Sr. Account manager

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 1-2 years

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
• Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Key Responsibilities

• Instruction & Curriculum: Designing and delivering engaging math lessons (algebra, geometry, calculus, statistics) aligned with curriculum standards.
• Assessment & Grading: Creating tests, quizzes, and assignments; grading work in a timely manner to measure student comprehension.
• Classroom Management: Maintaining a safe, productive, and structured learning environment.
• Support & Differentiation: Providing one-on-one or small group tutoring for struggling students, and modifying curriculum for diverse learning needs.
• Technology Integration: Using digital tools, smartboards, and software to enhance mathematical learning.
• Communication: Meeting with parents/guardians to discuss student progress and participating in staff meetings.

Must have Strong SQL skills (queries, optimization, procedures, triggers)

Must have Advanced Excel skills

Should have 3+ years of relevant experience

Should have Reporting + dashboard creation experience

Should have Database development & maintenance experience

Must have Strong communication for client interactions

Should have Ability to work independently

Willingness to work from client locations

As a Content Writing Intern, you will be responsible for creating engaging, well-structured, and high-quality content for various platforms.

You will work closely with our marketing and design teams to produce content that drives audience engagement and supports our business objectives.

Key Responsibilities:

• Research, draft, and edit content for blogs, social media, website, newsletters, and marketing campaigns.
• Create compelling copy tailored to different audiences and platforms.
• Ensure all content aligns with brand tone, style, and guidelines.
• Collaborate with design and marketing teams to develop creative campaigns.
• Conduct keyword research and optimize content for SEO where necessary.
• Stay updated on industry trends and incorporate them into content strategies.

Requirements:

• Strong written and verbal communication skills in English.
• Ability to research and write clear, engaging, and grammatically correct content.
• Good understanding of SEO and digital marketing is a plus.
• Creativity, attention to detail, and ability to meet deadlines.
• Prior internship or portfolio of writing samples will be preferred.

Job Description:

Organization - Prolifics Corporation

Skill - Java developer

Job type - Full time/Permanent

Location - Bangalore/Mumbai

Experience - 5 to 10 Years

Notice Period – Immediate to 30 Days

Required Skillset:

Spring framework concepts, Spring boot(Mandatory)

Spring batch and dashboard

Apache Kafka(Mandatory)

Azure (Mandatory)

GIT / Maven / Griddle / CI/CD

MS SQL database

Cloud and Data Exposure

Docker, Orchestration using Kubernetes

Genesys pure cloud or any cloud-based contact center platform that can be used to manage customer interactions.

Technical Experience:

The candidate should have 5+ years of experience, preferably at technology or financial firm.

Must have at least 2- 3 years of experience in spring batch / java / Kafka / SQL

Must have hands on experience in database tools and technologies.

Must have exposure to CI / CD and Cloud.

Work scope

Build the spring batch framework to pull the required data from Genesys

Cloud to MS reporting data storage – on prem / Cloud.

Build MS WM Contact Center Data Hub (on Prem / Cloud)

Build dashboard to monitor and manage the data injection, fusion jobs.

Event bridge implementation for real time data ingestion and monitoring

MS Private Cloud

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration