Solution Architect/Technical Architect/Application Architect

Job Summary:

We're seeking a highly organized and detail-oriented Back Office Executive / Sales Support to join our team. You'll provide administrative support, manage data, and maintain dispatch.

Key Responsibilities:

- Project Processing: Manage orders, track project timetables, and enhance teamwork

- Finance and Accounting: Create invoices, manage accounts

- Administrative Support: Provide support to front-office staff, manage documents, and maintain records

Requirements:

- Education: Bachelor's degree

- Experience: 0-3 years in back office, dispatch coordination, operation support, or sales support

- Skills:

  - Technical: MS Office, Excel, SO/PO management, dispatch management, quotation preparation, and client coordination

  - Soft: Excellent communication, organizational, and analytical skills

What We Offer:

-

- Benefits: Paid sick time, paid time off, provident fund

- Work Environment: Office-based

Responsibilities:

• Assist in HR administration and operations processes.
• Recruit, interview, and onboard new employees
• Manage employee relations, conflicts, and performance issues
• Develop and implement HR initiatives and programs
• Conduct training sessions and workshops
• Maintain accurate and up-to-date employee records
• Ensure compliance with labor laws and regulations
• Collaborate with management team on strategic HR planning
• Assist in recruitment processes, including sourcing candidates, scheduling interviews, and facilitating the hiring process.
• Coordinate employee onboarding and orientation activities to ensure new hires are integrated effectively into the company.
• Manage employee records and ensure compliance with all relevant regulations and policies.
• Assist in organizing employee engagement activities and events to foster a positive and inclusive work culture.
• Perform other HR-related duties and projects as assigned.

Requirements:

• Bachelor degree in Human Resources, Business Administration, or a related field.
• Proven experience in an HR role, preferably in a startup or fast-paced environment.
• Strong understanding of HR principles, practices, and regulations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in Google Drive, MS Office, and HRIS software.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and self-motivated with a positive attitude and a willingness to learn.
• Ability to thrive in a dynamic and fast-paced environment.
• Technical background with an HR certification is a plus.

Benefits:

• Competitive salary Opportunities for professional growth and development
• Flexible work hours
• Fun and collaborative work environment
• Opportunity to make a significant impact in a growing startup company

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

• Responsibilities
       - Responsible for implementation and ongoing administration of Hadoop
  infrastructure.
       - Aligning with the systems engineering team to propose and deploy new
  hardware and software environments required for Hadoop and to expand existing
  environments.
       - Working with data delivery teams to setup new Hadoop users. This job includes
  setting up Linux users, setting up Kerberos principals and testing HDFS, Hive, Pig
  and MapReduce access for the new users.
       - Cluster maintenance as well as creation and removal of nodes using tools like
  Ganglia, Nagios, Cloudera Manager Enterprise, Dell Open Manage and other tools
       - Performance tuning of Hadoop clusters and Hadoop MapReduce routines
       - Screen Hadoop cluster job performances and capacity planning
       - Monitor Hadoop cluster connectivity and security
       - Manage and review Hadoop log files.
       - File system management and monitoring.
       - Diligently teaming with the infrastructure, network, database, application and
  business intelligence teams to guarantee high data quality and availability
       - Collaboration with application teams to install operating system and Hadoop
  updates, patches, version upgrades when required.
      
  READ MORE OF THE JOB DESCRIPTION 
  Qualifications
  Qualifications
       - Bachelors Degree in Information Technology, Computer Science or other
  relevant fields
       - General operational expertise such as good troubleshooting skills,
  understanding of systems capacity, bottlenecks, basics of memory, CPU, OS,
  storage, and networks.
       - Hadoop skills like HBase, Hive, Pig, Mahout
       - Ability to deploy Hadoop cluster, add and remove nodes, keep track of jobs,
  monitor critical parts of the cluster, configure name node high availability, schedule
  and configure it and take backups.
       - Good knowledge of Linux as Hadoop runs on Linux.
       - Familiarity with open source configuration management and deployment tools
  such as Puppet or Chef and Linux scripting.
       Nice to Have
       - Knowledge of Troubleshooting Core Java Applications is a plus.

Job Title: Operations Intern

Location: Baner, Pune

What You'll Do:

Telecalling Mastery: Sharpen your communication skills as you engage with internal and external stakeholders, promoting our Software Product, and generating leads.

Lead Generation: Utilize your communication expertise to identify and connect with potential clients. You're the bridge to new opportunities.

Collaboration: Work closely with cross-functional teams to ensure smooth operations and execution of strategies.

What We're Looking For:

Excellent Communicator: Your ability to communicate effectively is your superpower.

Eager Learner: A hunger for knowledge and a passion for staying ahead in the IT game.

Team Player: Collaboration is the key to our success.

Initiative-Taker: Proactive problem-solver who seizes opportunities.

Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

1. MAIN JOB ACCOUNTABILITY

• Commissioning of Pumps and Controls in western region

• To work closely with Regional sales team and provide efficient after sales support

1. 2^ND MAIN JOB ACCOUNTABILITY

• Provide timely warranty service support to all customers in the region

• Co ordinate with factory Quality team and give feed back about field failures

1. 3^RD MAIN JOB ACCOUNTABILITY

• To achieve Service delivery targets given for the financial year.

• Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

1. 4^TH MAIN ACCOUNTABILITY

• Participate in all the training programs conducted in factory and through online portal

• Train all regional rep engineers for all products and latest upgrades periodically

1. 5^TH MAIN ACCOUNTABILITY

• Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support

• Provide feedback on field failures to all OEM team members for corrective action.

• University Degree or Diploma in Mechanical/Electrical & Electronics Engineering

• 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries

• Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications

• Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.

• Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)

• Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.

• Strong, team-oriented leadership skills with presence and a bias for action.

• Self-directed with ability to work autonomously and collaboratively and a focus on results.

• Ability to communicate in an open and authentic manner in all situations

• Design, develop and maintain applications and features.
• work on a huge dataset of IoT data and create algorithms to extract meaningful information.
• Adding features to the existing applications for monitoring and supporting field operations.
• Implementing application testability and diagnostics and fixing bugs.
• Create/ deploy and follow CI/CD pipelines to manage deliveries