Business Analyst at Myrsa Technology Solutions · Remote, Thane · 5 - 10 years · ₹3L - ₹5L / yr · Bootstrapped · Remote friendly · Posted 24 Aug 2022

Our business analysts are the drivers behind our continued growth and success. With our commitment to innovation, it’s our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
Objectives of this Role
- Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data
- Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
- Determine and develop user requirements for systems in production, to ensure maximum usability
Daily and Monthly Responsibilities
- Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Skills and Qualifications
- Bachelor’s or Master’s degree in IT or Computer Science
- 5+ years of proven experience in an analytics and systems development capacity
- High proficiency with SQL language and database management
- Proven analytical abilities
- Practical experience generating process documentation and reports
- Excellent communicator with the ability to translate data into actionable insights
Preferred Qualifications
- Strong working knowledge of relevant Microsoft applications, including Visio
- Proven capabilities in project and user-testing management
- Proven development of innovative and impactful systems solutions
- Extensive experience with data visualization
- Highly proficient technical writing capabilities

About Myrsa Technology Solutions
About
MyrsaTech is a global technology consulting & services company, helping enterprises marry scale with agility to achieve competitive advantage. "Born in the cloud” in 2016, MyrsaTech applies its deep domain knowledge to client engagements to break down silos, make sense of digital complexity & bring new initiatives to market faster. We enable IT to move at the speed of business, leveraging emerging technologies & the efficiencies of Continuous Delivery to push business innovation.
Myrsa Technology Solutions is on a mission to provide innovative technology solutions and deliver real & rapid growth. Simply put - Myrsa is changing how modern organizations run their operations by automating their process & helping them scale and engage better with their customers.
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Role Overview
Senior Business Analyst responsible for
bridging business and technical teams, owning requirements and delivery
outcomes, and operating independently with minimal supervision. The role
requires flexibility to support Product Owner or Project Manager responsibilities
when needed and the ability to work effectively across different domains and
business contexts.
Key Responsibilities
Lead requirement discovery
through workshops, interviews, and analysis.
Translate business needs into
clear specifications, features, and acceptance criteria suited to AI-assisted
delivery, while using epics and user stories when that level of detail is
required.
Own and continuously refine the
product backlog in collaboration with Product Owners and delivery teams.
Support iterative delivery
using Agile practices, including Scrum and Kanban, with continuous refinement,
build, validation, and deployment.
Analyze current and
target-state processes, identify gaps, and recommend practical improvements.
Manage stakeholder
communication and alignment across business, product, engineering, and quality
assurance teams.
Define test scenarios, support
User Acceptance Testing (UAT), and maintain traceability from business
requirements through delivery.
Work closely with development
and QA teams to clarify requirements and ensure that delivered solutions meet
the intended business outcome.
Must-Have Skills and Experience
8-10 years of experience in
business analysis within software or IT delivery environments.
Strong experience in
requirements discovery, analysis, and documentation.
Ability to define
specifications and features with clear, testable acceptance criteria.
Experience working with epics,
user stories, use cases, and product backlogs.
Strong stakeholder management,
facilitation, communication, and presentation skills.
Hands-on experience with Agile
delivery, including Scrum and Kanban.
Experience with API
integrations or API-driven applications.
Prompt engineering skills to
effectively use AI tools for discovery, documentation, analysis, and
collaboration.
Experience planning and
supporting test scenarios and UAT.
Strong analytical,
problem-solving, and process-improvement skills.
Good to Have
Working knowledge of SQL for
data validation and analysis.
Experience with analytics or
business intelligence tools such as Power BI or Tableau.
Familiarity with cloud
platforms such as Microsoft Azure, AWS, or Google Cloud.
Experience evaluating
AI-enabled features or collaborating with AI, data, product, and engineering
teams.
Exposure to process modelling
techniques such as BPMN.
Education
Bachelor's degree in
Engineering, Computer Science, or a related field, or equivalent
qualification.
Preferred Certifications
Certified ScrumMaster (CSM) or
an equivalent Scrum certification.
Certified Business Analysis
Professional (CBAP), Certification of Capability in Business Analysis (CCBA),
or PMI Professional in Business Analysis (PMI-PBA).
Working Style and Mindset
Operates with strong ownership
and independence, driving outcomes with minimal supervision.
Brings a consulting and product
mindset and focuses on solving business problems rather than only documenting
requests.
Can flex into Product Owner or
Project Manager responsibilities when needed.
Adapts quickly across domains,
stakeholders, and delivery contexts.
Demonstrates a practical, proactive, and
delivery-focused approach.
Business Analyst Manager
Location: Mumbai
Experience: 5-10 Years
Role and Responsibilities:
1. Manage and provide efficient administration support to internal stakeholders regarding all aspects of applications.
2. Be hands-on with the user of the application and gather sufficient knowledge to support the users in resolving day-to-day issues.
3. Work closely with the business teams in gathering requirements and getting them implemented in the system.
4. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
5. Ability to multitask and work in a high-pressure environment
6. Excellent analytical, communication, and presentation skills
7. Excellent interpersonal skills
8. Ownership of the application
9. Ability to resolve customer/business issues
10. Ability to manage vendor performance
11. Work with various support teams to manage technical/operational issues
12. Willingness to go the extra mile to resolve customer/technical issues
13. Testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices within the time limit.
14. Fix UI Bugs
15. Coordinate with the development team to identify, document, and resolve software issues.
16. To execute all test phrases during system, integration, and functional testing, including component, regression, user acceptance, performance, ad hoc, and stress testing, etc.
17. Gather the client requirements, prepare analysis and design documents, conduct a feasibility study, and provide a technical solution to service/change requests.
18. Manage client issues, queries, and appreciations instantly and efficiently.
19. Contribute ideas towards future website developments
20. Perform quality assurance testing on web-based applications and mainframe requirements gathering, development, requirement analysis and documentation, requirement communication, requirement management, and testing.
21. Designing and developing functional test cases, impact analysis, system integration testing, and regression testing.
22. Conducting UAT and documentation of test cases
23. To develop and test various applications
24. To coordinate with the development team to identify different issues
25. To execute all test phrases during system, integration, and functional testing
26. To manage client issues, queries, and appreciation.
Business Analyst – Job Description
1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.
2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.
3. Support and assists with end user training and coordinates the implementation of these services for the Business.
4. Based on Testing Feedback from Business Users, plan go live dates for the developments.
5. Work with various user and support teams to manage technical/operational issues.
6. Raise the bugs and CRs to tech team and track till closure.
7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.
8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
9. Ability to multitask and work in a high pressure environment.
10. Excellent analytical, communication, presentation & interpersonal skills.
11. Ability to resolve customer/business issues and run the application management activities.
12. Willingness to go the extra mile to resolve customer/technical issues.






