- Developing and implementing HR strategies and initiatives aligned with the overall business strategy
- Bridging management and employee relations by addressing demands, grievances, or other issues
- Enabling current and future business needs through the development, engagement, motivation, and preservation of human capital
- Developing and monitoring overall HR strategies, systems, tactics, and procedures across the organization
- Nurturing a positive working environment
- Overseeing and managing a performance appraisal system that drives high performance
- Managing compensation and benefits program
- Doing Training needs analysis and creates a structured training program across all cities
- Creating HR Analytics & Dashboard on HR metrics for the consumption of the Senior Leadership team
- Taking ownership of HR Business partnering across all functions
Desired Candidate Profile
What you need to have:- Prior experience of 10 - 12 yrs in HR domain
- Proven working experience as strategic HR, preferably in start-ups.
- Ability to multitask and expertise in working in ambiguous situations.
- Strong Interpersonal skills and ability to connect the dots.
- Proven expertise in human resources metrics & HR systems and databases
- Ability to articulate strategy in the simplest form.
- Effective skills in storytelling and presenting it to the higher management.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices
Shubham Vishwakarma
Full Stack Developer - Averlon
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HR Operations Executive
Location - Andheri, Mumbai
Work from office
10 am to 7 pm (Mon to Sat)
Please note only looking for an immediate joiner.
Requirements:
- Bachelor's degree in human resources.
- Minimum 3- 5 years of relevant experience in human resources.
- Additional training/certification in Payroll Management - may be advantageous.
- Full understanding of HR functions and best practices.
- Well-versed with HRMS
- Onboarding and Exit formalities
- Well-versed with the entire Payroll Cycle
- HR documentation
- Employee grievances
- Prepare and maintain employee master (MIS) (Good with excel)
- Good with drafting letters and policies
.NET
C#
NodeJS (Node.js)• 6+ years of experience in building web applications using ASP.net, web API, SQL Server, and Testable code.
• C# with Strong in OOPS,
• Hands on experience in React JS or Node JS,
•Experience of architecting and designing web applications and services
• Must have at least 1+ year experience using React or Node JS.
• Passion for building and delivering great software with a strong sense of ownership, while working closely with junior team members.
• Conceptual knowledge of middleware architecture.
• Strong experience with Agile processes.
• Exposure to tools to optimize web application performance-MH
• Understanding and experience of working with Product Management, Design and DevOps teams
• Experience in building applications on .NET Core, is a great plus
• Experience working with CRM Products
- 5+ years of experience building real-time and distributed system architecture, from whiteboard to production
- Strong programming skills in Python, Scala and SQL.
- Versatility. Experience across the entire spectrum of data engineering, including:
- Data stores (e.g., AWS RDS, AWS Athena, AWS Aurora, AWS Redshift)
- Data pipeline and workflow orchestration tools (e.g., Azkaban, Airflow)
- Data processing technologies (e.g., Spark, Pentaho)
- Deployment and monitoring large database clusters in public cloud platforms (e.g., Docker, Terraform, Datadog)
- Creating ETL or ELT pipelines that transform and process petabytes of structured and unstructured data in real-time
- Industry experience building and productionizing innovative end-to-end Machine Learning systems is a plus.
They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
What you will do:
- Working alongside client servicing team, and responsible for clear understanding of client requirements, and aligning the right fit candidate with the role, and providing best possible solutions based on availability of talent pool
- Suggesting additional upskilling based on client role requirement and ensuring the candidates are completely role ready and onboarded seamlessly
- Working on collaboration with training head and trainers to understand the skill levels of each Fellow, attending client meetings to understand client specific needs, nominating Fellows as per job role-skill alignment and also providing recommendations for upskilling needs and ensuring Fellows complete the upskilling program satisfactorily
- Continuously monitoring and improving the Fellows’ performance pre-and post-deployment, as well as analyzing client feedback, upskilling needs, retention and billability
Desired Candidate Profile
What you need to have:- Client facing and client management skills
- Awareness of job role skill and capability requirement for data engineer or similar technical job role, experience in performance management and employment relations
- Strong coaching and mentoring capabilities
- High data-driven and process oriented mindset
- Strong interpersonal and communication skills
- Excellent relationship building skills
- Ability to influence and persuade and manage difficult conversations
- High levels of confidentiality
- Managing a KPI driven approach
PHP
CodeIgniter
JavascriptANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
ApnaComplex is part of ANAROCK Group and is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Key job responsibilities-
- Design and develop highly scalable, reliable and fault tolerant systems
- Understand the customer needs, design & implement
- Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation
- Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
- Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
- Keep optimizing & automating mundane tasks • Problem solving in accounting modules
Who You Are-
- You have a deep interest and passion for technology - You love writing and owning code and enjoy working with people who will keep challenging you at every stage.
- You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills.
- You are self-driven and motivated with the desire to work in a fast-paced, results driven agile environment with varied responsibilities
- You have a strong knowledge in accounting systems like ledger entries
Qualifications-
- Minimum 2 years of software development experience in backend
- Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
- Database technologies - SQL and/or NoSql
- Experience in developing REST APIs
- Knowledge of VCS using SVN/ GIT and Payment Gateways
- Expertise in design principles and their application
- Strong computer science fundamentals in data structures and algorithms Fast Learner & a Team Player
Locations: Bangalore
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
Job brief:
Your primary role is to contribute to generating sales for our Client. In addition, you will be responsible for closing sales deals over the phone, maintaining good customer relationships, and maximising profitability.
Goals:
The main goal is to help the company grow by bringing in customers, building trust between customers, and creating a brand reputation.
Responsibilities
• Manage all inquiries and provide customer support on each platform; Phone & Email
• Develop your pitching strategies for different client bases for continually improving your closing ratio
• Maintain records of calls and sales/clients and note helpful information in CRM
• Educate customers on how solar can benefit them financially and its environmental impact
• Prepare and send quotations, daily follow-ups and Close Sales
• Handle grievances to preserve the company’s reputation by resolve customer complaints by investigating problems and developing solutions
• Go the “extra mile” to meet and exceed sales targets, KPI’s and facilitate future sales
• Monitor the company’s industry competitors, new products, and market conditions
• Set own targets, goals and forecast of sales at the start of each week, month and year and share with your team leader
• Actively seek out referrals from the existing customer & new inquiries/bookings
• Take a daily dose of achieving success (self-training) update your knowledge base and skillset
Requirements
• Proven experience as telesales representative inbound/outbound
• Proven track record of successfully meeting and exceeding sales targets
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
Pre-Requisites:
• Be able to work Australian Shift - 4:00 am - 1:00 pm
• Added Advantage if you have experience in Solar Industry
• Experience minimum 1 -5 years (Preferably from MNCs like Genpact, HCL, TCS, Infosys)
In house training will be provided.
Job Types: Full-time
iOS App Development
Objective C
SwiftWe are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.
iOS Developer Responsibilities:
- Designing and building mobile applications for Apple’s iOS platform.
- Collaborating with the design team to define app features.
- Ensuring quality and performance of the application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
iOS Developer Requirements:
- Bachelor’s degree in computer science or software engineering.
- Proven experience as an app developer.
- Proficient in Objective-C, Swift, and Cocoa Touch.
- Extensive experience with iOS Frameworks such as Core Data and Core Animation.
- Knowledge of iOS back-end services.
- Knowledge of Apple’s design principles and application interface guidelines.
- Proficient in code versioning tools including Mercurial, Git, and SVN.
- Knowledge of C-based libraries.
- Familiarity with push notifications, APIs, and cloud messaging.
- Experience with continuous integration.
- Understanding the company’s requirements in terms of content/ creative inputs and timelines.
- Understanding of customer insights and data that translates into creative communication
- Developing content from the marketing brief along with studio team, visualising and brainstorming, breaking it down to easy paths which go as an input to design team to design the required creative communication
- Providing copy as required for the respective creative
- Ensuring that the design team is adequately resourced
- Being the single point of contact for the content/ copy communication
- Understanding Briefs and coming up with Ideas on the brief
- Ensuring all design communication goes out from the studio should be thoroughly checked and proofread.
What you need to have:
- Excellent overall writing skills in a number of different styles/ tones
- Impeccable spelling and grammar, Good at writing skills
- A deep understanding of consumers and what motivates
- Great research, organizational, and learning skills
- Should be comfortable working with team members in a highly interactive environment.
- You will be a problem solver and must demonstrate a solid background in managing and understanding creative development
- Should be able to define its content as per the vision, goals & strategy of the company as well as be able to work as part of a growing team to derive innovative content
If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along.
We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.
Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.
Your Primary Responsibilities
- Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc)
- Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow.
- Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
- You will get opportunities to learn & develop on different technologies and platforms.
- Understand the business requirement as to prioritize data sources and objects.
- Conduct workshops with customers to break the requirement in smaller & achievable format.
- Create an implementation framework to capture and decide what are all the data that is required
- Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
- You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
- Resolve customer issues, with or without collaboration with other teams;
- Build strong customer relationships by maintaining high levels of engagement and communication.
- Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
- Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
- Pass Feedback to Product Management
- Work with the Support & CustomerSuccess team to coordinate and prioritize open items.
What experience will you gain?
- Tech – Learning about huge enterprises tech stack
- Tech – Understanding enterprise technical architecture and implementation
- Tech - Understanding of APIs/JS/analytics
- Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
- International Customer exposure – Talking to industry leaders
What Makes You The Right Fit
- Any experinece where you have done some Customer facing role.
- Is hands on with BI tools. (good to have)
- Has an understanding of the B2B SaaS ecosystem & tools usually companies use.
- Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
- Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
What This Is Not
- This is NOT a 9 to 5 job.
- We don't offer or encourage any hierarchical structure.
Compensation
- Among the best in the industry.
- Cash, Incentives
Why CustomerSuccessBox?
CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.
In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.
CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.
Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.
People and Culture
CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019.
At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.
As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.
In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.
CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.
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Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon