Software Trainer

Job Title: Lead Backend Web App Developer

Experience: 10–15 Years

Location: Bengaluru (Hybrid)

Role Overview:

We are seeking an experienced Lead Backend Web App Developer to design and maintain scalable, cloud-based backend systems. This role demands expertise in microservices, AWS, and backend technologies to deliver efficient and high-performing applications.

Key Responsibilities:

• Build and maintain scalable backend systems for cloud-based web applications.
• Develop microservices using AWS (Lambda, SQS, SNS) and databases (MySQL, NoSQL).
• Design and implement REST APIs for seamless communication between systems.
• Create containerized solutions with Docker for efficient deployment.
• Solve real-world problems with enterprise-class product designs.
• Contribute to key decisions on product and technology direction.
• Promote frameworks, standards, and new technologies within the team.

Required Skills:

• Experience: 10+ Years in Backend Development; 3+ Years in large-scale, microservices-based projects.
• Backend Technologies: Proficiency in Python, Node.js, and Java.
• Cloud Expertise: Strong experience with AWS services (Lambda, SQS, SNS).
• Database Skills: Expertise in MySQL and NoSQL databases.
• Microservices Architecture: Deep understanding of distributed systems and scalability.
• DevOps Tools: Hands-on experience with Docker.
• API Development: Proven expertise in designing and consuming REST APIs.
• Soft Skills: Excellent problem-solving and communication abilities.

Why Join Us?

• Work on impactful projects with real-world applications.
• Solve complex problems in a dynamic, fast-paced environment.
• Collaborate with a team of skilled professionals.

About Us

Volopay is a Y Combinator-backed start-up that combines, corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform. We empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across financial operations. We are trusted by some of the top investors in the world and are being awarded as one of the most influential fintech start-ups in South East Asia.

We are seeking a dedicated and experienced Customer Success Manager - India to ensure exceptional service delivery to our clients. As the Customer Support Manager, you will be responsible for managing client accounts, resolving inquiries through chat, liaising with product and service providers, and building scalable processes for future customer support team members. This role requires strong leadership skills, a customer-centric approach, and the ability to effectively collaborate with internal and external stakeholders.

Key Responsibilities:

• Client Account Management: Serve as the primary point of contact for designated SaaS and enterprise client accounts, fostering strong relationships and ensuring client satisfaction through timely and effective communication.
• Intercom Management: Oversee the Intercom platform to respond to customer inquiries, provide technical support, and address product-related questions or concerns in a timely and professional manner.
• Issue Resolution: Work closely with internal teams and external product/service providers to resolve customer queries, troubleshoot technical issues, and ensure timely resolution to maintain high levels of customer satisfaction.
• Process Development: Develop and implement efficient and scalable processes for managing customer support inquiries, including ticket management, escalation procedures, and knowledge base documentation.
• Team Leadership: Eventually lead, mentor, and coach the customer support team members, providing guidance, feedback, and support to ensure high performance and continuous improvement.
• Training and Onboarding: Develop comprehensive training materials and onboarding processes for new customer support team members, facilitating their integration into the team and ensuring alignment with service standards.
• Performance Monitoring: Monitor key performance metrics such as revenue growth of existing business. Once there is a team, also to measure response times, resolution rates, and customer satisfaction scores, and take proactive measures to address any areas for improvement.

Skills & Qualification

• Open to both freshers and experienced candidates. We are looking for someone who is quick to learn, adaptable, and able to work with minimal supervision. Prior experience in customer service or fintech is a plus but not mandatory.
• Intercom Expertise: Proficiency in using Intercom or similar customer support platforms to manage and respond to customer inquiries efficiently.
• Communication Skills: Excellent communication skills, both written and verbal, with the ability to articulate complex concepts in a clear and concise manner.
• Leadership Abilities: Strong leadership and team management skills, with the ability to inspire, and develop team members to achieve their full potential.
• Problem-Solving Skills: Strong problem-solving and critical-thinking abilities, with a proactive approach to identifying and resolving customer issues.
• Process Orientation: Experience in developing and implementing scalable processes and procedures to optimize customer support operations.
• Collaborative Nature: Ability to collaborate effectively with cross-functional teams, including product development, sales, and marketing, to address customer needs and drive customer success.
• Flexibility to support the UK market.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including your health insurance.
• Remote work flexibility with a supportive and collaborative team environment.
• Opportunities for career advancement and professional development.

Our Culture

At Volopay, you'll thrive among passionate, talented individuals who bring their energy into everything they do. Our team's diversity is our strength, with musicians, entrepreneurs, athletes, and more contributing their unique talents. Picture a workplace that's not just about work, but about a shared journey. We value your independence and trust you with tasks, encouraging you to take ownership and find innovative solutions. Our culture is rooted in:

• Ownership: We believe in freedom with responsibility. You'll naturally take the lead and excel.
• Results: We're doers who overcome obstacles with a can-do attitude.
• Curiosity: Curious minds thrive here. Wear multiple hats and embrace new challenges.

Join our team and lead our customer support efforts to deliver exceptional service and drive customer satisfaction. If you are a proactive problem-solver with a passion for customer success and a desire to make a meaningful impact, we want to hear from you. Apply now to become our Customer Success Manager and play a key role in shaping the future of our customer support operations.

About Company

Our client is a leading global co-educational day and boarding school for ages 2-18 having it’s first campus in India based out of Pune. The school will follow the English National Curriculum and IGCSEs with students progressing to the IB Diploma Programme offering unparalleled excellence in sports, music, and the arts.

Key Responsibilities

• Handle end-to-end HR operational processes in the school.

• Proven work experience as a Senior Executive HR or similar role.

• Managing the employees’ on boarding and induction process. Responsible for issue of Offer Letters, Appointment Letters, ID Cards and Visiting Cards, etc.

• Prepare and maintain staff records in the file and in HRMS.

• Coordinating for documentation relating to VISA, FRRO and maintaining the records.

• Organise and work independently on multiple tasks to complete assignments within specified deadlines. Prepare HR related MIS reports.

• Co-ordination with other departments for closure of any issue and to work on central / cross functional projects. Foster healthy employee relations.

• Assist in day to day operations of the HR functions and duties. Manage salary and contract-related matters. Information about Health Insurance of the staff members.

• Timely payroll processing by collating, preparing and providing the monthly attendance and leaves inputs as per the format and within the timelines established.

• Manage Statutory Compliance (EPF, ESIC, Gratuity) and coordinate with Finance Team for the same.

• Prepare various compensation related reporting and analysis, HR budget and trends analysis. Support the preparation of the salary review process.

• Extracting and analysing data from HR systems and preparing simple to complex reports.

• Conduct exit interviews and complete separation formalities. Exit formalities and Full & Final Settlement Process.

• Coordinating with the facility management contractors for invoices, payments, etc.

• Hospitality for Visitors and New Staff.

Requirements:

• Graduate/Postgraduate- MBA-HR

• Work experience for an International School

• 2-3 years and above of relevant experience

• Excellent verbal and written fluency in English and Hindi.

• Related working experience as Executive Assistant in other international schools or companies is preferred.

• Good communication and coordination skills. 

• Good organisation skills.

• Proficiency in Microsoft 365 (Word, Excel, Outlook, Sharepoint, OneNote, etc)

• The role demands a multitasker who can effortlessly liaise with all the other teams, efficiently manage the roles and duties within the team, and finally get the job done well in time.

• Sources and listens to all points of view and respects differing opinions when developing solutions. Should be very organized, process driven and a team player.

• Personal integrity, accountability and credibility.

• Strong mind-set for continuous improvement to meet or exceed expectations. 

• Time management and ability to multi-task and prioritize, ability to work under pressure.

• Discrete and sensitive to confidentiality.

• Responsible, self-motivated, detailed-minded, professional, organized, independent and mature.

• Good team player as well as good team leader.

We're Hiring: DevOps Tech Lead with 7-9 Years of Experience! 🚀

Are you a seasoned DevOps professional with a passion for cloud technologies and automation? We have an exciting opportunity for a DevOps Tech Lead to join our dynamic team at our Gurgaon office.

🏢 ZoomOps Technolgy Solutions Private Limited

📍 Location: Gurgaon

💼 Full-time position

🔧 Key Skills & Requirements:

✔ 7-9 years of hands-on experience in DevOps roles

✔ Proficiency in Cloud Platforms like AWS, GCP, and Azure

✔ Strong background in Solution Architecture

✔ Expertise in writing Automation Scripts using Python and Bash

✔ Ability to manage IAC tools and CM tools like Terraform, Ansible, pulumi etc..

Responsibilities:

🔹 Lead and mentor the DevOps team, driving innovation and best practices

🔹 Design and implement robust CI/CD pipelines for seamless software delivery

🔹 Architect and optimize cloud infrastructure for scalability and efficiency

🔹 Automate manual processes to enhance system reliability and performance

🔹 Collaborate with cross-functional teams to drive continuous improvement

Join us to work on exciting projects and make a significant impact in the tech space!

Apply now and take the next step in your DevOps career!

Job Summary
We are urgently looking for an Angular Developer with 2-3 Years of experience in Angular5 and above. We are looking for a hands-on person who could design and code a system. The person should have demonstrable experience in a minimum of 3 projects of a duration of 6-12 months (or more). The project should be a full web app (please provide us with the links).

Essential Responsibilities:

· Strong understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

· Experience with general user experience concepts and ability to design highly effective user interfaces

· Implement the frontend components and architecture for new features

· Work with backend engineers to specify the APIs that will power these features.

· Architect efficient and reusable front-end systems that drive complex web applications

· Build reusable code and libraries for future use to ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability

· Strong knowledge of frontend optimization, performance techniques, and security design

Required skills:

· Angular (5-12 version)

· Angular: -Rxjs, NGRX, Storybook

· Must know how to create reusable components

· Flexbox/Grid layout experience

· Typescript fundamentals

· JavaScript fundamentals

· Data structures expertise

· HTML/CSS

· ES6

· SCSS

• IT hardware & software services
• Web / App Design & Development
• Digital Marketing & Social Media Services
• Branding & Marketing Services
• Business and Management Consulting
• HR & Recruitment Services
• Graphic Designing
• Interior & Architecture Services
• Content, Photography and Videography.

• Planning & Strategy- Plan and execute a sales strategy that will help the team to get quality business.
• Build Process- Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material- Creates marketing literature and web-based features to promote products and time-sensitive sales
• Networking- Attends trade exhibitions and industry events to learn about cutting-edge products & services, and get new clients and vendors.
• Lead Generation- Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management- Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning- Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis- Assesses clients’ needs and accordingly make recommendations and solutions.
• Proposals- Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate- Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals- Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated- Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting- Provides technical advice, and after-sales.
• Project Management- Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing- Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management- Maintain good relationships with the internal, as well as external stakeholders.

• YEARS OF RELEVANT EXPERIENCE- 3+ Years of proven experience in Sales/ Business Development.
• EDUCATION & CERTIFICATIONS- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Computer Science or other relevant fields.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, CRM Systems, have knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

Greetings from Meritnation !!!

About Meritnation

With millions of students across 9 countries, we are India's leading online learning portal for school children. Meritnation is a part of Info Edge India Limited, the company behind Naukri.com, 99acres, Jeevansathi, etc. Meritnation cater to course offering for class 1 to 12 and entrance examination (engineering and medical) segment. The company has subscribers PAN India as well as in the Mid-East and has offices across 10 cities in India.

Please visit http://www.meritnation.com/">www.meritnation.com to know more about the Company.

Designation: BDM, Marketing

Role:

We are looking for a candidate who will drive regional marketing activities in the specified zone. The candidate will work closely with the regional marketing teams to drive high quality user acquisition across the specified cities. The ideal candidate should be well versed with negotiation, operations and should have good leadership skills. The candidate should have experience in managing teams and in data driven marketing. Understand the business needs of the company to plan and execute scalable marketing activities in the specified zone.

Key Responsibilities:
The goal will be to manage marketing activities like BTL events, local partnerships, corporate alliances and sponsorship opportunities in the specified zone. The marketing activities will be conducted across the following channels schools, apartments, corporate, popular areas (mall, amusement parks).

1. Manage a team of 8-10 marketing executives and team leaders across different cities to drive lead generation campaigns.
   2. Work closely across functions like sales, supply chain and finance to drive the marketing objectives of the company.
   3. Plan and manage schools as a lead generation channel by liaising with third parties and in-house team.
   4. Prospect, structure, negotiate and build long term relationships with partners, vendors and other external agencies.
2. Conducting in-house seminars to enhance enrolment opportunities
   6. Generate a steady flow of leads according to requirement.
   7. Manage cost and efficiency of leads.
3. Taking care of infrastructure requirements

Industry Type : Education / Teaching / Training

Functional Area : Sales, Retail, Business Development

Role : Sales/Business Development Manager

Employment Type : Full Time, Permanent

Key Qualifications:

BE/B.Tech/B.Com. from top universities

MBA/PGDM from Tier 1 Business School preferred

4+ years of work experience in Sales/Marketing

Working Days- 6 (Saturday & Sunday Working; Week Off-Monday)

Remuneration: Fixed Salary (based on experience, candidature and current salary) + Incentives + Mediclaim + Conveyance + Retirement Benefits (Leave Encashment, Gratuity) based on the statutory parameters.

Specific Consideration:

- Good communication & convincing skills.

- Must be comfortable for travelling.