Speech Recognition Engineer

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

About UpSolve

Working on new tech solutions around Image, Video and NLP. At UpSolve we focus on making AI available and affordable for all at scale.

Job Description:

The selected candidate will be responsible for the ideation, development, and execution of mobile and web apps.

Freshers please DO NOT apply.

Job Responsibilities:

- Advise on the design of mobile and Web apps

- Develop entire android applications using Flutter, Android Studio or other platforms.

- Build Web apps in python backend using Flask or Django.

- Communicate and collaborate with different teams regularly.

Job Requirements:

- Bachelor's/Master's degree in Engineering, Computer Science (or equivalent experience)

- 3+ years of experience in full-stack development

- Should possess a portfolio of code or apps for review

- Must be a critical thinker and provide effective and efficient solutions

Location: Mumbai

Work Mode: Work from Office

Job Title: Email Marketing Trainee (Fresher)

Location: Chandigarh (Hybrid)

Salary: Upto ₹15,000 per month

Company: Excelohunt Infotech

About Us:

Excelohunt Infotech is a dynamic IT company focused on providing personalised digital strategies that drive business growth. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients. We prioritise building meaningful connections between brands and their customers through innovative digital marketing solutions. As part of our growth, we are looking for creative and driven Email Marketers to join our team. If you're passionate about digital marketing and eager to kick-start your career in a collaborative and fast-paced environment, we’d love to hear from you.

Roles & Responsibilities:

• Identify target audience and grow email lists.
• Design and implement direct email marketing campaigns.
• Proofread emails for clarity, grammar, and spelling.
• Ensure mobile-friendly email templates.
• Write newsletters featuring all company updates.
• Upgrade email templates using graphics, personalization, and advanced features.
• Ensure prompt and accurate communication with clients via email to minimise unsubscribes.
• Create and secure email databases for lead generation.
• Report on sales revenue generated from email marketing efforts.

Requirements:

• Education: Recently completed a bachelor's degree in Marketing, Communications, or a related field.
• Interest in Digital Marketing: Demonstrated passion for digital marketing through coursework, internships, or extracurricular activities.
• Knowledge of Marketing Concepts: Basic understanding of digital marketing concepts such as social media, email marketing etc.
• Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Communication Skills: Strong written and verbal communication skills.
• Attention to Detail: Excellent attention to detail and organisational abilities.
• Ability to Multitask: Able to prioritise tasks in a fast-paced environment.
• Teamwork: Ability to collaborate effectively within a team environment.
• Proactive Attitude: Self-motivated with a willingness to learn and grow.

Perks & Benefits:

• 5 working days.
• Day shift.
• Fixed shifts & fixed week off.
• International Exposure
• Fantastic work culture.
• Paid leaves.

Why Join Us?

• Opportunity to work in a fast-growing digital marketing field.
• Collaborative and supportive team environment.
• Gain hands-on experience and grow in your digital marketing career.
• Hybrid work model with flexibility.

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Strong knowledge of Android UI design principles, patterns, and best practices.
• Experience with offline storage, threading, and performance tuning.
• Ability to design applications around natural user interfaces, such as “touch”.
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with cloud message APIs and push notifications.
• A knack for benchmarking and optimization.
• Understanding of Google’s Android design principles and interface guidelines.
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with continuous integration.

Education: BE / B.Tech- EEE/ECE/E&I/ Instrumentation and Control
Experience: 3-6 years in the graduates.
Minimum 3+ years of experience in Industrial Automation applications for manufacturing environment.

Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.

Requirements:

• To be part of Digital Manufacturing and Industry 4.0 projects across Saint Gobain group of companies
• Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
• Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
• Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
• Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
• Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
• Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
• Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
• Part of end to end project of automation right from design to delivery of the project.

• Create and lead innovative programs, software, and analytics that drive improvements to the availability, scalability, efficiency, and latency of the application
• Work with Directors to define and execute technical strategy and arbitrate technical processes and decisions.
• Work with development teams to guide future technology choices and foster cross-team collaboration
• Work across all teams to help define and clarify requirements, explore technical feasibility, and help define product directions and plans.
• Work closely with product & engineering leaders and tech leads to turn requirements into actionable plans that teams can understand.
• Define, Refine & Develop POCs in quick turnaround time and demonstrate the same to all stakeholders effortlessly
• Embed with teams from time to time to write code, provide technical guidance, etc.
• Very deep knowledge of the entire tech stack. Excellent understanding of the entire SDLC.
• Provides a multiplier effect in getting stuff done.
• Acts as SME for the team or product area within the Engineering organization and for cross-functional organizations as well.
• Teaches others why new features are important. Good understanding of customer use cases.

• A Bachelor's degree in any technical discipline
• Minimum 5 years of experience administering AEM applications
• Build management using Bamboo/Jenkins or relevant tech
• Configuration and Release management
• Design and build enablement
• Good communication skills

Technical Recruiter / HR Executive

Notice Period: 30 days / Immediate Joining

Banyan Data Services (BDS) is a US-based IT Managed Services company focused on the Data Services, DevOps, and Cloud services to support Enterprise Applications, headquartered in San Jose, California USA.

We are looking for an HR Executive/Manager to join our India team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure and Cloud platforms.

It’s a once-in-a-lifetime opportunity to join a rocket ship startup run by a world-class executive team. You will be given high-level exposure to work with the executive team and to be part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Preferred Qualifications

3 - 7 years of experience in Technical Recruiting /Staffing experience/HR Operations

Excellent interpersonal, presentation, written, verbal, and negotiation skills

Effectively utilizes recruiting tools including networking through social media outlets, professional affiliations, job boards, database searches, etc

Technical Staffing initiatives including talent acquisition, staffing, employment processing, compensation and welfare benefits, training and development, records management

Background working at a small to mid-sized technology startup in a high growth stage

Must possess critical thinking, strong planning, time management, and organizational skills

Ability to prioritize tasks to meet individual and business goals.

Ability to work independently and collaboratively.

Must be diversity Oriented to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type

Competitive drive & strong work ethic, “whatever it takes” attitude.

Bachelor’s Degree in human resources, business administration, finance, IT, or related field

Key Responsibilities

Strategically advise and work with company leadership for building an amazing team. From attracting and hiring the right people, to creating programs that will engage and cultivate their talents once hired, to implementing team building and retention strategies to keep them engaged, you will lead the charge to create and implement these programs and initiatives.

Demonstrates competency in the execution of the full life cycle recruitment process (source, screen, submit, pipeline, etc.), policies and guidelines, and client service objectives.

Hands-on experience utilizing LinkedIn Recruiter and Boolean search preferred

Writing job descriptions and screening applications for competency with the hiring requirements.

Scheduling and keeping tracking of all applicants as well as keeping applicants informed on the application process.

Demonstrates a proficient understanding of the business and industry; can effectively build relationships with candidates to create and sustain a pipeline for future positions. Can utilize established networks to anticipate and meet client requests.

Payroll processing for all employees.

Lead and inspire in all areas of the people services. We’re looking for someone with a high degree of emotional resilience, ethics, thoughtfulness, and positivity for this role as you’ll be looked at as a leader amongst the team.

Strategically advise company leadership for all things related to people services as well as a generalist who is seen as the point of contact within the company for all people services.

Understand our company services, technology stack and work with the technology team leader to align our recruitment practice for the effective hiring process.

Coordinate with IT team leaders to forecast department goals and hiring needs

Must be flexible to work on the office timings and off-hours to accommodate the multi-national teams

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Responsibilities:

·       Analyze, design and support implementation of business specific Pega solutions and/or framework

·       Responsible for implementing technical solutions on Pega 8.x

·       Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience

·       Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools

·       Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features

·       Design and implement product features in collaboration with business and IT stakeholders

·       Design reusable components, frameworks and libraries

·       Ability to interact with business analysts and business team members to refine requirements, Use Cases

·       Perform all phases of software engineering including requirements analysis, application design, code development and testing

·       Work very closely with architecture groups and drive solutions

·       Participate in an Agile / Scrum methodology to deliver high-quality software releases

·       Design and develop innovative solutions to meet the needs of the business

·       Review code and provide feedback relative to best practices and improving performance

·       Troubleshoot production support issues post-deployment and come up with solutions as required

·       Mentor and guide other software/Pega engineers within the team

·       Experience with troubleshooting Production log files and performance issues

·       Responsible for unit testing more complex individual and team deliverables based on established test plans

·       Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality

·       Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues

Experience and Qualifications:

·       Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.

·       Pega Systems Certified Senior System Architect (CSSA)

·       5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management

·       In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools

·       Ability to negotiate and allocate resources appropriately for development and implementation

·       Excellent written, communication and presentation skills

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.