Sr QA Automation Engineer

Responsibilities:

· Responsible for Technology hiring across levels and manage a team of recruiters

· Responsible for end to end Talent Acquisition including planning and strategizing for deliverables, sourcing and attracting candidates through various active and passive channels; candidate engagement; stakeholder management; reporting; database management etc.

· High end ownership of the deliverables.

· Focus on priorities, drive & deliver successfully.

· Maintain effective communication with the hiring managers and candidates.

· Build influential candidate relationships throughout the process.

· Follow and practice latest recruitment trends and strategies.

· Build and maintain network of potential candidates through proactive market research and networking.

· Proactively resolve bottle necks.

· Prepare and submit timely progress reports to various stakeholders.

· Involve in various initiatives for process improvement and talent branding

What are we looking for?

· Proven 5 -10 years of experience in technical recruitment with excellence in hiring across levels, stakeholder management, database management, reporting etc

· Ability to manage a team of recruiters and sourcers

· Expertise in stakeholder management and leading an entire unit of hiring independently

· Possess the ability to assess candidates against profiles and the culture

· Strong understanding about engineering and product requisitions

· Demonstrated ability to manage competing priorities and work under tight timelines

· Excellent communication and interpersonal skills

· Impeccable multitasking and organizational skills

· Always pushing the limits

· Excellent relationship building and analytical skills

· Knowledge of latest recruitment trends and practices

· Proven skills in attracting candidates through various social media channels

· Detailed oriented, organized, discrete and dedicated professional

• Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!

Responsibilities 

• Develop and implement HR strategies and initiatives aligned with the overall business strategy 
• Manage the recruitment and selection process 
• Develop and monitor overall HR strategies, policies, systems, tactics and procedures across the organization 
• Nurture a positive working environment 
• Oversee and manage a performance appraisal system that drives high performance 

• Maintain a pay plan and benefits program 
• Create learning and development programs and initiatives that provide internal development opportunities for employees 
• Report to management and provide decision support through HR metrics 
• Ensure legal compliance throughout human resource management 
• Maintain compliance with employment laws and regulations and recommended best practices; review policies and practices to maintain compliance 

• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law 

• Strong communication, interpersonal, negotiation and conflict management skills, 
• Excellent organisational skills and attention to detail,
• Etrong analytical and problem-solving skills,
• Ability to architect strategy and drive execution,
• In-depth knowledge of employment-related laws, regulations, and HR best practices,
• Demonstrable experience with Human Resources metrics,
• Proficiency with Microsoft Office Suite

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description:

As a Senior Account Executive, being part of an excellent sales team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest-growing global Dev Infra companies!

This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll up their sleeves and experiment quickly to achieve the goals. 

What you will be doing:

• Consistently meet & exceed sales quota. 
• Educate and nurture prospects, conduct a demo with each lead, share what Testsigma does, and employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
• Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
• Build a robust pipeline to meet quota consistently.
• Lead customers through an end-to-end sales cycle in collaboration with Pre-Sales and Support teams.
• Manage the entire sales lifecycle from customer engagement, POC and contract negotiation.
• Develop executive relationships to expand revenue potential.
• Articulate Testsigma's' value proposition clearly and effectively to potential clients while understanding the competitive landscape. 
• Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported. 
• Work with all levels of GTM leadership to continuously improve processes like territory planning, lead/pipeline/opportunity management and KPIs.
• Maintain excellent data discipline in salesforce.com for your book of business
• Responsible for global geography for now.

Qualifications:

• 6 to 10 years of experience selling complex technology products.
• Minimum 4 years in the end-to-end sales process, including closing as an AE
• Experience in driving B2B sales growth, preferably in a technology/product environment (in SaaS industry preferred), selling to a technical audience.
• End-to-end sales experience managing complex sales cycles requiring stakeholder mapping, running technical proofs-of-concept in collaboration with a Solutions Engineer, price negotiations.
• Experience selling Enterprise level deals, selling to C-suite 
• Consistent success with sales quota attainment
• Exceptional communication, problem-solving and collaboration skills
• Experience managing the sales cycle from business champion to the C-level
• Strong prospecting skills
  
  Note: Candidates from SAAS, Technoly product background prefered. 
  
  Territory : North America (Night shift)

• Responsible for end to end recruitment
• Sourcing potential candidates from various job portals (Naukri, Monster, Linkedin)
• Conducting detailed telephonic, skype, or face to face interviews and coordinating with the candidates till on-boarding and do the joining formalities
• Design and update job description.
• Screening and shortlisting the prospective candidate based on the job profile.
• Coordinating interviews with the hiring managers.
• Follow up to ensure candidates attend interviews as scheduled.
• Following up on the interview process status.
• Document the process on Microsoft Excel.
• Coordinating with candidates for document verification
• Conduct a primary document verification
• Establish and maintain a good relationship with the employee

Key skills

• Fair Communication skills (written and Verbal)
• Proficient in handling job portals
• Good Interpersonal skills
• Good knowledge of excel, word, PowerPoint
• A quick learner and able to work independently with limited supervision

What you need to have:

Selected candidates day-to-day responsibilities include:

1. Working on computer vision/image processing applications like object classification, segmentation, etc.
2. Working on deep learning algorithms for machine vision based inspection usecases
3. Working on Machine Vision Cameras involving variety of Lens, Filters and other Optical Elements to collect data
4. Having full stack development experience will be plus