Sr Product Designer

Key Skills:

• Hands-on experience with AWS services such as EC2, S3, Lambda, API Gateway, RDS, or DynamoDB ☁️

• Basic understanding of AI/ML concepts and experience with Python-based ML libraries (NumPy, Pandas, Scikit-learn, etc.) 🤖

• Experience in Python / Node.js / Java for backend development 💻

• Understanding of REST APIs and microservices architecture

• Familiarity with Git, CI/CD pipelines, and DevOps fundamentals

• Knowledge of Docker / containerization (preferred) 🐳

• Basic understanding of cloud security, IAM roles, and policies 🔐

• Experience in using AI tools (e.g., ChatGPT, GitHub Copilot, or similar tools) for development, debugging, documentation, and productivity in day-to-day tasks ⚡

Roles & Responsibilities:

• Develop and maintain cloud-based applications on AWS ☁️

• Build and integrate APIs and backend services

• Assist in deploying, monitoring, and managing applications on AWS infrastructure

• Work with the team to integrate AI/ML models or AI-powered services into applications 🤖

• Utilize AI tools for coding assistance, debugging, automation, and improving development efficiency

• Optimize applications for performance, scalability, and reliability

• Collaborate with cross-functional teams for design, development, and deployment

• Troubleshoot and resolve cloud or application-related issues

AWS Certification is mandatory

Education Qualification:

B.Tech/M.Tech from CSE/IT/AI/ML/ECE

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

We are seeking a skilled Flutter Developer with a strong command of Dart, REST API integration, and UI/UX enhancements. The ideal candidate will have experience with redesigning UI components to improve the user experience while leveraging MVM and MVVM architectural patterns.Additionally, a knowledge of Java, JSP, Servlets, AJAX, SOAP, and REST APIs will be considered a plus. Familiarity with SVN for version control management and production-level deployment is also essential.

Responsibilities:

Develop, maintain, and enhance mobile applications for iOS and Android using Flutter.

Collaborate with design teams to redesign UI components for improved usability, aesthetics, and performance.

Implement responsive design practices to ensure a seamless user experience across various devices and screen sizes.

Integrate REST APIs and ensure smooth communication between mobile apps and backend services.

Apply MVM and MVVM architectural patterns for scalable, maintainable app development.

Collaborate with backend teams for API integration and optimize app data handling.T

roubleshoot, debug, and resolve issues related to performance, UI bugs, and API interactions.

Manage version control processes using SVN, including handling code branches, merges, and revisions.

Set up CI/CD pipelines for streamlined testing, building, and deployment processes.

Oversee production-level deployment, including Google Play and App Store submissions.Write unit and widget tests to ensure stability and reliability.

Stay updated on the latest Flutter, Dart, and mobile development trends.

Required Skills:

Proficiency in Dart programming and experience building mobile applications using Flutter.

Strong experience in UI/UX design and redesigning UI components for improved user experience and performance.

In-depth knowledge of MVM and MVVM architectural patterns for scalable and maintainable Flutter apps.

Strong experience with REST API integration, including handling JSON data in Flutter applications.

Familiarity with state management solutions such as Provider, Riverpod, or Bloc etc.

Experience using SVN for version control management, including handling branches, merges, and revisions.

Solid understanding of unit testing and widget testing in Flutter.Knowledge of CI/CD tools and practices for efficient app testing and deployment.

Experience with production-level deployment processes for App Store and Google Play submissions.

Preferred Qualifications (Plus Points):

Java development experience, particularly in building backend services.

Knowledge of JSP, Servlets,AJAX and web application development.

Familiarity with SOAP and REST APIs for integrating backend services with mobile apps.

Experience with cloud services such as Firebase, or Google Cloud Console for backend integration.

Understanding of mobile app authentication (OAuth, JWT) and API security practices.

Familiarity with native Android/iOS code and experience working with Flutter plugins.

Strong understanding of mobile app performance optimization and debugging techniques.

Education & Experience:

Bachelor’s Degree from IIT, DTU, BITS in any Engineering field (required).

Preference for an additional MBA degree from a top business school.3-7 years of experience in Flutter development, with a strong focus on UI enhancements, version control management, REST API integration, and SVN.

Additional experience with Java, JSP, Servlets, AJAX, SOAP, and REST APIs will be highly regarded.

Job Types: Full-time, Permanent

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Role:Java Developer

Job Description: We are looking for a talented and motivated Software Engineer with expertise in both Windows and Linux operating systems and solid experience in Java technologies. The ideal candidate should be proficient in data structures and algorithms, as well as frameworks like Spring MVC, Spring Boot, and Hibernate. Hands-on experience working with MySQL databases is also essential for this role.

Responsibilities:

● Design, develop, test, and maintain software applications using Java technologies.

● Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.

● Develop and optimize database operations with MySQL.

● Analyze and solve complex problems by applying knowledge of data structures and algorithms.

● Work with both Windows and Linux environments to develop and deploy solutions.

● Collaborate with cross-functional teams to deliver high-quality products on time.

● Ensure application security, performance, and scalability.

● Maintain thorough documentation of technical solutions and processes.

● Debug, troubleshoot, and upgrade legacy systems when required.

Requirements:

● Operating Systems: Expertise in Windows and Linux environments.

● Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).

● Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate. ● Algorithms and Data Structures: Good understanding and practical application of DSA concepts.

● Databases: Experience with MySQL – writing queries, stored procedures, and performance tuning.

● Version Control Systems: Experience with tools like Git.

● Deployment: Knowledge of CI/CD pipelines and tools such as Jenkins, Docker (optional

Software Engineer – Tech Lead

- You are your own master.  We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading fintech unicorn company

- ESOPs in the company

Requirements

• 6+ yrs of exposure in the art of writing code and solving problems on large scale.
• Should be language agnostic, with extensive and expert programming experience in any one programming language (strong OO skills preferred).
• Deep experience in at least one general programming language. Preferred (Java,Scala, C++)
• A solid foundation in computer science, with strong competencies in data structures,

algorithms, and software design.

• Worked end to end on 2-3 complex projects
• Worked in startup like environment with high levels of ownership and commitment
• Experience in building highly scalable business applications, which involve implementing

large complex business flows and dealing with huge amount of data.

• Extensive experience on working with distributed technologies like Kafka, MongoDb,

Redis/Aerospike, MySQL, AWS etc

• Experience with multi-threading and concurrency programming
• Ability to switch between the technologies and learn new skills on the go.

Roles and responsibilities

Drive discussions to create/improve the product, process and technology

• Build abstractions and contracts with separation of concerns for a larger scope
• Rapid prototyping
• Robust and scalable web-based applications
• Do high-level design with guidance; Functional modelling, break-down of a module
• Thinking platforms & reuse, the open-source contribution will be a plus
• Do incremental changes to architecture: impact analysis of the same
• Do performance tuning and improvements in large scale distributed systems
• Mentor young minds and foster team spirit

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.

What we are Looking for:-

We are looking for a graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Requirements:-

• 2+ years of experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficient in Adobe Photoshop and Illustrator 
• Knowledge of Coreldraw, WordPress, Figma/XD and HTML will add an advantage 

Role and responsibilities:- 

• Have an impeccable taste and a compulsive eye for detail 
• Create design assets like banners, emailers, brochures, GIFS, social media creatives,  iconography and typography. 
• Maintain graphic design guidelines and brand identity of Rezo.ai 
• Collaborating and coordinating with internal teams of HR & Marketing 
• Delivery of high-quality, innovative concepts from creative briefs to create artwork for Brands and campaigns. 

    Focussed on delivering scalable performant database platforms that underpin our customer data services in a dynamic and fast-moving agile engineering environment.

·    Experience with different types of enterprise application databases (PostgreSQL a must)

·    Familiar with developing in a Cloud environment (AWS RDS, DMS & DevOps highly desirable).

·    Proficient in using SQL to interrogate, analyze and report on customer data and interactions on live systems and in testing environments.

·    Proficient in using PostgreSQL PL/pgSQL

·    Experienced in delivering deployments and infrastructure as code with automation tools such as Jenkins, Terraform, Ansible, etc.

·    Comfortable using code hosting platforms for version control and collaboration. (git, github, etc)

·    Exposed to and have an opportunity to master automation and learn to use technologies and tools like Oracle, PostgreSQL, AWS, Terraform, GitHub, Nexus, Jenkins, Packer, Bash Scripting, Python, Groovy, and Ansible

·    Comfortable leading complex investigations into service failures and data abnormalities that touch your applications.

·    Experience with Batch and ETL methodologies.

·    Confident in making technical decisions and acting on them (within reason) when under pressure. 

·    Calm dealing with stakeholders and easily be able to translate complex technical scenarios to non-technical individuals.

·    Managing incidents, problems, and change in line with best practice

·    Expected to lead and inspire others in your team and department, drive engineering best practice and compliance, strategic direction, and encourage collaboration and transparency.

• Solution design documentation, development ownership, mentoring and driving the most comprehensive trade terminal for our super users for the iOS Mobile platform
• Ensuring the team adhere to the best industry technical practices and meet the business objective
• Ensuring responsiveness of the application
• Monitor reliability and performance metrics of the system to provide an impeccable experience to the user
• Co-ordinate with developers, testers and keeps the product manager well informed of the status of the development effort to senior managers
• Mentoring of the team
• Code review of team members and code quality ownership
• Collaborate with team, cross-functional teams to define and design new features
• Work with data sources, APIs, 3rd party SDKs
• Unit-test code for robustness, including edge cases, usability and general reliability
• Work on bug identification and fixing
• Troubleshooting and triage of field issues
• Improving application performance
• App management and monitoring on iTunes
• Produce high-quality code and experience with security implementation
• identifying risks implementing security patches procedures
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Keep abreast of new trends and best practices in mobile development

• B.E., B.Tech., M.C.A. or equivalent technical qualification in Computer Science,
• Engineering or a related subject
• 7 to 10 years of proven software development experience in iOS development
• Experience in mentoring iOS developers
• Must experience with Swift
• Experience with Objective-C is a plus
• Experience working with remote data via REST and JSON must
• Experience with API integration, Third-party SDKs, Charts, Payment Gateway, Sockets is a plus
• Experience in HLD, LLD designing must
• Solid understanding of the full mobile development life cycle.
• Mobile Application security standards is a plus
• Experience in mobile app architecture, frameworks, design patterns must
• Experience in writing Unit Test cases is a plus
• Experience in performance measurement of application is plus
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experience in using JIRA, TFS
• Experience of CI/CD pipeline with tools used for Code coverage, code bugs identification, test automation, GIT
• Experience in Firebase Crashlytics, Application Performance must
• Experience in driving scrum team and follow agile practices
• Fundamental knowledge of the BFSI sector is a plus
• Strong communication skills
• Project Estimation & Planning