Software Trainer

Role :Ecommerce Executive

Location : Pune- Hadapsar

Industry: FMCG - Food Products (D2C Brand)

Employment Type: Full-Time, Permanent

Roles and Responsibilities:

1. Online Catalog Management

Ensure menu and product catalog hygiene across all e-commerce platforms.

Update product listings, descriptions, pricing, and availability.

Regularly audit online catalogs to identify and resolve bugs or inconsistencies.

2. E-Commerce Platform Operations

Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart,

Blinkit, and others.

Liaise with platform points of contact (POCs) to align on promotions, campaigns, and

strategies.

Coordinate with platforms to resolve technical or operational issues promptly.

3. Sales and Performance Optimization

Meet and exceed sales targets through data-driven strategies and promotions.

Formulate and execute marketing strategies to boost product visibility and increase sales.

Research and on board new e-commerce portals to expand the brand’s digital footprint.

Analyse sales trends, identify gaps, and optimize listings for maximum visibility and

conversion.

4. Customer Coordination

Address and resolve customer queries and complaints across e-commerce platforms.

Collaborate with customer service teams to enhance the buying experience and build

customer loyalty.

Implement strategies for improving customer satisfaction and online reviews.

5. Logistics and Order Fulfilment

Coordinate with production, warehousing, and logistics teams to ensure seamless order

fulfilment.

Track and resolve issues related to order delays, returns, and cancellations.

Monitor inventory levels to prevent stock outs or overstocking.

6. Online Reputation Management

Monitor and manage the brand’s online reputation across all platforms.

Respond to customer feedback and reviews professionally and promptly.

Work with the marketing team to implement strategies for maintaining a positive brand

image.

7. Data Analysis and Reporting

Use tools like Excel to analyse sales data, customer trends, and platform performance.

Generate and present weekly and monthly performance reports.

Provide actionable insights to optimize campaigns and product placements.

8. Collaboration and Coordination

Work closely with internal teams, including marketing, production, warehousing, and

logistics.

Partner with digital media teams to develop promotional campaigns for e-commerce

platforms.

Stay updated on the latest trends in the e-commerce landscape and implement best practices.

Desired Candidate Profile:

Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C

sectors.

Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart,

Flipkart, and similar platforms.

Skills:

Strong proficiency in Microsoft Excel for data analysis and reporting.

Excellent organizational and multitasking abilities.

Strong communication skills for internal and external coordination.

Analytical mind-set to identify trends and formulate data-driven strategies.Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).

Key Skills:

E-Commerce Management: Online catalog management, platform operations, order

fulfilment.

Digital Marketing: Campaign planning, lead generation, promotional strategies.

Customer Relationship Management: Handling customer queries, feedback, and reputation

management.

Data Analysis: Sales performance tracking, trend analysis, and reporting.

Logistics Coordination: Inventory and order flow management.

About the job

We are looking for a motivated and enthusiastic Web Development Intern to join our team. As an intern, you will have the opportunity to work on exciting web projects and gain hands-on experience in front-end and back-end development. This internship is designed to provide you with a solid foundation in web development while contributing to real-world projects.

Eligibility

• Access to a PC or Laptop with a reliable internet connection.
• Good understanding of the English language.
• Any graduate with a desire to become a web developer. Freshers are welcome.
• Knowledge of HTML, CSS, and JavaScript is a plus but NOT mandatory.

Freshers are encouraged to apply. Comprehensive training will be provided, so no prior coding experience is necessary.

Responsibilities

• Creating new websites from scratch.
• Redesigning and rebuilding existing websites.
• Creating sitemaps and designing wireframes.
• Collaborating with teams and managing workspaces.
• Creating effective content to ensure user engagement.
• Working on Front-End development to create interactive User Interfaces (UI).
• Building easy navigation for a solid User Experience (UX).
• Working on Back-End development to ensure fast and error-free website performance.

Benefits

• Internship Certificate
• Letter of Recommendation
• Performance-Based Stipend
• Part-time work from home (2-3 hours per day)
• 5 days a week, fully flexible shift

1. PHP Devops (AM – PHP/Devops)

• Web developer ( PHP - Android / DevOps )
• Must have 3 years of PHP team lead experience
• Must have good experience in PHP and its MVC frameworks
• Experience in MySQL(5.6+) tuning and management
• Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Must have good knowledge and experience of DevOps tools like Jenkins , GitLab , Sonarqube etc
• Knowledge of Low Code & No code Mobile Application Development Platform for rapid development , testing & deployment for enterprise mobile application will be an added advantage.
• Good knowledge in web and mobile cybersecurity will be preferred.
• Awareness of various automated testing tools like selenium, j Meter, Unit Testing will be of added advantage
• Should have worked on large scale enterprise application
• Experience in Linux web server management
• Required to have excellent business analysis and system design skills with UI/UX
• Experience in Project and team management

Fullstack Developer:

We are looking for an onsite Fullstack Developer experienced with Fullstack technologies, Cloud and IoT solutions. For the agile development of our web, mobile, and cloud applications and IoT products, building efficient, reliable and scalable solutions. A hands-on coding role, where you will build and manage your own team.

Tasks:

·        Development of modern based applications in the back-end

·        Development, implementation and optimisation of innovative IoT products, web apps and new features

·        Technical product design, solution architecture, specifications and implementation of Livello solutions

·        Work with a cross-functional team to define, build, test, and deploy universal applications

·        Version control with Git is part of your daily work and continuous integration

·        Ensure the implementation of technical standards, quality assurance and best practices.

Requirements:

·       Bachelor's degree in Computer Science or comparable field of study

·       2-4 years’ experience in agile software development

·       Proficiency in Node.js, React js, Mongo DB, Docker along with any cloud Exp (AWS, GCP, Azure)

·       Experience with test and deployment automation (Gitlab, Fastlane, Jest).

·       Good to have Experience with GraphQL and Kubernetes as well as state management solutions (Redux, Saga)

·       Ability to work cooperatively and independently, analytical thinking, willingness to lead and take on responsibility

·       Fluent in English.

Nice to have:

·       Experienced in IoT-to-Cloud managed services, Microservices.

·       Knowledge of IoT device management and message brokers like AMQP or MQTT

Benefits

Ø A responsible position in a fast-growing and highly innovative start-up

Ø An agile and diverse team with colleagues from all over the world, working with our main office in Germany

Ø English speaking open work environment, with flat hierarchies and short decision-making paths

Ø Creative freedom for own ideas, projects and personal development.

Job Requirements:

1. Responsible for making outbound calls and regular follow-up on leads assigned.

2. Build a strong relationship/Trust with customers by Understanding the customer.

3. Process the Revenue generation by following Cold calling and follow-ups frequently.

4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.

5. Strong enough to give revenue to the company and able to deliver results on time.

6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.

7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.

8. Handling customer queries and resolving the issues related to them.

9. He/she should have great communication and convincing skills and be able to reach targets.

10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs build, and maintain our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop-off points and optimizes user funnels.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

• Experience in Digital Marketing with a specific focus on Google Ads
• Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
• Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
• Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
• Advanced knowledge of Microsoft excel
• Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
• Tracking and setup of all events through Google Tag Manager
• Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
• Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
• Find new opportunities to grow revenue and sales.