Sr. Technical Architect

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

About us:

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educator and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below! 

Note - Malayalam, Telugu, and Kannada speaking candidates apply only!
Work from office (Noida) till probation period, post which remote work.

What you will do?

• Discover/ connect/ pitch/ onboard niche e-learning content creators in the universe
• Come up with out-of-the-box strategies to engage with potential content creators using various channels in a cost-effective manner
• Help customers understand and imagine the possibilities and potential that our platform provides to them
• Be proficient in conducting live demos and resolving any technical queries that the customers might have

You should apply if you

• Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
• Are multi-tasker, critical thinkers, and tactical executioners
• Have worked with different teams and stakeholders and built strong customer relations
• Have worked with high-growth start-ups for a year or longer
• Have excellent communication and interpersonal skills

Preferring candidates from Ahmedabad / Bangalore specifically!

Thence is searching for a highly skilled and motivated individual who is enterprising and eager to make a significant impact in the service space by enabling exceptional products. The ideal candidate should have a robust technical background, outstanding leadership skills, and a proven track record of managing complex technical projects. Moreover, this role includes consideration for a Partner role after completing one year with Thence, accompanied by sizeable equity.

Reporting directly to the COO, you will have the opportunity to shape the direction of the company's growth by delivering digital products to clients across various verticals like healthcare, hospitality, manufacturing, etc.

If you are a motivated individual with a passion for driving business growth and creating lasting client partnerships, we encourage you to apply for this exciting opportunity to join our dynamic team at Thence.

Duties & Responsibilities

• Developing digital products, applications and minimum viable product (MVP), including defining the overall architecture and system design to meet business requirements.
• Enabling our client to select the appropriate technology stack, considering factors such as scalability, performance, security and maintainability.
• Designing and configuring the infrastructure to support the software application.
• Choosing the development toolkit, frameworks and libraries best suited based on business and project's needs.
• Crafting and executing database designs, ensuring data integrity, performance and scalability.
• Enhancing and optimising application architecture to improve efficiency, reliability, and scalability.
• Ensuring application scalability to handle increased user loads and data volumes effectively.
• Upholding quality assurance standards through code reviews, testing and continuous integration practices.
• Ensuring IP security by implementing robust authentication, authorisation and encryption mechanisms.
• Exploring and integrating new technologies to enhance the software's capabilities and keep it up-to-date with industry trends.
• Developing the startup's strategic resource allocation plan, including budgeting for technology investments and staffing needs.
• Ensuring efficient utilisation of technologies by optimising resource allocation and minimising waste.
• Assessing and integrating new systems and infrastructure to support the evolving needs of the organization.
• Deliver digital products to clients across various verticals, including healthcare, Fintech, hospitality, manufacturing, etc.
• Building, attracting and mentoring talented developers to foster a culture of learning, innovation and collaboration within the team.
• Collaborating closely with the sales team to ensure effective communication and strategic positioning of technology solutions, while continuously refining sales pitch strategies based on feedback and market trends to maximize success rates and drive revenue growth.
• Defining, managing and evaluating team members based on goals and performance metrics, providing status updates to the leadership team on a bi-weekly basis.
• Identifying process gaps and development inefficiencies within the organisation and defining and driving Standard Operating Procedures (SOPs) to address these gaps effectively.
• Generate business opportunities from existing clients and collaborate with the business team to convert new business.
• Work towards achieving annual and quarterly revenue targets.

Skills Required

• Strong business acumen, with the ability to make strategic decisions and take ownership of account growth, revenue and outcomes.
• Strong technical background with experience in managing complex technical projects encompassing diverse realms such as Web, Mobile, Applications (Apps), Augmented Reality/Virtual Reality (AR/VR), Artificial Intelligence (AI), and Machine Learning (ML).
• Extensive experience in establishing and refining processes and Standard Operating Procedures (SOPs) aimed at measuring and enhancing the quality and efficiency of development capabilities. This includes implementing frameworks to assess performance metrics, optimise workflows and drive continuous improvement across the development lifecycle.
• Excellent leadership skills and the ability to inspire and motivate teams.
• Proven track record of driving business growth and creating lasting client partnerships.
• Enterprising and adept at handling clients effectively.

Qualifications

The ideal candidate will be an inspiring and confident team player with:

• Bachelor's or Master's degree in Computer Science, Engineering or related field and/or significant relevant work experience
• Minimum of 4+ years of proven agency experience in software development projects.
• Experience in leading a team of highly skilled developers, engineers, and testers
• working on multiple client projects
• Experience managing products and projects, and delivering large scale technical solutions on time and on budget
• Excellent communication, interpersonal, and negotiation skills, with a track record of managing stakeholder expectations effectively.
• Familiarity with Agile methodologies and project management tools
• Experience with cloud-based technologies and infrastructure, microservices, and serverless architecture

Additional Opportunities:

After completing one year with Thence, high-performing individuals will be considered for a Partner role, with the potential for substantial equity ownership in the company.

Experience :  Minimum 1 year to 2 years experience required.

Education: Any Engineering Graduate

Work Location:  Anywhere in India (Remote Work)

Job Requirements:

• 1+ years of professional experience in Information Technology field as Front End Developer
• Strong experience in HTML, CSS, Java Script, JQuery and Bootstrap
• Knowledge of formal methods and techniques in software development
• Experience / Knowledge in the following technologies/languages/libraries/frameworks:
• Exposure server side programming using Python / PHP / Java / C#
• Experience with Version Control Software (GIT)
• Ability to work independently and direct a team of any size (small to medium or large)
• Excellent written and oral communication skills

If the above assignment and work practice are exciting you, then apply.  We will invite video call meeting for shortlisted candidates after assessment.

• Min 2-3 years of experience in Mobile App/Android development
• Min 1 year of experience in Kotlin
• Immediate joinee are preferred
• Experience with different programming paradigms, esp. functional and reactive programming
• Strong in writing unit test cases
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs
• Familiarity with git and continuous integration
• Proficiency in various software design patterns
• Exposure to agile/scrum
• Excellent communication skill