
We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.
Job Responsibilities
● Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.
● Introduce Concretio value added services and products.
● Hands-on experience using a dialer software.
● Determines Eligibility By Comparing Client Information To Requirements.
● Bring clients appointments with the business team.
● Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.
● Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.
Skills Required
● Excellent English Communication Skills.
● Basic Computer Knowledge.
● Min 2 year experience in Outbound Process (US/UK).
● Cold calling experience with sales and customer support background. ● Candidate having experience in International Bpo, Telecalling, Telemarketing, Telesales, International Sales, International Voice Process etc

About Concretio Apps
About
Concretio was founded in 2013 by Abhinav Gupta (8 times Salesforce MVP), with a motive to build a team of passionate individuals, who want to develop high quality solutions, and enjoy challenges posed by rapidly changing technology.
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Conduct pilot studies to identify and document variations against the Article Description, so as to minimise bottlenecks during bulk production.
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Observe, improve and monitor the sewing method of the operators according to the AD, ensure that they follow the correct method and improve their performance, as well as suggest new work aids, so as to improve overall efficiency of the production floor.
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Identify operators and train them in coordination with the Group leaders on various operations (Multi-Skilling), so as to facilitate line balancing.
Projects:
Take up additional projects to improve operational processes as and when required by the organisation
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Exp: 2-3 Years
Salary: 40-50k INR Per Month
Location: In Office, Ahmedabad.
Acceptable Notice Period: Immediate To 30 Days
Qualifications:
1. 2-3 years of experience in project management or a technical role.
2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).
3. Excellent organizational, time management, and problem-solving skills.
4. Strong written and verbal communication skills.
5. Proficiency in project management tools (e.g., Jira, Asana, Trello).
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Develop and execute recruitment strategies to attract qualified candidates.
Create job descriptions and post job openings on various platforms.
Screen resumes, conduct interviews, and manage candidate assessments.
Coordinate with hiring managers to understand staffing requirements.
Maintain a positive candidate experience throughout the hiring process.
Utilize recruitment metrics to improve hiring practices.
Qualifications:
Bachelor’s degree in Human Resources, Business, or related field.
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Strong understanding of HR practices and employment laws.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple tasks.
Preferred Skills:
Experience with Applicant Tracking Systems (ATS).
Familiarity with social media recruiting.
Requirements:
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