Sales Executive

Job Title: Customer Relationship Manager

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: Mid-Level (1–5 Years Preferred)

Employment Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India's most trusted private sector general insurance companies, known for delivering innovative and customer-centric insurance solutions. Our mission is to protect what matters most with integrity, responsiveness, and a passion for service excellence.

Role Summary:

We are seeking a highly motivated and customer-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for developing long-term relationships with customers, ensuring high levels of client satisfaction, and contributing to business growth through excellent service, cross-selling, and retention strategies.

Key Responsibilities:

Build and maintain strong, long-lasting customer relationships through regular interactions.

Act as a primary point of contact for assigned clients, ensuring top-tier service delivery.

Understand customer needs to recommend tailored insurance solutions.

Handle and resolve customer issues, complaints, and service requests efficiently.

Coordinate with internal departments (sales, underwriting, claims, etc.) to resolve client concerns.

Promote product offerings and suggest suitable add-ons or renewals based on profiles.

Maintain up-to-date knowledge of products, services, regulations, and industry trends.

Ensure customer satisfaction targets and relationship metrics are met or exceeded.

Required Skills and Qualifications:

-2–5 years of experience in customer relationship management, preferably in the insurance or BFSI sector.

-Strong interpersonal and communication skills.

-Ability to manage multiple clients/accounts effectively.

-Familiarity with CRM tools and customer engagement strategies.

-Problem-solving mindset with a customer-first approach.

-Graduate degree in any discipline. PG in Marketing/Finance is a plus.

Preferred Skills:

-Experience in general insurance or financial products.

-Fluency in English, Hindi, and regional languages.

-Strong negotiation skills and a proactive attitude.

Work Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: Rotational Shifts

This role involves a balanced commitment to teaching, research, mentoring, and institutional service. The Assistant Professor will deliver high-quality instruction to undergraduate and graduate students, conduct innovative research, supervise student projects, and contribute to curriculum development and departmental governance.

We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems.

As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.

• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.

• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.

• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.

• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.

• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.

• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.

• Familiarity with SaaS concepts and architecture.

• Experience with API design and development, including RESTful APIs. • Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.

• Experience with version control systems, such as Git.

• Strong problem-solving and analytical skills, with keen attention to detail. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.

As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth. 

We are a rapidly expanding global technology partner, that is looking for a highly skilled Senior (Python) Data Engineer to join their exceptional Technology and Development team. The role is in Kolkata. If you are passionate about demonstrating your expertise and thrive on collaborating with a group of talented engineers, then this role was made for you!

At the heart of technology innovation, our client specializes in delivering cutting-edge solutions to clients across a wide array of sectors. With a strategic focus on finance, banking, and corporate verticals, they have earned a stellar reputation for their commitment to excellence in every project they undertake.

We are searching for a senior engineer to strengthen their global projects team. They seek an experienced Senior Data Engineer with a strong background in building Extract, Transform, Load (ETL) processes and a deep understanding of AWS serverless cloud environments.

As a vital member of the data engineering team, you will play a critical role in designing, developing, and maintaining data pipelines that facilitate data ingestion, transformation, and storage for our organization.

Your expertise will contribute to the foundation of our data infrastructure, enabling data-driven decision-making and analytics.

Key Responsibilities:

• ETL Pipeline Development: Design, develop, and maintain ETL processes using Python, AWS Glue, or other serverless technologies to ingest data from various sources (databases, APIs, files), transform it into a usable format, and load it into data warehouses or data lakes.
• AWS Serverless Expertise: Leverage AWS services such as AWS Lambda, AWS Step Functions, AWS Glue, AWS S3, and AWS Redshift to build serverless data pipelines that are scalable, reliable, and cost-effective.
• Data Modeling: Collaborate with data scientists and analysts to understand data requirements and design appropriate data models, ensuring data is structured optimally for analytical purposes.
• Data Quality Assurance: Implement data validation and quality checks within ETL pipelines to ensure data accuracy, completeness, and consistency.
• Performance Optimization: Continuously optimize ETL processes for efficiency, performance, and scalability, monitoring and troubleshooting any bottlenecks or issues that may arise.
• Documentation: Maintain comprehensive documentation of ETL processes, data lineage, and system architecture to ensure knowledge sharing and compliance with best practices.
• Security and Compliance: Implement data security measures, encryption, and compliance standards (e.g., GDPR, HIPAA) as required for sensitive data handling.
• Monitoring and Logging: Set up monitoring, alerting, and logging systems to proactively identify and resolve data pipeline issues.
• Collaboration: Work closely with cross-functional teams, including data scientists, data analysts, software engineers, and business stakeholders, to understand data requirements and deliver solutions.
• Continuous Learning: Stay current with industry trends, emerging technologies, and best practices in data engineering and cloud computing and apply them to enhance existing processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
• Proven experience as a Data Engineer with a focus on ETL pipeline development.
• Strong proficiency in Python programming.
• In-depth knowledge of AWS serverless technologies and services.
• Familiarity with data warehousing concepts and tools (e.g., Redshift, Snowflake).
• Experience with version control systems (e.g., Git).
• Strong SQL skills for data extraction and transformation.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills for articulating technical concepts to non-technical stakeholders.
• Certifications such as AWS Certified Data Analytics - Specialty or AWS Certified DevOps Engineer are a plus.

Preferred Experience:

• Knowledge of data orchestration and workflow management tools
• Familiarity with data visualization tools (e.g., Tableau, Power BI).
• Previous experience in industries with strict data compliance requirements (e.g., insurance, finance) is beneficial.

What You Can Expect:

- Innovation Abounds: Join a company that constantly pushes the boundaries of technology and encourages creative thinking. Your ideas and expertise will be valued and put to work in pioneering solutions.

- Collaborative Excellence: Be part of a team of engineers who are as passionate and skilled as you are. Together, you'll tackle challenging projects, learn from each other, and achieve remarkable results.

- Global Impact: Contribute to projects with a global reach and make a tangible difference. Your work will shape the future of technology in finance, banking, and corporate sectors.

They offer an exciting and professional environment with great career and growth opportunities. Their office is located in the heart of Salt Lake Sector V, offering a terrific workspace that's both accessible and inspiring. Their team members enjoy a professional work environment with regular team outings. Joining the team means becoming part of a vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

If you're ready to take your career to the next level and be part of a dynamic team that's driving innovation on a global scale, we want to hear from you.

Apply today for more information about this exciting opportunity.

Onsite Location: Kolkata, India (Salt Lake Sector V)

Job Summary:

As a Talent Acquisition Associate, you will play a crucial role in attracting, sourcing, and hiring talented individuals to meet the organization's workforce needs. You will collaborate with hiring managers and stakeholders to understand their requirements, devise effective recruitment strategies, and execute end-to-end recruitment processes.

Responsibilities:

1. Collaborate with hiring managers to understand their talent requirements, including job descriptions, qualifications, and other relevant details.
2. Source, screen, and assess candidates using various channels such as job boards, social media platforms, professional networks, and internal databases.
3. Conduct phone screens and initial interviews to evaluate candidate qualifications, skills, and cultural fit.
4. Coordinate and schedule interviews with hiring managers and other stakeholders, ensuring a smooth and efficient recruitment process.
5. Build and maintain a strong candidate pipeline for current and future hiring needs.
6. Assist in the development and implementation of recruitment strategies to attract top talent.
7. Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
8. Provide timely updates and feedback to candidates throughout the recruitment process.
9. Assist in negotiating and extending job offers to selected candidates.
10. Support onboarding activities for new hires, including completing pre-employment checks and paperwork.

Requirements:

1. Bachelor's degree in Human Resources, Business Administration, or a related field.
2. Proven experience as a Talent Acquisition Associate or in a similar recruitment role, preferably within the IT or technology industry.
3. 1-3 years of relevant experience in end-to-end recruitment processes.
4. Familiarity with applicant tracking systems and other recruitment tools.
5. Strong sourcing and networking skills to identify and engage with potential candidates.
6. Excellent communication and interpersonal skills.
7. Ability to effectively prioritize and manage multiple recruitment assignments.
8. Understanding of employment laws and regulations.
9. Results-oriented mindset with a focus on meeting recruitment targets and deadlines.
10. Highly organized with attention to detail.

• Should have strong experience in CRM platform either Functional / Technical with strong exposure to Salesforce Lightning components.
• Must be familiar with like Sales Cloud, Service Cloud, Lightning Platform.
• Strong knowledge and development experience in Lightning development, Aura framework, Apex, Visualforce, JavaScript, jQuery, Angular Js.
• Expert knowledge of Salesforce.coms Web services, SOAP, REST.
• Must have experience in developing custom integration processes using Salesforce.coms Web Services API, SOAP, REST etc.
• Worked on latest web standards (OAuth, SAML, OpenID Connect, RESTful web services, JSON & others).
• Experienced with ETL tools like Starfish ETL, Talend Open Studio, Apex Data Loader, Pervasive, etc
• Familiarity and work experience with integrated development environments such as Eclipse.
• Good oral and written communication skill, Customer interaction skill and collaborative team working.

Job Description

• Develop p2p infrastructure systems to support blockchain interoperability
• Improve engineering standards, tooling, and processes
• Coding with concurrency, efficiency and scalability as primary motive
• Rigor on Unit testing, coverage and best practices
• Document systems, build runbooks, and automate those processes
• Being hands on by writing, testing, and deploying high-performance networking code.

Required qualifications

1+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack

Go, git, linux, bash, ability to work with Docker.

Nice to have

Experience developing in c++, cryptography and system software development experience,understanding of design patterns, understanding of operating systems, networks.

Expereince: 3-5 years

Domain: SQL server/SSIS/Cloud technology

Good Knowledge in Creating new tables in database.

Using Triggers, trunket,delete,view,etc