
We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.
Job Responsibilities
● Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.
● Introduce Concretio value added services and products.
● Hands-on experience using a dialer software.
● Determines Eligibility By Comparing Client Information To Requirements.
● Bring clients appointments with the business team.
● Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.
● Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.
Skills Required
● Excellent English Communication Skills.
● Basic Computer Knowledge.
● Min 2 year experience in Outbound Process (US/UK).
● Cold calling experience with sales and customer support background. ● Candidate having experience in International Bpo, Telecalling, Telemarketing, Telesales, International Sales, International Voice Process etc

About Concretio Apps
About
Concretio was founded in 2013 by Abhinav Gupta (8 times Salesforce MVP), with a motive to build a team of passionate individuals, who want to develop high quality solutions, and enjoy challenges posed by rapidly changing technology.
Connect with the team
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Location: Bangalore
Experience: 2–5 years
Type: Full-time | On-site
Open Roles: 1
Start: Immediate
Why this role exists
Most engineering teams choose between speed and stability.
We need both.
Today:
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- Cloud costs are higher than they should be
- Compliance is reactive, not built-in
This role exists to build a platform where:
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- We can scale without runaway cost
- We can pass enterprise InfoSec reviews without firefighting
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You will not just manage infrastructure.
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What success looks like
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- Frequent
- Safe
- Invisible to customers
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Who you are
- You have 2-5 years of experience in DevOps / Platform Engineering
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What will make you stand out
- Experience with:
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- Strong understanding of:
- Kubernetes / container orchestration
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Why join
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- Cost
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What this role is not
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What this role is
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One question to self-evaluate
Can you build a platform where we deploy faster, spend less, and never break production?
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