
50% Solution Definition, Confirmation, and Development
• In depth knowledge of SAP IBP solution development in multiple modules (DP/SP/IO) with an ability to support solution deployment considering best practices
• Ability to drive the business need discussions and mapping the requirements to SAP IBP system and design the process
• Key contact for the vendor partners of IBP application
• Support end-to-end application architecture integrity and the functional relationship across multiple projects and applications
• Identifies key integration requirements to other solutions, understands the end-to-end flow of data, and ensures the integrity of data as it moves across the solution landscape
• Develops conceptual designs and solution blueprints
• Provides support and consultation for detailed design, deployment, testing and production support.
• Responsible for maintaining solution integrity through the course of the project including controlling scope, managing solutions for change requests and clarifying solution capabilities during all delivery phases
• Acts as part of the broader Cargill Architecture community to define and execute architecture processes.
• Partners with the Center-Led Portfolio Solution Architect(s) to understand the application architecture for all capabilities within the OSC portfolio (meaning the application portfolio, key APIs, transactions, etc.) and the associated roadmap
• Ensures region application architecture aligns with portfolio architecture and Enterprise Architecture standards/principles
30% Business Partnership
• Work with regional BRMs and businesses to establish clear connections between business goals and strategies and the process, data, and technology investments required to achieve them.
• Collaborate with internal teams and external stakeholders to resolve issues, troubleshoot errors, and optimize performance
• Responsible for the definition of the architecture and technology opportunities of the application based on new and emerging technologies. Independently establish priorities and strategies, ensuring they are consistent with business goals and economic viability.
20% IT Innovation & Delivery
• Drives improvement of architecture methodologies and services. Supports implementation, improvements, and proper utilization of architecture tools. Ensures the quality of architecture assets, and keeps them up-to-date. Develops and maintains architecture metrics.
• Continuous Improvement: Stay abreast of SAP IBP enhancements, upgrades, and new features. Proactively propose and implement improvements to existing processes leveraging new functionalities.
• Maintain knowledge of industry trends and utilize this knowledge to educate both IT and the business on opportunities to build better target architectures that support and drive business decisions.
• Assist in the design of new testing methods and resolves routine and non-routine technical issues with minimal assistance. With minimal guidance, monitors systems capacity and performance.

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Hiring: Salesforce Release Manager
📍 Location: Remote and Contract
💼 Experience: 6+ Years
Job Summary
We are looking for an experienced Salesforce Release Manager with 6+ years of experience.
EXCITED ABOUT YOUR TASKS?
● Liaise with clients to understand role requirements to source the most suitable candidates
● Source, screen and compile a shortlist of qualified candidates for various technical roles
● Screen the candidates to ensure we put forward the best quality candidates to clients
● Recruit senior IT profiles, with a focus on functional expertise
●Communicate with hiring managers to understand vacancy requirements fully
● Establish a strategy to deliver suitable candidates on time
● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service
● Connect and coordinate with external vendors to support hiring needs
● Serve the business at a very deep and high touch level
WHAT WILL YOU NEED TO SUCCEED?
● 3+ year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting
● Familiarity with different selection methods (screening, interviews, assignments)
● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity
● Must have Strong Knowledge of IT Technologies and skills
● Experience in handling multiple vendors.
● Great interpersonal and communication skills
● MBA in human resources or similar relevant field
Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
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- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
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- Experience in an International Voice Process.
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- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
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