
About Shankar Mahadevan Academy
Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes. With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.
Website: www.shankarmahadevanacademy.com
Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team.
At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand.
The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day.
About the role
- Work hours: 6 days a week, including weekends. U.S. Shift (7:00 - 4:00 p.m.) OR India Shift (12:00 p.m.- 9:00 p.m.)
- Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
- Work from Office only, no work from home/ Hybrid model
- Benefits: Health Insurance and PF cover
- We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities
Goals / What you will do
- Acquire new customers by handling inbound and outbound calls, and walk-in inquiries
- Actively generate leads and seek out new sales opportunities through cold calling, networking and social media
- Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling
- Gather market and student information and provide feedback on buying trends and competitive advantages
- Representing SMA at trade exhibitions, events and demonstrations
Skills required / Must-haves for the role
- 6 months to 3 years of work experience in B2C sales
- Good spoken and written communication in English with good listening skills
- Team player who likes to work with like-minded people
- Good at objection handling and sales closure
- Multi-language skills added advantage
- Willing to pick up new skills

About Shankar Mahadevan Academy
About
Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes. With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.
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– 1 to 2 years of experience in social media design and content execution
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– Good communication and copywriting sense for captions
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– Opportunity to lead organic branding for a SaaS product
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· Need to conduct talent mapping aligned with the MHFA action plan.
· Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).
· Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.
· Provide guidance and support to the team on skill development, competencies and to assess skill gap
· Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals
· To Develop and update job descriptions and job specifications.
· To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.
· Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.
· To Monitor progress of tasks and key HR metrics.
· Develop individual career maps for each staff member, working closely with them to coach and support their development.
· Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.
· Work on building HR systems and in charge of the automation of HR activities, processes and information.
· Thorough understanding of the HRMS portal.
Job Requirements:
- Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
- Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.
· Strong communication, interpersonal, and organizational skills.
· Strong problem-solving and decision-making abilities.
· Demonstrated ability to handle confidential information with discretion.
· Proficiency with Microsoft Office / Google Docs / Spreadsheet
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Key Responsibilities:
Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.
Develop and implement strategic business development plans to expand the company's customer base and market presence.
Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.
Conduct market research to identify new trends, opportunities, and competitive activities.
Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.
Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.
Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.
Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.
Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.
Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
Proven experience as a Business Development Manager, Sales Manager, or similar role.
Strong understanding of the market, industry trends, and competitive landscape.
Excellent communication, negotiation, and presentation skills.
Ability to build and maintain relationships with clients and stakeholders.
Strong problem-solving skills and the ability to think strategically.
Proficiency in CRM software and Microsoft Office Suite.
Self-motivated, goal-oriented, and able to work independently as well as part of a team.
Must have good drafting and communication skills.
Aware of social media platforms. Content writing skills, can think out of the box.
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- Fast-paced & employee-first work culture enabling you to grow faster
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- Opportunity to interact with clients
- Performance-driven culture – 6 months appraisal cycle
- Strong knowledge of Net Core 2.0 with more than 2 live projects
- Basic front-end knowledge of Angular 2+, HTML Javascript, and JQuery skills
- SQL Server 2012/2016
- MVC, Design Patterns & Object-oriented analysis and design (OOAD)
- Strong analytical skills
- Fast self-learning attitude
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- Are a good team player
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Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment.
Responsibilities:
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Acting as an entrepreneur - taking ownership the problem statement end-to-end.
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Delivering direct value to the customer - and not just stop with internal delivery.
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Lead a diverse team of High performing Engineers - who set new standards everyday.
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Be a great engineer yourself - to be able to hire, mentor, and grow the engineering team.
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Estimate, plan, divide and conquer customer problem statements - through sturdily developed & performant technical solutions.
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Handle multiple competing priorities and ambiguity - all in a fast-paced, high growth environment.
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7+ years of experience as an engineer or a lead - solving real world customer problems.
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1-4 years of experience as a manager - having led high value delivering engineering teams.
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BE / B. Tech /M. Tech from a premier institute - preferably in Computer Science.
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Proven track record of building and managing high performing engineering teams.
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The ability to convince, negotiate and work with equally competent and smart stakeholders.
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Experience building complex technical solutions - highly scalable service-oriented architectures, distributed cloud-based systems - which power our FinTech products.
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Proven ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.
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