Solution Architect/Technical Architect/Application Architect

Key Responsibilities:

A. Sales and Business Development:

Develop and implement a comprehensive sales strategy for the admission business,

targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned

territory.

Identify and prioritize target schools and institutions, generating leads through various

channels such as networking, referrals, and online research.

Conduct thorough research on individual schools, understand their admission processes,

pain points, and requirements, and tailor admission sales pitches and product offerings

accordingly.

Engage with school administrators, principals, admission officers, and other stakeholders

to demonstrate the value and benefits of the admission management solutions.

Conduct product presentations and demonstrations to highlight key features and

advantages of the solution.

Develop and negotiate pricing proposals, contracts, and agreements in collaboration with

the sales team and the legal department.

B. Relationship Building and Account Management:

● Build and maintain strong relationships with key decision-makers

● Act as a trusted advisor to schools, providing expert guidance on streamlining

admission processes, enhancing efficiency, and improving the overall admission

experience.

● Conduct regular check-ins with existing customers, address inquiries, and provide

excellent customer service.

● Identify upselling and cross-selling opportunities within the customer base and

develop strategies to maximize revenue.

C. Area Management:

● Effectively manage and prioritize the assigned area, including travel planning,

scheduling meetings, and optimizing sales routes.

● Attend relevant conferences, trade shows, and educational events to network,

gather market intelligence, and represent the organization.

Requirements:

● Proven experience in sales and business development, preferably within the

education sector, specifically in selling admission management solutions to CBSE,

ICSE, IGCSE, IB, and boarding schools.

● Strong understanding of the admission processes and challenges faced by

educational institutions.

● Excellent communication and presentation skills, with the ability to effectively

engage with school stakeholders at all levels.

● The proactive and results-driven mindset with a track record of meeting or

exceeding sales targets.

● Ability to build and nurture long-term relationships with customers.

● Strong negotiation and closing skills, with attention to detail in contract and

agreement management.

● Exceptional organizational and time management skills, with the ability to prioritize

tasks effectively.

● Willingness to travel within the assigned territory as required.

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
• 
  

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

Dear Candidate,

We have an urgent requirement for Asst. Manager -Enterprise Sales at Gurgaon 

Job Title: Enterprise Sales

Position Details: Designation: Assistant Manager – Enterprise Sales 

Location: Gurgaon

Job Summary:

As an A2P SMS Enterprise Account Manager, you will play a pivotal role in cultivating enduring relationships with clients, becoming the voice and face of our company. This position holds a critical place within our SMS team, engaging with clients across the global landscape.

Job Description:

This candidate will focus exclusively on connecting to Enterprises that have Local or

Regional (spread over multiple countries in geography) so that smart traffic volumes

and margins can be increased, and this influx of new volumes will also boost

wholesale trading.

• Develop and maintain global sales activities for A2P messaging clients in

maximizing expected margin and revenue for the service

• 8+Years of work experience in Telecom

• Looking for an energetic and enthusiastic person with good communication

skills who can build and grow his region

• Should have experience in A2P, CPAAS, and SAAS enterprises

• You will work closely with leadership, marketing team to craft solutions that

meet client needs.

• We are in search of a candidate who embodies customer-centricity, thrives on

data-driven metrics, and embraces a consultative sales ethos.

• Formulate and execute commercial strategies aligned with company objectives

to accelerate growth.

• Understand the needs of existing customers, ensuring their requirements are

not only met but exceeded.

• Cultivate new client relationships while adeptly managing the existing ones.

• Collaborate seamlessly with cross-functional teams, including Product,

Marketing, Sales, and Customer Service.

Key Qualifications:

Education: Bachelor’s degree in any discipline or B-Tech in Telecom or MBA

Experience: 4 - 8 years in sales role

Key Skills:

Demonstrable track record in the A2P SMS industry (minimum of 5 years).

• Experience in A2P SMS Trading

• Proficiency in English is essential; Chinese language skills are advantageous.

• Expertise in overseeing Aggregators, OTTs, MNOs.

• Possesses exceptional analytical acumen with a knack for effective

prioritization.

• Displays a commercially oriented mindset, coupled with an engaging and

collaborative demeanor.

• Exemplary written and verbal communication skills.

• Holds a Bachelor's degree or possesses equivalent practical experience.

• Flexibility for travel

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

Qualifications & skills:

• C#.net, ASP.net MVC, Microsoft sql server, LINQ, Entity framework, .net Core.
• Repository / version management tools such as GIT, SVN, TFS.
• Diploma / bachelor degree / master degree in computer science or subjects related to computer software programming.
• Demonstrated knowledge of web technologies, such as HTML, CSS and JavaScript.
• Ability to work independently and multi-task effectively. Being a team player is more preferred.
• Ability to understand and work on requirements.
• Flexible in work and willing to accept a change in priorities as necessary.

Responsibilities & duties:

• Understanding requirements from the project manager or team leader and writing tasks associated.
• Develop and implement tasks while following project management guidelines to maintain coordination between teams.
• Test and maintain projects to ensure strong functionality and optimization along with performance.
• Clearly and regularly communicate with management and technically support colleague(s).
• Deliver projects / work on time to ensure we never fail our commitments.
• Recommend improvements to existing projects as necessary.
• Create requirement documents , write tasks and delivery manuals when needed or asked by your PM / TL.
• Help your co-workers if needed and support everyone in the company for their tasks.

Requirements:

• Retrieve Data from Databases

SSRS developers optimize SQL server queries to retrieve data efficiently and quickly. As

teams submit requests for different ways of doing things, SSRS developers work with them to find solutions that meet their needs.

• Design Data Solutions

To create and design best-practice data warehouse solutions that support business reporting tasks. This is achieved using different programs and software, such as Microsoft Excel, MS SQL Server, and Tableau.

• Create and Maintain Reporting Processes

To maintain a record of the different reporting processes in place. Evolve ways & means for a more effective data management.

• Resolve IT and Data Issues
• Provide Delivery Plans and Estimates for Projects

• Key responsibility is to design and develop a data pipeline including the architecture, prototyping, and development of data extraction, transformation/processing, cleansing/standardizing, and loading in Data Warehouse at real-time/near the real-time frequency. Source data can be structured, semi-structured, and/or unstructured format.
• Provide technical expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Development of complex data transformation using Talend (BigData edition), Python/Java transformation in Talend, SQL/Python/Java UDXs, AWS S3, etc to load in OLAP Data Warehouse in Structured/Semi-structured form
• Development of data model and creating transformation logic to populate models for faster data consumption with simple SQL.
• Implementing automated Audit & Quality assurance checks in Data Pipeline
• Document & maintain data lineage to enable data governance
• Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc

Requirements

• Programming experience using Python / Java, to create functions / UDX
• Extensive technical experience with SQL on RDBMS (Oracle/MySQL/Postgresql etc) including code optimization techniques
• Strong ETL/ELT skillset using Talend BigData Edition. Experience in Talend CDC & MDM functionality will be an advantage.
• Experience & expertise in implementing complex data pipelines, including semi-structured & unstructured data processing
• Expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Good understanding & working experience in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) and cloud-native Data Lake (S3, ADLS, BigQuery, etc) solutions
• Familiarity with AWS tool stack for Storage & Processing. Able to recommend the right tools/solutions available to address a technical problem
• Good knowledge of database performance and tuning, troubleshooting, query optimization, and tuning
• Good analytical skills with the ability to synthesize data to design and deliver meaningful information
• Good knowledge of Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model
• Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
• Ability to understand business functionality, processes, and flows
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently

Functional knowledge

• Data Governance & Quality Assurance
• Distributed computing
• Linux
• Data structures and algorithm
• Unstructured Data Processing

                                                       JD – Engineering Manager Role

Responsibilities:

• Designed, developed and deployed cloud-native applications (we use AWS)
• Working on or leading enterprise tech products and worked with enterprise customers
• Mentor & grow / Hire Engineering Managers to lead up these individual units.
• Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.
• Set up the organisation & processes to enable timely delivery of projects with high quality.
• Set up best practices for development and champion their adoption.
• Well versed in Software Architecture and Design - You should be able to spot flaws in the existing architecture and design. You would help us refactor and re-architecture the code for easier and faster development.
• Oversee Architecture & design of technically robust, flexible and scalable solutions.
• Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organisations.
• Create clear career paths for team members and help them grow with regular & deep mentoring.
• Identify, define, and coordinate the training needs of the team.
• Perform regular performance evaluation and share and seek feedback on a regular basis
• Building and maintaining data capabilities at KredX while taking care of scaling, privacy and processing aspects.
• Ability to work with external partners and vendors to integrate with KredX product
• Write blogs and other technical papers to share the lessons with community both inside and outside the company and or participates in technical events to get new knowledge to the organisation while improving brand of engineering team at KredX
• Appropriately escalate any issues/concerns that require immediate attention from other affected parties
• Always be thinking about the engineering systems and business from different angles - fraud, downtimes, scale, business direction and more

Requirements:

• Experience in working with large scale unstructured data, and data science
• Deep Understanding of enterprise grade technologies.
• Deep understanding & expertise with highly transactional, large relational and complex systems.
• Strong leadership skills.
• Possess superb troubleshooting and problem analysis skills.
• Knowledgeable about new engineering paradigms and developments in software engineering