage
• Soft Skills:
• Eagerness to learn and apply new technologies in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent attention to detail and a proactive mindset
• Ability to communicate effectively and work in a collaborative, remote team
• Other Skills: 
• Familiarity with basic DevOps practices or interest in learning is beneficial

Compensation and Benefits:

• Total Yearly Compensation: ₹4.5-6 LPA based on skills and experience
• Health Insurance: Comprehensive health coverage provided by the company

Why Join Us?

• Be a part of a passionate and visionary team at the forefront of audio content creation
• Work on an exciting, evolving product that is reshaping the way audio content is created and consumed
• Thrive in a fast-moving, self-learning startup environment that values innovation, adaptability, and continuous improvement
• Enjoy the flexibility of a full-time hybrid position with opportunities to grow professionally and expand your skills
• Collaborate with talented professionals from around the world, contributing to a product that has a real-world impact

Job Description:

• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.
• Interact with senior stakeholders to elicit thought leadership ideas and create content based on the same.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.

Skills & Experience:

• Technical background is a real plus.
• Proven working experience in technical writing of software documentation.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Possesses excellent written skills in English to be able to communicate clearly and concisely with a keen eye for document design.
• Good working knowledge of MS Office applications.
• Self-starter and ability to work independently.
• Flexible/adaptable with ability to set and manage multiple priorities.
• Excellent written and oral communication skills.
• Experience : 2 to 5+ years of experience.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.
• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.

Key Responsibilities:

• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Build and maintain business and technical documentation.
• Communicate information and ideas clearly, and concisely, in writing.
• Perform quality checks on other deliverables and ensure the quality of own work before publishing.
• Publish documentation in correspondence with established guidelines.
• Create User Journeys for TeleCMI Products.

Roles and Responsibilities

We are looking for a qualified Performance Marketing Lead to take the lead in developing successful, long-term digital marketing strategies for our company.

As a Digital Marketing Lead, you should have in-depth marketing experience and a passion for digital technologies. You will work closely with different teams to ensure consistency through all digital marketing channels. You should also provide forward-thinking ideas to build and maintain a strong company web presence.

Ultimately, you should be able to drive all digital marketing efforts to achieve our business objectives.

We need a spearhead who can:

Performance Marketing

• Continuously iterate and design A/B tests around different creatives, audiences and/or bidding strategies;

• Manage, review, and perform daily account responsibilities associated with different paid advertising platforms,

• Planning and control of the digital performance marketing budget and spend by allocating budgets to different channels;

• Work with campaign teams to plan successful campaigns focusing on audience, product and placements to drive volume and efficiency thresholds;

• Using A/B testing to optimize digital marketing performance;

• Developing and implementing comprehensive digital marketing programs in line with brand plans and business priorities;

• Reviewing and optimizing the design and content of all online assets including the company website and social media pages;

• Working with other stakeholders to optimize the conversion funnel for specific traffic sources, campaigns, user segments etc;

• Working with content marketing and design teams to create suitable content for each stage of a customers digital journey & overseeing multi channel content strategies.

• Analyze weekly and monthly reports from multiple ad channels, Google Analytics, and MMP to drive insights and opportunities along with working knowledge & tracking of analytics tools (GTM & GA)

• Developing and managing digital prospecting and remarketing campaigns

• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

• Identifying and testing new channels to continue to meet or exceed established critical metrics

• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

• Managing Digital Marketing Team.

• Knowledge around fraud & its prevention across web & app.

Organic Growth

• Proficiency with all major social media platforms (e.g: FB, Insta, Twitter etc)

• Test ads across devices to ensure the best branding and user experience

• Test ad messaging across segments and report on engagement

• Optimize organic social posts for content and messaging

• Optimize website content, landing pages, and paid search copy.

• Monitor and respond to customer comments on social posts

• Work with internal stakeholders to promote announcements

• Campaign management, measurement, optimization.

• Dive deep into reporting which includes but not limited to bids, device, audience segments, geo and demo targets, and creative, etc

• Maintain digital dashboard of several different accounts

• Strategizing and Maintaining Brand Consistency across social media platforms via tone, voice, and terminology.

• Manage community engagement, growth, and optimization

• Creating compelling social media content, collaborations and campaigns in order to grow Shiprocket's digital community, engage new audiences and sustain existing followers

• Interacting with new and existing audiences online and deepening engagement across all Shiprocket's social media platforms

• Draft social media content for Shiprocket and post it on platforms

• Scan and monitor digital and social media sites and hashtags, identify opportunities for Shiprocket on digital platforms

• Provide live coverage of events including by taking pictures and short videos and drafting messages for Shiprocket social media channels

• Monitor Shiprocket & social media channels, engage with community members and flag reputational risks or communication opportunities to Management

• Support efforts to ensure social media presence and branding are consistent and cohesive across all platforms

• Identify strategic opportunities for content and digital partnerships to enhance Shiprocket & social media reach and engagement

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git

We are looking for a passionate hands-on technologist who has experience developing Python web applications with Django as a framework and has the expertise to integrate the same with a UI built using Angular JS. Basically someone, who has worked as a Full Stack Python Developer delivering web applications from end-to-end.

You will be working on our revolutionary and niche products developed for the Fintech domain. You will develop new software for web applications, perform research & development of new technologies, integrate with other systems, and maintain and support proposed web applications. All we are looking for is a person who must be a core developer at heart and able to write, review and fix source code and database issues as they arise. You must be : able to accept change in a dynamic environment and be able to adjust priorities, able to think outside the box, pragmatic, able to voice and effectively communicate opinions, great listeners and detail oriented.

Here’s an opportunity for you to be a part of a Fintech venture with completely disruptive visions like robo advisory and more.. Lets go one step further to see if you can fit in!

Responsibilities

• Write effective, scalable code
• Develop back-end components using REST API to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solution
• Assess and prioritized feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

• 2-3 years Work experience as a Full Stack Python Developer
• Expertise in Django and Angularjs
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

Job Summary
3-4 years of PHP, MySQL development experience
Minimum 1 year of Drupal 8 development experience
Experience in developing custom module and themes in Drupal 8
Good to have experience in panel-based theme development
Basic knowledge of Git
Basic knowledge of HTML5, JS and CSS
Basic knowledge of Linux system to deploy code on the test server

• Fully capable of understanding current structures, identifying the issues and rebuilding for the future.
• Technical Bug Solving Ability.
• Extensive knowledge of Mysql database/architecture design & implementation skills.
• A strong handle on JS, Jquery, JSON, Ajax and PHP frameworks.
• Strong knowledge of REST & SOAP API Integration
• Good levels of communication. Both written and verbal.
• The ability to work under pressure and to tight deadlines.