Sr Finance Executive

Job Title: Software Dev Engineer I

Location: Bangalore

Duration: 8 Months    

Job Type: Contract      

Work Type: Onsite 

 Job Description: 

The top 3 responsibilities:

·        Understand complex architecture and business problems to come up with extensible solutions.

·        Write high quality code that are modular, functional and testable.

·        Communicate, collaborate and work effectively in a global environment.

·         

Leadership Principles:

·        Ownership

·        Bias for Action

·        Deliver Results

·         

Mandatory Requirements:

·        1+ years of non-internship professional software development experience

·        Experience programming with at least one software programming language

·        Good understanding of OOPs programming

·         

Education or Certification:

·        Bachelors in CS, IT or BSC in CS

 Notice: Immediate Joiners only

Shift timings: 9 AM- 6 PM IST some flexibility will be required after 6 PM IST

Location: Bangalore

Relevant Exp: 2+ years

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

Experience- 1 to 5 Yrs

• Design and build advanced app features for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Must be able to deal with complexity. Should know about the complexities of Enterprise
  Mobility, Blockchain, IoT
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development
  efficiency

Job Summary

• Ability to handle multiple responsibilities and prioritize in a dynamic environment.
• Should be able to manage the whole project solely or in a team.
• To develop and deploy new features, modules and write bug free code for the web-based applications.
• To optimize pre-written PHP Code and MySQL queries bringing efficiency to the overall project.
• Test, debug, clean the code and review the code written by other team members.Required Candidate profile:

• Must have good working knowledge of MVC Structure like Codeigniter and Laravel
• Must have good knowledge of technologies like AJAX, JavaScript, jQuery, HTML / CSS
• Must have good understanding of MySQL / MySQLi, Should be able to write MySQL queries, joins, optimization etc.
• Must be comfortable working with WAMP/LAMP Environment.
• Must have experience with GIT / GITHUB.

Optional skills:

• Clarity on OOPs Concepts.
• Create, implement and maintainence of Web Services using both REST and SOAP API.

Responsibilities and Duties

• Ability to handle multiple responsibilities and prioritize in a dynamic environment.
• Should be able to manage the whole project solely or in a team.
• To develop and deploy new features, modules and write bug free code for the web-based applications.
• To optimize pre-written PHP Code and MySQL queries bringing efficiency to the overall project.
• Test, debug, clean the code and review the code written by other team members

Required Experience, Skills and Qualifications

• Must have good working knowledge of MVC Structure like Codeigniter and Laravel
• Must have good knowledge of technologies like AJAX, JavaScript, jQuery, HTML / CSS
• Must have good understanding of MySQL / MySQLi, Should be able to write MySQL queries, joins, optimization etc.
• Must be comfortable working with WAMP/LAMP Environment.
• Must have experience with GIT / GITHUB.