
We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.
Job Responsibilities
● Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.
● Introduce Concretio value added services and products.
● Hands-on experience using a dialer software.
● Determines Eligibility By Comparing Client Information To Requirements.
● Bring clients appointments with the business team.
● Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.
● Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.
Skills Required
● Excellent English Communication Skills.
● Basic Computer Knowledge.
● Min 2 year experience in Outbound Process (US/UK).
● Cold calling experience with sales and customer support background. ● Candidate having experience in International Bpo, Telecalling, Telemarketing, Telesales, International Sales, International Voice Process etc

About Concretio Apps
About
Concretio was founded in 2013 by Abhinav Gupta (8 times Salesforce MVP), with a motive to build a team of passionate individuals, who want to develop high quality solutions, and enjoy challenges posed by rapidly changing technology.
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About the Team: **Rider Backend Platform**
Builds the core building blocks needed to power the rider experiences on the different Rider facing apps including the core Uber app, Uber Lite, Web as we move on to become the preferred transportation platform for millions of riders all over the world.
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