Process Associate

Job Title: HR

Department: People & Culture (HR)

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform on a mission to make healthier eating and living effortless. Our technology translates ingredients and dishes into reliable nutrition profiles, personalizing recommendations based on individual goals, contexts, and preferences — across home cooking, daily routines, and restaurant ordering.

Our stack includes Flutter mobile apps, a Python/Django API, real-time data services, and ML models for tagging, ranking, and predictions. We’re building a delightful, safe, and scalable experience that helps users choose better meals and track progress — with strong privacy, quality, and performance standards.

Role Summary

As the HR Lead, you will own and build HR end-to-end — from talent acquisition and employer branding to performance management, compensation, compliance, employee engagement, and HR analytics.

This is a hands-on role suited for a builder who can set up scalable People Operations processes in a fast-moving product startup.

Key Responsibilities

Talent Acquisition & Employer Branding

• Manage full-cycle hiring across Engineering, Product, Design, Data, QA, and Operations.
• Create structured hiring workflows — JDs, sourcing plans, scorecards, and interview loops.
• Build an employer branding playbook (careers page, social content, referral program, and events).

People Operations & Experience

• Design onboarding/offboarding experiences (pre-boarding, day-1, 30/60/90 plans, exit interviews).
• Implement and manage HRIS/ATS systems, attendance, asset management, and documentation.
• Drive engagement through town halls, recognition programs, wellness initiatives, and surveys.

Performance, Growth & Rewards

• Implement OKRs and quarterly performance reviews with competency matrices.
• Partner with leadership on compensation benchmarking, offer structures, and ESOP administration.
• Identify learning needs and plan L&D initiatives, mentorships, and manager enablement programs.

Policies, Compliance & Risk (India)

• Draft and maintain HR policies (Code of Conduct, Hybrid Work, Leave, IT/Security, Travel).
• Ensure statutory compliance: POSH (ICC setup), PF/ESI/PT, Shops & Establishments, Gratuity.
• Oversee payroll inputs, proof collection, and all employment letters (Offer, Probation, Confirmation).
• Manage vendor contracts (background checks, insurance, wellness) and maintain data privacy practices.

Culture & Communication

• Foster a respectful, inclusive culture; manage grievance and disciplinary procedures fairly.
• Keep leadership informed through concise updates, backed by HR data and insights.

Required Qualifications

• 5–8+ years of HR/People Ops experience in high-growth startups or product companies.
• Proven track record in setting up recruitment pipelines and HR processes from scratch.
• Strong understanding of Indian HR compliance: POSH, S&E, PF/ESI/PT, Payroll, Gratuity.
• Hands-on experience with HRIS/ATS tools, dashboards, and data analysis.
• Excellent communication, stakeholder management, and confidentiality handling skills.

Preferred (Nice to Have)

• Experience hiring for tech roles (Flutter, Python/Django, Data/ML, DevOps).
• Exposure to ESOPs, IP, and confidentiality agreements.
• Experience in health-tech/food-tech or privacy-sensitive domains.
• Background in change management and organization scaling (20→100+ employees).

KPIs / Success Metrics (First 6–12 Months)

• Time-to-hire: ≤ 35 days | Offer acceptance rate: ≥ 80%
• Onboarding NPS: ≥ 8/10 | 90-day retention: ≥ 95%
• Compliance: 100% statutory readiness, zero payroll errors
• Performance: Timely quarterly reviews with actionable OKRs
• Engagement: Improved eNPS and measurable L&D participation

Ways of Working

• Process-light, outcome-focused: Clear SLAs for hiring and employee requests.
• Data-driven: Dashboards for hiring funnel, attrition, headcount, and cost per hire.
• Documentation-first: Maintain policy wikis, templates, and checklists.
• Partner closely with Founders, Engineering, and Finance, ensuring proactive communication.

🔹 Role: Erlang Developer – Distributed Systems (Strict OTP Focus)

🔹 What You Will Do

• Design and build fault-tolerant distributed systems using Erlang/OTP
• Develop highly concurrent, real-time backend services
• Architect systems using:
• message passing
• actor model concurrency
• Build and maintain:
• supervision trees
• multi-node clusters
• Ensure:
• high availability (99.99% uptime)
• graceful failure recovery
• Debug:
• production issues in distributed environments
• Work on telecom / messaging / real-time platforms

🔹 Mandatory Skills (NON-NEGOTIABLE)

✅ Core (Must Have)

• Erlang (Recent & Production Experience)
• OTP framework
• GenServer
• Supervisor
• FSM
• Distributed Erlang
• clustering
• node communication

✅ Systems Knowledge

• Distributed systems design
• Actor model / message passing
• Fault tolerance patterns

✅ Erlang Ecosystem (Strong Indicators)

• Mnesia / ETS
• Riak
• Cowboy / Inets
• Rebar3 / Relx

✅ Platform & Infra

• Linux (debugging, system behavior)
• Networking (TCP, SNMP, SIP, HTTP)
• Messaging systems (Kafka / RabbitMQ)
• Databases:
• PostgreSQL / Mnesia

🔹 Experience Requirement

• 4–10 years backend experience
• 3+ years hands-on Erlang (recent)
• Production system ownership

We're Hiring: Golang Developer (3–5 Years Experience)

Location: Banaglore

We are looking for a skilled Golang Developer with strong experience in backend development, microservices, and system-level programming. In this role, you will work on high-performance trading systems, low-latency architecture, and scalable backend solutions.

Key Responsibilities

• Develop and maintain backend services using Golang

• Build scalable, secure, and high-performance microservices

• Work with REST APIs, WebSockets, message queues, and distributed systems

• Collaborate with DevOps, frontend, and product teams for smooth project delivery

• Optimize performance, troubleshoot issues, and ensure system stability

Skills & Experience Required

• 3–5 years of experience in Golang development

• Strong understanding of data structures, concurrency, and networking

• Hands-on experience with MySQL / Redis / Kafka or similar technologies

• Good understanding of microservices architecture, APIs, and cloud environments

• Experience in fintech/trading systems is an added advantage

• Immediate joiners or candidates with up to 30 days notice period preferred

If you are passionate about backend engineering and want to build fast, scalable trading systems, share your resume.

Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises

Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.

Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.

Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.

Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.

Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders

Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role

Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Role & Responsibilities

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

Roles and Responsibilities:

Manage the team and the work-

Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.

Along with the design leads, manage various design projects and their priorities.

Help the team in resolving blockers. Ensure the output meets business goals,

deadlines and the quality bar.

Shape up product direction and drive design-led projects-

Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.

Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.

Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.

Mentor, Guide and Lead the Team-

You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.

Raise the Bar-

● You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

Drive and improve the design process-

Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.

Create frameworks and guidelines for the team to deliver better and faster.

Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.

Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.

Share engineering principles to guide

Jd

About Upaz:

UPAZ is a Farmer First approach agri-fintech team working on a panchayat-level Community Commerce & Financing model enabling B2C delivery of financial and agriculture-related services and products to smallholder farmers right at their doorstep.

Upaz is part of the financial inclusion lab at IIM Ahmedabad and the winner of the Social Alpha Agritech Challenge. Upaz is funded by July Ventures, IIM Ahmedabad, Mr. Kapil Mehan (ex MD of Tata Chemicals, ex CEO of Coromandel International Limited, ex Group CEO Zuari Agrochemicals), Mr. Devrajan Nathan (Founder of Arya.ag) others

We firmly believe that serving smallholder farmers in India presents one of the greatest opportunities for scale and impact in both agricultural and financial inclusion today.

For future information please visit: Grey Matter Technologies Pvt Ltd. | Agro Fintech | India

We are seeking a skilled Mobile Application Developer with knowledge of Agile and Waterfall methodologies for software development to join our dynamic team. As a Mobile Application Developer, you will be responsible for developing innovative Android and iOS applications, utilizing your expertise in various technologies and tools.

Responsibilities:

• Design, develop, and maintain high-quality Android applications that our requirements and specifications.
• Apply Agile and Waterfall methodologies as appropriate to ensure effective project management and timely delivery of high-quality software solutions.
• Utilize knowledge in SQLite to design and implement efficient and reliable database management systems for Android applications.
• Use Git to manage version control and collaborate effectively with other developers working on the project.
• Employ Dart and Getx to write clean, modular, and efficient code that follows industry best practices and coding standards.
• Continuously improve the development process by actively seeking feedback, participating in brainstorming sessions, and implementing innovative solutions to enhance productivity and efficiency.
• Collaborate with UI/UX designers to create visually appealing and user-friendly interfaces, ensuring a seamless user experience across different devices and screen sizes.
• Demonstrate a good understanding of Android Studio, Xcode, and Visual Studio, including their features, tools, and capabilities, to efficiently develop and debug applications.

Requirements:

•  Bachelor's degree in Computer Science, Software Engineering, or a related field 
•  Proven experience of 2 to 4 years developing Android applications.
•  Proficiency in Dart programming language and familiarity with the Getx framework.
•  Strong knowledge of Agile and Waterfall methodologies.
•  Experience with SQLite database management.
•  Proficiency in Git version control system.
•  Familiarity with design principles and user experience (UX) concepts.
• Understanding of Android Studio, Xcode, or Visual Studio.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Visual Studio, and ability to work with their respective tools and features.

Compensation:

• Based on experience and skills we will offer the best salary.

Why Work with us - 

• Upaz is a fast-growing agri-fintech start-up with a unique farmer financing model. 
• It has very high acceptability among its farmers, clients, and other stakeholders. 
• A chance to be part of an ever-growing team and to understand and be part of the organisation building core team

Hello! If you truly love and enjoy social media, we want you! We are looking for a creative and fun social media manager who can help us create brand awareness for our clients. Here’s what you’ll do if you end up being a part of our team:

• 🤔 Research and build strategies: You will assist the Marketing team in understanding the brand’s needs to come up with a plan and direction for their social media.
• 💡Ideation: Based on the strategy, you’ll help ideate campaigns for platforms like Instagram, Twitter, LinkedIn and Facebook.
• ✍️ Writing and Editing: Writing crisp, clear, and witty posts and captions.
• 👩🏻‍💻 Creating and Publishing: Help design posts or edit templates on Canva and schedule them for posting.
• 👀📱 Looking out for trends: Being mindful of what’s happening in the world and using it to create brand awareness.
• 🧐 Analysis: Help us reflect on the growth we have on each platform every month.

If you:

• Find this interesting and are over 18 years of age
• Know English and Hindi fluently
• Love social media or can tolerate it enough to create for social media
• Love to write and know how to use Grammarly well
• Know how to use Excel, Word, Google Docs, Canva, Figma (and all social media platforms)
• Have a laptop, phone and an internet connection
• Are curious about trends and willing to learn on the go
• Have a minimum of 1 yr of experience in creating content and handling Social Media

Then we’d love to meet you! Please apply :)

What we’ll offer:

• A competitive salary.
• Remote work. Work in your shorts, we don’t mind.
• Lesser meetings. This meeting could have been an email said no one ever at our workplace.
• A learning space. We’ll help you learn and navigate the basics of marketing from building strategy to delivering results.
• Open communication and great conversations. There’s no hierarchy of communication or gatekeeping of creative ideas. If you have something to share, just call/text/mail, whatever you like.