Software Trainer

Job Title : Senior Python Scripting Engineer (Testing)

Experience : 7 to 8 Years

Location : Bangalore

Employment Type : Full-Time

Job Overview :

• We are looking for a Senior Python Scripting Engineer with 4 to 5 Years of advanced Python scripting experience and 2 years of testing experience.
• The ideal candidate will be responsible for developing robust automation scripts, ensuring software quality, and collaborating with cross-functional teams to enhance product reliability.

Key Responsibilities :

• Develop and maintain advanced Python scripts for automation and software development.
• Design, implement, and execute test cases, automation scripts, and testing frameworks to ensure software quality.
• Collaborate with developers and QA teams to identify and resolve software defects.
• Optimize existing scripts and test cases to improve efficiency and accuracy.
• Work on test automation, debugging, and continuous integration pipelines.
• Maintain clear documentation for scripts, test cases, and processes.

Required Skills & Qualifications :

• 7 to 8 Years of overall experience in software development/testing.
• 4 to 5 Years of strong hands-on experience in Python scripting (Advanced Level).
• 2 Years of experience in Software Testing (manual and automation).
• Experience with test automation frameworks like PyTest, Selenium, or Robot Framework.
• Proficiency in debugging, troubleshooting, and optimizing scripts.
• Knowledge of CI/CD pipelines, version control systems (Git), and Agile methodologies.
• Strong problem-solving skills and ability to work in a dynamic environment.

Preferred Skills :

• Experience with cloud platforms (AWS, Azure, or GCP).
• Exposure to performance testing and security testing.
• Familiarity with DevOps practices and containerization (Docker, Kubernetes).

Key Responsibilities:

·             SEO Strategy Development:

Develop and execute comprehensive SEO strategies to improve organic search rankings, drive traffic, and increase conversions.

·             Keyword Research:

Conduct in-depth keyword research to identify high-performing keywords and phrases that align with our target audience and business goals.

·             On-Page Optimization:

Optimize website content, including meta tags, headers, URLs, images, and internal linking structures to ensure best SEO practices are applied.

·             Content Strategy:

Collaborate with the content team to create SEO-friendly content that aligns with search intent, incorporates relevant keywords, and enhances user experience.

·             Technical SEO:

Perform technical SEO audits to identify and fix issues related to site architecture, page speed, mobile responsiveness, and crawlability.

·             Link Building:

Develop and implement link-building strategies to increase domain authority and improve search engine rankings through ethical practices.

·             Analytics and Reporting:

Monitor and analyze website performance using tools like Google Analytics, Search Console, and other SEO tools. Generate regular reports on traffic, rankings, and conversions, and provide actionable insights.

·             Competitor Analysis:

Conduct competitor analysis to identify SEO opportunities and stay ahead of industry trends.

·             Stay Updated on SEO Trends:

Keep up with the latest SEO trends, algorithm updates, and industry news to ensure our strategies remain effective and compliant with search engine guidelines.

Qualifications:

·             Education:

Bachelor’s degree in Marketing, Communications, Information Technology, or Any other.

• 1-5 years of experience in a full stack software development role.
• Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
• Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
• Experience of working in an Agile environment
• Ability to design for scale and performance
• Ability to do peer code reviews
• Solid problem-solving skills

Responsibilities:=

• Identify and target potential clients within the IT industry through research, networking, and utilizing LinkedInSales Navigator.
• Conduct outbound cold calls and emails to prospects, effectively communicating our company's products and services to generate new business opportunities.
• Develop and maintain a pipeline of qualified leads through proactive lead generation techniques, including but not limited to cold calling, email campaigns, and social media outreach.
• Engage with prospects to understand their business needs and challenges, and effectively articulate how our solutions can address those needs.
• Collaborate closely with the sales and marketing teams to develop and implement effective sales strategies, including the creation of compelling sales presentations and proposals.
• Build and maintain strong relationships with clients and prospects, ensuring high levels of customer satisfaction and repeat business.
• Stay up-to-date with industry trends, market dynamics, and competitor activities to identify new business opportunities and maintain a competitive edge.
• . Provide regular reports on sales activities, pipeline status, and market trends to the management team.

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.